Citrix Gateway is most represented among enterprise and mid-market organizations, with positive experiences spanning several industries. The clearest clusters are:

Enterprise: The largest concentration of positively rated users.
Mid-market: Another prominent group, with use across varied work settings.
Healthcare: Users access patient records and other sensitive workplace resources remotely.
Information technology: Teams use it to reach client networks, virtual desktops, and applications.
Accounting and telecommunications: Users rely on centralized access to workplace tools and services.

What customer support options does Citrix Gateway provide, and how do users find the overall support experience?

Support options aren't specified here. The support experience is mixed: users describe helpful or responsive assistance in some situations, while others find troubleshooting slow and say access problems can take time to resolve.

Is Citrix Gateway considered safe and secure for handling data?

Citrix Gateway is valued for securing remote access to workplace applications and sensitive information, with users describing authentication controls and protected connections as important safeguards. The experience can be less smooth when authentication feels repetitive or difficult to navigate.

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Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

11/3/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Most secure and simple yet powerful tool"

5/5

What do you like best about Citrix Gateway?

Citrix gateway made possible for different levels of access to different individuals in an organization. It is simple yet most powerful managed services delivery platform available. Review collected by and hosted on G2.com.

What do you dislike about Citrix Gateway?

Due to multiple layers of security it sometimes lags but that's nothing compared to what it provides Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

Originally submitted 1/29/2019

"Secured product"

5/5

What do you like best about Citrix Gateway?

Access gateway is a secured solution for Citrix VDIs access from external network. Gateway SDX solution is a very great product. It can accommodate multiple instances of ADCs. Review collected by and hosted on G2.com.

What do you dislike about Citrix Gateway?

It is a great and easy solution for Citrix products, but configuring the access gateway for a few applications is complex. Additionally, there are some Java dependencies with the UI. Review collected by and hosted on G2.com.

Recommendations to others considering Citrix Gateway:

NetScaler Unified Gateway provides a central point of contact for users of web applications. It is a great productivity boost for end users. It is easy to customize the theme of the gateway with portal themes, and there are some great options for service providers. Review collected by and hosted on G2.com.

What problems is Citrix Gateway solving and how is that benefiting you?

Security requirements for Citrix applications and VDIs are solved by the gateway. Complete traffic can flow on a secured port, which benefits the organization. Review collected by and hosted on G2.com.

Fany C.

Desarrollo de software - RPA

Mid-Market (51-1000 emp.)

4/7/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Good, Fast And Secure VPN Option."

4/5

What do you like best about Citrix Gateway?

I used Citrix as VPN connection many times in my business and I think it's a good tool to get a extern connectity. It works very fast and it's very secure. Review collected by and hosted on G2.com.

What do you dislike about Citrix Gateway?

I think I don't dislike anything. It works well, fast and has an useful interface. Review collected by and hosted on G2.com.

Recommendations to others considering Citrix Gateway:

I recommend Citrix VPN because of the easy and graphic environment and also because the great security. Review collected by and hosted on G2.com.

What problems is Citrix Gateway solving and how is that benefiting you?

The best about Citrix connection it's the useful and graphic interface to connect networks. And also, the security of the platform. I don't have any problem using this platform. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

8/16/2019

"Citrix gateway"

3.5/5

What do you like best about Citrix Gateway?

Easy to navigate and very reliable. Access to numerous platforms all in one location Review collected by and hosted on G2.com.

What do you dislike about Citrix Gateway?

I havent run into any issues which make me displeased. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Enterprise (> 1000 emp.)

8/6/2019

"Nothing more secure"

3.5/5

What do you like best about Citrix Gateway?

Security feature generates a 6 digit passcode at log in Review collected by and hosted on G2.com.

What do you dislike about Citrix Gateway?

It logs out frequently and if you need something you have to re log in again just to get to a simple page Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

1/26/2019

"Citrix gateway"

4/5

What do you like best about Citrix Gateway?

Citrix gateway provides a sign on platform for all the applications hosted in a data centre or cloud, it allows end users to access enterprise applications from anywhere through an url and provides seamless end user experience. Review collected by and hosted on G2.com.

What do you dislike about Citrix Gateway?

Nothing much this product works great.. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/13/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Excellent option for multiple usecases"

5/5

What do you like best about Citrix Gateway?

NetScaler Unified Gateway is a great solution for remote access and single sign-on to web applications. Review collected by and hosted on G2.com.

What do you dislike about Citrix Gateway?

NetScaler Unified Gateway can be difficult to configure for some web applications. Common applications such as Office 365 or SalesForce have a multitude of guides for configuration, but less common or custom applications are more difficult to set up. Review collected by and hosted on G2.com.

Recommendations to others considering Citrix Gateway:

Having looked at many different options this is definitely a leader in the space with a great user interface and fanatical support. Review collected by and hosted on G2.com.

What problems is Citrix Gateway solving and how is that benefiting you?

NetScaler Unified Gateway gives a central point of contact for users of web applications. It is a great productivity boost to end users. It is easy to customize the theme of the gateway with portal themes, and there are some great options for service providers. Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

7/14/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Citrix is great on my MacBook for things that only work on other laptops"

3/5

What do you like best about Citrix Gateway?

Citrix helps me deal with websites and forms that my MacBook cannot Review collected by and hosted on G2.com.

What do you dislike about Citrix Gateway?

I do not like, how if I have bookmarked websites in safari, when I run Citrix I need to remark those sites to access them easily. I only use Citrix when I need to, I definitely prefer just using what my MacBook already has in place instead of opening Citrix. Review collected by and hosted on G2.com.

Recommendations to others considering Citrix Gateway:

Make your bookmarks the same on your browser Review collected by and hosted on G2.com.

What problems is Citrix Gateway solving and how is that benefiting you?

It is really great for when I have to fill out online forms. Safari on the MacBook just doesn't open them or display them properly. With Citrix I open Internet Explorer and I can fill out all the forms I need and do the things not possible on my MacBook's software. Review collected by and hosted on G2.com.

Alex B.

Account Representative New Installations and Modernization

Construction

Mid-Market (51-1000 emp.)

9/18/2018

"Quick Efficient VPN and allows me to be mobile"

5/5

What do you like best about Citrix Gateway?

Quickly and efficiently being able to connect into my company's database and network allows me to work no matter where I am, couldn't be easier to log in, with no additional passwords to remember and only a couple of clicks. Review collected by and hosted on G2.com.

What do you dislike about Citrix Gateway?

The program icon is constantly there and there is no way for you to minimize the window into the system tray. Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

11/13/2018

"Great to spread resources to all employees"

5/5

What do you like best about Citrix Gateway?

My company uses this app as a desktop on computers/laptops in which all employees can sign in to and get, about, any resources they need to do their job. Its organized and easy Review collected by and hosted on G2.com.

What do you dislike about Citrix Gateway?

You need the internet to use get access to the application Review collected by and hosted on G2.com.