I use Crexendo for our business phone and recently upgraded to an AI Receptionist, which has freed up my time to focus on other areas of the business. Crexendo is easy to use, affordable, and effective. I like the mobile app because I can work from anywhere, and it's especially nice to handle calls while on the road. The initial setup was easy, and the platform is easy to use. I also appreciated Kiloh's help in implementing our AI system; he was very responsive and did what he promised.

Can't think of anything I do not like and I have been using it several years

Crexendo frees up my time to focus on other business areas. It's easy to use, affordable, and effective. I like the mobile app because I can work from anywhere, which is great for handling calls on the road as a small business.

The product is top notch, but the support is extraordinary. Any issues, questions, etc and you get to speak to an actual human, who is knowledgeable, helpful, and resolves any issue right away. Pricing is competitive, and performance and integration excellent.

I really don't have any issues or dislikes

We have a small firm, and the number of users have changed. We were looking for a reliable system at an affordable price, and someone to work with us on options. Crexendo has been excellent in this regard.

I really like that I can route calls to my cell phone, which lets me make and receive calls even when I’m not in the office. Onboarding was easy and the staff were very supportive. The services provide all the functions I need at a great price.

I have not had any negative experiences with it.

The AI-powered automatic call router helps customers reach the right staff member so their needs can be addressed efficiently.

Honestly, what I like most about Crexendo is the service we receive, specifically from Kiloh Smith, who has been working with us recently. Kiloh is super easy to work with, knowledgeable, friendly, upbeat, and always has our best interests at heart. We love working with him and would give him five stars.

I think we've had to embrace improvements along the way as we were a very low tech company prior to Crexendo. Sometimes it was a lack of understanding on our part for the technology or the advancement of technology. The initial setup was pretty complicated as I recall, and there was a bit of a learning curve, but we overcame it fairly quickly, through lots of support

Crexendo helped us transition to remote work during COVID, allowing us to provide essential services by integrating telephone technology into our employees' homes, something we had never done or even considered. So needless to say we were starting from zero and Crexendo made it all happen fo us.

The phones are easy to use, and the customer support throughout the process is great!

I wish they included dashes when numbers pop up.

The ease of connecting phones between our tow business locations makes communication much simpler.

I like that Crexendo's phone system saves us a lot of operator time by allowing people to follow prompts without needing to talk to a person. The phones are pretty, and I appreciate that we've had reliable service, as I don't think we've been without it in the three years I've been with the company. I also like that they're an Arizona company.

One thing that frustrates me is that when you're setting up a series, in terms of what happens next, and how call routes and such can be done in multiple ways. The team sets up things differently, so if you get somebody else helping you when you call on the inbound line for support, they might not know how the other person did it, and it creates a mess. It's time-consuming, and it's unnecessary. They should just pick one way to do it, and everybody should be trained the same way. It'd be so much better.

Crexendo saved us operator time as people can follow prompts without talking to someone, which saves a lot of time.

What I liked most was how friendly the account reps were and how easy the onboarding process was. Pricing felt very comparable, if not better. I also appreciated how simple it is to use the app and the web login.

absolutely nothing. everything was great from start to the word Hello

right now transitioning from last years team to the new team leading the non-profit.

What I like best about Crexendo is how it combines business communication tools into one easy-to-use platform. It makes it easier to manage calls, messaging, and collaboration without juggling multiple systems.

One downside is that, like many business communication platforms, there can be a learning curve when setting up advanced features or getting everything customized the way you want. Once it is configured, though, it becomes much easier to use.

Crexendo lets me use a software phone on my cell phone, which means I do not have to pay for a separate carrier line for business calls. That saves money and makes it much easier to manage business communication from one device.

What I like best about Crexendo is its strong focus on innovation in cloud communications while maintaining a customer-first mindset. The company’s commitment to delivering scalable, reliable UCaaS solutions and continuously improving its platform demonstrates both vision and execution strength. I also appreciate the collaborative culture and the opportunity to contribute meaningfully in a growing, technology-driven organization.

As Crexendo continues to grow, one area of opportunity is ensuring that internal processes and communication scale at the same pace as the business. With growth often comes evolving priorities, and improving cross-team alignment could further enhance efficiency and collaboration.

Crexendo is solving the challenge of fragmented and outdated communication systems by providing unified, cloud-based UCaaS solutions. This helps businesses streamline communication, improve collaboration, and reduce infrastructure costs. For me, it’s beneficial because it allows me to be part of delivering meaningful, modern solutions that directly impact business efficiency and customer satisfaction.

Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something adjusted

things have been running smoother, and some of the small issues I mentioned earlier have improved. The system has been more stable, and support from Kiloh has continued to be quick and helpful whenever we needed anything

I use Crexendo for our business phone system. It helps route calls where needed, reducing missed customers and confusion during busy times. The voicemail and call forwarding are easy to manage, and overall, it keeps our dispatching more organized.