Claap has been a game-changer for meeting efficiency. Its AI note-taking and customized call summaries save me hours each week that I’d otherwise spend on manual notes and writing follow-up emails. I also really appreciate being able to share quick, time-stamped video updates asynchronously, which helps keep our team aligned without packing our calendars with even more live calls. Review collected by and hosted on G2.com.

Claap is a fantastic tool overall, but it can occasionally run into slow video processing and some browser lag, especially when I’m working with longer meetings that go beyond an hour. Also, as our library of recordings continues to grow, the search and organization features could use improvement so it’s quicker and easier to track down older clips. Review collected by and hosted on G2.com.

What I like about Claap is that it works really well for the kind of marketing feedback I often need to give. Sometimes I have to explain why a particular visual doesn’t work, why a piece of copy feels off, or what I would change in a campaign asset, and writing all of that out in a chat can get unnecessarily long.

I find it much easier to record a walkthrough and actually show what I’m referring to. I can point to the specific part of a design or page and explain my thinking in context, instead of sending several messages back and forth.

It’s also been useful when working with people across teams. Not everyone has to be available at the same time just to discuss one creative change. I mainly use it around reviews, campaign discussions, content feedback, landing-page walkthroughs, internal marketing updates and collaboration with design or content teams.

I also find it helpful when I need to explain a campaign idea to someone who wasn’t part of the original discussion. Instead of trying to recreate the whole conversation in writing, I can give them the context directly.

Overall, Claap has been valuable mainly because it makes one part of my work less time consuming. It hasn’t replaced the tools I use for campaigns or project tracking, and I don’t expect it to. I use it when showing something is easier than explaining it and that comes up quite often in my work so having that option has made my feedback clearer and easier to share. Review collected by and hosted on G2.com.

I don’t use Claap for every discussion. When I just need to ask someone for a quick update, a normal message is still faster.

I’ve also had to get a bit more organized with my recordings. Once you start using it across different campaigns and projects, it can be hard to remember which recording includes a specific discussion. Review collected by and hosted on G2.com.

In my work, written updates aren’t always enough during partnership discussions being able to illustrate a campaign concept, a presentation, or a customer journey is often far more effective. As a Brand Partnership Manager, Claap’s screen recording and asynchronous collaboration features have been especially helpful for exactly this reason. When I explain an idea or share campaign feedback via video, the context stays clear, and the team quickly understands which parts need changes. It also reduces our reliance on meetings and makes communication with both external and internal stakeholders more direct. Review collected by and hosted on G2.com.

Claap offers a fairly extensive feature set, and it can take some time to integrate everything smoothly into an existing partnership workflow. If an organization only needs occasional screen recording, there may be little reason to fully lean into the more advanced collaboration and AI capabilities. Pricing can also become a consideration as feature needs grow. That said, the time saved through consistent stakeholder communication and asynchronous reviews clearly reinforces its overall usefulness. Review collected by and hosted on G2.com.

I like how Claap automatically captures important points from sales conversations, including objections and next steps, which saves time on note-taking and makes it easier to review calls and follow up with prospects. It helps me quickly understand what was discussed without going through the full recording every time. Having customer needs, objections, and next steps organized in one place makes follow-ups faster and helps me stay focused on the right opportunities. The initial setup of Claap was also very easy, I would say a '9' easy on a scale of 1-10. Review collected by and hosted on G2.com.

I find that the interface can take a little time to get familiar with, especially when I am exploring all the features. I think a simpler navigation structure and cleaner labels would make it easier for me to find a key feature quickly. Review collected by and hosted on G2.com.

I like Claap because it makes it easy to show things instead of trying to explain them in a long message. When I’m working on web development, I often run into problems with how things look or behave, and it’s much easier for me to show those issues directly in the browser.

If I need to tell another developer about a problem, or show someone how something works, recording my screen is usually quicker than writing everything out. I also use Claap when I’m handing over a piece of work to someone, so they can see exactly what I mean.

