I use Claap to automatically record and document my online meetings on Zoom, Google Meet, and Microsoft Teams, and it has become a useful part of my daily workflow. What I like most is how much time it saves, especially when someone can’t attend a meeting live. It records meetings without getting in the way of the conversation, and the audio and video quality is reliable. I can quickly jump to important moments, share specific clips or the full recording, and make follow-ups easier. The integration with tools like Slack and task management platforms also fits well into our existing workflow. The initial setup was simple, and the team didn’t need much training to get started. Review collected by and hosted on G2.com.

The main thing I’ve noticed is that processing can sometimes take a little longer for lengthy meetings, especially when there are many participants. It’s not a major issue, but when I need to share key points immediately after a meeting, faster processing would be helpful. I also think the AI insights could go a bit deeper. The summaries are useful, but I’d like to see more detailed action-item extraction and smarter follow-up suggestions. Compared with more sales-focused tools like Gong or Chorus, Claap feels simpler in this area, although that simplicity works well for general team collaboration. Review collected by and hosted on G2.com.

What I like most about Claap is how simple it makes recording, reviewing, and understanding calls. The call recording and transcription save me a lot of time, especially when I need to go back to a specific conversation. I also find the AI summaries really useful because I can quickly understand the key points without watching the entire call again. The interface feels easy to use, and it fits naturally into my daily workflow without making things unnecessarily complicated. Review collected by and hosted on G2.com.

One thing I dislike about Claap is that the AI summaries and call analysis can sometimes miss small but important details from a conversation. I also feel that the search could be a little more accurate when looking for specific moments in longer calls. At times, the platform takes a bit longer to process recordings, especially when there are multiple calls. These are not major issues, but improving accuracy and processing speed would make the overall experience even better. Review collected by and hosted on G2.com.

What I like best about Claap is how easy it makes recording and sharing videos for collaboration. The screen recording is simple, and the AI-generated summaries and transcripts save a lot of time. I also like the time-stamped comments because they make feedback clear and easy to understand without needing another meeting. Review collected by and hosted on G2.com.

What I dislike about Claap is that some advanced features can take a little time to learn, and the interface can occasionally feel overwhelming when there are many recordings and comments. The pricing could also be more affordable for smaller teams. Review collected by and hosted on G2.com.

I love Claap's ability to combine video recording with intelligent AI summaries, capturing intricate technical specifications effortlessly and integrating actionable insights into our CRM, saving me hours of data entry. The system smooths collaboration with the engineering team through targeted timestamp sharing, helping us close deals faster. The viewer analytics for asynchronous product demos are efficient, allowing me to track prospect engagement and perfectly time sales outreach. I also find the centralized, searchable video library incredibly valuable as it acts as a dynamic knowledge base. The initial setup was remarkably simple, with just a few clicks needed to connect with core platforms like Salesforce and Slack, facilitating immediate use without downtime. Claap consolidates video outreach and technical discovery calls into a unified workspace, speeding up internal alignment and saving on software costs. Review collected by and hosted on G2.com.

While the platform is incredibly robust, the AI transcription can sometimes have issues with very specific technical IT terms or acronyms, so I sometimes have to go back and edit the summary before it syncs up to the CRM. Also, I think it would be great to have some additional customization options within the viewer analytics to help segment through the prospect engagement data a little better. Review collected by and hosted on G2.com.

I enjoy using Claap for its AI-native, bot-free recording and video technology, which helps reduce knowledge silos and makes cross-team searches easy without disrupting meetings. It's very helpful for connecting meeting recordings into structured, reusable data that's powerful for feedback, product roadmaps, future conversations, and analysis. I also appreciate the under-5-minute setup and seamless onboarding. Review collected by and hosted on G2.com.

The browser tends to hang when a high volume of videos are being processed, which can be frustrating. The video processing speed is also slow, which doesn't help. I miss having real-time prompt answering capabilities. Additionally, the lack of nuanced analysis options, like sentiment analysis, makes it feel a bit incomplete for my needs. Review collected by and hosted on G2.com.

I use Claap for sales and conversion intelligence, and I find it incredibly helpful in saving time on note-taking and call reviews. The simplicity of use is a standout feature for me; everything is automated, allowing me to focus more on prospects during calls rather than being distracted by recording and note-taking. The interface is intuitive, so I learned it in just a few days. I appreciate the automatic recording and summaries, which help me pinpoint objections or important points without rewatching entire calls. This feature gives me insights into potential patterns to improve my pitch and boost my conversion rate. I also find the ability to jump to specific moments in conversations very useful for follow-up and analyzing call outcomes. The integration with Google Meet is seamless, enabling me to manage calls effectively without being glued to my laptop during meetings. Review collected by and hosted on G2.com.

