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# AnyDesk vs Citrix Gateway Comparison - What are their main differences?

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AnyDeskCitrix Gateway[+ Add Product](#)

Pricing

**AnyDesk**
Free Trial

**$22.90** · Solo

**$35.90** · Standard

**$79.90** · Advanced

**Contact Us** · Ultimate

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**Citrix Gateway**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**AnyDesk**
$$$$$

**Citrix Gateway**
$$$$$

Average Discount

**AnyDesk**
10%

**Citrix Gateway**
Not enough reviews yet

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See it for free

Time to Implement

**AnyDesk** 6 months
Based on 100 responses

**Citrix Gateway** 6 months
Based on 100 responses

Return on Investment

**AnyDesk** 6 months
Based on 100 responses

**Citrix Gateway** 6 months
Based on 100 responses

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

 ![Citrix Gateway](https://images.g2crowd.com/uploads/product/hd_favicon/00f5d355e7a0a85e493ea7fb97e08298/citrix-gateway.svg "Citrix Gateway")

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**Pros & Cons**
from reviews

**AnyDesk**

Ease of Use (34)

Easy Setup (17)

Connection Issues (10)

Remote Access Issues (9)

**Citrix Gateway**

Easy to Access (1)

Security Focus (1)

Setup Difficulties (1)

Integrations

**AnyDesk**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d6ad309a447dee0d5abbbd90062d20b/adobe-after-effects.png "Product Avatar Image")

After Effects

](https://www.g2.com/products/adobe-after-effects/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image")

Freshdesk

](https://www.g2.com/products/freshdesk/reviews)[
View all
](https://www.g2.com/products/anydesk/integrations)

**Citrix Gateway**
Not enough data

Screenshots

**AnyDesk**
 ![AnyDesk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/99563/Windows.png)

**Citrix Gateway**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**AnyDesk**

**9.2** /10

Based on 917 responses

**Citrix Gateway**

**8.6** /10

Based on 53 responses

Ease of Use

**AnyDesk**

**9.3** /10

Based on 929 responses

**Citrix Gateway**

**8.5** /10

Based on 54 responses

Ease of Setup

**AnyDesk**

**9.4** /10

Based on 221 responses

**Citrix Gateway**

**7.7** /10

Based on 17 responses

Ease of Admin

**AnyDesk**

**9.1** /10

Based on 143 responses

**Citrix Gateway**

**7.0** /10

Based on 9 responses

Quality of Support

**AnyDesk**

**8.8** /10

Based on 815 responses

**Citrix Gateway**

**7.6** /10

Based on 44 responses

Has the product been a good partner in doing business?

**AnyDesk**

**8.7** /10

Based on 130 responses

**Citrix Gateway**

**8.3** /10

Based on 8 responses

Product Direction (% positive)

**AnyDesk**

**9.2** /10

Based on 882 responses

**Citrix Gateway**

**5.7** /10

Based on 52 responses

**Features**
ratings from reviews

Remote Desktop

**8.9** /10

Based on 856 responses

**8.0** /10

Based on 42 responses

Single Sign-On (SSO)

Not enough data

**8.2** /10

Based on 18 responses

Network Access Control (NAC)

Not enough data

**8.8** /10

Based on 11 responses

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Remote Support

**8.9** /10

Based on 351 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
41.5%

Mid-Market(51-1000 emp.)
41.2%

Enterprise(\> 1000 emp.)
17.4%

Small-Business(50 or fewer emp.)
41.5%

Mid-Market(51-1000 emp.)
41.2%

Enterprise(\> 1000 emp.)
17.4%

Small-Business(50 or fewer emp.)
5.9%

Mid-Market(51-1000 emp.)
38.2%

Enterprise(\> 1000 emp.)
55.9%

Small-Business(50 or fewer emp.)
5.9%

Mid-Market(51-1000 emp.)
38.2%

Enterprise(\> 1000 emp.)
55.9%

**Reviewers' Industry**

[![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")](https://www.g2.com/products/anydesk/reviews)
AnyDesk

