Crexendo's customer service is exceptional. Jim Hall in particular is diligent about checking in to make sure that our nonprofit is receiving the best service possible.

There is really nothing that we dislike about Crexendo.

Crexendo is problem-solves for our organization so that we can serve the cancer patients and families who need us.

The VoIP system has all the options and functionality that we need to that we can provide great customer service to our members. The pricing and flexibility are impressive. Our contact, Kyle Grier, was fantastic. His follow through and expertise, were great!

We opted for the better hardware to improve the performance.

It will allow us to provide quicker and better live service to our Members.

The interactions that I have had with my implementation specialist, Jeannie Erli and my account consultantant Carrie Snell have been A+. CCrexendo is very lucky to have them both on their team. They have gone above and beyond for me.

Persoanlly, I have had some technical issues that have been challenging to fix. Althugh the team has tried to make things right, it has not always gone smoothly.

I am able to manage phones for my clients while providing them with mobile solutions to run their business.

Crexendo has been a great company to work with. They have a great team, and customer support. And their system and the phone sets are very easy to navigate. Ms. Carrie Snell, the communications consultant, has always been helpful and quick with our new product orders, and the costumer service team is alway nice and easy to work with.

We have not had any issues with either their products nor their team.

Crexendo helps us communicate efficently with our customrs and vendors.

Their communication and knowledge of their products are amazing.

Nothing, their work is very professional and in a timely manner

We are opening a new office and they are providing all the phone numbers and phones.

Perhaps the best thing we've gained by moving to Crexendo is the ease of system management. Our sales consultant, Jim Hall, was easy to work with and quick to respond to questions and changes. He also worked with me to make sure the new service costs met or beat the costs of our old service, which was important to us as a non-profit. (All in, switching saved about $100/mo in our telecom expenses.) There are plenty of options and service levels so you can get what you need for each member of the organization... no overpaying for things you don't need... or someone doing without because nobody else needs the feature. Our implementation consultant, Mary Jenkins, was able to help us easily setup the system to mimic some of the features we liked from our old on-prem system. She also effectively helped us work through hiccups that were outside Crexendo's control. The management portal is modern, easy to use, flexible, and thorough. And the sound quality is EXCEPTIONAL! Features like voicemail transcription and a mobile app have made it easier for us to communicate amid differing schedules and locations. We purchased our phones through Crexendo, so they came pre-provisioned and were a snap to deploy -- just plug them in and you're up! Overall, one of the best technology transitions I've worked through.

Really the ONLY downside we encountered was leaving behind our *large* pool of DID numbers. We ported over the ones that were in use... but with a traditional provider, you get that pool and it really doesn't cost anything extra... whereas the "a la carte" DIDs (those added on to a lower service level) are a nominal fee per number. But we didn't see that as reason to not switch.

The biggest challenge Crexendo is helping us overcome is reaching staff members when they are off-site. Before, if we wanted to be reachable while away from the office, we had to give out a personal mobile number. (Some of us established Google Voice numbers for that purpose, but it's still and extra step.) But in both cases, it was problematic due to safety and security concerns as a religious non-profit, especially for minors and families. Now, those that need to be reachable off-site can have people call their office number and they can answer using the mobile app on their cell phone -- no more extra phone numbers! We're also setting up SMS so we can send and receive text messages using our company DID numbers.

Getting my messages through my email and not having to 2 phones to deal with.

I haven't found anything that I'm displeased with.

Convince of having one phone for my personal and Business phone. Also getting messages through my email

A product is only as good as the support team behind it and the team behind Crexendo are amazing! I've been using Crexendo for almost two years now and every single interaction with the team has been more than pleasant. Our sales rep, Carol, has gone above and beyond for me and the organization.

Aside from that, Crexendo is very user friendly and easy to use. There are a lot of features that are beneficial to our day-to-day operations and, again, they were very easy to implement and use.

I cannot think of anything to dislike about Crexendo.

We did not have a problem that needed to be solved--from my understanding we were unhappy with a local service provider and after doing some research, we stumbled upon Crexendo and fell in love with the product from day one.

Very easy to get ahold of and will go out of the way to try and resolve any problems we may have. Ordered a couple new phones from Carly and she had them shipped out the next day!

Nothing I can think of. If we have had issues (which have been very few in the couple years we used them), they are quick to resolve.

We used Verizon phones when we switched to Crexendo and they got everything converted perfectly. Randomly 2 years later the Verizon phones defaulted back to their settings so we had to redo everything. We decided to get phones from Crexendo to not have this issue in the future.

The system is easy to use and the support you get is amazing.

At this time there are not any dislikes and the items that had any issues were quickly resolved.

Crexendo solved our problems with being able to have a way for customers to leave a voicemail if we cannot answer the phone. This has allowed us to have better customer service available for our customers.