---
title: Axero Reviews
meta_title: 'Axero Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 100 reviews by the users' company size, role or industry
  to find out how Axero works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 100
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Team Collaboration
  url: https://www.g2.com/categories/team-collaboration
---


# Axero Reviews
**Vendor:** Axero Solutions, LLC  
**Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 100
## About Axero
Axero is a modern intranet and digital workplace platform that brings your people, content, and communication into one searchable, branded hub. Built for mid-size and enterprise companies, Axero is where HR leaders, internal communications teams, and IT administrators bring everything together — so employees can find information, collaborate on projects, and stay connected to what&#39;s happening across the company, no matter where they work. Key features and capabilities include: - Intranet &amp; communication hub — Company news, announcements, and updates in one place, where every employee can actually see them - Knowledge management — Organized document libraries and wikis so nothing gets buried and information stays current - Team collaboration — Workspaces, task management, and project tools that keep teams moving without the back-and-forth - Tool consolidation — A native form builder, newsletter manager, and LMS mean fewer tools to juggle. And with Axero App Manager, teams can build and deploy custom tools right inside the platform - People directory &amp; profiles — Find the right person fast with employee search and org charts that actually reflect how the company is structured - Integrations — Connects with SharePoint, Microsoft 365, Google Workspace, Slack, and more so teams aren&#39;t starting from scratch Axero works for everyone — from employees who want drag-and-drop tools, to developers who want REST APIs, CSS overrides, webhooks, and full control through Axero App Manager. The result is an intranet that looks like your brand and works the way your people do. Available in the cloud or on-premise, with role-based permissions and SSO support. And when you work with Axero, you get more than software — you get a dedicated client success team that&#39;s with you through implementation, adoption, and everything after.



## Axero Pros & Cons
**What users like:**

- Users find Axero to be **intuitive and easy to use** , promoting quick adoption among internal teams. (27 reviews)
- Users praise Axero&#39;s **timely and top-notch customer support** , consistently meeting needs and enhancing user experience. (16 reviews)
- Users praise the **customization flexibility** of Axero, allowing tailored intranet solutions to meet specific organization needs. (10 reviews)
- Users enjoy the **easy setup** of Axero, facilitating quick configuration and seamless integration with external services. (10 reviews)
- Users value Axero for its **flexibility and comprehensive features** , making knowledge sharing seamless in larger organizations. (10 reviews)
- Users value the **flexible platform and excellent team collaboration** provided by Axero, enhancing internal communication. (9 reviews)
- Users praise the **endless customization options** of Axero, allowing tailored solutions to meet specific organizational needs. (8 reviews)
- Easy Integrations (8 reviews)
- Users value the **exceptional support** from Axero, which enhances team communication and improves overall workflow significantly. (8 reviews)
- Communication (7 reviews)

**What users dislike:**

- Users find the **learning curve steep** with Axero, making it challenging to effectively utilize its features initially. (6 reviews)
- Users note **missing functionalities** in Axero, including promised features and tracking capabilities, affecting overall satisfaction. (6 reviews)
- Users find Axero **not intuitive** , struggling with complex settings and limited functionality for customization and scheduling changes. (5 reviews)
- Users find the **overwhelming options** in Axero can complicate the initial setup and content management process. (4 reviews)
- Users find **inefficient searching** in Axero, struggling to locate options and content effectively. (4 reviews)
- Poor Customer Support (4 reviews)
- Content Management (3 reviews)
- Customization Difficulty (3 reviews)
- Integration Issues (3 reviews)
- Users find Axero&#39;s **limited functionality** restricts effective organizational visualization and lacks necessary features for a complete experience. (3 reviews)

## Axero Reviews
  ### 1. Great Intranet Solution with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jade M. | Learning and Development Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Axero?**

I like creating spaces for each department and seeing their updates. It's great for company-wide communication announcements, providing a single place to house all updates and communications. If you want your department space to look like a website, then Axero is for you. People can collaborate, comment on videos, and post or articles you share. When you create a space, you have a place for your department to house all updates, org charts, or anything related to your department which others in the organization can access, view, and collaborate on. Also, Axero support is amazing, and I remember we had a weekly meeting with Dom from Axero.

**What do you dislike about Axero?**

It can be a bit challenging because sometimes you need to learn some coding and if you really want your space to look great you have to really learn the ins and outs like uploading raw HTML, copying and pasting stuff from Canva, and embed codes to Axero. It was not easy but Axero support is amazing. I remember we had a weekly meeting with Dom from Axero.

