# ContraForce Reviews **Vendor:** ContraForce **Category:** [Incident Response Software](https://www.g2.com/categories/incident-response) **Average Rating:** 4.8/5.0 **Total Reviews:** 5 ## About ContraForce ContraForce is an AI operations control plane for MSSPs, MSPs, and security operations teams delivering managed detection and response on Microsoft Sentinel and Microsoft Defender XDR. The platform orchestrates multi-tenant incident operations by automating triage, investigation, enrichment, and guided response actions through Security Delivery Agents—AI-driven workflow operators that execute repeatable SOC tasks under policy controls. Core capabilities include: - Gamebooks – SOP-driven playbooks that standardize workflows and enforce consistent execution across customer environments. - Human-in-the-loop controls – Approval gates and audit logging for safe, governed response actions. - Multi-tenant operations – Centralized management across multiple Microsoft security tenants without data duplication. - PSA and ticketing integrations – Native connections to ServiceNow, Jira, Autotask, and service management tools. ContraForce deploys in approximately 30 minutes using federated access, keeping security data in the customer tenant with no complex data migration required. Security teams use ContraForce to reduce triage effort, improve investigation consistency, and scale Microsoft-native MXDR delivery without proportional headcount growth. Ideal for: MSSPs, MSPs, and enterprise SOC teams operating Microsoft Sentinel and Defender XDR at scale. ## ContraForce Pros & Cons **What users like:** - Users commend the **ease of use** of ContraForce, allowing quick operationalization and minimal resource requirements. (2 reviews) - Users appreciate the **easy endpoint integration** with ContraForce, enhancing support and expanding services year by year. (2 reviews) - Users value the **centralized alerting and monitoring system** of ContraForce, enhancing efficiency for MSSP providers. (1 reviews) - Users commend ContraForce for its **quick automation capabilities** , streamlining cybersecurity processes in resource-constrained environments. (1 reviews) - Users value the **centralized management** of ContraForce, enhancing efficiency for MSSP providers with multiple clients. (1 reviews) - Customer Support (1 reviews) - Customization (1 reviews) - Cybersecurity Protection (1 reviews) - Deployment Ease (1 reviews) - Development Ease (1 reviews) **What users dislike:** - Users report **detection issues** with ContraForce, lacking critical details and real-time logs for effective incident response. (1 reviews) - Users find the platform **expensive** given its lack of essential features and limited logging capabilities. (1 reviews) - Users express concern over the **insufficient information** , lacking essential logs and incident details for effective use. (1 reviews) - Users find the **limited functionality** of ContraForce restricts effectiveness, lacking essential logging and alert details. (1 reviews) - Users find **missing features** in ContraForce, lacking essential details and real-time log access for effective incident response. (1 reviews) ## ContraForce Reviews ### 1. Excellent support for those worried about cybersecurity attacks **Rating:** 5.0/5.0 stars **Reviewed by:** Garland B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2024 **What do you like best about ContraForce?** Support for their customers is excellent Alway available to answer questions Adding endpoints to their service is easy They continue to provide more service each year **What do you dislike about ContraForce?** I have nothing but good things to say about ContraForce **What problems is ContraForce solving and how is that benefiting you?** Avoidance of cybersecurity threats Detection & handling of incidents ### 2. Highly Recommend ContraForce! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about ContraForce?** ContraForce makes managing our cybersecurity efforts simple without a dedicated cybersecurity team. The platform is simple yet effective. Our team really likes the automated incident response (automated gamebooks). We are notified of an incident and can respond with one click (i.e. reset password, block an IP address, isolate endpoint, invalidate user sessions, lockout user, and more). We can also observe data activity for all our data sources and easily add a new data source to the platform. Overall, we've had a fantastic experience using ContraForce. **What do you dislike about ContraForce?** When we started using ContraForce, we couldn't observe activity for our data sources. However, we communicated this need, and they implemented this feature shortly after. **What problems is ContraForce solving and how is that benefiting you?** The FTC requires our organization to develop, implement, and maintain an information security program. We're too big to rely on a dedicated MSP but too small for an internal security team. ContraForce allows our IT team to consolidate our security tools into one platform and quickly respond to incidents. Further, we're a Microsoft shop, so ContraForce allows us to make existing investments more optimal without investing in other products. ### 3. Demystifying Cybersecurity for SMEs **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick E. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2022 **What do you like best about ContraForce?** Having been in Cybersecurity for the last 30+ years, we now see organizations simplifying cybersecurity for organizations that are under-funded and resource-constrained. ContraForce is ideally suited to work in a predominantly Microsoft environment and can be operationalized quickly automating the process of protecting one's environment from cyber threats. Using a point and click mechanism, ContraForce quickly understands what other data sources exist and immediately starts learning about the environment in which it has been deployed. We have worked with Contraforce for the last 2 years frequently assessing their solution as a MSSP tool. Our assessment confirms its ease of use, requiring minimum resources, automating the process of advising events, the criticality associated with the event and any remediation required. **What do you dislike about ContraForce?** There is not much to dislike. ContraForce went GA in April. As more and more people deploy the solution, ContraForce will add to the functionality making it more feature-rich and valuable to organizations. **What problems is ContraForce solving and how is that benefiting you?** No organization is exempt from being targeted by cyber criminals, whether it be to steal credentials, exfiltrate private or personal information, steal IP, commit fraud or carry out a ransomware attack. Contraforce connects to a wide range of existing security controls from the likes of Microsoft Defender, Symantec, Crowdstrike, etc, and monitors for any attacks. If a attack is detected, ContraForce will automate the notification process and move to contain the breach with minimal or no human involvement. If human intervention is required, ContraForce will immediately send out notifications and mitigation recommendations. No longer does an organization need to overspend on 24 x 365 cybersecurity monitoring solutions coupled with teams of analysts and technical experts to deal with cyber attacks. ### 4. A Must Have - M365 Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Paul H. | Founder and CEO, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about ContraForce?** It is a highly cost-effective way to ensure our SaaS environment is monitored. M365 is a critical business function for any company, and ensuring it is adequately monitored is vital. **What do you dislike about ContraForce?** I haven't found anything I dislike about Contraforce. **What problems is ContraForce solving and how is that benefiting you?** Having an existing AI-based antivirus and Endpoint Detection and Response (EDR) solution that monitors company resoures, we realized there was a gap related to the M365 ecosystem as this can be accessed outside of a company resource. Contraforce has allowed us to close that gap within minutes. ### 5. Effective Organization and Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about ContraForce?** ContraForce is an early-phase XDR tool, but it is evolving quickly. Most importantly, the expertise ContraForce personnel bring with the tool and backend has been excellent. **What do you dislike about ContraForce?** The tool is under active development. Things break occasionally, but it is largely stable, and ContraForce is quick with fixes. **What problems is ContraForce solving and how is that benefiting you?** ContraForce provides a single tool to monitor our security systems as well as monitoring security service for the tool. In addition to monitoring and reporting, ContraForce personnel have provided excellent support in integrating multiple security feeds. - [View ContraForce pricing details and edition comparison](https://www.g2.com/products/contraforce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+12%3A59%3A05+-0500&secure%5Bsession_id%5D=104a4a03-80f9-4ebc-a7e0-2f285a9c2dcd&secure%5Btoken%5D=adebcae4d3e881ce18c39a9f36ec386fe7e4a8081c2b4782fb02cef5625c6df5&format=llm_user) ## ContraForce Features **Automation** - Workload Processing - Scalability - Intelligent Automation **Response** - Resolution Automation - Resolution Guidance - System Isolation - Threat Intelligence - Incident Investigation **Administration** - Administration Console - Workflow Management - IT Issue Identification - Proactive Workflow - Error Alerts - Service Management **Records** - Incident Logs - Incident Reports **Functionality** - Job Scheduling - API / Integrations - Integrations **Management** - Incident Alerts - Incident Case Management - Workflow Management **Agentic AI - Workload Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization ## Top ContraForce Alternatives - [Tines](https://www.g2.com/products/tines/reviews) - 4.7/5.0 (392 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.7/5.0 (374 reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - 4.5/5.0 (907 reviews)