--- title: Copper Reviews meta\_title: 'Copper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1158 reviews by the users' company size, role or industry to find out how Copper works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1158 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Copper Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Copper, benefiting from its seamless integration with Google Workspace. [(25 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253796&qs=pros-and-cons#reviews) Users value the **seamless Gmail integration** of Copper, enhancing efficiency in contact management and engagement. [(16 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1252960&qs=pros-and-cons#reviews) Users value Copper's **seamless integration** with Google Workspace, enhancing efficiency in contact and pipeline management. [(16 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253486&qs=pros-and-cons#reviews) Users value the **seamless integration** with Google Workspace, streamlining contact management and enhancing email engagement efficiently. [(14 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=2042004&qs=pros-and-cons#reviews) Users value the **seamless integration** of Copper with Google Workspace, enhancing workflow and reducing manual efforts. [(13 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253660&qs=pros-and-cons#reviews) Users note the **limited features** of Copper, restricting customization and advanced reporting compared to larger enterprise CRMs. [(10 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1993678&qs=pros-and-cons#reviews) Users find the **pricing for features and currency changes** to be prohibitively high, impacting overall value. [(9 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1254379&qs=pros-and-cons#reviews) Users find Copper lacking in **advanced features** like automation and robust customer support, making tasks cumbersome. [(9 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253649&qs=pros-and-cons#reviews) Users find **integration issues** with Google Voice and document management complicate their workflow and increase workload significantly. [(8 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253926&qs=pros-and-cons#reviews) Users find **limited customization** options in Copper, making it less adaptable for complex organizational needs. [(7 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1942938&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Copper ##### 1. Ease of Use Users appreciate the **ease of use** of Copper, benefiting from its seamless integration with Google Workspace. [ See 25 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253796&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you like about Copper? User Interface and Ease to integrate with Google workspace ##### 2. Gmail Integration Users value the **seamless Gmail integration** of Copper, enhancing efficiency in contact management and engagement. [ See 16 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1252960&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you like about Copper? User Interface and Ease to integrate with Google workspace ##### 3. Integration Users value Copper's **seamless integration** with Google Workspace, enhancing efficiency in contact and pipeline management. [ See 16 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253486&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Seamless Integrations and Automation That Boost Productivity—Great on Mobile" What do you like about Copper? It connects with other tools seamlessly using native integrations which has led to high productivity for us. It automates repetitive tasks which fre ##### 4. Integrations Users value the **seamless integration** with Google Workspace, streamlining contact management and enhancing email engagement efficiently. [ See 14 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=2042004&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Seamless Integrations and Automation That Boost Productivity—Great on Mobile" What do you like about Copper? It connects with other tools seamlessly using native integrations which has led to high productivity for us. It automates repetitive tasks which fre ##### 5. Seamless Integration Users value the **seamless integration** of Copper with Google Workspace, enhancing workflow and reducing manual efforts. [ See 13 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253660&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Seamless Integrations and Automation That Boost Productivity—Great on Mobile" What do you like about Copper? It connects with other tools seamlessly using native integrations which has led to high productivity for us. It automates repetitive tasks which fre ### 5 Cons or Disadvantages of Copper ##### 1. Limited Features Users note the **limited features** of Copper, restricting customization and advanced reporting compared to larger enterprise CRMs. [ See 10 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1993678&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you dislike about Copper? Certain advanced reporting and customisation features are bit limited, compared to other larger enterprise CRMs. With the available features, pricing SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you dislike about Copper? Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support ##### 2. Expensive Users find the **pricing for features and currency changes** to be prohibitively high, impacting overall value. [ See 9 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1254379&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you dislike about Copper? Certain advanced reporting and customisation features are bit limited, compared to other larger enterprise CRMs. With the available features, pricing SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you dislike about Copper? Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support ##### 3. Missing Features Users find Copper lacking in **advanced features** like automation and robust customer support, making tasks cumbersome. [ See 9 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253649&qs=pros-and-cons#reviews) See Related User Reviews SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you dislike about Copper? Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 5.0/5 "Easy, powerful CRM to get your company off the ground" What do you dislike about Copper? Copper needs better email automation to help users create multi-step and multi-rule outbound campaigns ##### 4. Integration Issues Users find **integration issues** with Google Voice and document management complicate their workflow and increase workload significantly. [ See 8 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253926&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolás A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolás A.") NA Nicolás A. Small-Business (50 or fewer emp.) 5.0/5 "Copper had evolve the way I manage my opportunities" What do you dislike about Copper? Another improvement could be enhancing the mobile app experience. Sometimes certain features feel limited compared to the desktop version, so having m ![Garret C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garret C.") GC Garret C. Small-Business (50 or fewer emp.) 5.0/5 "Best CRM Ever!" What do you dislike about Copper? I wish there was a way to integrate with google voice so that my calls and texts logged in copper without having to manually compute. ##### 5. Limited Customization Users find **limited customization** options in Copper, making it less adaptable for complex organizational needs. [ See 7 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1942938&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you dislike about Copper? Certain advanced reporting and customisation features are bit limited, compared to other larger enterprise CRMs. With the available features, pricing ![Patrick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick S.") PS Patrick S. Small-Business (50 or fewer emp.) 4.5/5 "Copper: Mining for Opportunities" What do you dislike about Copper? I dislike that you can only use tags to create list. I wish they would create a list feature. Tag get cumbersome and lost. ![Alison C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alison C.") AC Alison C. Job Opportunity and Placement Coordinator Mid-Market (51-1000 emp.) 6/1/2023 "The right app for juggling many moving parts!" 5/5 What do you like best about Copper? Copper helped me stay on top of all my contacts, relationships, and processes in a startup endeavor. It is beneficial that it syncs with my gmail account! I've just upgraded for even more usefulness. Another helpful feature that sets it apart from others is the ability to have multiple customizable pipelines. Review collected by and hosted on G2.com. What do you dislike about Copper? The pricing for Copper can be a bit expensive but seems comparable to other similar CRM software. The app can feel a bit complex, even overwhelming, when you first start to use it but it is necessary to capture all the parts and relate them together. Once you get familiar with it, it becomes quite easy to navigate. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? I needed a CRM that also allowed more than a sales pipeline. As I am developing non-profit programs, I required mulitple pipelines (process tracking) that I could also customize since each process had distinct milestones. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Robert C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert C.") RC Robert C. Survey & Service Coordinator Construction Small-Business (50 or fewer emp.) 2/21/2020 "Using Copper for Talent Booking" 5/5 What do you like best about Copper? relationship management is super easy. Easy to access all communications and deals from anywhere in google. The pipeline view is very nice as well compared to our previous CRM. It's easy to see everything we have going on at once. Review collected by and hosted on G2.com. What do you dislike about Copper? It would be nice if there were more report generating features. Many of our reports don't give us an accurate week by week view of deals confirmed and won. It would be nice if the mobile app could integrate with the google phone apps. Since I have a google phone, it would be nice if google could implement copper into more of their mobile platforms as well. Review collected by and hosted on G2.com. Recommendations to others considering Copper: do research on all the other CRMs and see what fits your work stream and office environment. Some CRMS are. better for smaller companies. Finding a way to test them is very helpful. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? We can stay on top of our deals very well. having such a small company that works with a decent sized artist client roster, we could easily get lost in all the deals and inquiries we have coming in. But copper makes it so we don't have to worry about keeping everything in our heads. Also having an app on our phone makes it easy to access things as well. Review collected by and hosted on G2.com. Show More Response from Copper of Copper [Editedit](https://www.g2.com/survey_responses/copper-review-4124072/official_response/edit) Thanks for the feedback, Bobby! 