Convin.ai Features

As reported in 342 Convin.ai reviews. Records sales calls and facilitates playback

Based on 341 Convin.ai reviews. Utilizes machine learning technology to analyze recorded sales calls

As reported in 342 Convin.ai reviews. Analyzes or facilitates the analysis of recorded and stored sales calls for insight

Leverages analytics to qualify and score calls in real time This feature was mentioned in 329 Convin.ai reviews.

Leverages technology to rate or "read" recordings to determine the impact of sales calls This feature was mentioned in 339 Convin.ai reviews.

Transcribes sales calls from speech to text This feature was mentioned in 343 Convin.ai reviews.

Based on 345 Convin.ai reviews. Utilizes artificial intelligence technology to discover insights within recorded sales calls

Based on 425 Convin.ai reviews. Provides tools for evaluating customer interactions

As reported in 426 Convin.ai reviews. Offers features for maintaining fair and consistent scoring

Generates quality and performance reports 427 reviewers of Convin.ai have provided feedback on this feature.

As reported in 428 Convin.ai reviews. Tools for providing personalized feedback and coaching sessions

Provides a centralized dashboard for agents to view their scores and feedback This feature was mentioned in 427 Convin.ai reviews.

Based on 422 Convin.ai reviews. Tools for educating and training agents

Integrates with other customer service or CRM software 427 reviewers of Convin.ai have provided feedback on this feature.

Helps ensure customer privacy and data protection This feature was mentioned in 427 Convin.ai reviews.

Based on 281 Convin.ai reviews. Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt. 302 reviewers of Convin.ai have provided feedback on this feature.

Condenses long documents or text into a brief summary. 302 reviewers of Convin.ai have provided feedback on this feature.

Condenses long documents or text into a brief summary. 266 reviewers of Convin.ai have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives