--- title: Cognito Forms Reviews meta\_title: 'Cognito Forms Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 131 reviews by the users' company size, role or industry to find out how Cognito Forms works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 131 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Cognito Forms Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Cognito Forms, finding it intuitive and accessible for form management. [(4 mentions)](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=1583767&qs=pros-and-cons#reviews) Users enjoy the **ease of creation** in Cognito Forms, appreciating its intuitive drag-and-drop functionality. [(3 mentions)](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=1583502&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Cognito Forms, finding it simple and accessible for creating and managing forms. [(2 mentions)](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=2103323&qs=pros-and-cons#reviews) Users appreciate the **affordability** of Cognito Forms, finding excellent value in its powerful and intuitive features. [(1 mentions)](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=2356882&qs=pros-and-cons#reviews) Users value the **easy form creation and workflow options** in Cognito Forms, streamlining multi-approval processes efficiently. [(1 mentions)](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=2288025&qs=pros-and-cons#reviews) Users experience **formatting issues** when printing forms, leading to poor spacing and formatting challenges. [(1 mentions)](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=1583859&qs=pros-and-cons#reviews) Users face **slow loading** issues with Cognito Forms, which hampers their experience and productivity significantly. [(1 mentions)](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=2442707&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Cognito Forms ##### 1. Ease of Use Users appreciate the **ease of use** of Cognito Forms, finding it intuitive and accessible for form management. [ See 4 mentions ](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=1583767&qs=pros-and-cons#reviews) See Related User Reviews ![Bracy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bracy C.") BC Bracy C. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Implementation and User-Friendly Experience" What do you like about Cognito Forms? Easy to implement and easy to use, with quick changes and it's accessible. ![Tony E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony E.") TE Tony E. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive, Powerful, and Essential for Effortless Form Building" What do you like about Cognito Forms? What I like best about Cognito Forms is how intuitive and powerful it is. I use it daily, and it has completely streamlined the way I create and manag ##### 2. Ease of Creation Users enjoy the **ease of creation** in Cognito Forms, appreciating its intuitive drag-and-drop functionality. [ See 3 mentions ](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=1583502&qs=pros-and-cons#reviews) See Related User Reviews ![Jessica V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica V.") JV Jessica V. Small-Business (50 or fewer emp.) 5.0/5 "Helpful and easy to create forms" What do you like about Cognito Forms? I like that it is easy to create forms and that there is a workflow option if it needs to go to multiple people for approval AG Abdul G. Small-Business (50 or fewer emp.) 4.0/5 "Productive tool, but need leave since we are using Adobe" What do you like about Cognito Forms? Easy to create any forms in Cognito and just "drag and drop". ##### 3. Easy Setup Users appreciate the **easy setup** of Cognito Forms, finding it simple and accessible for creating and managing forms. [ See 2 mentions ](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=2103323&qs=pros-and-cons#reviews) See Related User Reviews ![Bracy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bracy C.") BC Bracy C. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Implementation and User-Friendly Experience" What do you like about Cognito Forms? Easy to implement and easy to use, with quick changes and it's accessible. ![Felix F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felix F.") FF Felix F. Mid-Market (51-1000 emp.) 5.0/5 "Very easy to use and easy to implement" What do you like about Cognito Forms? Setting up forms and creating them is very easy. Different features that I find every time. ##### 4. Affordable Users appreciate the **affordability** of Cognito Forms, finding excellent value in its powerful and intuitive features. [ See 1 mentions ](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=2356882&qs=pros-and-cons#reviews) See Related User Reviews ![Tony E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony E.") TE Tony E. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive, Powerful, and Essential for Effortless Form Building" What do you like about Cognito Forms? What I like best about Cognito Forms is how intuitive and powerful it is. I use it daily, and it has completely streamlined the way I create and manag ##### 5. Automations Users value the **easy form creation and workflow options** in Cognito Forms, streamlining multi-approval processes efficiently. [ See 1 mentions ](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=2288025&qs=pros-and-cons#reviews) See Related User Reviews ![Jessica V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica V.") JV Jessica V. Small-Business (50 or fewer emp.) 5.0/5 "Helpful and easy to create forms" What do you like about Cognito Forms? I like that it is easy to create forms and that there is a workflow option if it needs to go to multiple people for approval ### Top Cons or Disadvantages of Cognito Forms ##### 1. Formatting Issues Users experience **formatting issues** when printing forms, leading to poor spacing and formatting challenges. [ See 1 mentions ](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=1583859&qs=pros-and-cons#reviews) See Related User Reviews ![Felix F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felix F.") FF Felix F. Mid-Market (51-1000 emp.) 5.0/5 "Very easy to use and easy to implement" What do you dislike about Cognito Forms? The spacing of the fields when you print can be bad. I wish you could format the printing. ##### 2. Slow Loading Users face **slow loading** issues with Cognito Forms, which hampers their experience and productivity significantly. [ See 1 mentions ](https://www.g2.com/products/cognito-forms/reviews?filters%5Bsentiment_snippet%5D=2442707&qs=pros-and-cons#reviews) See Related User Reviews ![Joshua B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua B.") JB Joshua B. Mid-Market (51-1000 emp.) 3.5/5 "Fantastic Customizable Embedded Forms, but the Backend Form Builder Is Slow" What do you dislike about Cognito Forms? The backend of the form builder is so slow. ![Jeegen P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeegen P.") JP Jeegen P. Front End Developer Small-Business (50 or fewer emp.) 6/16/2023 "Awesome Form builder for HTML Website as well as Wordpress." 