Cloud Collaboration
GoTo Connect is the communications champion for small, midsize, and multilocation organizations. Through an AI-powered cloud communications platform that's easy to use and manage, effortless to scale, and remarkably affordable, we drive their success by enriching how people everywhere connect. GoTo Connect products are designed to grow and mature alongside your business. Our platform offers three fully integrated solutions, enabling organizations to unify internal communication, customer engagement, and team productivity within a single ecosystem: GoTo Connect Phone System: As our award-winning virtual business phone system, this tool has established GoTo Connect as a leader among collaboration and communication solutions. It delivers modern voice capabilities alongside robust communication features that businesses can start using from day one. Connect CX: The addition of Connect CX brings a suite of customer experience tools and omnichannel communication channels, helping organizations improve service delivery and create exceptional customer experiences. By consolidating customer interactions into a centralized inbox and streamlining workflows, Connect CX empowers teams to respond faster and collaborate more effectively—ensuring great CX without complexity or high costs. Contact Center: Our Contact Center solution is designed for businesses aiming to supercharge their customer-facing teams. Equipped with AI-powered performance tools, actionable analytics, and coaching opportunities, Contact Center enables teams to operate at their most productive level while delivering consistent and exceptional service, all seamlessly integrated with the rest of the GoTo Connect ecosystem. These three products work together to deliver a comprehensive, scalable solution. Businesses can transform their communications processes, enhance productivity, and elevate customer engagement—all through one unified platform. Whether teams are hosting virtual meetings, connecting internally, or engaging external clients through omnichannel contact points, GoTo Connect ensures effortless workflows and meaningful interactions at every level. GoTo Connect’s combination of award-winning technology, user-friendly design, and affordability makes it a standout solution for organizations looking to simplify their communication and customer service efforts. With powerful AI-driven features, full omnichannel capabilities, and seamless integration across internal and customer-facing functions, GoTo Connect empowers businesses to not only scale but thrive. By providing tools that simplify every interaction, unify communication channels, and reduce complexity, GoTo Connect enables businesses to respond faster, work smarter, and focus on delivering truly exceptional experiences for both employees and customers. With GoTo Connect, the path to growth is effortless, making it the ideal partner for businesses seeking a robust, scalable, and trusted communications solution.
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