# Zscaler Private Access Reviews **Vendor:** Zscaler **Category:** [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking) **Average Rating:** 4.4/5.0 **Total Reviews:** 135 ## About Zscaler Private Access Zscaler Private Access (ZPA) is a cloud-based zero trust solution that securely connects users to private applications hosted in public clouds, data centers, or on-premises environments without relying on traditional VPNs or exposing them to the internet. Built on the principles of zero trust, ZPA ensures that users are authenticated and authorized before granting access, providing application-specific access rather than exposing the network. With AI-powered segmentation and identity-based policies, ZPA minimizes the attack surface, makes applications invisible to the internet, and prevents lateral movement. By simplifying access, reducing IT complexity, and improving user experience, ZPA supports modern hybrid work while delivering unmatched scalability and performance. Key Features and Benefits: • Minimize the Attack Surface: Private applications are hidden behind the Zero Trust Exchange, making them invisible and unreachable. Users connect to apps, not the network. • Eliminate Lateral Movement: Least-privileged access allows one-to-one user-to-application connections, avoiding network-wide exposure. • Deliver Exceptional User Experience & Boost Hybrid Workforce Productivity: Fast, direct access to apps via 160+ global points of presence ensures low latency and no backhauling, boosting productivity. • Accelerate Zero Trust Journey with AI-powered User-to-app Segmentation: AI/ML generates custom app segmentation recommendations, simplifying user-to-app segmentation. • Prevent Compromised Users, Insider Threats & Advanced Attackers: Comprehensive protection for private apps with OWASP Top 10 prevention, inline inspection, advanced threat protection, and data loss prevention. • Extend Zero Trust to All Applications: Enable secure remote access for legacy network connected applications such as VOIP and server-to-client applications, and extranet applications hosted in business partner or vendor networks. • Ensure Business Continuity and High Availability: ZPA Private Service Edge caches policies for zero trust access during internet outages, allowing for secure connectivity and business continuity. • Reduce Cost & Operational Complexity: Replaces legacy VPNs, simplifying management and cutting hardware and operational costs. Accelerate M&A time-to-value without having to integrate networks. ## Zscaler Private Access Pros & Cons **What users like:** - Users value the **always-on security** of Zscaler Private Access, ensuring uninterrupted and safe access to applications. (64 reviews) - Users appreciate the **ease of use** of Zscaler Private Access, enjoying quick updates and simple management. (53 reviews) - Users value the **secure and seamless access** provided by Zscaler Private Access, enhancing security without traditional VPNs. (49 reviews) - Users value the **efficiency of seamless access** to applications without the need for traditional VPN connections. (30 reviews) - Users value the **reliable always-on security** of Zscaler Private Access, ensuring protected access without slowing down performance. (25 reviews) - Time-saving (22 reviews) - Easy Access (21 reviews) - Users value the **seamless zero-trust access** of Zscaler Private Access, which enhances security while simplifying user experience. (16 reviews) - Efficiency (16 reviews) - Convenience (13 reviews) **What users dislike:** - Users experience **connection issues** with Zscaler, including frustrating re-sign-ins and poor performance during network fluctuations. (24 reviews) - Users find **error handling challenging** in Zscaler Private Access, complicating troubleshooting and connectivity solutions. (21 reviews) - Users experience **slow loading** times with Zscaler Private Access, impacting their overall connectivity and browsing speed. (20 reviews) - Users find Zscaler Private Access **expensive** , especially smaller businesses that compare pricing to traditional VPN solutions. (18 reviews) - Users report experiencing **slow internet** issues with Zscaler Private Access, affecting connectivity and overall performance. (16 reviews) - Difficult Learning Curve (14 reviews) - Users experience **slow performance** with Zscaler Private Access, resulting in delays when accessing sites and apps. (14 reviews) - Users experience **delay issues** with Zscaler Private Access, especially when network conditions aren't optimal for site access. (12 reviews) - Difficult Configuration (12 reviews) - Complex Administration (11 reviews) ## Zscaler Private Access Reviews ### 1. Strong Data Security and Easy Auto-Connect **Rating:** 3.5/5.0 stars **Reviewed by:** Kristina D. | Quality Insights Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Zscaler Private Access?** The product works well to secure data shared throughout the call center and in the corporate offices. The automatic connection when starting computers is a great ease of use tool. **What do you dislike about Zscaler Private Access?** My connection to Zscaler often drops, which forces me to log in more frequently than necessary, especially when I’m on a call. As a phone agent operator, the line would constantly drop during program tech updates, creating frustration for both agents and customers in a high-stakes environment. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler helps address the security risks that come with an unencrypted connection to the internet. In a world where hackers are constantly seeking financial gain, it’s vital to our company that customer information is protected. We safeguard sensitive data such as bank account details and personal identifying information, including a customer’s SSN, date of birth, and home address. ### 2. Zscaler Private Access: Stable, Secure VPN Alternative That Streamlines Daily Work **Rating:** 4.0/5.0 stars **Reviewed by:** Esma Y. | Senior Test Automation Engineer (SDET), Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Zscaler Private Access?** What I like most about Zscaler Private Access is how it completely changes the way you connect to internal systems. With traditional VPNs, I always felt like I was opening the door to the entire network, even when I only needed one application. With ZPA, I’m only connected to what I actually need, and that makes a big difference in terms of both security and peace of mind. From a test automation perspective, it has made my daily work much smoother. I used to deal with random VPN drops right in the middle of running tests or calling internal APIs, which was frustrating. With ZPA, the connection is much more stable. Once I’m logged in, I can access staging environments and APIs without interruptions, which saves time especially during debugging and long test runs. On the UI/UX side, I like that it’s not something I constantly have to think about. The client is simple and runs quietly in the background. From an admin perspective, the interface can feel a bit complex at first, but once you get used to it, managing access policies becomes more structured and predictable. Another thing I appreciate is how it integrates with identity providers. Access is based on roles and context, so I don’t have to chase permissions all the time. It’s clear, controlled, and feels more secure without adding extra friction. In terms of performance, it was actually better than I expected. Compared to VPN, latency feels lower, especially when running API-heavy automated tests. That directly impacts our efficiency. From a pricing/ROI perspective, it makes sense if you consider the bigger picture. It’s not just about replacing VPN, but reducing downtime, improving security, and saving engineering time. Fewer connection issues alone have already paid back a lot for us. Support has also been reliable in my experience. When we had configuration questions early on, responses were helpful and fairly quick, which made the onboarding process easier. I haven’t deeply used any AI-driven features, but the platform’s policy-based intelligence and access control logic already feel quite advanced. It’s clear that decisions are not just static rules but based on context like user identity and device state. Overall, it’s been a more stable, secure, and less frustrating way to access internal resources compared to traditional approaches. **What do you dislike about Zscaler Private Access?** One of the main challenges with Zscaler Private Access is the initial setup and configuration. The Zero Trust model is powerful, but it also comes with a learning curve. Defining policies, segmenting applications correctly, and making sure everything works as expected can take time, especially if you're coming from a traditional VPN setup. From a day-to-day usage perspective, troubleshooting can sometimes be a bit difficult. When something doesn’t work, it’s not always immediately clear whether the issue is related to policies, identity provider integration, or network configuration. This can slow things down, especially when you're trying to quickly access an internal service during development or testing. On the UI/UX side, while the end-user experience is simple, the admin interface can feel a bit overwhelming at first. There are many configuration layers, and it takes some time to fully understand how everything is connected. Pricing could also be a consideration for smaller teams. While it delivers value in terms of security and stability, the cost might feel high if you're not fully utilizing all of its capabilities. In terms of support, while generally helpful, response times can vary depending on the issue, and more complex cases may require some back-and-forth before getting fully resolved. Lastly, while the platform has strong policy-based logic, I haven’t seen very visible or impactful AI-driven features in everyday use yet. Most of the intelligence still feels rule-based rather than adaptive. Overall, none of these are deal-breakers, but they are things to consider, especially during the onboarding and early adoption phase. **What problems is Zscaler Private Access solving and how is that benefiting you?** Before using Zscaler Private Access, our biggest issue was dealing with traditional VPN limitations. Connections were often unstable, especially during long test runs, and it was frustrating to lose access in the middle of hitting internal APIs or working in staging environments. It also felt a bit risky knowing that once connected, you were technically inside the whole network, even if you only needed one service. ZPA solved this by removing the dependency on VPN and switching to a more targeted access model. Now, instead of connecting to the entire network, I can securely access only the specific applications I need. This has made a noticeable difference in both stability and security. For my daily work in test automation, the biggest benefit has been consistency. I can run API tests, access internal tools, and debug issues without worrying about random disconnects. It’s especially helpful when running longer automation suites, where even a small interruption used to cause failures and waste time. Another benefit is around access control. Permissions are clearly defined, so I don’t have to constantly request access or deal with unnecessary privileges. Everything feels more streamlined and controlled. Overall, it has reduced a lot of the friction we used to have with remote access. Less time spent dealing with connection issues means more time actually focusing on testing and development, which has been a big win for productivity. ### 3. Seamless Security Without VPN Hassle **Rating:** 4.5/5.0 stars **Reviewed by:** Betül B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Zscaler Private Access?