5/16/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Riley L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riley L.") RL Riley L. Small-Business (50 or fewer emp.) 5/16/2023 "Great CRM Overall" 5/5 What do you like best about Copper? Tracks leads and opportunities efficiently. Allows you to set tasks accordingly, and set automated tasks based on the stage of each lead/opportunity. Access to invoices and files is quick, easy and convenient. Navigation moves quickly for the most part. Review collected by and hosted on G2.com. What do you dislike about Copper? If I open a new tab and start typing in the search bar it bumps me down to the nearest text box (log an activity/note most of the time). Copper can't keep up with me in this regard and I wish it could. The "plus" sign next to "files" in leads/people/opportunities/companies has disappeared. You can still click where it should be and it will function the same, but it is confusing for new users. Copper doesn't always recognize duplicate leads/people, which is often annoying. Again, these are nitpicky items but thought I should bring them up. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Tracking leads/opportinities - not a chance I could do this as efficiently without Copper. Pipeline view and filters show me my most pressing opportunities instantly, which helps with daily/weekly/monthly prioritization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ty N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ty N.") TN Ty N. Small-Business (50 or fewer emp.) 11/16/2023 "Copper has been a great CRM for us. Very user friendly, and the online chat help is very good." 5/5 What do you like best about Copper? I appreciate the online chat help. When I run into issues, it is nice to know someone is there to help me. Review collected by and hosted on G2.com. What do you dislike about Copper? It's plethora of features are not necessarily easy to use. There is a steep learning curve. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? It allows us to track our prospects in an orderly and efficient manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Traci N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Traci N.") TN Traci N. Director Of Business Development Small-Business (50 or fewer emp.) 3/12/2024 "Business Development Executive" 4.5/5 What do you like best about Copper? The ease of finding a contacts information Review collected by and hosted on G2.com. What do you dislike about Copper? Sometimes it takes a minute to research information entered. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Being able to separate all my contacts and schedule follow ups. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anya C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anya C.") AC Anya C. Marketing and Communications Manager Enterprise (\> 1000 emp.) 6/27/2023 "Copper creates custom fields quickly" 5/5 What do you like best about Copper? We are very pleased with the account management staff and strive to make sure that using the platform is as rewarding as possible. Copper reduces onboarding new customers manually, through a Gmail message or by using a template and collating a large repertoire. Copper is a CRM system that is easy to use and has the ability to generate custom fields, multiple workflows, sales stages, etc. It is really customizable and has a less complex nature compared to other CRMs I have used before. The Google embedding and Chrome extension automatically monitors and updates marketing and marketing jobs that are within the CRM. Data entry is simpler. Review collected by and hosted on G2.com. What do you dislike about Copper? I like using copper and there is no way to think of another adversity since going live. We were not able to merge properly with RingCentral, however this is not a big issue. Copper automatically performs information gathering on people and their images when people do an internet search. Sometimes this information is not correct. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Copper is managed by the Sales and Business Development staff of the institution I represent. We had a group of 7 people and we realized that we needed a new CRM program after leaving Salesforce. We did some detailed research and found that Copper was the best alternative to what we were aiming for with our CRM. Copper's CRM is simple to use and also pairs perfectly with G-Suite. The mix with G-Suite items was what really interested us. The number one CRM for companies using G-Suite products is Copper. We use copper for the purpose of generating and managing the accounts we intend to service, activity and opportunity management, and project development on a daily basis. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 6/16/2023 "Unethical Business Practices..." 