I use Claap for recording and transcribing all the calls, which is the main use case for me. I like how it summarizes the calls and highlights any key deal signals, helping with quick follow-ups. Claap also identifies what actions should happen after a call, like automatically extracting and structuring tasks such as sending pricing or case studies, which saves me from manual note-taking. I also found it very easy to get started with Claap, and I integrated it with my CRM tools like Salesforce, Jira, and Zoom, which helped automate call summaries without any difficulties. Review collected by and hosted on G2.com.

I would say the limited use for outside sales teams. It's heavily focused for the sales team, and I'm coming from a technical background. Review collected by and hosted on G2.com.

Claap has made our communication far more organized, especially when multiple teams are involved. Rather than relying on meeting notes or asking someone to repeat what was discussed, we can just go back to the recording whenever we need to. I also appreciate how easy it is to share short video updates for project changes, client feedback, or internal announcements. Overall, it’s helped cut down on unnecessary meetings and made collaboration more flexible, which is particularly valuable for remote and hybrid teams. The transcripts and summaries are another big plus, since they make it much easier to locate key information without having to rewatch the entire recording. Review collected by and hosted on G2.com.

The platform has been reliable for day to day use. However, as our library of recordings has grown, I’ve found there could be more ways to organize content by department, project, or client. A few extra filters, along with more workspace customization options, would make it much easier to manage larger volumes of recordings and keep everything organized. Review collected by and hosted on G2.com.

The AI-generated summaries and automated transcripts are massive timesavers. Instead of re-watching an entire meeting or recording, the AI breaks down the key takeaways, action items, and chapters perfectly. It allows my team to stay aligned and catch up on updates in a fraction of the time.

Beyond the AI features, the UI/UX is incredibly clean and intuitive, meaning there was practically no learning curve during our initial onboarding—the support documentation made getting started a breeze. The performance is consistently smooth with fast rendering and video processing times. I also love how seamlessly it integrates into our existing workflow thanks to its robust integrations with tools like Slack and Notion. Considering how much time it saves us daily, the pricing offers an excellent ROI for our team. Review collected by and hosted on G2.com.

The core features work incredibly well, but I would love to see even deeper integration options with specialized project management tools. Additionally, it would be great to have more advanced customization options for the AI-generated summaries, such as the ability to define custom templates or specific keywords for the AI to track across videos. Review collected by and hosted on G2.com.

What I like most about Claap is that it makes recording meetings and sharing information really easy. The AI summaries are useful when I want to quickly understand what was discussed without going through the whole recording. Review collected by and hosted on G2.com.

One thing I dislike is that the AI summaries can sometimes miss small details or context, so I still prefer to check the original recording when something is important. Review collected by and hosted on G2.com.

I use Claap for recording and sharing videos, which helps in explaining tasks and processes, and communicating with my team without frequent meetings. I find Claap very valuable because it addresses communication and collaboration challenges by reducing the need for unnecessary meetings. It's simple and easy to use, and I can easily record and share videos. It's also very easy and smooth to set up. More than 50 people in my office use Claap, and I would love to recommend it to my friends and colleagues. Review collected by and hosted on G2.com.

I think it could improve its video processing and recording capabilities. Review collected by and hosted on G2.com.

One thing I genuinely like is how natural communication feels on the platform. For instance, rather than scheduling yet another meeting just to explain a policy change, I can record a five-minute walkthrough and share it with everyone. Employees can watch it whenever they have time, and if someone joins later, they still have access to the exact same information. That’s helped cut down on repeated conversations and made onboarding much more consistent.

The search feature is also useful when I need to revisit an earlier discussion. Overall, we use Claap for employee onboarding, HR policy updates, training sessions, recruitment discussions, interview feedback, internal announcements, manager briefings, knowledge sharing, process documentation, and cross-functional communication with department heads. Review collected by and hosted on G2.com.

The platform works well overall. My only suggestion is to add a few more options for organizing recordings by HR topics or training categories, especially as the content library grows and it becomes harder to find what you need. Review collected by and hosted on G2.com.

Claap has been a really useful addition to our call and meetings. What I like most is that it captures meetings without needing a bot to join the call, which makes conversations feel much more natural. The AI summaries and transcripts are quite accurate and help us quickly understand what was discussed and what needs to happen next. Review collected by and hosted on G2.com.

Nothing much to dislike, everything is working good for me and I haven't found any major issue so far. Review collected by and hosted on G2.com.

What I like best about Claap is how it simplifies project discussions and meeting follow-ups. The AI-generated summaries and recordings help me quickly review important points without taking manual notes. It also makes team collaboration smoother by keeping everyone aligned on tasks, updates, and action items. Review collected by and hosted on G2.com.

sometimes the AI summaries can miss small contextual details from long project discussions. Also, for new users, some advanced features can take a little time to fully understand. Review collected by and hosted on G2.com.

As a Product Manager, Claap has become one of my most useful tools for keeping product discussions organized and making sure important decisions don’t get lost after meetings. Rather than relying on handwritten notes or long meeting recaps, each conversation is automatically captured with transcripts, summaries, and clear action items.

I especially appreciate how easy it is to share short video updates with engineering, design, and stakeholders, which has helped cut down on unnecessary meetings. The search functionality also makes it straightforward to revisit past discussions, product decisions, and customer feedback without wasting time scrolling through chat threads or digging through recordings. Overall, the platform fits naturally into our product workflow and has made asynchronous collaboration significantly more effective. Review collected by and hosted on G2.com.

Overall, my experience has been very positive. One improvement I’d like to see is more flexibility when customizing AI generated meeting summaries for different audiences for example, leadership updates versus more technical discussions. The default summaries are already useful, but additional formatting and customization options would make them even more valuable. Review collected by and hosted on G2.com.

Being a Product Manager, I appreciate the way Claap consolidates the whole workflow. Record Everything makes it simple to capture product meetings and customer calls, and Enrich Your CRM helps in keeping customer information in order. The AI Agents are useful for automating repetitive follow-ups and for extracting key insights. Likewise, Coach at Scale is useful when it comes to reviewing the conversations and enhancing team processes. Review collected by and hosted on G2.com.

Setting up the various AI workflows and automations can involve a learning curve, and it may take some time to get a proper understanding and configuration of certain features. Review collected by and hosted on G2.com.