**What problems is Axero solving and how is that benefiting you?**

Axero serves as our company intranet, centralizing training materials, communications, and updates. It creates departmental spaces that look like websites, enabling collaboration and easy access to information.

**Official Response from Amy Breshears:**

> It's great to hear that Axero is helping to solve the problem of department collaboration for your company. We designed our platform with the intention of creating dedicated spaces for effective team communication, and we're pleased to hear that it's benefiting your organization.

  ### 2. Great Service, Could be easier to use on Backend

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gabrielle d. | Communications Manager, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Axero?**

I like how easy it is to find the necessary documents that we are looking for. It is a great resource for content management.

**What do you dislike about Axero?**

I wish it were a little easier for non-software developers to use the site on the backend. It is a less user-friendly for non-marketers.

**What problems is Axero solving and how is that benefiting you?**

We are using Axero for our internal intranet! It makes things a lot easier to link for information and give employees information quickly.

**Official Response from Amy Breshears:**

> Thank you for your positive feedback! We're glad to hear that our service has been efficient and easy to use for your team. We're committed to providing a great user experience and will continue to enhance our platform.

  ### 3. Constant Improvements, Great Uptime, and Attentive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Axero?**

Axero has been constantly improving their already well-developed platform. The uptime and responsiveness of the webpages is great, and users love the look and feel of it. The administration is simple and easy to understand, more importantly it has well documented administrative processes. The support has been very attentive for the few times I've had to reach out with questions. I think one of the best examples is Axero recently updating and releasing ACME for our internal website. They took it upon themselves to provide real benefit to their users, without charging any extra or causing any issues on roll out.

**What do you dislike about Axero?**

I've been quite pleased with Axero so far, I haven't run into any road blocks.

**What problems is Axero solving and how is that benefiting you?**

Typically an intranet site would be hosted locally using on premises hardware. By hosting our intranet site through Axero, it allows us administrators to spend more time creating value for the business as opposed to troubleshooting another locally hosted service. This increases our uptime, as Axero has redundancy already in place.

**Official Response from Amy Breshears:**

> We appreciate your feedback and are delighted to hear that you have had a positive experience with Axero. Our team is dedicated to delivering a reliable platform and responsive support. Thank you for choosing Axero for your intranet needs.

  ### 4. Great for Internal Documentation, Needs Better Search

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jhoana D. | Digital Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Axero?**

I like that I can easily communicate important long updates that include documentation, which people can easily consult in the future, without having to resort to email or Slack. Axero helps me have a centralized internal communication channel with many teams within my company.

**What do you dislike about Axero?**

The search functionality is very limited. If we want to build something more complex, like indicating the target persona or using other customized filters or variables, we would need to get a developer involved, which defeats the whole purpose of having a user-friendly platform.

**What problems is Axero solving and how is that benefiting you?**

Axero helps me maintain a centralized internal communication channel with many teams, allowing me to post internal documentation and communicate important updates effectively, eliminating the need for email or Slack.

**Official Response from Amy Breshears:**

> Thank you for sharing your feedback with us! We're glad to hear that Axero is helping you maintain centralized internal communication and documentation. We appreciate your input on the search functionality for your intranet and will take it into consideration for future improvements.

  ### 5. Axero - amazing intranet!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kim C. | Business Systems Analysts II, Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about Axero?**

Axero provides an interface and administration capabilities that are so easy to use, and the customization options are truly endless. The ease of use in user administration and configuration of pages is amazing compared to other similar solutions I have used.

**What do you dislike about Axero?**

I would say I would love more audit reporting capabilities. Being able to pull a report of all users and what spaces each user had access to would be a huge help!

**What problems is Axero solving and how is that benefiting you?**

The way Axero provides a solution to post important updates in a central location is amazing, and the administration of user permissions and rights is really easy to use as well.

**Official Response from Amy Breshears:**

> Thank you for sharing your positive experience with Axero! We're glad to hear that the solution has been beneficial for centralizing important updates and managing user permissions. We'll take note of your suggestion for more audit reporting capabilities.

  ### 6. Bartlett Axero User - HR

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kellie M. | Director, Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about Axero?**

I appreciate that we can house all important information in one place for employees to access when needed. I also like that we can customize things to our preferences. Not having to update documents in multiple places is great.

