Citrix Gateway Features
Data (3)
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Data Protection
Enable users to protect their data from potential outside attacks.
Remote Access
Allow users to control access to their information from a central point.
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Network Access
Allow users to implement policies for controlling access to their business's infrastructure.
Platform (13)
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Cross-Platform Access
Allows remote usage and access across a range of operating systems and device types
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Mobile Device Access
Allows remote desktop administrators access to connected mobile devices
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Applications Management
Centrally manages, configures, and oversees applications on employee devices
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Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Multiple Monitor Access
Access multiple screens from one centralized location
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Multiple Operating system support
Supports Endpoint access control to multiple operating systems
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Multi-Domain Support
Allows user authentication to be honored by all the hosts in two or more domains
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Cross Browser support
Support access to browser based applications across required browser types
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Fail over protection
Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate
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Reporting
Contains pre-built and custom reporting tools to required to manage business
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Auditing
Provides mechanism for auditing authentication for trouble shooting purposes.
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Third Party Web Services support
Can call and pass credentials to third party web services.
Administration (16)
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Usage Information
Offers visibility into employee device activity
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Active Directory Integration
Integrates with Active Directory
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Diagnostics
Provides administrators with performance information to
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Session Recording
Provides the ability to record remote access and support sessions
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Session Transfer
Allows remote access and support sessions to be transferred between users
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Unattended Access
Allows administrators access to devices, regardless of end-user's presence
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File Sharing
Allows remote users to share files with other remote users
Screen Sharing
Digitally share screen view with others
File Transfer
Move files across different systems or networks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
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Ease of installation on server
Installation process is easy and flexible.
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Password Policy Enforcement
Options for resetting and enforcing password policies
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Administration Console
Provides Administration tools/console that are easy to use and learn for routine maintenance tasks
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Ease of connecting applications
Easily provisions new systems, platforms or applications using configuration and not customization.
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Self Service Password Administration
Users can set, change passwords without interaction from IT staff
Single Sign On
Allow users to access multiple services after entering their login credentials once
Additional Functionality (80)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Active Directory Integration
Integrates with Active Directory
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Access Management
Control and manage access to company resources
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Secure Data Storage
Securely stores data to prevent data loss or breaches
Data Security
Protect sensitive data for digital privacy
Biometrics
Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
API
Application programming interface that allows for integration with other systems/databases
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Secure Login
At least a username and password is required to access the system
Policy Management
Create, manage, and track policies and procedures within an organization
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Real-Time Data
Receive data and information in real time
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Workflow Management
Create, design and manage workflows for repetitive tasks
Policy Creation
Create new policies or alter existing policies
Multiple Authentication Methods
Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics
Profiling
Scanning of users & devices to ensure there are no potential threats
Multi-Device Support
Support multiple types of devices
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Continuous Monitoring
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Intrusion Prevention System
System that monitors network traffic to prevent malicious activity.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Chat/Messaging
Communicate using direct chat or messages within the system
Whiteboard
Allows multiple users to simultaneously annotate on a digital whiteboard
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Secure Data Storage
Securely stores data to prevent data loss or breaches
Customizable Branding
Add customized logos and colors to align with company branding
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Remote Printing
Print remote documents from multiple devices
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Desktop Virtualization
Creates virtual version of end user's desktop environment or operating system
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Remote Update/Installation
Deploy updates or install new software remotely
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Secure Login
At least a username and password is required to access the system
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Real-Time Data
Receive data and information in real time
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Live Chat
Ability to chat online in real time
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Authentication
Verify the identity of users/devices to enable secure access
Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
Diagnostics Tools
Access system information, including hardware and software configuration, to perform diagnostics
Summary Reports
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Troubleshooting
Take actions to troubleshoot issues for networks, devices, etc.
Real-Time Updates
Receive system updates as soon as any changes are made
Network (3)
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Security
Secure access to your network for both guests and internal users
Scaling
Scale network visibility to whatever your businesss requires.
Audit
Audit your network's assets.
Access Control Types (5)
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Endpoint access
Provides ability to control access to PC's, Mobile devices, and other endpoint devices.
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Local Access
Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network.
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Remote Access
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
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Partner Access
Controls access to users that are not company employees that are either within the companies local area network or outside the network
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Supports BYOD users
Enables users to use their own device to access company applications.
Authentication Options (8)
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Authentication User experience
Process of providing credentials and logging into multiple systems is easy and intuitive for users
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Supports Required Authentication systems
Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.
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Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.
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Supports Required Authentication Methods/Protocols
Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case
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Federation/SAML support (idp)
Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials.
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Federation/SAML support (sp)
Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider.
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Authentication
Verify the identity of users/devices to enable secure access
Logistics (3)
Processes
Enable users to implement various processes.
Blockage
Ability to block unwanted outside access.
IoT
Track all IoT assets.
Security (9)
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Remote Wipe
Enable the remote locking down and encryption of employee devices
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Device Management
Unifies endpoint management of employee devices
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Device Enrollment
Registers employee-owned or company-distributed devices for IT access
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
File Management
Create, save, and store files
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Print Management
Helps control, track and monitor printing processes
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
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