I use Claap in my daily work for things like showing problems with how things look or behave in the browser, explaining features to my teammates, talking through changes to how things look before or after we make them, sharing my progress with the people I work with, giving feedback on things that need to be improved, recording what I do when I hand over a piece of work to someone, and explaining problems that are hard to understand from written descriptions.

I think of Claap as a tool that helps me communicate rather than a tool that helps me do my actual work. I still rely on my usual tools for writing code, managing projects, and debugging. When something is easier to show than explain, Claap saves me time. For me, the value of Claap is that it helps me communicate clearly, gives better context, and reduces the number of unnecessary explanations I have to give. Review collected by and hosted on G2.com.

I don’t think Claap is necessary in every situation. If the issue is simple and can be explained in a few words, recording a video just adds an extra step.

I also have to be mindful about not creating too many recordings. When there are a lot of them, it can be difficult to keep track of what we discussed unless we organize everything well. Review collected by and hosted on G2.com.

What I like best about Claap is its clean and intuitive interface. As a new user, I was able to navigate the platform easily and understand the main workflow without needing extensive setup or training. The onboarding experience was straightforward, making it simple to start exploring the available features.

I also like how Claap combines video collaboration, communication, and knowledge sharing into a single platform. The integrations help connect it with existing workflows, which can reduce the need to switch between multiple tools. The platform has performed smoothly during my usage, with pages loading quickly and the browser experience feeling responsive.

The AI-powered capabilities are another interesting aspect, as they are designed to help organize information, automate meeting-related tasks, and make knowledge easier to access. From a pricing perspective, the free plan provides a good opportunity to evaluate the platform and understand its core functionality before deciding whether a paid plan is necessary. Overall, Claap offers a good balance of usability, collaboration features, AI-driven productivity, and value. Review collected by and hosted on G2.com.

One aspect that could be improved is helping new users understand the full range of features more quickly. While the interface is clean and easy to navigate, some of the advanced collaboration, integration, and AI-related capabilities are not immediately obvious during the initial experience.

As someone using the free plan for evaluation, I also found that certain limitations make it difficult to fully explore the platform and understand the complete value of the paid offerings. Additional onboarding guidance, feature walkthroughs, or examples of real-world use cases could help new users get more out of the platform. Other than that, my overall experience with performance and usability has been positive. Review collected by and hosted on G2.com.

I am a Sales Manager at Signify, and I use Claap to make it easier to communicate with my sales team. Sales is about talking to people, and we constantly need to review what’s happening in our sales conversations, learn about new products, coach each other, and follow up on action items. The challenge is that it’s not always easy to find a time when everyone can meet.

What I really like about Claap is being able to record videos that clearly show my team what I mean. For example, I can walk them through how to use our sales dashboard, explain how to create a report, review a proposal, or give feedback on a sales opportunity. My team can then watch these videos when it fits their schedule, instead of all of us having to meet at the same time.

The best thing about Claap for me is that I can send updates and guidance to my team without needing everyone to be available in the moment. My sales team is always busy talking to customers and following up, so it can be hard to find a time when we can all meet. With Claap, I can simply record a video and send it, rather than adding yet another meeting to their calendars.

I use Claap for a lot of things in my job as a Sales Manager, like looking at our sales dashboard and pipeline, coaching my team and giving feedback, explaining our sales processes and how they work, sharing information about products or campaigns, reviewing proposals and presentations, helping new team members learn the ropes, following up after meetings with customers or our team, and reducing the number of meetings we have to schedule.

Another thing I appreciate about Claap is that it lets me show my team what I’m referring to. When we’re discussing sales numbers or how our pipeline is performing, it’s often much easier to share a quick screen video than to try to explain everything in a written message. Review collected by and hosted on G2.com.

I don’t think Claap is the right tool for every conversation I have with my team. Some things like talking to customers or negotiating deals are better done in person or over the phone. And if I just need to share a quick update, it’s often faster to send a message than to record a video.

Another thing to consider is how we keep all of our videos organized. If we start creating a lot of videos, it can quickly become hard to find the one we need, so we have to make sure we have a clear system for tracking and managing them. Review collected by and hosted on G2.com.

I use Claap to record stakeholder and client calls, which helps our team sync through video instead of long meetings. I find the application very useful for capturing requirements and decisions from discovery calls with its AI summarizing and transcribing capabilities. The searchable video and archive features are incredibly helpful for onboarding new team members to complex projects. I also appreciate how simple it is to set up recordings and share links. Claap is especially beneficial for teams with frequent stakeholder and client calls, offering better notes, follow-ups, and async updates. It simplifies understanding changes for the business QA without the need for long meetings. Overall, Claap is useful as a collaboration and knowledge layer around our claims project, and I recommend it for our use case. The initial setup was very easy, not hectic at all, which is another plus. Review collected by and hosted on G2.com.

There are a few things about Claap that could be improved. We don't have integration with other tools, which is something I miss as a developer. There's nothing specifically for the coding workflow, it's more focused on customer-facing and collaboration scenarios. Also, the limitations in pricing and plans might be an issue for other companies or organizations. Review collected by and hosted on G2.com.

I am an accountant, and I find Claap very useful for keeping track of financial discussions and improving team communication. My work often involves reviewing reports, explaining numbers, and collaborating with different teams. Instead of sending long emails or scheduling yet another meeting, I can use Claap to record a walkthrough of what I’m explaining. This is especially helpful when I need to show someone how something works.

Another thing I like about Claap is how well it supports documentation. I can record clear explanations of processes so people can revisit them later. This is particularly helpful for training new team members and for explaining things to colleagues who aren’t familiar with our workflows.

As an accountant, I use Claap for things like explaining reports and variances, walking colleagues through spreadsheets or accounting processes, documenting how we do things so others can refer back later, supporting month-end or year-end tasks, collaborating with teams, giving feedback on reports and documentation, training people on our processes, and reducing the number of meetings we need to have. Review collected by and hosted on G2.com.

Claap is not an accounting program, and I don’t use it to do my actual accounting work. For that, I still rely on my accounting software and spreadsheets. I also don’t use Claap for everything; sometimes it’s simply easier to send a message instead. I always have to be careful about what I record, because some financial information is sensitive. Review collected by and hosted on G2.com.

I really like using Claap with Microsoft Teams because it doesn't just record meetings but also provides transcripts, summaries, meeting chapters, and action items, which makes a big difference. I can quickly find a part of a conversation without watching the whole recording again. The searchable transcript and meeting chapters are super useful when I need to reference a particular discussion. I also appreciate the Microsoft Teams and Notion integrations as they help keep my workflow smooth. The action items and follow-up information make meetings more productive, highlighting what actually needs to happen afterward rather than leaving me with a long list of notes. The custom summary templates are handy because different meetings require different note styles. I enjoy how Claap manages aspects of meetings that usually create extra work, like automatic chapters and timestamped action items. These features save me time at various points of my workflow and make it easier to organize meeting notes and share them later. Review collected by and hosted on G2.com.

The main thing I think Claap could improve is the accuracy and consistency of the AI-generated notes. Occasionally, the AI can miss a small piece of context or interpret a comment differently from how it was actually meant, so I usually give the summary a quick check before sharing it, especially after an important Microsoft Teams meeting. I also think the processing time for longer recordings could be a little faster because waiting for everything to finish can be slightly inconvenient when I need the information immediately. Additionally, more flexibility around customization and organization would be beneficial. While existing templates are useful, having more control over exactly how summaries and action items are formatted would help them fit into different workflows more easily. Since I use Notion alongside Claap, smoother control over what information gets sent there would also be helpful. These aren't deal-breakers for me, but they're areas where I can see Claap becoming even more useful. Review collected by and hosted on G2.com.