ContraForce is an AI operations control plane for MSSPs, MSPs, and security operations teams delivering managed detection and response on Microsoft Sentinel and Microsoft Defender XDR. The platform orchestrates multi-tenant incident operations by automating triage, investigation, enrichment, and guided response actions through Security Delivery Agents—AI-driven workflow operators that execute repeatable SOC tasks under policy controls. Core capabilities include: - Gamebooks – SOP-driven playbooks that standardize workflows and enforce consistent execution across customer environments. - Human-in-the-loop controls – Approval gates and audit logging for safe, governed response actions. - Multi-tenant operations – Centralized management across multiple Microsoft security tenants without data duplication. - PSA and ticketing integrations – Native connections to ServiceNow, Jira, Autotask, and service management tools. ContraForce deploys in approximately 30 minutes using federated access, keeping security data in the customer tenant with no complex data migration required. Security teams use ContraForce to reduce triage effort, improve investigation consistency, and scale Microsoft-native MXDR delivery without proportional headcount growth. Ideal for: MSSPs, MSPs, and enterprise SOC teams operating Microsoft Sentinel and Defender XDR at scale.