** I like how simple and seamless Zscaler Private Access is. There's no VPN hassle for users, and from our side, it's easy to control access. It just works without getting in the way. The app-level access control is the most valuable for us, as being able to define exactly who can access which application keeps things really clean and secure. We also rely a lot on the client connector, as it makes the whole experience seamless. The initial setup of Zscaler Private Access was very easy, which is a big plus. **What do you dislike about Zscaler Private Access?** Troubleshooting can be a bit tricky, and the initial setup isn’t the most intuitive. Occasionally, we also run into small connectivity issues with some apps. Clearer error messages and a simpler troubleshooting dashboard would help, plus more consistent app connectivity. **What problems is Zscaler Private Access solving and how is that benefiting you?** I use Zscaler Private Access to give remote users secure access to apps without a traditional VPN, solving issues with broad network access and performance. It’s simple, seamless, and easy to control, letting us define who can access each app, making it secure and clean. ### 4. Reliable Remote Access with a Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Çagla . | Quality Assurance Test Engineer **Reviewed Date:** April 06, 2026 **What do you like best about Zscaler Private Access?** I used Zscaler Private Access for remote access to internal applications and it works well for daily use. The best part for me is not needing to use a VPN anymore, as the connection feels more stable and faster, especially when changing networks. I like the zero trust approach because it only gives access to specific applications instead of the entire network. It has been much more reliable compared to traditional VPN setups. I also appreciate being able to access internal environments from anywhere without complicated configurations each time. The connection is mostly stable and I didn't face many random disconnections, which is important for testing. **What do you dislike about Zscaler Private Access?** The first setup was not very easy, it takes time to understand how the system works and fixing issues is not always simple. **What problems is Zscaler Private Access solving and how is that benefiting you?** I use Zscaler Private Access for remote access to internal apps. It offers stable, faster connections compared to VPN, ensuring consistency during testing. The zero trust approach enhances security by accessing specific applications. Initial setup is tricky but resolves complex configurations. ### 5. Convenient, Always-On Access with Room for Speed Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Mario M. | Application Support Engineer - Calibre, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Zscaler Private Access?** I really like that Zscaler Private Access is automated. It's turned on by default, which is a very interesting feature because when I'm using different software, I usually have to connect and disconnect, which can be a hassle. But with Zscaler Private Access, it's automatically opened and it never turns off for any reason. So it's always turned on automatically, which is great. I don't have to do anything. **What do you dislike about Zscaler Private Access?** One thing I don't like about Zscaler Private Access is how much it affects my Internet speed. Normally my speed is about 30 to 35 megabits per second, but when using this, it drops to about 5 megabits per second. So, the speed is downgraded significantly. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access solves the problem of having to physically visit the site every day. With this VPN, I can access the required websites from home, and the connection is set up automatically. ### 6. Reliable and Efficient Remote Access with Minor Connection Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Piyush U. | Research Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Zscaler Private Access?** I like that Zscaler Private Access has had zero downtime so far and is fast and stable. It's safe and reliable, as it bans unauthorized access to important applications. The transition managed by the IT team was seamless and didn't take much time. **What do you dislike about Zscaler Private Access?** When there is a change of network, the Zscaler Private Access application keeps on connecting and disconnecting, which is quite a nuisance during work. Seamless connection even after a change of network or longer sessions per user should be deployed. Further, there should be an option to mute the constant notifications. **What problems is Zscaler Private Access solving and how is that benefiting you?