I really like how easy it was to transfer my phone service to Crexendo. The switch was straightforward and hassle-free. The customer service has been very helpful with setting up everything to make things work well. The fact that I have 2 desk phones, can use my cell phone or computer to make calls is awesome. I use my phone system all of the time.

I don’t think it’s Crexendo’s fault that I’m not quite savvy enough to set up all the features on my system, but that’s exactly why I reach out to customer support for help.

Being a one-person business, Crexendo has solved the problem of handling my phone calls. From setting the hours that I am open and can take calls or by sending email messages with text of the phone message when I am unable to answer my phone.

Great features for the price, seamless transition from old PBX, and excellent call quality.

We haven't found anything to dislike yet!

We had an aging PBX with limited phone lines available. Crexendo gave us all the lines we need and so much more.

Carly has truly gone above and beyond in helping me, and I can’t say enough good things about her. I’m brand new to managing our phone system, and she has been incredibly patient, informative, and knowledgeable with every single question I’ve had.

She’s also been amazing in helping with porting a new line and making sure several users were added correctly and seamlessly. Her support has made this entire process so much easier and less overwhelming. I genuinely appreciate her time, guidance, and willingness to help — she’s been fantastic to work with!

The length of the contract and the cost.

The ease of having multiple ways to add users

i can have the phone feature on my personal phone when out of the office.

Not everyone in the office has the text messaging feature, and we have to pay extra for it.

they are always checking in and making sure the services they provide are up to our satisfaction

The system is very easy to use and the representative was very helpful.

Honestly, I have been using the system for 3 weeks and there is nothing that I dislike.

We went from a office setting to a remote setting so employees would not use their personal telephone numbers.

You can use it in the app on your phone, or on your desktop computer!

I have not updated my voicemail from the generic message.

Remote employees no longer need to use their personal cell phones. The office manager can now transfer calls to remote employees.

I like that with Crexendo, I can call on my laptop or use the app on my phone, and it's separate from my personal line. Additionally, the setup was simple, and the onboarding team was great.

Nothing

I have a dedicated number for work, and I can call on my laptop or phone, keeping it separate from my personal line.

So far, the support staff has been very helpful.

Not sure yet. It has only been a couple of weeks and the system is new to us.

Multiple line service.

It is far superior than other phone services our organization has used.

We have not encountered anything we dislike about Crexendo.

Communications with vendors, fellow staff, and customers.

I love the ease of use and endless features for all employees. Also it was a quick an easy implementation and integration of the users on my end. One of the number one things is the customer support there is never long wait times. Knowing the frequency of the use i am completely satisfied with the product and the team.

One downside i have noticed is that the user has to open the app after a week

It helps integrates all employees into one system and the ease of use and the ability to actually seeing the remote access and setup is awesome!