Information Technology and Services
22.0%

Computer Software
13.7%

Computer & Network Security
4.2%

Marketing and Advertising
3.6%

Telecommunications
3.0%

Other
53.5%

[![Citrix Gateway](https://images.g2crowd.com/uploads/product/hd_favicon/00f5d355e7a0a85e493ea7fb97e08298/citrix-gateway.svg "Citrix Gateway")](https://www.g2.com/products/citrix-gateway/reviews)
Citrix Gateway

Information Technology and Services
16.2%

Hospital & Health Care
8.8%

Consumer Services
7.4%

Accounting
5.9%

Banking
5.9%

Other
55.9%

Alternatives

**AnyDesk Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

 ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC")

[
RemotePC
](/products/remotepc/reviews)

 ![ISL Online](https://images.g2crowd.com/uploads/product/hd_favicon/8c66fd40d1423b27dff117a73a614d7c/isl-online.svg "ISL Online")

[
ISL Online
](/products/isl-online/reviews)

**Citrix Gateway Alternatives**

 ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC")

[
RealVNC
](/products/realvnc/reviews)

 ![Zscaler Private Access](https://images.g2crowd.com/uploads/product/hd_favicon/f063065622874e0a8214c8615c634d1e/zscaler-private-access.svg "Zscaler Private Access")

[
Zscaler Private Access
](/products/zscaler-private-access/reviews)

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![MobaXTerm](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3c47b0293b63e905b726b84b02ab0683/mobaxterm.PNG "MobaXTerm")

[
MobaXTerm
](/products/mobaxterm/reviews)

## AnyDesk vs Citrix Gateway FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between AnyDesk vs Citrix Gateway?

AnyDesk stands out for its higher reviewer ratings, easier setup, and stronger support scores compared to Citrix Gateway, which is more enterprise-focused and has a lower overall rating.

| | [AnyDesk](https://www.g2.com/products/anydesk/reviews) | [Citrix Gateway](https://www.g2.com/products/citrix-gateway/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.5/5 (1,104 reviews) | 4.0/5 (74 reviews) |
| Largest Segment | Mid-Market | Enterprise |
| Ease of Setup score | 9.3 | 7.6 |
| Quality of Support score | 8.8 | 7.6 |
| Top Reviewer-Cited Strength | Ease of Use (29 all-time mentions) | Security Focus (1 all-time mention) |

### How do the pricing models of AnyDesk and Citrix Gateway compare?

AnyDesk is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions than Citrix Gateway.

- **AnyDesk:** Reviewers highlight its affordability, especially for the free version, and appreciate the value for remote access and support, though some note confusion around licensing tiers.
- **Citrix Gateway:** Reviewers mention that licensing costs can be high, particularly for large organizations, and note that the total cost of ownership should be carefully evaluated.

### What are the best alternatives to AnyDesk and Citrix Gateway?

The top three alternatives to AnyDesk and Citrix Gateway are TeamViewer, Zoho Assist, and RealVNC.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1,104 reviews) | Mid-Market | Reviewers highlight affordability and a generous free tier | Ease of Use (29 all-time mentions) |
| [Citrix Gateway](https://www.g2.com/products/citrix-gateway/reviews) | 4.0/5 (74 reviews) | Enterprise | Reviewers note high licensing costs for large organizations | Security Focus (1 all-time mention) |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,155 reviews) | Small-Business | — | — |
| [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719 reviews) | Small-Business | — | — |
| [RealVNC](https://www.g2.com/products/realvnc/reviews) | 4.7/5 (439 reviews) | Small-Business | — | — |

### Which Remote Desktop features should I prioritize when comparing AnyDesk and Citrix Gateway?

Buyers comparing AnyDesk and Citrix Gateway should prioritize Ease of Use, Ease of Setup, Quality of Support, Security, and File Transfer capabilities.