** I use Zscaler Private Access to connect to my office network remotely. It securely connects me to required applications without unauthorized access. The traditional system was quite old and created bottlenecks including the slow response and failure during high traffic. The traditional system was quite old and created bottlenecks including the slow response and failure during high traffic. ### 7. Seamless Always-On Zero Trust Access with Strong Global Performance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Zscaler Private Access?** I like how Zscaler Private Access removes the need for traditional VPNs and delivers a seamless, always-on experience. Users don’t have to think about connecting; access just works quietly in the background. The Zero Trust model also helps ensure applications are never exposed to the internet, which significantly reduces the attack surface. Performance remains consistently strong thanks to Zscaler’s global cloud, and once the structure is set up, policy management becomes much more straightforward. Overall, it strengthens security while improving the user experience at the same time. It's among my potential future options, and its pricing and integration could make it a deciding factor, but I haven't evaluated it thoroughly yet. **What do you dislike about Zscaler Private Access?** The biggest challenge with ZPA is the initial setup and policy design. Zero Trust requires very granular segmentation, so if the application inventory or access flows aren’t well‑mapped, the rollout can feel complex. Troubleshooting can also be tricky because traffic doesn’t behave like a traditional VPN, and logs sometimes require deeper analysis. Additionally, the Client Connector agent occasionally needs user intervention after OS updates, and some legacy applications don’t behave perfectly without extra tuning. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access eliminates the operational and security issues of traditional VPNs. Instead of exposing the network, it provides application‑level access based on identity and device posture. This solves problems like VPN bottlenecks, lateral movement risk, and complex firewall rules. For us, the biggest benefit is that users get seamless, always‑on access without needing to manually connect to anything. Security teams gain tighter control and visibility, and the attack surface is dramatically reduced because internal apps are never exposed to the internet. Overall, it improves both productivity and security at the same time. ### 8. Seamless Zero-Trust Access That Replaces VPNs Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Drishti C. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Zscaler Private Access?** I like that Zscaler Private Access completely removes the need for traditional VPNs. It provides seamless, zero-trust access to internal applications without exposing the network, which significantly reduces attack surfaces. The user experience is smooth, connections are fast, and access policies are easy to manage across distributed teams. **What do you dislike about Zscaler Private Access?** I don’t dislike much about ZPA, but when something does go wrong, it’s not always obvious where the issue is whether it’s connectivity, policy, or the Zscaler client. It takes a bit of learning to get comfortable with the troubleshooting flow. **What problems is Zscaler Private Access solving and how is that benefiting you?** ZPA has solved a lot of the friction I used to face with VPNs, slow logins, dropped connections, and access issues when working remotely. Now I can securely access internal apps instantly, and everything runs in the background. It’s more secure and way more convenient. ### 9. Seamless Automatic VPN Connectivity, Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sai Krishna P. | DC Analyst, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Zscaler Private Access?** I appreciate the automatic connectivity feature, which connects my computer to the appropriate country seamlessly each time I log in, eliminating the need for manual adjustments.","I value the user-friendliness of the service, which simplifies my work flow and makes it easy to use.","I like the responsive and helpful customer service, which resolves issues efficiently and supportively, usually through phone calls.","I didn't face connectivity issues with Zscaler that I experienced with Cisco AnyConnect, making it more reliable.we are using scaler daily as we require the VPN survice to use our web applications **What do you dislike about Zscaler Private Access?** I dislike the complexity of managing passwords with Zscaler Private Access. I found the process of resetting or changing my password to be cumbersome and complex. This often requires me to contact Zscaler support to reset passwords, which is inconvenient and time-consuming. This is an area where I believe the service could be simplified to enhance user experience. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access automatically connects to the appropriate country on startup, simplifying my workflow and removing the need for manual connections. It's user-friendly, offers excellent customer support, and eliminates connectivity issues I faced with AnyConnect, ensuring seamless remote work. ### 10. Secure Connectivity without VPN Hassles, Top Choice for Hybrid Workforces **Rating:** 4.5/5.0 stars **Reviewed by:** Ritik S. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Zscaler Private Access?