Crexendo works great for our needs. With multiple phone lines and the ability to use the app, desk phones, or a web browser, it helps us to do our work as a small nonprofit. Super easy with the portal to change settings or outgoing messages and support is always available when you need them!

The intregration of AI is a new feature that I have not had a chance to try, but gives new capabilities.

Crexendo helps us save time with connecting with participants, donors, and community partners.

Carol and Romina were both very easy and fast to work with. I was able to transfer the phones and start the new system very smoothly with their attentiveness and help.

Nothing to dislike as of now. Everything has worked well up to this point.

Crexendo comes from a local sales rep, Carol Kloss, which is a benefit in itself. I was having problems with my system not working quite often, a customer could not hear us on the other line. Hoping that this new system will solve that issue.

The sales team (Kiloh) is very helpful! The VOIP system is helpful for us.

The app can be hard to navigate. For example, it is hard to find your voicemails and missed calls.

The use of a VOIP system allows us to use our personal cell phones instead of purchasing company phones.

The Crexendo phone system provides an email recording and transcription of a missed call straight to your inbox. It also allows forwarding of your phone to your mobile phone when I'm on the go.

Desk top phone systems are being replaced by cell phones.

Crexendo customer service is wonderful at helping with any issues such as reassigning a phone device and phone number to a different employee.

I like that Crexendo eliminates the need for a receptionist because the AI receptionist effectively answers about 60% of all questions related to our products and services, directs phone calls to the correct department, and weeds out unwanted solicitations. The AI feature is fantastic as it provides more flexibility and saves us time by allowing me to answer phones without being stuck at my desk. The setup was extremely easy and seamless, making the transition smooth. Overall, Crexendo is a better system and I appreciate these features.

nothing yet

I use Crexendo for company phones, eliminating the need for a receptionist. The AI handles about 60% of questions, directs calls to the right department, and weeds out unwanted solicitations. The flexibility and AI features save us time.

I like Crexendo because it provides clean phone systems that give us the ability to communicate effectively with our clients and referral partners. I appreciate mostly the ease of use. I also like the features associated with forwarding calls and managing from our cell phones. The initial setup was very easy thanks to Jim Hall and John McGarry, who were great from beginning to end, ensuring we were comfortable and familiar, and that all our questions were answered.

I have not found anything that I dislike.

I use Crexendo for our office phone system, allowing us to communicate effectively with clients and referral partners. The ease of use and features like call forwarding and mobile management are beneficial.

It will lower our overall bill for services.

We had to add more hardware to do overhead paging.

Better voice quality that allows us to better help our customers.

From the team’s prompt responses and Jim Hall’s help in finding the right plan and equipment to meet our needs, to the expert onboarding we received from JV, our experience has been excellent.

There is nothing I don't like at this time.

JV is working to solve an issue with our caller ID. The outgoing calls are displaying an area notorious for SPAM calls in our area. JV is working to fix that.

The staff is very helpful, the phones are easy to use, and I get fast responses whenever I have questions or concerns.

There is nothing I don't like about Crexendo.

We are having an issue with our caller ID. They are working to solve the problem so our caller ID reflects correctly whenever possible.

I use Crexendo for our business phone and recently upgraded to an AI Receptionist, which has freed up my time to focus on other areas of the business. Crexendo is easy to use, affordable, and effective. I like the mobile app because I can work from anywhere, and it's especially nice to handle calls while on the road. The initial setup was easy, and the platform is easy to use. I also appreciated Kiloh's help in implementing our AI system; he was very responsive and did what he promised.

Can't think of anything I do not like and I have been using it several years

Crexendo frees up my time to focus on other business areas. It's easy to use, affordable, and effective. I like the mobile app because I can work from anywhere, which is great for handling calls on the road as a small business.