# AnyDesk vs Citrix Gateway Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Citrix Gateway. Users appreciate its flexibility, noting that it allows them to maintain effective workflows from anywhere, which is especially valuable in remote work scenarios.
- **Users say** AnyDesk's implementation process is notably quick and intuitive, with many highlighting its lightweight and portable nature. This ease of setup contrasts with Citrix Gateway, where some users have expressed challenges in getting started, indicating a steeper learning curve.
- **Reviewers mention** that AnyDesk provides a superior user experience, particularly in terms of ease of use and administration. Users have praised its ability to connect easily to devices remotely, while Citrix Gateway users have reported a more cumbersome experience in these areas.
- **According to verified reviews** , AnyDesk shines in its support quality, receiving high marks for responsiveness and helpfulness. In contrast, Citrix Gateway's support has been described as adequate but not as robust, with some users wishing for more comprehensive assistance.
- **Users highlight** AnyDesk's strong performance in features like file sharing and cross-platform access, which are crucial for seamless collaboration. Citrix Gateway, while effective for secure access to work applications, does not match the versatility that AnyDesk offers in these specific functionalities.
- **G2 reviewers note** that AnyDesk's recent positive feedback reflects a strong commitment to product direction and innovation, with users feeling confident in its ongoing development. In contrast, Citrix Gateway has received mixed feedback regarding its future direction, with some users expressing concerns about its adaptability to changing needs.



| | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 1,092 | 74 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Enterprise (55.9% of reviews) | 
| **Entry Level Price** | $22.90 | No pricing available | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

### Citrix Gateway

Pros:
- Easy to Access (1 reviews)
- Security Focus (1 reviews)

Cons:
- Setup Difficulties (1 reviews)

---
## Ratings Comparison
| Rating | AnyDesk | Citrix Gateway | 
|---|---|---|
  | **Meets Requirements** | 9.2 (911 reviews) | 8.6 (53 reviews) | 
  | **Ease of Use** | 9.3 (922 reviews) | 8.5 (54 reviews) | 
  | **Ease of Setup** | 9.3 (212 reviews) | 7.6 (16 reviews) | 
  | **Ease of Admin** | 9.0 (141 reviews) | 7.0 (9 reviews) | 
  | **Quality of Support** | 8.8 (809 reviews) | 7.6 (44 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (128 reviews) | 8.3 (8 reviews) | 
  | **Product Direction (% positive)** | 9.2 (876 reviews) | 5.7 (52 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### Citrix Gateway

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **Citrix Gateway** | 8.2/10 | 18 |

#### Authentication Options

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Authentication User experience** | Not enough data | 8.7 (17 reviews) | 
| **Supports Required Authentication systems** | Not enough data | 9.1 (16 reviews) | 
| **Multi-Factor Authentication** | Not enough data | 8.0 (16 reviews) | 
| **Supports Required Authentication Methods/Protocols** | Not enough data | 8.6 (14 reviews) | 
| **Federation/SAML support (idp)** | Not enough data | 7.9 (12 reviews) | 
| **Federation/SAML support (sp)** | Not enough data | 7.7 (11 reviews) | 

#### Access Control Types

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Endpoint access** | Not enough data | 8.7 (13 reviews) | 
| **Local Access** | Not enough data | 9.0 (14 reviews) | 
| **Remote Access** | Not enough data | 8.2 (14 reviews) | 
| **Partner Access** | Not enough data | 8.6 (12 reviews) | 
| **Supports BYOD users** | Not enough data | 6.8 (10 reviews) | 

#### Administration

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Ease of installation on server** | Not enough data | 8.2 (13 reviews) | 
| **Password Policy Enforcement** | Not enough data | 8.8 (13 reviews) | 
| **Administration Console** | Not enough data | 8.6 (13 reviews) | 
| **Ease of connecting applications** | Not enough data | 8.2 (14 reviews) | 
| **Self Service Password Administration** | Not enough data | 7.7 (13 reviews) | 

#### Platform

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Multiple Operating system support** | Not enough data | 7.7 (11 reviews) | 
| **Multi-Domain Support** | Not enough data | 8.2 (13 reviews) | 
| **Cross Browser support** | Not enough data | 7.4 (13 reviews) | 
| **Fail over protection** | Not enough data | 7.8 (12 reviews) | 
| **Reporting** | Not enough data | 8.6 (12 reviews) | 
| **Auditing** | Not enough data | 8.3 (12 reviews) | 
| **Third Party Web Services support** | Not enough data | 8.3 (11 reviews) | 

### Network Access Control (NAC)

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | N/A | N/A |
| **Citrix Gateway** | 8.8/10 | 11 |

#### Data

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Data Protection** | Not enough data | 8.7 (10 reviews) | 
| **Remote Access** | Not enough data | 8.5 (9 reviews) | 
| **Network Access** | Not enough data | 8.7 (10 reviews) | 