** I appreciate how Zscaler Private Access secures remote connectivity for our hybrid workforce without the need for traditional VPNs, enabling safe access to internal applications from any location. I am impressed by the product's ability to noticeably reduce latency and enhance the overall user experience, all while upholding a robust security posture and compliance standards. Setting it up has been straightforward for me, thanks to the clear documentation and the support of an active community. I also value how users can connect directly to the specific applications they require, without exposing the entire network. The solution is lightweight and fast, removing the hassle of managing VPNs and their often sluggish tunnels. The admin console offers excellent visibility, and integration with identity providers like Azure is seamless. I find the cost of Zscaler Private Access to be reasonable and attractive, particularly for enterprises, and I appreciate its recognition as a market leader. **What do you dislike about Zscaler Private Access?** I find myself wishing the troubleshooting process was a little more straightforward, since resolving issues can often be quite frustrating. Other than that, I think the cost of implementing Zscaler Private is relatively high, especially for smaller organizations. **What problems is Zscaler Private Access solving and how is that benefiting you?** I rely on Zscaler Private Access to provide secure remote connectivity for our hybrid workforce, all without the need for traditional VPNs. This approach helps reduce latency and improves the overall user experience, while still upholding robust security and compliance standards. ### 11. Seamless, Secure Access with Zscaler Client Connector—No More VPN Hassles **Rating:** 5.0/5.0 stars **Reviewed by:** Mohan E. | IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Zscaler Private Access?** When all Users install Zscaler Client Connector on their devices/computer/mobile and can then log into application using SAML 2.0)-based SSO credentials with OTP and secure access. When users request access to an internal application Zscaler Client Connector uses geo-location , Users get seamless access to applications without the hassle of connecting to a VPN and smooth verification. its provides rich analytics and logs, helping admins monitor access and troubleshoot issues effectively.meaning users are never placed on the network. Instead, access is granted based on identity and context, reducing attack surface. effecting this service is best and using for all the Zscaler private access , **What do you dislike about Zscaler Private Access?** We have using this services long ago and all the features are up and running , customer support need more improvement. Some time mobile apps not loading properly. thats need to improve. **What problems is Zscaler Private Access solving and how is that benefiting you?** it monitoring all PCs across the organization, ZPA Browser Access allows users to leverage a web browser for user authentication and application access, without requiring Zscaler Client Connector installed on their devices. most of the services are seamless and we can able to access it with single click. Best security app lots of Better control and visibility on this app. all the features having Reduced security risks. the attacker cannot pivot to other applications or network resources and its really best features provided by product. This protects sensitive data by isolating users from the corporate network and restricting their ability to download or copy information and more on ground , protecting from other attackers. connecting users to specific applications, not the network.Simplifies user access by operating silently in the background, without the need for manual VPN logins or a separate client access and updates on time for this product. overall its been best for using and services. ### 12. Seamless Security Integration with Zscaler and Okta for Ultimate Data Protection **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel W. | Commercial Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Zscaler Private Access?** I love that Zscaler integrates with Beyond Identity and Okta to be able to use our finger-print on MacBooks to sign into everything. As an HR company hosting thousands of pieces of sensitive personal data, it is a hugely necessary component to keeping our work and data private. Zscaler seems to "go down" a lot, or log itself out a lot, but it is very intuitive and easy to reset or re-authenticate. **What do you dislike about Zscaler Private Access?** It doesn't provide any kind of notification when something goes wrong. Zscaler forces re-sign-in multiple times a day, which is frustrating because it can take several minutes to get everything refreshed, but when something does stop working, it's almost always because Zscaler is down, and now I know to check that first, but it doesn't actually notify you that it's been disconnected unless you open the program. **What problems is Zscaler Private Access solving and how is that benefiting you?** We rely on Zscaler to secure our programs and hardware that are not protected by Okta. This is especially important for our laptops, a program called Dock, and several other software applications that do not integrate with Okta. ### 13. Helpful Tool for Secure Application Access **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak s. | Associate Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Zscaler Private Access?** Zscaler Private Access is easy to use once it is set up properly. It provides secure access to internal applications without using a traditional VPN, which makes remote work smooth and reliable. The tool works well on a daily basis and handles access control neatly. It integrates well with other security and identity tools, and customer support is helpful when we raise tickets or need clarification. **What do you dislike about Zscaler Private Access?** The initial setup and implementation can be a bit complex and time-consuming, especially for first-time users. Sometimes troubleshooting issues takes longer than expected. Also, the pricing feels on the higher side and some advanced features require additional configuration knowledge. Improving documentation and simplifying setup would make it easier for new teams. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access solves the problem of giving secure access to internal applications without using a VPN. Earlier, VPN access was slow and sometimes unstable, especially for remote users. With Zscaler, users can connect safely from anywhere without exposing the network. This has improved security and also made access faster and more reliable for daily work. It reduces dependency on VPN and helps the IT team manage access more easily. ### 14. Great alternative to VPNs with strong security and smooth access **Rating:** 5.0/5.0 stars **Reviewed by:** Rushi P. | Associate software engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Zscaler Private Access?** What I like most about Zscaler Private Access is that it completely removes the hassle of using a traditional VPN. Once it’s set up, users can securely access internal apps from anywhere without worrying about connecting to the corporate network. The zero-trust approach feels much safer because access is given only to what’s needed. It also integrates nicely with identity providers like Okta or Azure AD, which makes user management simple and one more advantage is it is noticing each and every ethernet connections. **What do you dislike about Zscaler Private Access?** If I am being honest, the setup can be tricky at first, especially if you’re new to Zscaler or zero-trust concepts. Some of the policies take a bit of trial and error to get right, and the documentation could be clearer in a few areas. I’ve also noticed occasional delays with authentication when multiple integrations are active. The reporting dashboard is good but could use a few more customization options for deeper visibility **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access has helped us move away from traditional VPNs, which were often slow, hard to manage, and required users to connect to the entire corporate network just to access one app. With ZPA, our users can securely connect to internal applications from anywhere without worrying about network configurations or slow connections ### 15. Secure Per‑App Access, But Less Control and Harder Troubleshooting **Rating:** 3.0/5.0 stars **Reviewed by:** Toka M. | Digital Marketing Specialist , Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Zscaler Private Access?** The best thing about ZPA is that it removes the concept of being on the network entirely and replaces it with secure, direct, per app access. “invisible infrastructure” idea is a major shift **What do you dislike about Zscaler Private Access?** You gain strong security and simplicity but give up some control, performance consistency, and ease of troubleshooting. Some users even report occasional connection drops or outages impacting access. **What problems is Zscaler Private Access solving and how is that benefiting you?** ZPA is solving this core problem: Old security assumes users inside the network are trusted. Modern reality proves that’s dangerous. Benefit to me for this reason: Safer access Simpler experience More flexibility Less risk of major breaches ### 16. Using Zscaler **Rating:** 5.0/5.0 stars **Reviewed by:** Ernest T C. | Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Zscaler Private Access?** What I really like about Zscaler Private Access is how easy it makes remote access without relying on a traditional VPN. You don’t have to connect to a full network—ZPA gives you access only to the specific applications you need, which keeps everything more secure and limits potential risks. It’s also much smoother for users. You can switch between networks without losing your connection or having to constantly log back in. The performance is noticeably faster too, since traffic doesn’t have to go through a single VPN gateway. From an IT and security perspective, it’s a huge win. It simplifies access management, reduces infrastructure costs, and helps maintain a true zero-trust environment. Overall, ZPA provides a secure, reliable, and user-friendly way to connect people to the resources they need, no matter where they’re working. **What do you dislike about Zscaler Private Access?** While Zscaler Private Access is great for security, it can be a little frustrating at times. The biggest issue I’ve noticed is that it sometimes blocks legitimate sites that really shouldn’t be restricted — for example, Yahoo Sports, which I use for fantasy leagues. It feels like the filtering can be a bit too aggressive. Performance can also be inconsistent. Sometimes it slows things down or drops the connection unexpectedly, especially when switching between networks. And when something doesn’t work, it’s not always clear why — the troubleshooting process can be confusing. Overall, ZPA does a good job keeping things secure, but I wish it were a little more flexible and user-friendly. A few tweaks to performance and site access would make it much better to use every day. **What problems is Zscaler Private Access solving and how is that benefiting you?