CleoMitra: Unified WhatsApp CRM & Salon Management CleoMitra is a business management platform designed to centralize customer interactions and operational workflows for service-based businesses, such as salons and spas. The software integrates communication, scheduling, and financial tracking into a single dashboard to reduce the manual administrative burden on staff. Core Functionalities: Unified Communications: CleoMitra consolidates messages from WhatsApp, Instagram, and Email into a single inbox. This feature allows teams to respond to inquiries, send automated replies via templates, and maintain a full history of customer interactions without switching between multiple apps. Appointment Management: The platform includes an automated booking system that supports 24/7 online scheduling. It automatically sends appointment confirmations and reminders via WhatsApp to reduce no-show rates. Billing and POS: Users can generate and share professional invoices and receipts directly through messaging apps. The system tracks payment status and integrates billing data with customer profiles for simplified financial reporting. CRM and Marketing: CleoMitra provides tools for customer segmentation through tagging and bulk contact management. Businesses can launch targeted marketing campaigns and track engagement metrics to monitor repeat visit rates and overall sales performance. Administrative Oversight: The software features a live dashboard for tracking business performance, managing staff schedules, and controlling inventory stock levels with automated alerts for low-stock items.