Honestly, it’s super easy to create forms. I love that I can include multiple show/hide options within a single form, which makes it really flexible. The payment options for multiple products are also easy to use, and the price can’t be beat. Review collected by and hosted on G2.com.

I would love some additional options for question types (like sliding scale, etc). Also, I'd love the option to translate a form into a different language without creating a new form for that language. Review collected by and hosted on G2.com.

I've used it for more than a decade and I love its flexibility and UX most. I've repurposed it many time to fit my business case. Review collected by and hosted on G2.com.

Slow sorting speeds with large data sets. Review collected by and hosted on G2.com.

Cognito Forms is easy to use and highly customizable, making it simple to create professional-looking forms without any technical expertise. The workflow automation, payment integration, and data collection features help streamline processes, reduce manual work, and keep everything organized. Review collected by and hosted on G2.com.

As usage grows, managing a large number of forms and entries can start to feel cumbersome and harder to keep organized. Review collected by and hosted on G2.com.

I really like the ease of use of Cognito Forms, which makes setting it up very simple for me. The basic and advanced editor is something I enjoy working with as it offers flexibility. I'm also impressed with its integration capabilities, especially how it links well with AI tools, my website, and even an Excel file. Review collected by and hosted on G2.com.

It's a bit slow sometimes. Review collected by and hosted on G2.com.

Able to integrate with power automate to do custom workflow to solve complex business review process Review collected by and hosted on G2.com.

The support hours are not 24 x 7, if there are issue like login might need to wait a few hours. Not very good if operating in countries like Singapore. Review collected by and hosted on G2.com.

I like the ease of use in Cognito Forms. The user interface is one of the best I've experienced, making setting up and editing our application easy and straightforward. The platform is also easy to customize for our needs. The price point is nice considering the features available. Any customer service we've needed over the years has been helpful and nice. Additionally, I know the initial setup was reported to be easy and straightforward, and it went smoothly. Review collected by and hosted on G2.com.

Honestly, there's not much that we would change with Cognito Forms. Two factor authentication, while obviously a nice security feature, has been a challenge for us in the past given that we have multiple staff members who use the platform. But I get that. Also, while probably not something that could be changed, we would benefit from having the ability to automatically pull the information into other data capturing platforms. Review collected by and hosted on G2.com.

I love that Cognito Forms allows me to send clients a quick link to complete important documents, which streamlines the work for me as a small business owner. I appreciate being able to design the forms myself, and it's pretty intuitive. Adding a signature line and the guidance to create documents are features I find really useful. The ability not to use multiple channels, documents, and workflows to achieve less paper and hassle for both me and my clients is also a big plus. Switching to Cognito Forms from Jot Forms was a good decision because it was better and allowed us to achieve our goals. The initial setup was pretty easy too, which made the transition smoother. Review collected by and hosted on G2.com.

I would like more templates available for my current plan so I don't feel like I have to start forms from scratch. Also, more directives on forms for HR professionals would be great. It would be beneficial if Cognito Forms could attach to my website and collect payment, which I'm not sure is possible at my price point. I still need to learn more about the tool. Review collected by and hosted on G2.com.

ability to collect and track information across so many parties. Review collected by and hosted on G2.com.

There is no real system for reports within Cognito forms. Review collected by and hosted on G2.com.

I use Cognito Forms for my professional teaching association, and I like how it makes things easy by eliminating the need for paper-based forms. It's great for collecting information and analyzing it easily. I appreciate that it's customizable, allowing forms to mimic paper-based forms with lots of functionality and structure. Its ease of use is a standout for me, as people find it familiar and easy to use when electronic forms look like paper ones. I also like that you can change the size of fields to avoid wasting space on the screen. Things can be grouped together easily, which adds to its utility. Previously, I used tools like SurveyMonkey and Microsoft Forms, but found that Cognito Forms has a lot more functionality. Setting it up was fairly straightforward and logical for creating and building forms, making simple solutions quite easy. Review collected by and hosted on G2.com.

Probably the only thing is when you're using it for feedback forms, it doesn't create visuals like charts and things like that. So it's not great for collecting feedback in a way that visualizes the responses as some survey platforms do. But it's not specifically designed for this, so the lack of this feature is understandable. Review collected by and hosted on G2.com.

The forms are easy to setup and offer lots of input options for different types of forms. As a web agency, I especially like that the email delivery is so reliable. The forms can be integrated into our WordPress websites, without having to worry about SMTP issues. Most of our customers use the free option, however the paid options offer some very useful features. Review collected by and hosted on G2.com.

The only issue that I have come across is with the free version of Cognito. During the build process, I prefer to setup the account using my own email. That way I don't have to bother the customer by asking for access. However there is no way to 'handover' the free account to the customer without purchasing a paid plan. Review collected by and hosted on G2.com.