**What do you dislike about Axero?**

I can't think of any, but I am also not the one uploading content and didn't participate in the implementation, sp there could be some things in those areas that could be included - I just don't know. I imagine for those who do have to upload new content or make updates to items currently on the site, may have a little bit of complaint, only in that it is something they have to keep track of and maintain.

**What problems is Axero solving and how is that benefiting you?**

It's helping to have everything in one place that is accurate for all employees. It is also helping with communications across the various office locations. It keeps people in the know.

**Official Response from Amy Breshears:**

> Thank you for sharing your positive experience with Axero. We're happy to hear that it's helping to streamline communication and keep everyone informed across different office locations.

  ### 7. Exceptional Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt S. | Internal Communications, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Axero?**

The Customer Support team. They continuously assist us with all our needs in a timely matter. They are consistently rolling out new features and updates that keep up with the needs of our employee base. The Page Builder feature is very intuitive and easy to use. Our platform also integrates seamlessly with our Active Directory to keep our user population up to date.

**What do you dislike about Axero?**

Some automated features could improve the experience.

**What problems is Axero solving and how is that benefiting you?**

Meeting our employees where they are. Our intranet site provides a centralized hub that keeps our entire employee base informed and engaged, especially when email alone isn’t enough to capture attention. With Axero, we can share critical company news, upcoming events, and resources in a space that employees can easily access at any time. It allows us to communicate more effectively across departments and locations, reducing information silos and ensuring everyone is aligned. The platform also supports a more interactive experience with features like searchable content, quick links, and multimedia posts, which makes it easier for employees to find what they need and stay connected to what’s happening across the organization. Ultimately, Axero is helping us improve awareness, streamline communication, and create a more connected company culture.

**Official Response from Amy Breshears:**

> Thank you for highlighting our Customer Support team's continuous assistance. We understand the importance of meeting employees where they are, and we're glad that Axero is helping to keep your employee base informed.

  ### 8. Enjoying Axero since 6 years now!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about Axero?**

The platform's intuitive design and ease of use, coupled with excellent support, have been well-received by our staff.

**What do you dislike about Axero?**

Missing certain functionalities present in more recent platforms.

**What problems is Axero solving and how is that benefiting you?**

Axero is our central hub for all staff information and documents.

**Official Response from Amy Breshears:**

> We're thrilled to hear that you've been enjoying Axero for the past 4 years! We appreciate your positive feedback on the platform's intuitive design and ease of use, as well as our excellent support. We understand your feedback about missing functionalities and are constantly working to improve and add new features to meet our users' needs.

  ### 9. User and admin friendly intranet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lisa W. | Chief of Staff, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Axero?**

We transitioned from a clunky, hard-to-manage and maintain SharePoint intranet to Axero. The implementation was faster and smoother than planned, allowing us to launch it a month early and accelerating initial adoption! It has also been quick and easy to spin up new spaces and wikis as needed to support internal initiatives and communications. 

Our primary uses are as a content repository, digital bulletin board, and recognition tool. We also use Teams, so we do not utilize many of Axero's collaboration capabilities beyond rating content and the recognition tool.

Customer Support is timely in their responses and open to recommendations for future features.

**What do you dislike about Axero?**

While Customer Support always responds, they are not always able to meet our needs and point us to requesting future functionality. They could do a better job of keeping us informed of updates on a more regular basis and of updating their online support materials.

With the rapid acceleration of GenAI, we are now challenged with how best to balance the tagging and search functionality of our Axero content repository with our Microsoft CoPilot Studio AI Agent which is not able to mine the file folders.

**What problems is Axero solving and how is that benefiting you?**

A common, easily-accessible source of official organizational information for a geographically dispersed employee base.

**Official Response from Amy Breshears:**

> We're thrilled to hear that Axero has helped streamline your intranet and accelerate adoption. It's great to know that our implementation process was faster and smoother than planned, allowing you to launch early.

  ### 10. Axero has helped to transform how we communicate, collaborate, and engage across our departments

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about Axero?**

Departmental spaces—especially for Investment Advisors, HR, Marketing, and Leadership—have become essential hubs. These areas host our most viewed content, including quarterly financial perspectives and executive updates, helping teams stay aligned and informed.

From startup homepage settings to email link integration, Axero has proven relatively easy to configure and maintain.

**What do you dislike about Axero?**

Axero’s folder/file permissions appear to be self-contained and not inherited from Active Directory (AD), which could complicate centralized access control and user management. Based on our network and permissions setup, we're not yet able to formulate how this integration would look long-term.

