# Compass Broadcast Suite Reviews
**Vendor:** IVR Technology Group  
**Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Compass Broadcast Suite
A self-service, multi-modal broadcast platform that can deliver automated voice, text and email messages. Multiple Broadcast Options: • Scheduling: Set reminder distribution time • Intelligent Redialing: Automatic call backs for unanswered calls • HIPAA Compliant: Patients/customers’ information remains 100% secure • Comprehensive Reporting: See who was contacted &amp; if they responded • Call Recording: Customizable recording options • Complete Control to Schedule and Manage Broadcasts • High Capacity and Enterprise Grade Reliability • Send Multiple Calls Simultaneously • Powerful Call List Management • FTC Telemarketing Sales Rule Compliant • Advanced IVR Functionality • Deliver Effective Messaging • Exhaustive Call Reports • Automated Interactive Opt-Out Mechanism • Personalized Messages




## Compass Broadcast Suite Reviews
  ### 1. IVR technology

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2018

**What do you like best about Compass Broadcast Suite?**

Very easy and straight forward to use. Very easy to teach others how to use.

**What do you dislike about Compass Broadcast Suite?**

I am happy with the way the technology works there is not anything that I currently dislike about the software technology'

**Recommendations to others considering Compass Broadcast Suite:**

n/a

**What problems is Compass Broadcast Suite solving and how is that benefiting you?**

Connecting our customers to the  proper department and solving customer service issues.


## Compass Broadcast Suite Discussions
  - [What is Compass Broadcast Suite used for?](https://www.g2.com/discussions/what-is-compass-broadcast-suite-used-for)

- [View Compass Broadcast Suite pricing details and edition comparison](https://www.g2.com/products/compass-broadcast-suite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+10%3A55%3A48+-0500&secure%5Bsession_id%5D=9f3b6356-aa8d-485e-8f8c-83d6513b9ef7&secure%5Btoken%5D=3785856d909767f7883557ccb1a2e1775b72148bd6686d746e20a6ac458f2d7e&format=llm_user)

## Compass Broadcast Suite Features
**Messaging Channels**
- SMS Messaging
- Email
- Voice Messaging
- Two way messaging

**Administration**
- Scheduling
- Triggered Notifications
- Segmentation
- Integrations

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