I would like to see more customization of reports and insights to monitor specific sales metrics. It'd be helpful to have more integrations with external CRM software, like HubSpot, Salesforce, and Pipedrive, to avoid manually transferring call information between platforms. Also, an enhanced search feature to scan through calls and identify specific terms or patterns would be a great addition. Review collected by and hosted on G2.com.

I really like how Claap minimizes my meeting-related efforts. By connecting to my calendar, it automatically records and transcribes calls without any manual action needed, so I never forget to hit record. The ability to search long recordings and jump to specific moments is great, making it easier to share concise clips for better collaboration. The AI-generated notes and summaries usually come out close to perfect, needing only minor tweaks. The follow-up emails and CRM integrations are huge benefits, taking care of tasks I often delayed, and syncing with tools like HubSpot, Slack, and Notion makes it an effortless fit into my workflow. Additionally, setting it up was super easy, and there's no need for training or IT assistance. It's designed to be easy for me and my teammates to use, which I appreciate a lot. Review collected by and hosted on G2.com.

The AI notes and transcripts aren't perfect. Names, product terms, and technical jargon sometimes come out wrong, so I usually give the notes a quick check before sharing them. The follow-up email drafts are also a good starting point, but I still edit them to match my tone. Overall, these are small annoyances rather than dealbreakers. Review collected by and hosted on G2.com.

I love the interactive video commenting feature on Claap. It makes collaboration much easier compared to just sending a plain video link. People can drop questions, add reactions, and reply right at the exact second of the video they are talking about. It's like turning a passive video into an actual conversation, which is super helpful when reviewing UI designs or reporting bugs. I also really appreciate how clean the playback experience is for anyone who receives our links, including clients. They don't need to download anything or create an account just to watch the video or leave a comment. Additionally, the initial setup was smooth; installing the browser extension and connecting it to our calendar and Google Meet took just a couple of minutes with no training needed. The automated meeting summaries are a massive plus too because no one has to worry about taking notes during live calls anymore. Review collected by and hosted on G2.com.

Video processing is slow, especially for longer recordings or high-resolution screen shares. Review collected by and hosted on G2.com.

I like how Claap makes it easy to communicate complex information without needing to schedule a meeting. I can record a walkthrough or explain a process quickly, and my team can watch it when it's convenient for them, which keeps communication clear and reduces interruptions during the workday. It also creates a useful knowledge base that everyone can refer back to. I find it incredibly helpful for documenting processes, sharing updates asynchronously, and ensuring everyone is aligned without frequent meetings. The initial setup was straightforward, and the intuitive interface allowed me to start with the main features without much training. Using Claap alongside tools like Jira and Teams streamlines collaboration and helps us reduce lengthy meetings or back-and-forth messages. Overall, it's a positive experience that saves time and improves team communication. Review collected by and hosted on G2.com.

One area where Claap could be improved is its search and organization features when there are a large number of recordings and documents. Finding older content can sometimes take longer than expected. I'd also like to see more customization options for organizing content and managing workflows. While the platform is generally easy to use there can be a small learning curve for new team members who are unfamiliar with asynchronous video communication tools. Review collected by and hosted on G2.com.

Claap offers a comprehensive solution for enhancing team collaboration and operational efficiency. By providing a centralized platform for communication and information sharing, it helps teams stay aligned and informed. The tool is particularly beneficial for organizations that require seamless coordination across various departments and functions. With features designed to streamline workflows and reduce operational bottlenecks, Claap can significantly improve productivity and execution speed. Review collected by and hosted on G2.com.

From a Growth Marketing Manager’s perspective, Claap’s most valuable feature is how it streamlines information sharing and collaboration across teams. Having an organized framework for workflows like recruitment and talent coordination makes it easier to keep discussions, updates, and context structured and accessible in one place. Clear communication and alignment on requirements are essential, especially when working with a highly vetted technical talent pool, and Claap helps make that coordination more efficient.

Its turnaround time also stands out. By helping surface operational gaps, it enables context to be communicated quickly to the right stakeholders. As a result, teams can reduce unnecessary back-and-forth and spend more time focused on execution. Review collected by and hosted on G2.com.