With regards to reliability and site availability, we did experience an intranet outage on January 10, 2025 that was traced to Axero's hosting environment (running on Azure's East US 2 Region). While this was resolved promptly, it highlights a dependency on third-party infrastructure and a need for contingency planning.

**What problems is Axero solving and how is that benefiting you?**

With regards to onboarding, we've had issues in the past of getting new employees up to speed with training. Based on our adoption of Axero, we've noticed an increased engagement from new employees using the intranet site to quickly acclimate to our business environment.

Our previous intranet solution didn't provide many tools to drive user engagement with the site, and Axero has proven to turn this around. Since implementing Axero, we've noticed an increased engagement from both long-standing and new employees. Having Axero's analytic tools have given us insights into content views, space visits, and user activity that we didn't have access to with our previous intranet solution.

Prior to implementing Axero, we didn't have a centralized hub for communication, knowledge, and training. After adopting Axero, this consolidation has streamlined how departments share updates, access resources, and stay aligned. Departmental spaces like Investment Advisors, HR, Marketing, and Leadership Updates have become high-traffic areas, indicating strong adoption and relevance.

**Official Response from Amy Breshears:**

> We're thrilled to hear that Axero has had such a positive impact on your organization's communication and collaboration. The departmental spaces and ease of configuration are certainly key features that many of our customers appreciate.

  ### 11. User-Friendly and Efficient, But Pricey for Small Organizations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karan . | Web Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Axero?**

I appreciate how easy it is to use, both from the user's perspective on the frontend and from the organization's side when managing things through the dashboard or backend. The Customer support is great, we never had any issue with the customer support team, they always over-deliver.

**What do you dislike about Axero?**

For me, the main drawback of Axero is its price, which I find somewhat high for smaller organizations.

**What problems is Axero solving and how is that benefiting you?**

Major one is the Internal communication in the organization. The other one's are improving employee's productivity by providing them all the daily software embeds that they use daily at one place.

**Official Response from Amy Breshears:**

> We're glad to hear that you find Axero user-friendly and efficient, and that our customer support has been great for you. We understand that pricing can be a concern for smaller organizations, and we appreciate your feedback on this. We are constantly working to provide the best value for all our customers.

  ### 12. Valuable Intranet Solution with Room for Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrie  W.

**Reviewed Date:** August 11, 2025

**What do you like best about Axero?**

I appreciate Axero's ability to get everyone in the company on the same page with the intranet. This has significantly improved our communication and workflow. The search functionality is incredibly useful, allowing us to efficiently find relevant information across the entire intranet.

**What do you dislike about Axero?**

I find the ongoing issues with Axero frustrating, as they never seem to be fully resolved. While some problems have been addressed over time, others remain unresolved, impacting our daily operations. I wish the company would address these issues more promptly. When we report problems, we want them solved quickly because this is crucial for our workflow and efficiency.

**What problems is Axero solving and how is that benefiting you?**

Axero solves our intranet issues, ensuring everyone is on the same page and enhancing effective communication within the company.

**Official Response from Amy Breshears:**

> We're glad to hear that Axero has improved your company's communication and workflow with its intranet solution. We appreciate your feedback about the search functionality and ongoing issues, and we will work to address these concerns promptly.

  ### 13. 3-Time Axero Implementer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alaina P. | EVP, Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Axero?**

The Axero platform is very customizable and visually engaging, making it easy for internal teams to adopt. Their customer service is also top notch and very quick to respond to issues or needs.

**What do you dislike about Axero?**

The backend is quite robust, making self service a bit difficult at times if you can't remember exactly how to update a feature.

**What problems is Axero solving and how is that benefiting you?**

As with any business or organization, we have a lot of documentation - process, policies, or otherwise - that is too difficult for employees to use when their only option is to search for it on the organization's [unorganized] document repository platform. Axero makes all the information people need findable at a fraction of the time. It also helps tremendously with internal communications, ensuring nobody misses out

**Official Response from Amy Breshears:**

> It's great to hear that Axero is helping your organization with documentation and internal communications. We're committed to providing solutions that make information easily accessible and improve internal collaboration. Thank you for sharing your experience.

  ### 14. Strong implementation and great functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Axero?**

The implementation process with Axero is well-designed and customized to our organizational needs. The flexibility and customization provided allowed us to see value immediately. While the depth of features allowed us to turn on additional functionality as we rolled this out and build momentum. This integrated well with 3rd party apps and our identity provider.