** The program effectively protects our network from hackers and unauthorized access. It makes us all feel safe since we deal with sensitive and personal information ### 17. Zscaler Private Access: Simple and Secure, but Occasional Connection Issues **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmed B. | IT Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Zscaler Private Access?** What I appreciate most about Zscaler Private Access is its simplicity. I no longer have to connect to a VPN, yet I still feel confident in its security. It operates seamlessly from any location, which has made my work both easier and more efficient. **What do you dislike about Zscaler Private Access?** One thing I find frustrating about Zscaler Private Access is that the connection occasionally becomes slow or even drops for a few seconds. Additionally, troubleshooting can be somewhat confusing when something goes wrong, as it's not always clear whether the issue is with the app itself or the network. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access addresses the challenge of securely connecting to company applications without the need for a traditional VPN. It ensures a safe connection and simplifies remote work, whether I'm at home or elsewhere. Personally, it saves me time, provides quicker access, and allows me to feel confident about network security. ### 18. No refresh needed **Rating:** 5.0/5.0 stars **Reviewed by:** Kamal S. | Technical Associate, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Zscaler Private Access?** The best thing is unlike other VPN tool this application do need the refresh again and again once connected it works very smooth I have been using since long and it's works with great efficiency **What do you dislike about Zscaler Private Access?** Nothing to dislike about this so far after using if for more than 6 to 8 months it has no dislike so far will keep updating the it team if needed any updates in future **What problems is Zscaler Private Access solving and how is that benefiting you?** Quickly connects to client vpn Stay remain connected for a week no need to authenticate again and again. Works smooth once connected able to access all the whitelisted internal application ### 19. Fast, Seamless Access with Enhanced Security **Rating:** 4.5/5.0 stars **Reviewed by:** Prathamesh K. | Network Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Zscaler Private Access?** Users only get access to the apps they need, not the whole network. You don’t have to connect to a slow, old-style VPN. It sends you to the app in the quickest path, so things load faster. You just open your app, and it works in the background. Apps stay hidden from the internet, so attackers can’t see them. **What do you dislike about Zscaler Private Access?** Setup can be tricky – Getting all the rules, apps, and connectors right can take time. Troubleshooting is not always easy – When something doesn’t work, it can be hard to see why. Cost – It can be expensive for some organizations. **What problems is Zscaler Private Access solving and how is that benefiting you?** Old VPNs are slow and risky. Users need access to apps from anywhere, safely. Hackers can see apps if they are on the network. Managing who can access what is hard. Users can safely reach only the apps they need, from anywhere. Apps stay hidden from the internet, so it’s harder for hackers to attack. No slow VPN – work is faster and smoother. Admins can control access easily without giving full network access. ### 20. Fast Whitelisting, Efficient Security **Rating:** 4.5/5.0 stars **Reviewed by:** Mahmoud S. | IT, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Zscaler Private Access?** I like that Zscaler Private Access is fast and reliable. Whenever I whitelist or blacklist a link, it reflects right away. I also appreciate the logging review features that let me check on user activity. It doesn't affect production, and if there's an urgent action like whitelisting a tool or URL related to the client, it doesn't take time. **What do you dislike about Zscaler Private Access?** I don't like when you whitelist a URL, it doesn't fully work. You still need to whitelist other sublinks to make the URL or tool fully loaded or productive. **What problems is Zscaler Private Access solving and how is that benefiting you?** I use Zscaler Private Access for controlling and securing traffic, addressing security and productivity concerns, and preventing access to non-work URLs. It updates whitelists/blacklists quickly, ensuring that urgent actions don't impact production. ### 21. Easy to Install and Manage Overall **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Zscaler Private Access?** The installation process of Zscaler is quite simple, and its integration for both Windows and MacOs is perfect. User interface is also quite easy to navigate and manage. **What do you dislike about Zscaler Private Access?** The number of features that are available for the end user to change the behavior of Zscaler is quite limited. And customer support is not always fast when having connectivity issues. **What problems is Zscaler Private Access solving and how is that benefiting you?** The main problem it is solving is the secure connectivity to corporate network and cloud resources as well as access to labs remotely. It enables me to work from anywhere ### 22. Enhanced Security and Seamless Experience **Rating:** 4.5/5.0 stars **Reviewed by:** kelil h. **Reviewed Date:** December 02, 2025 **What do you like best about Zscaler Private Access?