5/5 What do you like best about Cognito Forms? - Great default CSS I just love that. It is so clear and sharp. no need to add extra CSS. I never go for custom CSS till now. - Easy to create two-column or three-column forms. No need to add a custom class. - Customer support is nicely responsive. - Way of use is so easy. Review collected by and hosted on G2.com. What do you dislike about Cognito Forms? - Don't like starting loading animation. - pricier than Google Forms, but the functionality of the software is worth it. Review collected by and hosted on G2.com. What problems is Cognito Forms solving and how is that benefiting you? - Calculated syntax field is difficult to use. - Need range slider input. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Maverick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maverick S.") MS Maverick S. Chief Executive Officer Small-Business (50 or fewer emp.) 4/18/2023 "Perfect Company - Endless Value" 5/5 What do you like best about Cognito Forms? My entire business is built on Cognito forms. From complex forms that allow my team to follow instructions and submit their work, to automated emails to go to clients, to sophisticated lead funnels that drive clicks and conversions, I don't think there is anyone on the planet who has used this product to produce more revenue, faster. And it's all because Cognito Forms has a flawless product, team and business structure. I could not be happier with them, and I look forward to using them now and forever. Review collected by and hosted on G2.com. What do you dislike about Cognito Forms? I dislike the fact my competitors might discover them and start using them. Review collected by and hosted on G2.com. What problems is Cognito Forms solving and how is that benefiting you? My operational management, lead collection, automated company emails, text pre-filling, invoicing, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jeffrey T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey T.") JT Jeffrey T. Mid-Market (51-1000 emp.) 5/2/2023 "Easy-to-Use and Powerful" 5/5 What do you like best about Cognito Forms? Cognito Forms provides a powerful product with a user friend UI. Cognito Forms allows us to build complex forms for use across our business without effort. Uptime is terrific, and their customer service response is top-notch. Review collected by and hosted on G2.com. What do you dislike about Cognito Forms? The FAQ database is a little lacking, and some training modules are non-existent. Otherwise, there's not a large drawback to Cognito Forms. Review collected by and hosted on G2.com. What problems is Cognito Forms solving and how is that benefiting you? Cognito Forms provides a complex form-creation tool that is easy to deploy across our business. The SAAS platform allows us to interface and provide web links to the forms easily. I LOVE how complex (including comprehensive conditional formatting) the Cognito Forms platform is. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SL Scott L. Small-Business (50 or fewer emp.) 6/6/2023 "It’s okay but needs some refinement." 2.5/5 What do you like best about Cognito Forms? Cognito allows me to create pretty much any form that I want. Lots of options and tools to utilize inside the forms to get the information. Review collected by and hosted on G2.com. What do you dislike about Cognito Forms? The logic behind the program is not intuitive. I needed to learn an entirely new program to just build a basic form. Review collected by and hosted on G2.com. What problems is Cognito Forms solving and how is that benefiting you? We are able to track agency and industry specific metrics, create sign ups, and follow individual users pro grass through processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ivaylo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivaylo M.") IM Ivaylo M. CEO Small-Business (50 or fewer emp.) 12/12/2022 "Used to be amazing and easy to use - now you need to spend hours on setup" 1.5/5 What do you like best about Cognito Forms? I used to and still like two things: 1. Extremely easy to build customized forms with different questions and sections showing to the relevant responders based on answers to previous questions and sections 2. It is very easy to connect it to other apps, and it USED TO BE very easy to set up different notification emails and actions based on people"s responses, but now this is gone, you need to start creating some complex workflows instead :( So I would say I no longer like them, but I am stuck using them as we invested a lot of hours building our contact forms back when it was easy to use them. Review collected by and hosted on G2.com. What do you dislike about Cognito Forms? Ever after they launched and FORCED all existing users to use their workflows, things became very hard to set up, and this WAS their most significant advantage ... Furthermore, the automatic notifications we spent hours on building suddenly stopped sending the relevant email notifications Upon asking to opt-out from "workflows" support tells you that this is no longer possible, and you end up re-building your forms and spending an indefinite amount of time on training your employees how to note use, not build the forms. Things that used to be done with 1 click (ex. Changing the status of an entry now requires a few clicks and simply is frustrating