**What do you dislike about Axero?**

There are a lot of options. It can be overwhelming to start. Like any CMS, it's critical to get content ownership clearly identified.

**What problems is Axero solving and how is that benefiting you?**

Axero is allowing us to remove rouge sites (Google Sites) from our sites and leverage a single, managed platform for communication and community building. The connection with our productivity suite and online storage enables us to make information readily accessible and securely managed.

**Official Response from Amy Breshears:**

> It's great to hear that Axero is helping you remove rogue sites and create a single, managed platform for communication and community building. The integration with productivity suite and online storage is designed to make information readily accessible and securely managed.

  ### 15. Easy Onboarding and Great Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about Axero?**

The look and feel has been great and easy to use, but the application runs just like any other. What stands out is the level of attentiveness from the customer support side. Onboarding was great, and our representatives were very involved in the the implementation of the application. The attention to detail and offering the different features that are available. To helping us integrate MS365 and Box among others into our portal. We are more happy with the way we have been treated, and that goes a long way.

**What do you dislike about Axero?**

Sometimes the fact that you have to go a few layers deep to find the options you want to change.

**What problems is Axero solving and how is that benefiting you?**

It's centralizing our communication for inter-office events and announcements.

**Official Response from Amy Breshears:**

> Thank you for your positive feedback! We're glad to hear that you found the onboarding process great and that our customer support team was attentive and involved in the implementation of the application. We appreciate your business and are committed to providing excellent service.

  ### 16. Easy to learn platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie E. | Marketing Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Axero?**

Axero has been a great partner for our Intranet. Their platform was easy to learn to rebuild our intranet. As a user, it is easy to navigate and find specific content. When questions arrive, we get quick answers with great customer support. I can't speak highly enough about the support we receive.

**What do you dislike about Axero?**

I wish their search feature searched all content, including widget headers and navigation titles.

**What problems is Axero solving and how is that benefiting you?**

Axero is one stop shop for our employees to find up to date company information and processes. It acts as the central go-to platform for up to date information, no matter what department you work in.

**Official Response from Amy Breshears:**

> We're thrilled to hear that you find Axero easy to learn and navigate, and that our customer support has been helpful to you. We appreciate your feedback about the search feature and will take it into consideration for future improvements.

  ### 17. Excellent Intranet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon M. | Systems Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Axero?**

SSO capable allowing our users to create internal spaces, adding users within the organization as needed. Great customer support. Response time is incredibly fast. 

Easy to use interface with drag and drop capabilities right out of the box.

**What do you dislike about Axero?**

I don't really have any complaints. The software has fulfilled our needs.

**What problems is Axero solving and how is that benefiting you?**

Allows us to share documentation and information throughout the Organization easily.

**Official Response from Amy Breshears:**

> We're thrilled to hear that you are enjoying the SSO capability and the ease of use of our interface. Our team is dedicated to providing fast and helpful customer support.

  ### 18. Easy To Use for All Levels

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Axero?**

It's user friendly and easy to use for all levels. We have staff with zero experience in coding or website design who can updated their department space and pages with ease.

**What do you dislike about Axero?**

There isn't a way to draft a page or make changes that are then scheduled to appear later on. Once you make changes on the backside, you have to publish or you lose your work.

**What problems is Axero solving and how is that benefiting you?**

We had a very outdated intranet before moving over to Axero, which meant a huge clean-up process. With Axero's intranet each department has their own space and owns the content within that space, which is helping us keep the intranet clean and up to date.

**Official Response from Amy Breshears:**

> We're glad to hear that you find Axero user-friendly and easy to use for staff with zero experience in coding or website design. We appreciate your feedback about the need for a way to draft pages or schedule changes, and we will definitely consider this for future updates.

  ### 19. Great Intranet with Excellent Client Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Agus M. | Application Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Axero?**

Continuous feature enrichment and platform improvement, skilled and reliable client support, ease of platform use, supporting multi-platform: iOS, Android, web, supporting multiple deployment option: cloud, on-premise

**What do you dislike about Axero?**

some outdated feature documentations, lack design templates, slower update on the cloud deployment compared to on-premise

**What problems is Axero solving and how is that benefiting you?**

Axero intranet solves organizational needs of intranet platform, employee communication, information distribution/broadcasting, information management, scheduling events, and online community management. It benefits me/my organization because we use all those features.

**Official Response from Amy Breshears:**

> We're glad to hear that you find Axero easy to use and that our customer support has been excellent. We appreciate your feedback about the templates and design, and we will continue to work on enhancing those aspects. 

  ### 20. Easy to customize and use as an end user

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Axero?**

As an admin, being able to control and arrange which sections the end users can readily see and access is very helpful.
Using Axero everyday as an end user truly helps keep me up to date with what is happening on our campus with the News section and the Events Calendar is a life saver when it comes to scheduling and tracking my events and all available events on campus.
Integration with with external services has been very straightforward and easy to set up.  We have only had a few small issues.
Their customer support has always been quick to respond and very helpful and informative.

**What do you dislike about Axero?**

There is almost too much available that it was a little overwhelming upon initial set up and implementation.  After launching and using for a short while though it was easy to customize and ensure the end users were not being overloaded with too much information and only presenting them with pertinent resources.

**What problems is Axero solving and how is that benefiting you?**

It provides us with one central location for our users to access the majority of the resources available to them which otherwise would be scatter about and not as easily accessible to our community.

**Official Response from Amy Breshears:**

> We appreciate your positive comments about our customer support team. We strive to provide quick and helpful assistance to ensure that you have a smooth experience with Axero.

  ### 21. Contemporary Intranet Solution with Topnotch Technical Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesus R. | Internal Communications Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about Axero?**

The Axero team's expertise and support have been the highlight of working with them. Our implementation timeframe was shortened due to external factors, and they made it easy to use. There are so many features that we are excited to implement as we continue to integrate the platform into our everyday work lives.

**What do you dislike about Axero?**

We have had a great experience with Axero. This is not the fault of anyone, but it would be nice to have a unified system where support cases and implementation checklists could be housed. For example, we use a certain project management software, and it would be great to have implementation items supported in that platform.

**What problems is Axero solving and how is that benefiting you?**

Axero is providing us with an intranet service that will make way for enhanced internal communications--our digital destination for communication and collaboration between employees.

**Official Response from Amy Breshears:**

> We're thrilled to hear that our expertise and support have been the highlight of your experience with Axero. We're committed to making the implementation process as smooth as possible, and we're glad to hear that you're excited about the features we offer.

  ### 22. Overall a great platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Axero?**

Axero provides a granular admin space which enabled us to tailor our intranet to look exactly how we want it and house exactly what we want. The thorough RBAC using roles, permissions, and personas are complex but make everything run smoothly once you set it up.

**What do you dislike about Axero?**

There have been a couple of times where we had updates to our site that triggered an update to our settings that we did not want. One time disabled our emails from sending and another time granted access to users who shouldn't have had it. One other thing we'd like to see in Axero is the ability to track the completion of videos by our users. More of an LMS thing, but it would meet our needs.

**What problems is Axero solving and how is that benefiting you?**

With Axero we have one source of truth for our internal customers. From this same place, we can send company-wide emails and texts.

**Official Response from Amy Breshears:**

> Thank you for sharing your feedback on the ability to track video completion. We'll consider this for future enhancements to better meet your needs.

  ### 23. Great intranet system that does what we need.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony S. | Assistant Cashier, Product Development/Business Sales &amp; Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Axero?**

I like that I can receive notifications if someone mentions me and I also like the layout is easy to use and intuitive.

**What do you dislike about Axero?**

Sometimes I have to enter my login info twice.

**What problems is Axero solving and how is that benefiting you?**

Helps me find the information I need quickly and easily.

**Official Response from Amy Breshears:**

> We're happy to hear that Axero is helping you find information quickly and easily. We'll look into the login issue to ensure a seamless experience for you.

  ### 24. Fantastic Content Management - Okay Email Capabilities

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christina P. | E-Learning and Communications Specialist, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Axero?**

I really like Axero. The content management is great, the search functionality is robust, permissions are customizable, and the ability to create spaces is simple and looks great.

**What do you dislike about Axero?**

The only thing I do not like about Axero is the email and digest functionality. Emails are pretty good, but with a few tweaks (like the ability to schedule an broadcast for the future that has already been sent and replicate an broadcast) they would be great. The digest functionality is nice, but the layout is lacking and it would be a game-changer to have rich text in digest emails.

**What problems is Axero solving and how is that benefiting you?**

Knowledge management has never been better. Users can easily access they content they need.

