Convin.ai Features

Records sales calls and facilitates playback This feature was mentioned in 342 Convin.ai reviews.

Utilizes machine learning technology to analyze recorded sales calls 341 reviewers of Convin.ai have provided feedback on this feature.

Analyzes or facilitates the analysis of recorded and stored sales calls for insight 342 reviewers of Convin.ai have provided feedback on this feature.

Leverages analytics to qualify and score calls in real time 329 reviewers of Convin.ai have provided feedback on this feature.

Based on 339 Convin.ai reviews. Leverages technology to rate or "read" recordings to determine the impact of sales calls

As reported in 343 Convin.ai reviews. Transcribes sales calls from speech to text

Based on 345 Convin.ai reviews. Utilizes artificial intelligence technology to discover insights within recorded sales calls

Based on 425 Convin.ai reviews. Provides tools for evaluating customer interactions

As reported in 426 Convin.ai reviews. Offers features for maintaining fair and consistent scoring

Generates quality and performance reports This feature was mentioned in 427 Convin.ai reviews.

As reported in 428 Convin.ai reviews. Tools for providing personalized feedback and coaching sessions

Based on 427 Convin.ai reviews. Provides a centralized dashboard for agents to view their scores and feedback

As reported in 422 Convin.ai reviews. Tools for educating and training agents

Integrates with other customer service or CRM software 427 reviewers of Convin.ai have provided feedback on this feature.

Helps ensure customer privacy and data protection 427 reviewers of Convin.ai have provided feedback on this feature.

Based on 281 Convin.ai reviews. Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt. 302 reviewers of Convin.ai have provided feedback on this feature.

Condenses long documents or text into a brief summary. 302 reviewers of Convin.ai have provided feedback on this feature.

Condenses long documents or text into a brief summary. 266 reviewers of Convin.ai have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives