--- title: Copper Reviews meta\_title: 'Copper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1158 reviews by the users' company size, role or industry to find out how Copper works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1158 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Copper Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Copper, benefiting from its seamless integration with Google Workspace. [(25 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253796&qs=pros-and-cons#reviews) Users value the **seamless Gmail integration** of Copper, enhancing efficiency in contact management and engagement. [(16 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1252960&qs=pros-and-cons#reviews) Users value Copper's **seamless integration** with Google Workspace, enhancing efficiency in contact and pipeline management. [(16 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253486&qs=pros-and-cons#reviews) Users value the **seamless integration** with Google Workspace, streamlining contact management and enhancing email engagement efficiently. [(14 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=2042004&qs=pros-and-cons#reviews) Users value the **seamless integration** of Copper with Google Workspace, enhancing workflow and reducing manual efforts. [(13 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253660&qs=pros-and-cons#reviews) Users note the **limited features** of Copper, restricting customization and advanced reporting compared to larger enterprise CRMs. [(10 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1993678&qs=pros-and-cons#reviews) Users find the **pricing for features and currency changes** to be prohibitively high, impacting overall value. [(9 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1254379&qs=pros-and-cons#reviews) Users find Copper lacking in **advanced features** like automation and robust customer support, making tasks cumbersome. [(9 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253649&qs=pros-and-cons#reviews) Users find **integration issues** with Google Voice and document management complicate their workflow and increase workload significantly. [(8 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253926&qs=pros-and-cons#reviews) Users find **limited customization** options in Copper, making it less adaptable for complex organizational needs. [(7 mentions)](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1942938&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Copper ##### 1. Ease of Use Users appreciate the **ease of use** of Copper, benefiting from its seamless integration with Google Workspace. [ See 25 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253796&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you like about Copper? User Interface and Ease to integrate with Google workspace ##### 2. Gmail Integration Users value the **seamless Gmail integration** of Copper, enhancing efficiency in contact management and engagement. [ See 16 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1252960&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you like about Copper? User Interface and Ease to integrate with Google workspace ##### 3. Integration Users value Copper's **seamless integration** with Google Workspace, enhancing efficiency in contact and pipeline management. [ See 16 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253486&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Seamless Integrations and Automation That Boost Productivity—Great on Mobile" What do you like about Copper? It connects with other tools seamlessly using native integrations which has led to high productivity for us. It automates repetitive tasks which fre ##### 4. Integrations Users value the **seamless integration** with Google Workspace, streamlining contact management and enhancing email engagement efficiently. [ See 14 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=2042004&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Seamless Integrations and Automation That Boost Productivity—Great on Mobile" What do you like about Copper? It connects with other tools seamlessly using native integrations which has led to high productivity for us. It automates repetitive tasks which fre ##### 5. Seamless Integration Users value the **seamless integration** of Copper with Google Workspace, enhancing workflow and reducing manual efforts. [ See 13 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253660&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you like about Copper? Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which mak ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Seamless Integrations and Automation That Boost Productivity—Great on Mobile" What do you like about Copper? It connects with other tools seamlessly using native integrations which has led to high productivity for us. It automates repetitive tasks which fre ### 5 Cons or Disadvantages of Copper ##### 1. Limited Features Users note the **limited features** of Copper, restricting customization and advanced reporting compared to larger enterprise CRMs. [ See 10 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1993678&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you dislike about Copper? Certain advanced reporting and customisation features are bit limited, compared to other larger enterprise CRMs. With the available features, pricing SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you dislike about Copper? Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support ##### 2. Expensive Users find the **pricing for features and currency changes** to be prohibitively high, impacting overall value. [ See 9 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1254379&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you dislike about Copper? Certain advanced reporting and customisation features are bit limited, compared to other larger enterprise CRMs. With the available features, pricing SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you dislike about Copper? Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support ##### 3. Missing Features Users find Copper lacking in **advanced features** like automation and robust customer support, making tasks cumbersome. [ See 9 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253649&qs=pros-and-cons#reviews) See Related User Reviews SS Saurabh S. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Integration and Intuitive Interface" What do you dislike about Copper? Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. Small-Business (50 or fewer emp.) 5.0/5 "Easy, powerful CRM to get your company off the ground" What do you dislike about Copper? Copper needs better email automation to help users create multi-step and multi-rule outbound campaigns ##### 4. Integration Issues Users find **integration issues** with Google Voice and document management complicate their workflow and increase workload significantly. [ See 8 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1253926&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolás A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolás A.") NA Nicolás A. Small-Business (50 or fewer emp.) 5.0/5 "Copper had evolve the way I manage my opportunities" What do you dislike about Copper? Another improvement could be enhancing the mobile app experience. Sometimes certain features feel limited compared to the desktop version, so having m ![Garret C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garret C.") GC Garret C. Small-Business (50 or fewer emp.) 5.0/5 "Best CRM Ever!" What do you dislike about Copper? I wish there was a way to integrate with google voice so that my calls and texts logged in copper without having to manually compute. ##### 5. Limited Customization Users find **limited customization** options in Copper, making it less adaptable for complex organizational needs. [ See 7 mentions ](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=1942938&qs=pros-and-cons#reviews) See Related User Reviews ![Arulmurugan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arulmurugan K.") AK Arulmurugan K. Mid-Market (51-1000 emp.) 4.5/5 "Tight Google Workspace Integration That Makes Contact & Deal Management Easy" What do you dislike about Copper? Certain advanced reporting and customisation features are bit limited, compared to other larger enterprise CRMs. With the available features, pricing ![Patrick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick S.") PS Patrick S. Small-Business (50 or fewer emp.) 4.5/5 "Copper: Mining for Opportunities" What do you dislike about Copper? I dislike that you can only use tags to create list. I wish they would create a list feature. Tag get cumbersome and lost. ![Cole M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cole M.") CM Cole M. Account Manager Small-Business (50 or fewer emp.) 6/20/2022 "Revamped our Workflow" 5/5 What do you like best about Copper? The Copper GMail Addon, being able to have access to all of our client's info and task lists is invaluable while going through my Emails. And being able to set task reminders on your Google Calander is amazing! Review collected by and hosted on G2.com. What do you dislike about Copper? There aren't a ton of downsides to copper, I would love a dark mode option since the white background is a little blinding after staring at a screen all day. And Sometimes Scrolling through the Companies can be a bit laggy, but I'm pretty sure that's a computer Issue Review collected by and hosted on G2.com. Recommendations to others considering Copper: If Things tend to get unorganized or hectic, Copper easily simplifies organization for the user and the company. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Copper is Solving the miscommunication issue in the company, with Copper I can leave a note with what was accomplished so I don't have to report every minuscule task to my higher-ups. Review collected by and hosted on G2.com. Show More 11/9/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Nada F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nada F.") NF Nada F. Small-Business (50 or fewer emp.) 5/10/2023 "Easy to use. Makes work easy by helping in data collection and Use" 4.5/5 What do you like best about Copper? I like the fact that it's easy to organise leads into groups Review collected by and hosted on G2.com. What do you dislike about Copper? It's sometimes difficult to get information from a lead when you input contacts. Especially when Using a phone Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Data loss issue. I can use it anytime and anywhere to search for information on my client Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JG Jono G. Small-Business (50 or fewer emp.) 8/21/2023 "Affordable and friendly" 4/5 What do you like best about Copper? Easy to use, affordable, flexable. Able to access information very quickly. Review collected by and hosted on G2.com. What do you dislike about Copper? Time consuming but they all are. More training and proper set up are important. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Customer retention and proper followup. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Sara J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara J.") SJ Sara J. Director of Executive Services Small-Business (50 or fewer emp.) 9/20/2022 "CRM Made Easy" 4/5 What do you like best about Copper? Copper is easy to use and intuitive for collecting data, managing relationships, and building processes to manage those relationships. I love that it is easily customizable by adding different fields so we can track any data we want to track. It is capable of tracking the data you need to track without needing someone skilled in IT to manage the data keeping. Review collected by and hosted on G2.com. What do you dislike about Copper? The least intuitive part of Copper, in my experience so far, is the reports/dashboards. I wanted to create one customized report, but I had to build an insight and add that to a dashboard that gives lots of other information. Also, I don't particularly appreciate that some buttons are only viewable if the screen is at full screen. I expanded my screen, but it took connecting to the chat line to figure out that it needed to be in full-screen mode to see the edit button for dashboards. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Copper is helping our team track all of our organization's relationships with people and other organizations. Copper also allows us to manage leads and sales in an easy way so we can see how we are progressing in those relationships. The customizable fields also allows us to track certain information like birthdays or other milestones to celebrate and care for our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sajjaad D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sajjaad D.") SD Sajjaad D. Small-Business (50 or fewer emp.) 5/16/2023 "Useful to track everything from calls to emails & communicate with transparency with colleagues" 4/5 What do you like best about Copper? How it tracks emails & calls & logs emails that may not be cced to me for viewing. It gives a lot of transparency. Review collected by and hosted on G2.com. What do you dislike about Copper? I believe the whole layout & navigation can be vastly improved to make it easier for novices like me to use. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? It helps with checking client status on equipment, for example, the warranty. Seeing progress in future interactions, such as sales, is also helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Scott K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott K.") SK Scott K. Director of Business Development Small-Business (50 or fewer emp.) 5/10/2023 "Best CRM for Small Biz" 5/5 What do you like best about Copper? Love the Gmail integration. Makes data transfer super easy and accurate. Review collected by and hosted on G2.com. What do you dislike about Copper? Honestly, nothing to dislike. It's built for small businesses like mine. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Keeping track of customers, sending tailored emails, and running pipeline reports. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods") AS Verified User in Sporting Goods Small-Business (50 or fewer emp.) 5/10/2023 "Copper Does The Job" 5/5 What do you like best about Copper? I like that it's a comprehensive CRM with tasks, leads, multiple automation possibilities, and gmail integration Review collected by and hosted on G2.com. What do you dislike about Copper? Gmail integration works, all my emails sync, but the sidebar doesn't allow me to run more than one instance of gmail at the same time. I would love if I could have a functional sidebar for all 4 email accounts I have to operate for the mulitple I oversee simultaneously, instead of having to log out and into another google account every time. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? The historical data for all communications with a client is all in one place and reviewable. Even if we lose staff their communications are all saved. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LC Lori C. Small-Business (50 or fewer emp.) 5/10/2023 "Excellent Sales Database Solution" 4/5 What do you like best about Copper? Easy lookup and history of communication with client Review collected by and hosted on G2.com. What do you dislike about Copper? Cannot see email content if the person at the company is no longer there Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Keeping history on past clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Matt B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt B.") MB Matt B. Small-Business (50 or fewer emp.) 5/15/2023 "Does what I need" 3.5/5 What do you like best about Copper? It Works well with Google and my gmail account. Review collected by and hosted on G2.com. What do you dislike about Copper? Projects and Pipelines seem clunky to use for me Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? Organizing prospects and clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Terrence K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Terrence K.") TK Terrence K. President Small-Business (50 or fewer emp.) 11/15/2022 "A secret weapon for Small business" 4.5/5 What do you like best about Copper? Organizing and tracking all my different customers from B2B b2c and partnerships is way too complicated to manage in just an email interface copper allows me to see all the history as well as recent opens and views of email to judge a potential customer's interest. Review collected by and hosted on G2.com. What do you dislike about Copper? Everything comes at a price but for me is a small business it's one of my most expensive monthly subscription services I wish that were adjusted for businesses less than two people. Review collected by and hosted on G2.com. What problems is Copper solving and how is that benefiting you? I love keeping track of a workflow and watching clients move down the sales funnel it makes me feel like I'm in control instead of constantly guessing if I responded to everyone's email. Review collected by and hosted on G2.com. 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