**Official Response from Amy Breshears:**

> We're thrilled to hear that Axero is helping with knowledge management and content accessibility. We value your input on the email and digest capabilities and will strive to enhance these features for a better user experience.

  ### 25. We are having good experience with Axero Solutions

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Axero?**

The best is the built-in org chart which is quite handy and easy to use.

**What do you dislike about Axero?**

I believe it should be more integrated with M365 to serve better

**What problems is Axero solving and how is that benefiting you?**

It serve our purpose but we need to have more integration and have more flexibility to change interface, look and feel.

**Official Response from Amy Breshears:**

> We're glad to hear that you are having a good experience with our org chart feature. We appreciate your feedback about the integration with M365 and the flexibility of the interface, and we will take it into consideration for future improvements.

  ### 26. Used as a local intranet page for our community

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about Axero?**

Ease of use.  System uptime is never an issue

**What do you dislike about Axero?**

I have not had any issues with the product that would cause me to dislike  it

**What problems is Axero solving and how is that benefiting you?**

Keeping all important information in one place that it is easily searchable

**Official Response from Amy Breshears:**

> We're glad to hear that you find Axero easy to use and reliable. Our goal is to provide a seamless experience for our users.


## Axero Discussions
  - [Do you offer consulting or other services?](https://www.g2.com/discussions/we-re-always-here-to-help-you-e57461f1-7087-4e83-aafb-f07477b4e5e5) - 1 comment, 1 upvote
  - [Do you offer academic and non-profit deals?](https://www.g2.com/discussions/we-re-always-here-to-help-you-f320f451-1d8b-4f39-ae3c-13ee56661414) - 1 comment, 1 upvote
  - [Can Communifire do _______?](https://www.g2.com/discussions/we-re-always-here-to-help-you) - 1 comment, 1 upvote

- [View Axero pricing details and edition comparison](https://www.g2.com/products/axero/reviews?filters%5Bsentiment_snippet%5D=1356824&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A51%3A42+-0500&secure%5Bsession_id%5D=38486e0c-53be-421e-b347-23d91a7a376a&secure%5Btoken%5D=66f3ba783699b968537f1f92fdce9f3fbcf68831ef2667b5565b5b177792a5af&format=llm_user)
## Axero Integrations
  - [Box](https://www.g2.com/products/box/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Google](https://www.g2.com/products/google-google/reviews)
  - [Jitsi](https://www.g2.com/products/jitsi/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [ServiceNow Cloud Management](https://www.g2.com/products/servicenow-cloud-management/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Unsplash](https://www.g2.com/products/unsplash/reviews)
  - [Vimeo](https://www.g2.com/products/vimeo/reviews)
  - [Wufoo](https://www.g2.com/products/wufoo/reviews)
  - [X](https://www.g2.com/products/x/reviews)

## Axero Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Knowledge Pages**
- Templates
- In-Content Feedback
- Versioning and Version History
- Decision Trees
- Duplicate Detection
- Content Editor
- WYSIWYG Editor
- Rich Text Editor
- Drag & Drop Editor
- Customizable Templates
- Surveys & Feedback
- Pre-built Templates

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing
- Mass Notifications
- Alerts/Notifications

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning
- Personalization

**Additional Functionality**
- Collaboration Tools
- Activity/News Feed
- Employee Communities
- Activity Dashboard
- Task Management
- Employee Portal
- Reporting & Statistics
- Surveys & Feedback
- Multi-Language
- Engagement Tracking
- Third-Party Integrations
- Active Directory Integration
- Discussions/Forums
- Wiki
- Event Calendar
- Calendar Management
- Workflow Management
- Single Sign On
- File Management
- AI Copilot
- Customizable Branding
- Org Chart Creation
- Employee Database
- Employee Profiles
- Generative AI
- Alerts/Notifications
- Blogs
- Policy Management
- API
- Access Controls/Permissions
- Drag & Drop
- Content Library
- Knowledge Base Management
- Private Network
- Tagging
- Real-Time Notifications
- Customizable Templates
- Chat/Messaging
- Document Storage
- Mobile Access
- Employee Onboarding
- Search/Filter
- Content Management
- Commenting/Notes
- Customizable Forms
- Document Management

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Community Building**
- Member Profiles
- Real-Time Notifications
- Member Discovery
- Member Referrals
- Community Spaces
- Paid Memberships
- Multimedia Sharing
- Courses
- Alerts/Notifications