- **Ease of Use:** AnyDesk scores 9.3 with 29 all-time mentions; Citrix Gateway scores 8.5.
- **Ease of Setup:** AnyDesk scores 9.3; Citrix Gateway scores 7.6.
- **Quality of Support:** AnyDesk scores 8.8; Citrix Gateway scores 7.6.
- **Security:** AnyDesk has 10 all-time mentions for security focus; Citrix Gateway has 1 all-time mention.
- **File Transfer:** AnyDesk has 14 all-time mentions; Citrix Gateway does not have reviewer-cited mentions for this feature.

### What are the pros and cons of AnyDesk vs Citrix Gateway?

AnyDesk’s headline strength is ease of use, while Citrix Gateway’s is security focus.

- **AnyDesk strengths:** Ease of Use (29 all-time mentions), Remote Control (16), Remote Support (15), Easy Access (14), Easy Setup (14), File Transfer (14), Security Focus (10), Performance (10), Connection Speed (8), Mobile Compatibility (8), Reliability (7).
- **AnyDesk trade-offs:** Connection Issues (9), Remote Access Issues (8), session quality can drop on weak networks, advanced features restricted to higher-tier licenses, occasional confusion around licensing and permissions.
- **Citrix Gateway strengths:** Security Focus (1 all-time mention), centralized access management, strong security controls, single sign-on, and enterprise-grade remote access.
- **Citrix Gateway trade-offs:** Setup Difficulties (1 all-time mention), complex initial setup, higher licensing costs, occasional performance and stability issues, and a less intuitive user interface.

### Is AnyDesk or Citrix Gateway better for small businesses?

AnyDesk is the better fit for small businesses, with stronger small-business reviewer sentiment and a focus on ease of use and setup.

- **AnyDesk:** Largest segment is Mid-Market, but recent reviews highlight ease of use, affordability, and quick setup as key benefits for small teams and individual users.
- **Citrix Gateway:** Largest segment is Enterprise, and reviewers note its complexity and higher cost, making it less optimal for small-business needs.

### Which Remote Desktop platform has better integrations?

AnyDesk and Citrix Gateway are at parity for integrations, with limited reviewer-cited integration data for both products.

- **AnyDesk:** Adobe After Effects is mentioned in recent reviews, but with fewer than 25 all-time mentions.
- **Citrix Gateway:** No third-party integrations are cited in recent reviews.

### How do AnyDesk and Citrix Gateway compare on customer support?

AnyDesk outperforms Citrix Gateway on Quality of Support by a margin of 1.2 points (8.8 vs 7.6), a material difference.

- **AnyDesk:** Reviewers consistently praise responsive support, with many citing helpfulness and timely assistance, especially for setup and troubleshooting.
- **Citrix Gateway:** Reviewers describe support as generally helpful but note longer resolution times and more complex support needs, particularly during initial setup and configuration.

### Which is easier to implement, AnyDesk or Citrix Gateway?

AnyDesk is easier to implement than Citrix Gateway, with a 1.7-point advantage in Ease of Setup (9.3 vs 7.6).

- **AnyDesk:** Reviewers highlight straightforward installation, minimal technical knowledge required, and quick onboarding, with many citing setup as fast and user-friendly.
- **Citrix Gateway:** Reviewers note that setup can be complex, often requiring specialized knowledge and more time, especially in enterprise environments.

### Which product has better Unattended Access?

AnyDesk is the stronger choice for Unattended Access, with more frequent reviewer mentions and higher satisfaction scores.

- **AnyDesk:** Unattended Access is frequently cited in recent reviews as a key benefit, with 14 all-time mentions for Easy Setup and 14 for File Transfer, supporting unattended workflows; Ease of Setup score is 9.3.
- **Citrix Gateway:** Unattended Access is not a prominent theme in recent reviews, and no all-time mention count is supplied; Ease of Setup score is 7.6.