Condo Control Reviews & Product Details

I use Condo Control as a Board Director and an owner, and I find it great for announcements, service requests, and general discussions. It's essential for community communications, especially while undergoing a 3-year major renovation. The customer service is amazing. When I have a question, I can call and actually get a person to answer and assist almost immediately. A real person answers, accesses the information, and helps personally, either by troubleshooting or walking me through the issue and solving it, which is rare these days. It's also beneficial for board members because there are private areas that general users cannot access. Overall, it's great for resource management and referencing. Review collected by and hosted on G2.com.

Sometimes the keyword searches can be a little archaic. Maybe a general keyword search, not just searching in the specific area, eg service request or discussion forum. Review collected by and hosted on G2.com.

i have used the building link also but my experience with condo control is really amazing, everything seems to be so easy; got numerous features makes the life really easier, event tracking, customer support, Ai support and implementation is so great. Review collected by and hosted on G2.com.

There are no downsides as such from my side, but I really think they should allow to upload multiple photos or videos at the same time white creating a incident report, it is so much trouble to add the images later on, and one more thing if recording the past scenario in the report it should give dedicated option to include the past event related to that situation. Review collected by and hosted on G2.com.

I find the most helpful aspect of Condo Control is the support it provides for managing records and handling the daily activities of both management and staff in a condominium setting. As I use the application and website every day, I continue to discover new features, making it a continuous learning experience. The amenity booking system, along with the flexibility to revise bookings or process authorized refunds for late cancellations, simplifies things for residents and is also connected to our accounting department, which makes tracking any activity straightforward. Mistakes with records can happen, but being able to recover them from the unit's archive is a real relief. Generating packages to notify residents when their store purchases are ready for pickup has also saved time for both management and the Concierge. I could go on, but overall, every feature I have used so far has made my workday easier. Review collected by and hosted on G2.com.

Not able to create a new report wihtut usisng a pre-defined one as a base. Sometimes fileds I want to combine doesnt appear in the same report, making me merge the data outside the app. Review collected by and hosted on G2.com.

I love that Condo Control centralizes everything within one interface, allowing me to access every aspect of facilities under the same software. I really like tracking deficiencies and requests from residents, and the home screen is great for showing how many open service requests there are, how many are pending, and who has them assigned. This helps me follow up and ensure the quality of service around the facilities is up to standard. The initial setup is pretty simple as long as you know what needs to be configured, and the configuration screens are self-explanatory. It's a very good integration tool that I would definitely recommend. Review collected by and hosted on G2.com.

I think the search option under the units is very poorly designed. As it is an open search, I cannot search for a specific stall number. If I type a number like 299, it gets searched against everything—telephone numbers, license plates, unit numbers, etc., which is not helpful when I'm trying to find specific information. Review collected by and hosted on G2.com.

Condo Control is very user-friendly and makes it incredibly easy to look up residents. The features offered are impressive, and I found the integration from previous provider to Condo Control to be straightforward, even with our tight deadline for introducing the platform to residents. I particularly appreciate the service request, AGM, and budget rollout functions—they are my favorites.

Residents have mentioned that Condo Control is a significant improvement over our previous provider, and the app’s appearance is also a big plus. I use Condo Control every day and find it to be excellent! Review collected by and hosted on G2.com.

Updating amenity bookings can be a bit complicated. The process requires approving the booking first, then making any necessary revisions. However, sometimes people change their minds about certain details of the booking (dates and/or time of the booking) before confirming, so I end up having to approve, adjust, and then either remove the confirmation or just delete the booking and start over.

For announcements, I would really appreciate a button that allows you to exclude non-resident owners after you've selected specific units.

Regarding security and concierge, it would be great to have a package signing feature for residents after they pick up their packages. That's something we truly miss. Review collected by and hosted on G2.com.

I find Condo Control incredibly valuable for managing a condo with ease. I love the streamlined process for resident registration and the ability to update it effortlessly, which significantly simplifies management tasks. The feature that allows me to send notices with ease greatly enhances communication efficiency. I appreciate the capability to draft notices on templates, enabling me to send them out to residents quickly and efficiently. The ability to pre-schedule notices ensures that all communications are timely and well-organized, which is a huge relief in the busy schedule of managing a condo. Additionally, the initial setup of Condo Control was very easy, which eased the transition for my team. Review collected by and hosted on G2.com.

I find it challenging that searching for parking spaces and car information can't be done easily through the quick search feature. Review collected by and hosted on G2.com.

I like how Condo Control helps me connect with residents efficiently by ensuring everyone is updated. It's great for sending announcements instantly, which is super important for my work. One of the things I really appreciate is the privacy it offers. I also enjoy staying updated with its features. The initial setup was very easy, which was a big plus for me. Review collected by and hosted on G2.com.

The announcement templates could have more variety. I'd love to see more options added. Review collected by and hosted on G2.com.

Its simple and easy to use, really like the design and the support team is very responsive. It's less work for me as a community manager since the residents can do a lot of things on their own. Review collected by and hosted on G2.com.

They should have the name of our rep in the platform, I keep having to call into the support line when I need help Review collected by and hosted on G2.com.

I find Condo Control really efficient in tracking requests and improving communication. It helps me track amenity bookings, which makes my property management role easier to stay focused on operational matters. I like that it's easy to add and remove residents and that it's fast, unlike BuildingLink. These features save time and improve accuracy. Review collected by and hosted on G2.com.

I think having a camera feature would be nice. Review collected by and hosted on G2.com.

I appreciate how user-friendly and smooth Condo Control is, making it easy to navigate and manage tasks effectively. The unit file feature and the capability to set a later activation date are particular highlights, as they help in managing lease agreements and move-outs seamlessly. The platform's ease of setup stood out, as transitioning to using it was very easy and straightforward. Overall, the combination of these features and functionality makes Condo Control a reliable tool for efficiently managing a residential building. Review collected by and hosted on G2.com.

I find the process of selecting users for announcements cumbersome because it requires selecting each user one by one using a dropdown menu. It would be much more efficient if there was an option to accept delimiters for easier multiple selections. Review collected by and hosted on G2.com.