[ Citrix ... Reviews ](https://www.g2.com/products/citrix-gateway/reviews) [ Citrix ... Reviews ](https://www.g2.com/products/citrix-gateway/reviews) # Citrix Gateway Features ##### ## Authentication Options (8) Authentication User experience Process of providing credentials and logging into multiple systems is easy and intuitive for users Supports Required Authentication systems Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc. Multi-Factor Authentication Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are. Supports Required Authentication Methods/Protocols Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case Federation/SAML support (idp) Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials. Federation/SAML support (sp) Can serve as the Service provider from an external service so that when the user logs in externally they have seamless SSO to internal applications from a service provider. Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Authentication Verify the identity of users/devices to enable secure access Show More ##### ## Access Control Types (5) Endpoint access Provides ability to control access to PC's, Mobile devices, and other endpoint devices. Local Access Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network. Remote Access Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network. Partner Access Controls access to users that are not company employees that are either within the companies local area network or outside the network Supports BYOD users Enables users to use their own device to access company applications. Show More ##### ## Administration (16) Ease of installation on server Installation process is easy and flexible. Password Policy Enforcement Options for resetting and enforcing password policies Administration Console Provides Administration tools/console that are easy to use and learn for routine maintenance tasks Ease of connecting applications Easily provisions new systems, platforms or applications using configuration and not customization. Self Service Password Administration Users can set, change passwords without interaction from IT staff Single Sign On Allow users to access multiple services after entering their login credentials once Usage Information Offers visibility into employee device activity Active Directory Integration Integrates with Active Directory Diagnostics Provides administrators with performance information to Session Recording Provides the ability to record remote access and support sessions Session Transfer Allows remote access and support sessions to be transferred between users Unattended Access Allows administrators access to devices, regardless of end-user's presence File Sharing Allows remote users to share files with other remote users Screen Sharing Digitally share screen view with others File Transfer Move files across different systems or networks Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Platform (13) Multiple Operating system support Supports Endpoint access control to multiple operating systems Multi-Domain Support Allows user authentication to be honored by all the hosts in two or more domains Cross Browser support Support access to browser based applications across required browser types Fail over protection Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate Reporting Contains pre-built and custom reporting tools to required to manage business Auditing Provides mechanism for auditing authentication for trouble shooting purposes. Third Party Web Services support Can call and pass credentials to third party web services. Cross-Platform Access Allows remote usage and access across a range of operating systems and device types Mobile Device Access Allows remote desktop administrators access to connected mobile devices Applications Management Centrally manages, configures, and oversees applications on employee devices Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Multiple Monitor Access Access multiple screens from one centralized location Show More ##### ## Security (9) Remote Wipe Enable the remote locking down and encryption of employee devices Device Management Unifies endpoint management of employee devices Device Enrollment Registers employee-owned or company-distributed devices for IT access Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Remote Monitoring & Management Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications File Management Create, save, and store files Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Print Management Helps control, track and monitor printing processes User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Show More ##### ## Data (3) Data Protection Enable users to protect their data from potential outside attacks. Remote Access Allow users to control access to their information from a central point. Network Access Allow users to implement policies for controlling access to their business's infrastructure. Show More ##### ## Network (3) Security Secure access to your network for both guests and internal users Scaling Scale network visibility to whatever your businesss requires. Audit Audit your network's assets. Show More ##### ## Logistics (3) Processes Enable users to implement various processes. Blockage Ability to block unwanted outside access. IoT Track all IoT assets. Show More ##### ## Additional Functionality (80) Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Chat/Messaging Communicate using direct chat or messages within the system Whiteboard Allows multiple users to simultaneously annotate on a digital whiteboard AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Two-Factor Authentication Extra layer of security that requires not only a password and username but also something specific to that user Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Secure Data Storage Securely stores data to prevent data loss or breaches Customizable Branding Add customized logos and colors to align with company branding Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Remote Printing Print remote documents from multiple devices Server Monitoring Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Desktop Virtualization Creates virtual version of end user's desktop environment or operating system Access Controls/Permissions Define levels of authorization for access to specific files or systems Real-Time Monitoring Active monitoring of systems, applications, or networks Activity Tracking Track and document all activities across devices, networks, and other systems Remote Update/Installation Deploy updates or install new software remotely Event Logs A chronological record of actions or occurrences within a network, software, or process Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Secure Login At least a username and password is required to access the system Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Real-Time Data Receive data and information in real time Uptime Reporting Track the availability time for a designated network or website over a given period of time Live Chat Ability to chat online in real time Generative AI Use AI to generate content in the form of text, images, videos, etc. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Authentication Verify the identity of users/devices to enable secure access Real-Time Chat Engage in direct, instant messaging with customers, users, etc. Diagnostics Tools Access system information, including hardware and software configuration, to perform diagnostics Summary Reports Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Multiple User Accounts Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Troubleshooting Take actions to troubleshoot issues for networks, devices, etc. Real-Time Updates Receive system updates as soon as any changes are made Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Access Controls/Permissions Define levels of authorization for access to specific files or systems Active Directory Integration Integrates with Active Directory Multiple User Accounts Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Access Management Control and manage access to company resources Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Secure Data Storage Securely stores data to prevent data loss or breaches Data Security Protect sensitive data for digital privacy Biometrics Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Secure Login At least a username and password is required to access the system Policy Management Create, manage, and track policies and procedures within an organization User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Real-Time Data Receive data and information in real time Password Management Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Activity Tracking Track and document all activities across devices, networks, and other systems Audit Trail A record of all activities within the system, including user access, changes made, etc. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Credential Management Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Third-Party Integrations Set up connections to third-party platforms to improve business processes Workflow Management Create, design and manage workflows for repetitive tasks Policy Creation Create new policies or alter existing policies Multiple Authentication Methods Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Profiling Scanning of users & devices to ensure there are no potential threats Multi-Device Support Support multiple types of devices Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Continuous Monitoring Conduct tracking and assessment of application and device behavior without breaks or interruptions Network Security Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources Intrusion Prevention System System that monitors network traffic to prevent malicious activity. Generative AI Use AI to generate content in the form of text, images, videos, etc. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Third-Party Integration Addition of necessary external data, applications, tools, or features Access Controls/Permissions Define levels of authorization for access to specific files or systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Show More ## Top-Rated Alternatives [ ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") AnyDesk 4.5/5(1,104) ](https://www.g2.com/products/anydesk/reviews) [ ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC") RealVNC 4.7/5(439) ](https://www.g2.com/products/realvnc/reviews) [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,155) ](https://www.g2.com/products/teamviewer/reviews) [ View All Alternatives ](https://www.g2.com/products/citrix-gateway/competitors/alternatives) Citrix Gateway Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-appstream-2-0.jpg "Product Avatar Image") Amazon AppStream 2.0 4.1/5(15) [ Compare Now ](https://www.g2.com/compare/amazon-appstream-2-0-vs-citrix-gateway) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b350900e1c1cde239f398145fc13d8f3/apache-guacamole.jpg "Product Avatar Image") Apache Guacamole 4.6/5(17) [ Compare Now ](https://www.g2.com/compare/apache-guacamole-vs-citrix-gateway) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk 4.5/5(1,104) [ Compare Now ](https://www.g2.com/compare/anydesk-vs-citrix-gateway) ##### Categories on G2 [Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[Remote Desktop](https://www.g2.com/categories/remote-desktop)[Network Access Control (NAC)](https://www.g2.com/categories/network-access-control-nac) ##### Explore More [Which PSA platforms are good for remote or distributed professional services teams that need to track time and collaborate across time zones?](https://www.g2.com/discussions/which-psa-platforms-are-good-for-remote-or-distributed-professional-services-teams-that-need-to-track-time-and-collaborate-across-time-zones)[How does Box AI workflow automation reduce manual work in content-heavy processes?](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes)[Skai vs Teikametrics vs Perpetua for a mid-size brand on Amazon: which gives better automation and reporting?](https://www.g2.com/discussions/retail-media-advertising-platforms-skai-vs-teikametrics-vs-perpetua-for-a-mid-size-brand-on-amazon-which-gives-better-automation-and-re) [Top spend analysis tools for procurement optimization](https://www.g2.com/discussions/what-are-the-top-spend-analysis-tools-for-procurement-optimization)[What are the most trusted enterprise performance management consultants by finance leaders in accounting and insurance based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-enterprise-performance-management-consultants-by-finance-leaders-in-accounting-and-insurance-based-on-user-reviews%20)[Pros and Cons Details](https://www.g2.com/products/citrix-gateway/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)