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Knowledge Dissemination**
- Page Analytics
- Permissions
- Knowledge Sharing
- Notifications
- Advanced Search
- Browser Extension
- Organization
- Other Integrations
- Knowledge Integrations
- Full Text Search
- Web Notifications
- Alerts/Notifications
- Website Integration
- Social Media Integration
- Reporting/Analytics

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat
- Mobile Access
- Real-Time Chat
- Live Chat

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support
- Calendar Management
- Document Management
- Project Management
- Content Management
- Workflow Management
- Email Management
- Contact Management
- File Management
- Meeting Management

**Community Improvement**
- Gamification
- Polls & Questions
- Automation Rules

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation
- Newsletter Management
- Content Management
- Email Management
- Visitor Management
- Communication Management
- Screensaver Management
- Calendar Management
- Document Management
- Knowledge Management
- Task Management
- Campaign Management
- Workflow Management
- File Management

**Agentic AI - Knowledge Base**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Multi-Language

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- API
- Customizable Branding
- SEO Management
- Real-Time Reporting
- Generative AI
- Self Service Portal
- Widgets
- Mobile Interface
- Catalog Management
- Online Forums
- Email Alerts
- Collaboration Tools
- Mobile Alerts
- Dashboard
- Feedback Management
- Document Storage
- User Management
- Live Chat
- Chatbot
- Knowledge Management
- Wiki
- Text Editing
- SSL Security
- Customizable Reports
- Customizable Fields
- Data Import/Export
- Single Sign On
- Content Management
- Workflow Management
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- Activity Dashboard
- Calendar Management
- Communication Management
- Document Management

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Customer Analytics**
- Community Insights
- Community Engagement Analytics
- Downloadable Reports
- ROI Tracking
- Engagement Tracking
- Activity Tracking

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing
- File Sharing

**Additional Functionality**
- API
- @mentions
- Commenting/Notes
- Reminders
- Customizable Branding
- Collaboration Tools
- Surveys & Feedback
- Progress Tracking
- Single Sign On
- Discussions/Forums
- Activity Dashboard
- AI Copilot
- Data Import/Export
- Third-Party Integrations
- Reporting & Statistics
- Audio Calls
- Search/Filter
- Calendar Sync
- Drag & Drop
- Generative AI

**Community Management**
- Community Feeds & Discussions
- Live Streaming
- Chat & Messaging
- Events Management
- Admin Roles & Permissions
- Knowledge Base Management
- Group Management
- Content Management
- Feedback Management
- Membership Management
- Email Management
- Website Management
- Communication Management
- User Management
- Calendar Management

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations
- Social Media Integration

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

**Agentic AI - Online Community Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations
- Multi-Language

**Agentic AI - Employee Communications**
- Cross-system Integration
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Event Calendar
- Live Streaming
- Digital Signage
- Chat/Messaging
- Employee Directory
- Single Sign On
- Audience Targeting
- Customizable Branding
- Employee Communities
- Access Controls/Permissions
- API
- Audio/Video Messaging
- Collaboration Tools
- Surveys & Feedback
- Reporting & Statistics
- Quizzes
- AI Copilot
- Scheduled Messaging
- Read Receipts
- Multi-Channel Communication
- Secure Data Storage
- Space Reservation
- Customizable Templates
- Compliance Tracking
- Employee Engagement
- Real-Time Updates
- Generative AI
- Employee Onboarding
- Activity Dashboard
- Customizable Forms
- Search/Filter
- Employee Database
- Tagging
- Discussions/Forums
- Document Storage
- Drag & Drop
- Role-Based Permissions
- Data Import/Export
- Commenting/Notes
- Employee Photos
- Activity Tracking
- Transcripts/Chat History
- Mobile Alerts
- Engagement Tracking
- Blogs
- @mentions

**Additional Functionality**
- Activity Dashboard
- Generative AI
- Single Sign On
- Email Reminders
- API
- Discussions/Forums
- Ideation
- Personalization
- Reporting & Statistics
- Contact Database
- Moderation
- @mentions
- Member Directory
- Mobile Access
- Filtering
- Data Import/Export
- Commenting/Notes
- Document Storage
- Customizable Branding
- AI Copilot
- Drag & Drop
- SSL Security
- Customizable Templates

## Top Axero Alternatives
  - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (368 reviews)
  - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,620 reviews)
  - [Jostle](https://www.g2.com/products/jostle/reviews) - 4.6/5.0 (251 reviews)