#### Network

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Security** | Not enough data | 9.2 (10 reviews) | 
| **Scaling** | Not enough data | 9.1 (9 reviews) | 
| **Audit** | Not enough data | 8.5 (9 reviews) | 

#### Logistics

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Processes** | Not enough data | 9.1 (9 reviews) | 
| **Blockage** | Not enough data | 9.0 (8 reviews) | 
| **IoT** | Not enough data | 8.3 (6 reviews) | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 347 |
| **Citrix Gateway** | N/A | N/A |

#### Administration

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Screen Sharing** | 9.4 (320 reviews) | Not enough data | 
| **File Sharing** | 9.0 (313 reviews) | Not enough data | 
| **Session Recording** | 9.0 (282 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.8 (287 reviews) | Not enough data | 
| **Multi - Session Handling** | 8.8 (273 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.9 (262 reviews) | Not enough data | 

#### Maintenance

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Remote Reboot** | 8.9 (271 reviews) | Not enough data | 
| **Remote Printing** | 8.8 (249 reviews) | Not enough data | 

#### Communication 

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Text Chat** | 8.9 (282 reviews) | Not enough data | 
| **VoIP** | 8.5 (223 reviews) | Not enough data | 
| **Video Conference Call** | 8.5 (230 reviews) | Not enough data | 
| **Screen Annotations** | 8.7 (251 reviews) | Not enough data | 

#### Security

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Data Encryption** | 8.9 (269 reviews) | Not enough data | 
| **Compliance** | 8.9 (260 reviews) | Not enough data | 

#### Device Support

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Mobile Device Access** | 8.9 (276 reviews) | Not enough data | 
| **Multi-Platform Support** | 9.0 (280 reviews) | Not enough data | 
| **Cross-Platform** | 9.0 (279 reviews) | Not enough data | 

#### Performance

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Reporting** | 8.9 (266 reviews) | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 848 |
| **Citrix Gateway** | 8.0/10 | 42 |

#### Administration

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Usage Information** | 9.0 (699 reviews) | 8.4 (31 reviews) | 
| **Integrations** | 8.8 (624 reviews) | 8.5 (32 reviews) | 
| **Diagnostics** | Feature Not Available | 7.7 (29 reviews) | 
| **Session Recording** | 8.8 (652 reviews) | 7.9 (25 reviews) | 
| **Session Transfer** | 8.9 (660 reviews) | 8.0 (25 reviews) | 
| **Unattended Access** | 8.8 (681 reviews) | 8.0 (27 reviews) | 
| **File Sharing** | 9.0 (715 reviews) | 7.9 (31 reviews) | 

#### Platform

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (683 reviews) | 8.2 (32 reviews) | 
| **Mobile Device Access** | 8.7 (670 reviews) | 6.5 (24 reviews) | 
| **Applications Management** | Feature Not Available | 8.3 (33 reviews) | 
| **Remote Device Control** | 9.2 (736 reviews) | 8.4 (30 reviews) | 

#### Security

| Feature | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 8.0 (27 reviews) | 
| **Device Management** | Feature Not Available | 8.3 (28 reviews) | 
| **Device Enrollment** | Feature Not Available | 7.9 (26 reviews) | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)

**Unique to AnyDesk (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)

**Unique to Citrix Gateway (2):** [Network Access Control Software](https://www.g2.com/categories/network-access-control-nac), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso)


---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | Citrix Gateway | 
|---|---|---|
| **Small-Business** | 41.4% | 5.9% | 
| **Mid-Market** | 41.1% | 38.2% | 
| **Enterprise** | 17.5% | 55.9% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.1%
- **Computer Software:** 13.6%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 42.0%

#### Citrix Gateway

- **Information Technology and Services:** 16.2%
- **Hospital & Health Care:** 8.8%
- **Consumer Services:** 7.4%
- **Accounting:** 5.9%
- **Banking:** 5.9%
- **Insurance:** 4.4%
- **Management Consulting:** 4.4%
- **Telecommunications:** 4.4%
- **Marketing and Advertising:** 2.9%
- **Pharmaceuticals:** 2.9%
- **Other:** 36.8%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3965 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (642 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)

### Alternatives to Citrix Gateway

- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3965 reviews)
- [Apache Guacamole](https://www.g2.com/products/apache-guacamole/reviews) — 4.6/5 stars (17 reviews)
- [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews) — 4.1/5 stars (15 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (385 reviews)
- [MobaXTerm](https://www.g2.com/products/mobaxterm/reviews) — 4.6/5 stars (109 reviews)
- [Zscaler Private Access](https://www.g2.com/products/zscaler-private-access/reviews) — 4.4/5 stars (136 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1228 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (910 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 5 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### Citrix Gateway

- Title: [Is Citrix gateway a VPN?](https://www.g2.com/discussions/is-citrix-gateway-a-vpn) — 1 comment
  > **Top comment:** "It's more than vpn it provides contextual sso without vpn"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-citrix-gateway)