0/5 What do you like best about Copper? It's great that it connects straight into Google Workspace, that was why I originally signed up for it in the beginning. Review collected by and hosted on G2.com. What do you dislike about Copper? #1 - They very shadily and unethically lock you into an annual contract despite signing up for a monthly plan. They won't provide any type of reasonable customer service or support at all when you go to cancel because the functionality and value of the system is nowhere near the high cost. Finally, they will point out that buried in their Terms of Service (!) is where you will be notified that you're actually on a contract for a full year. So at this point, I'm apparently stuck paying $500 USD for 4 months for a tool I'm no longer using that is bringing me no value because we switched to a much more powerful and affordable CRM. The way that their sign up process is mimics almost every other tech products (ex. sign up free, no credit card required, etc.) but beware... #2 - When I was getting \*some\* value when we were using it, it was incredibly complex and clunky to set up the connections and automations. I was constantly dealing with tech support and it ate up a lot more of my time than I expected. Again, this was nowhere near worth the high price you're paying per month for the system, especially when you compare it to so many other systems. #3 - I have honestly never dealt with a company that sets their terms in this way and then also provides such horrible customer support for someone that has invested a significant amount of money with them. Instead of trying to find a solution and providing some type of reasonable options for a resolution, just saying no and then essentially ignoring you. I truly hope they make their terms, support and sign up practices more clear because as you can see from the reviews, I'm not the only one who's been duped and had issues with this. Unforunately, it seems like they say they do, but continue to operate the same. Please go choose a different CRM, you'll be much happier and have more money in your bank. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? No benefit. Review collected by and hosted on G2.com. Show More Response from Melanie Raffa of Copper [Editedit](https://www.g2.com/survey_responses/copper-review-8227311/official_response/edit) Hi there, I’m so sorry to hear this was your experience with Copper. We aim to make our pricing and plans as clear as possible. Your feedback has been shared with the support team. We’d love to speak with you further to hopefully resolve this issue. Please reach out to our head of support directly at cclark@copper.com to continue the conversation. We aim to provide quick and informative support for our customers and we want to uphold that standard moving forward. We hope to hear from you soon, Melanie at Copper Current UserValidated ReviewerSource: Organic ![Kilian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kilian E.") KE Kilian E. Sales Small-Business (50 or fewer emp.) 8/17/2022 "Copper is almost gold" 4.5/5 What do you like best about Copper? Copper keeps track of all correspondence with your customers. It also sends you reminders via email and allows you to email your work colleagues. The layout is very user-friendly, and the information is accessible. Review collected by and hosted on G2.com. What do you dislike about Copper? There are lag times when the correspondences are not recorded, and that is frustrating because you always expect it to be there. We've also had some syncing issues with Just Call but that seems to have been resolved. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Copper helps you keep track of customers all along the way, from the early stages of the estimating process through the completion of the sale and even the invoicing process. You can also indicate how a sale was lost read all correspondence with that customer without having to dig through old emails and text messages. Review collected by and hosted on G2.com. Show More 5/16/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite SB Sergey B. Mid-Market (51-1000 emp.) 5/29/2023 "The ideal CRM for everyone, especially startups" 4.5/5 What do you like best about Copper? Copper is great and multi-functional, within my organization, it is used for prospecting, customer relationship management support, channeling and tracking sales opportunities with prospects, among other things that promote customer satisfaction and efficient growth of our business. If we talk about the user interface, Copper has very intuitive and easy to use; our adoption process of the software has taken very little time, and we have started to take advantage of its features and capabilities quickly. I also love how organized the software is, and being able to find all the information from quotes, manifests, and invoices within each of our customer's accounts is a factor that makes our job much more manageable. Review collected by and hosted on G2.com. What do you dislike about Copper? What I dislike least about Copper is its limitation in integrating with several third-party tools and performing specific automation that would help us save time and effort. I also think that customer service should be improved. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? It is a complete CRM solution and ideal for organizations looking to prioritize customer satisfaction; it also has useful features that have strengthened our prospecting, sales pipeline and follow-up, staff recruitment and more. Its usability is easy to learn and get up and running, its interface is intuitive, and its functions are not complex. It has helped us store customer and opportunity information and track tasks and sales success. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Don W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Don W.") DW Don W. Small-Business (50 or fewer emp.) 3/6/2023 "Easy to use CRM" 4/5 What do you like best about Copper? Ease of use; Google apps integration; GMail integration Review collected by and hosted on G2.com. What do you dislike about Copper? Some of the reporting/filtering is not as advanced as competitive products. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Sales opportunities tracking and management; contact management Review collected by and hosted on G2.com. 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