to click a few times just to change the status of one of the 200 entries to reviewed) The entries panel is not very useful, especially the search panel Review collected by and hosted on G2.com. What problems is Cognito Forms solving and how is that benefiting you? Removing the need of programmers to create forms for your website as the provide embeddable form. Used to be very easy to set up and manage Very easy to export your data Very easy to connect other apps Review collected by and hosted on G2.com. Show More Response from Haley Nelson of Cognito Forms [Editedit](https://www.g2.com/survey_responses/cognito-forms-review-7485440/official_response/edit) Hi Ivaylo, Thanks for your feedback. We completely understand that the way certain things work in Workflow can take some getting used to, but we believe that the abilities that Workflow automation adds will be well worth it! Workflow took the place of Submission Settings since Workflow actions will be used when an entry is submitted or updated. And because of this, all organizations were moved to include the new feature. Since emails will no longer trigger when a status is changed, an Action button will need to be used instead. You can create one specifically for this purpose that changes the status of the entry to the desired status and set the Allow Action to Internal. This would only allow this action from the Entries page or if someone had a Workflow Sharing Link for the "Internal" role. It may actually be that your workflow can be simplified by sending a workflow share link to someone and they can make a change to the entry directly from the link without having to log in to Cognito Forms. Thanks! [See how Cognito Forms improved](https://www.cognitoforms.com/support/409/workflow/actions) Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Small-Business (50 or fewer emp.) 10/20/2023 "The most easy to use and flexible form builder software available" 5/5 What do you like best about Cognito Forms? It can be used for a huge range of use cases due to the amount of configuration options. It also manages to present these in a very intuitive way. Works very well with automation platforms like Zapier as well. Review collected by and hosted on G2.com. What do you dislike about Cognito Forms? The user interface used to be quite dated but that has been updated recently. Review collected by and hosted on G2.com. What problems is Cognito Forms solving and how is that benefiting you? Cognito helps us with receiving requests from customers and prospects and also factory self-service compliance forms. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 4/25/2023 "Best and most reliable solution for data collection forms with so much functionality" 5/5 What do you like best about Cognito Forms? A great solution for reliable and quick to deploy forms which we can template, duplicate, take signatures and payment & embed seamlessly into a website producing multiple output formats that are easy to import in to other systems. Review collected by and hosted on G2.com. What do you dislike about Cognito Forms? There is little to dislike, they are constantly evolving the product for the better and take on suggestions well, if we had to mention anything, an auto-delete of submissions after a set time would be a great addition. Review collected by and hosted on G2.com. What problems is Cognito Forms solving and how is that benefiting you? Creates an electronic version of all forms we use in the business which can collect signatures and automatically map the collected data in to internal CRM systems using the clever tagging system provided. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite IS Isura S. Small-Business (50 or fewer emp.) 8/8/2023 "best at collecting data" 5/5 What do you like best about Cognito Forms? easy to custormize and organize clean forms no coding required easy to teach someone. Review collected by and hosted on G2.com. What do you dislike about Cognito Forms? cannot create fully fledge document with the data Review collected by and hosted on G2.com. What problems is Cognito Forms solving and how is that benefiting you? so this has made my life easy no need to be ont he phoen instead i can send the form for prospect to fill to filter and connect with correct prospect Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Saurav G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurav G.") SG Saurav G. Product Manager Internet Mid-Market (51-1000 emp.) 3/17/2023 "Cognito Forms offers great customization" 5/5 What do you like best about Cognito Forms? I really like how you can customize forms using Cognito Forms. Having custom sections, nested-fields, automation/calculation, custom error is just awesome. It offers Zapier integration which is very helpful. In short, it's a great and highly recommended form builder tool. Review collected by and hosted on G2.com. What do you dislike about Cognito Forms? There's nothing as such, but using Cognito Forms is difficult, and should build native integration with Slack. Review collected by and hosted on G2.com. What problems is Cognito Forms solving and how is that benefiting you? It's solving our issues by providing a highly customized form along with Zapier integration to pass form input on Slack or any other platform. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite PB Peter B. Mid-Market (51-1000 emp.) 2/21/2023 "Great asset for sales team" 4/5 What do you like best about Cognito Forms? We have transferred our forms from excel to Cognito for our sales team, suppliers and customers. With our sales team using iPads, this has been a time saver for all involved. Review collected by and hosted on G2.com. What do you dislike about Cognito Forms? Using lookup in forms is huge, but I would like a more automated process to update the information or entries being used as things change quickly. The ability to delete an extensive range of entries takes a long time. Review collected by and hosted on G2.com. What problems is Cognito Forms solving and how is that benefiting you? Getting reps off of excel on their iPads and creating an easier database to share within the company. Review collected by and hosted on G2.com. 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