Recommendations to others considering CivicPlus Social Media Archiving:
Their customer service is excellent, and the product does exactly as promised. Might take some time to set up but once you're going, it's a great tool to have in your back pocket. You never know when an archive of all of your posts as well as posts related to your account(s) will come in handy or beyond that, save you from a lawsuit. I'd recommend this service. Review collected by and hosted on G2.com.
What problems is CivicPlus Social Media Archiving solving and how is that benefiting you?
Archiving every social post we make or are tagged in is essentially required for my organization by law, so this service is a great backup. I don't use it on the daily, but am glad to know it's there if I need it. Review collected by and hosted on G2.com.