Carly was great to work with. Her support in answering all my questions was quick with responses and flexible with my schedule. She covered all the features and benefits that we had not yet integrated with our system. She made it easy to use and covered all the implementation processes.

Nothing the system has worked great for use. We have only had a few issues that I shared with Carly during our renewal process but she answered all of those questions.

We can easy link all of our businesses and reach each other with a quick and simple transfer.

Their online portal is amazing from an admin perspective. To be able to configure our setup however we'd like is a very valuable and time saving tool. The online portal is easy to navigate and very user friendly. Crexendo's customer support team is accessible and responds to any/all inquiries in a timely manner.

The only hiccup was converting our intercom system over from the previous provider to Crexendo- however, the fault had more to do with the previous carries unwillingness to help with the conversion.

All internal/external phone call handling- Crexendo provided a seamless transition when it came to migration and integration. Also- the features of the online admin portal are great- gives me the ability to customize call routing, auto-attendant, and user profiles up onboarding/termination by myself, as opposed to having to reach out via phone to our old provider.

The support that is constantly available is great and the price was very reasonable.

There is no local person but that's not that big of a deal since you have a designated representative.

Making phone system easy to use.

I like the ability to load a app onto my personal phone so that I can take office calls while on the go. Recently I interacted with Sr. Account Executive Carly Uehlein who provided superior support and quick feedback to get major changes to our account made quickly and accurately.

Sometimes there are too many options and figuring out how to best set personal features can be confusing. I find it to not be user friendly from a setup perspective at times.

Crexendo is solving the problem of having a dedicated office phone which one can take with you while traveling without the need for another travel device/phone.

Customer Support is always polite and friendly, and ensures that my issue is taken care of. My recent interaction with Carrie Snell was great. She was very helpful, friendly, and answered all my questions quickly. She wrapped up our account needs quickly and explained everything. The YouTube videos are great, also.

Some troubleshooting of issues can be confusing, but the YouTube videos are great and helpful, but sometimes it takes going through a few videos to find the solution to my issue.

Added a new line, updated phone hardware and account update to the new VIP system. New phones are needed as well as adding a new line.

We just signed the contract to change our service from Century Link

We have not started the service yet, we are in the onboarding phase

They checked all the boxes for the new service we were looking for

The prices were very competitive and anytime we have questions or problems we get them resolved within 24 hours.

So many options that we are probably only using 30% of the capability of our phone system.

No fax machine needed to fax or receive faxes.

Tyler S was quick to answer questions, got all of our needs met and we had our systems up and running within days of our first meeting!

Nothing to complain about at all! Worth every penny and we can forward phones to these devises too, which is amazing!

no problems to solve here!

Crexendo made the discovery of capabilities and the implementation very easy. They provide more features than our previous provider. The integration was simple and their support is top notch.

We have not experienced any downsides as of yet. We don't expect to.

Their system works really well with our gate system that uses the VoIP platform. Our previous provider, we spent more than 1 year trying to solve that issue. Crexendo solved it in days.

Easy to work with on the app, including texting. Wave file to email. Carrying one phone around with personal # and business #. Carol is excellent, helping with the App questions and how I can better connect with my clients and potential.

Nothing I can think of at this time. Just glad its completed.

One phone with two # numbers. Carrying around anywhere.