--- title: Copper Reviews meta\_title: 'Copper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1158 reviews by the users' company size, role or industry to find out how Copper works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1158 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Copper Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Copper, benefiting from its seamless integration with Google Workspace. [(25 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253796&qs=pros-and-cons#reviews) Users value the **seamless Gmail integration** of Copper, enhancing efficiency in contact management and engagement. [(16 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1252960&qs=pros-and-cons#reviews) Users value Copper's **seamless integration** with Google Workspace, enhancing efficiency in contact and pipeline management. [(16 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253486&qs=pros-and-cons#reviews) Users value the **seamless integration** with Google Workspace, streamlining contact management and enhancing email engagement efficiently. [(14 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=2042004&qs=pros-and-cons#reviews) Users value the **seamless integration** of Copper with Google Workspace, enhancing workflow and reducing manual efforts. [(13 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253660&qs=pros-and-cons#reviews) Users note the **limited features** of Copper, restricting customization and advanced reporting compared to larger enterprise CRMs. [(10 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1993678&qs=pros-and-cons#reviews) Users find the **pricing for features and currency changes** to be prohibitively high, impacting overall value. [(9 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1254379&qs=pros-and-cons#reviews) Users find Copper lacking in **advanced features** like automation and robust customer support, making tasks cumbersome. [(9 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253649&qs=pros-and-cons#reviews) Users find **integration issues** with Google Voice and document management complicate their workflow and increase workload significantly. [(8 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253926&qs=pros-and-cons#reviews) Users find **limited customization** options in Copper, making it less adaptable for complex organizational needs. [(7 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1942938&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Copper ##### 1. Ease of Use Users appreciate the **ease of use** of Copper, benefiting from its seamless integration with Google Workspace. [ See 25 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253796&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you like about Copper? User Interface and Ease to integrate with Google workspace ##### 2. Gmail Integration Users value the **seamless Gmail integration** of Copper, enhancing efficiency in contact management and engagement. [ See 16 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1252960&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you like about Copper? User Interface and Ease to integrate with Google workspace ##### 3. Integration Users value Copper's **seamless integration** with Google Workspace, enhancing efficiency in contact and pipeline management. [ See 16 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253486&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Seamless Integrations and Automation That Boost Productivity—Great on Mobile" What do you like about Copper? It connects with other tools seamlessly using native integrations which has led to high productivity for us. It automates repetitive tasks which fre ##### 4. Integrations Users value the **seamless integration** with Google Workspace, streamlining contact management and enhancing email engagement efficiently. [ See 14 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=2042004&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Seamless Integrations and Automation That Boost Productivity—Great on Mobile" What do you like about Copper? It connects with other tools seamlessly using native integrations which has led to high productivity for us. It automates repetitive tasks which fre ##### 5. Seamless Integration Users value the **seamless integration** of Copper with Google Workspace, enhancing workflow and reducing manual efforts. [ See 13 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253660&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Seamless Integrations and Automation That Boost Productivity—Great on Mobile" What do you like about Copper? It connects with other tools seamlessly using native integrations which has led to high productivity for us. It automates repetitive tasks which fre ### 5 Cons or Disadvantages of Copper ##### 1. Limited Features Users note the **limited features** of Copper, restricting customization and advanced reporting compared to larger enterprise CRMs. [ See 10 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1993678&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you dislike about Copper? Certain advanced reporting and customisation features are bit limited, compared to other larger enterprise CRMs. With the available features, pricing SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you dislike about Copper? Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support ##### 2. Expensive Users find the **pricing for features and currency changes** to be prohibitively high, impacting overall value. [ See 9 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1254379&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you dislike about Copper? Certain advanced reporting and customisation features are bit limited, compared to other larger enterprise CRMs. With the available features, pricing SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you dislike about Copper? Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support ##### 3. Missing Features Users find Copper lacking in **advanced features** like automation and robust customer support, making tasks cumbersome. [ See 9 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253649&qs=pros-and-cons#reviews) See Related User Reviews SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you dislike about Copper? Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 5.0/5 "Easy, powerful CRM to get your company off the ground" What do you dislike about Copper? Copper needs better email automation to help users create multi-step and multi-rule outbound campaigns ##### 4. Integration Issues Users find **integration issues** with Google Voice and document management complicate their workflow and increase workload significantly. [ See 8 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253926&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolás A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolás A.") NA Nicolás A. Small-Business (50 or fewer emp.) 5.0/5 "Copper had evolve the way I manage my opportunities" What do you dislike about Copper? Another improvement could be enhancing the mobile app experience. Sometimes certain features feel limited compared to the desktop version, so having m ![Garret C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garret C.") GC Garret C. Small-Business (50 or fewer emp.) 5.0/5 "Best CRM Ever!" What do you dislike about Copper? I wish there was a way to integrate with google voice so that my calls and texts logged in copper without having to manually compute. ##### 5. Limited Customization Users find **limited customization** options in Copper, making it less adaptable for complex organizational needs. [ See 7 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1942938&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you dislike about Copper? Certain advanced reporting and customisation features are bit limited, compared to other larger enterprise CRMs. With the available features, pricing ![Patrick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick S.") PS Patrick S. Small-Business (50 or fewer emp.) 4.5/5 "Copper: Mining for Opportunities" What do you dislike about Copper? I dislike that you can only use tags to create list. I wish they would create a list feature. Tag get cumbersome and lost. ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") AP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 5/10/2023 "Of all the CRMs I have used, Copper is my fave!" 5/5 What do you like best about Copper? I love how easy it is to use Copper from every angle - viewing pipelines, customizing pipelines, reporting, learning history from past clients - there really are so many great aspects of Copper, and I haven't even scratched the surface! Review collected by and hosted on G2.com. What do you dislike about Copper? Since I am in a position that relies heavily on the data that Copper stores, I would love to be able to get real-time reports instead of waiting for the updates every 10 hours! (But I also understand that it is a work-in-progress so I'll look forward to continued work on this aspect!) Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Copper is helping our organization to monitor our sales process and maintain thorough records of all clients and client interactions to ensure that our pipeline remains full and that we always know where opportunities are in the process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Daniel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel K.") DK Daniel K. President Construction Small-Business (50 or fewer emp.) 1/11/2023 "Copper is Gold - Simple. I have a wishlist but they listen." 5/5 What do you like best about Copper? I love the Google plugin. My business uses Google Workspace and Clickup, and the Google workspace integration is fantastic. I tried Hubspot because I thought I wanted more marketing stack features, but in reality I wanted more Copper Integrations, which I now have. Copper is lightweight and fast with a simple UI. I would love to have a 2 Way Clickup Integration so that I could push Projects, People, and Companies back and forth. If you are looking for a sales and operations CRM and use Google, I feel very confident that this is the tool you want. Review collected by and hosted on G2.com. What do you dislike about Copper? If what you want is a robust marketing stack and landing pages, this is not your tool. I am a believer in integrated and separate tools (i.e. Copper+Clickup+Mailchimp+Calendly), rather than a single tool attempting to "do it all" (i.e. Hubspot, Salesforce) Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? It is managing my contacts, it is easily and neatly fitting into my Google-based tech stack, and it is a CRM that I can get more out of than I put in. Most CRMs I've ever used feel like some sort of task in and of themselves. As a small businesss owner, I am not trying to produce reports that my higher ups and their higher ups can track and I am a believer in minimalism. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Daniela B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniela B.") DB Daniela B. Small-Business (50 or fewer emp.) 5/10/2023 "very good, offers a practical user experience, easy to handle" 4.5/5 What do you like best about Copper? The interface. The most useful are the notifications and the searches by filter, they allow you to find what is actually required Review collected by and hosted on G2.com. What do you dislike about Copper? The biggest drawback is that sometimes the platform has crashed and when they leave me a comment on an invoice, the notification doesn't redirect me immediately, it throws me an error Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? allows me to broadly visualize the interaction of the seller with the customer. It is beneficial because I can see the needs of clients or potential buyers and thus analyze their comments for decision making. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Raymond A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raymond A.") RA Raymond A. Founding Partner Small-Business (50 or fewer emp.) 11/16/2023 "Easy to use and customizable to your needs." 5/5 What do you like best about Copper? Great interface and team features that make collaborating easy. Review collected by and hosted on G2.com. What do you dislike about Copper? I have nothing negative to report about Copper. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Streamlining communication and sales tasks amoung my team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Fred M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred M.") FM Fred M. President Small-Business (50 or fewer emp.) 3/7/2022 "HFTM’s Review of Copper" 4/5 What do you like best about Copper? Captures all emails and presentation notes. Also, like how I can download a photo of our contacts. Review collected by and hosted on G2.com. What do you dislike about Copper? Seems like it only allows for Contacts to go one way in terms of relationships. LEAD to PROSPECT to DEAL or LOST BUSINESS. Many times - in real life business - someone goes from a LEAD to a PROSPECT (increased chance of business) but because of different scenarios - they go back to being just a LEAD. Same with COMPANIES. They may still be potential business but they backup in priority. Copper does not allow a PROSPECT to go back to being a LEAD. Therefore, all of my PROSPECTS are not necessarilly hot PROSPECTS but because I can't go back - Copper shows them as such. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Allows me to quickly call up - "Where we stand with certain Prospects" What's the background? What has happened? Who was involved? I makes me more productive. Review collected by and hosted on G2.com. Show More 12/20/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ana Patricia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana Patricia R.") AR Ana Patricia R. Small-Business (50 or fewer emp.) 5/16/2023 "It´s a very simple and easy way to keep an accurate record of your progress." 5/5 What do you like best about Copper? It´s a simple way to keep an accurate record of how you are doing with your customers or future customers, organizing the information in pipelines. Review collected by and hosted on G2.com. What do you dislike about Copper? I don't know how to synchronize it with my email or that I don't know many of its functions. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? It helps me to keep track of the stages I am in with my current and potential clients and to be able to define specific tasks to be accomplished within their respective deadlines. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jean Baptiste O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jean Baptiste O.") JO Jean Baptiste O. Small-Business (50 or fewer emp.) 11/16/2023 "fast integration in a google environment" 4.5/5 What do you like best about Copper? Ease of use, ease of implementation, customer support Review collected by and hosted on G2.com. What do you dislike about Copper? copper email interface, difficult to build reports Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? keep track of contacts, organise priorities Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Arash F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arash F.") AF Arash F. Small-Business (50 or fewer emp.) 5/16/2023 "Easy and Customizable CRM to suit anyone needs" 5/5 What do you like best about Copper? Great CRM Software, very user friendly, easy to customize, can add as many as custom fields and can cross-reference many different fields, as a Real Estate Broker managing a team of 5 people it becomes extremely easy to customize the pipeline, track communication Review collected by and hosted on G2.com. What do you dislike about Copper? The software still needs more API to connect to other platforms using Microsoft suite Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Keeping tabs on all communication, managing the follow-up and tracking pipeline Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sinai R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sinai R.") SR Sinai R. Small-Business (50 or fewer emp.) 5/16/2023 "Really Helpful and organized." 4.5/5 What do you like best about Copper? All the right tools, statistics, graphics and customer support when you have specific issues or questions. Review collected by and hosted on G2.com. What do you dislike about Copper? When you go to create a page in the dashboard, it is somewhat tedious and difficult for users who are just using and getting familiar with copper. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? With the Google Chrome extension, we synchronize the emails, tasks in our calendars and the contacts we register automatically to organize all our pipelines. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 11/22/2023 "Fantastic" 5/5 What do you like best about Copper? How easy and open it is to use for myself and collegues Review collected by and hosted on G2.com. What do you dislike about Copper? Not really anyting bad to say, Can be a bit slow at times Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Keeping all the leads i have in one place and having infomation stored for each of them Review collected by and hosted on G2.com. 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