** I appreciate the enhanced security that Zscaler Private Access provides by allowing no network access and eliminating the need for public IP addresses. This means users never have direct network access, and it reduces the risk of security breaches since attackers cannot see or ping the network. The feature that applications remain hidden and require no NAT makes them invisible to potential attackers, which significantly bolsters security. Furthermore, I enjoy the seamless user experience Zscaler Private Access offers as it operates quietly in the background, making the transition smooth and user-friendly without interrupting workflow. **What do you dislike about Zscaler Private Access?** Even though Zscaler Private Access provides substantial benefits, the migration process was somewhat challenging. Some of the difficulties included mapping network-access-based systems to app-based access, identifying all internal application user accesses, and dealing with user resistance. **What problems is Zscaler Private Access solving and how is that benefiting you?** I use Zscaler Private Access for secure remote access, eliminating slow, unreliable VPN. It offers no network access, no need for public IPs, and a seamless user experience, reducing security risks and keeping applications hidden from attackers. ### 23. Seamless Zero-Trust Access That Elevates Security and User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Suren B. | Senior Technical Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Zscaler Private Access?** I like that Zscaler Private Access provides seamless, zero-trust access to internal applications without requiring a traditional VPN. It improves security and user experience while reducing dependency on network-based access. **What do you dislike about Zscaler Private Access?** Sometimes the troubleshooting process can be challenging because logs and error messages aren’t always clear, and diagnosing connectivity issues often requires multiple tools and steps. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access is solving the challenge of secure remote access without relying on traditional VPN infrastructure. By channelizing traffic at the application level instead of providing full network access, it significantly reduces unnecessary network load and improves performance. This approach not only minimizes network congestion but also enhances security by eliminating lateral movement. From a user perspective, it provides seamless and reliable connectivity to internal applications while reducing dependency on network routing or multiple access gateways. Overall, it simplifies access, increases efficiency, and delivers a better user experience while strengthening the organization’s Zero Trust security posture. ### 24. Zero Trust Security Makes Remote Work Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Yousef M. | Technical Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2026 **What do you like best about Zscaler Private Access?** Zero Trust Security enforces least-privilege access and Seamless, VPN-Free Access without the complexity of a traditional VPN. Those make remote work much smoother. **What do you dislike about Zscaler Private Access?** Limited Offline Functionality: the application is only designed for online access, so users may encounter issues if temporarily offline or with unstable internet. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access solves the challenges of traditional VPNs, such as slow performance, complex management, and broad network exposure. By providing secure, application-level access instead of full network access, it significantly reduces security risks and prevents lateral movement. It benefits me by enabling reliable, VPN-free access to internal applications from anywhere, improving user experience and productivity. The Zero Trust model and integration with SSO also simplify access management, strengthen security, and make onboarding and offboarding much more efficient. ### 25. its one of the Best VPN i have worked **Rating:** 5.0/5.0 stars **Reviewed by:** Athimoolam A. | ZPA administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Zscaler Private Access?** Seamless Remote Access Ease of Use & Scalability No Hardware Dependency Reduces time spent on redundant access mapping and troubleshooting. Enhances performance by routing traffic through Zscaler’s cloud. Boosts business productivity by simplifying secure access **What do you dislike about Zscaler Private Access?** still the cisco Jabber is not supporting properly. Users report slow loading times, latency, and connection delays, especially under poor network conditions or when accessing high-bandwidth internal apps. The subscription model can become expensive over time, especially for smaller organizations. **What problems is Zscaler Private Access solving and how is that benefiting you?** VPN clients require manual updates and maintenance. Mapping user access to applications is time-consuming and error-prone. Public-facing IPs and open ports are vulnerable to exploitation. Benefits: ZPA enforces least-privilege access: users connect only to specific applications, not the network Cloud-native and easy to deploy across global sites. Supports hybrid workforces and IoT/OT device access ### 26. A Game-Changer for Remote Work in Unstable Networks **Rating:** 5.0/5.0 stars **Reviewed by:** Bereket A. G. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Zscaler Private Access?** I love how Zscaler Private Access simplifies my remote work by providing ease of use, especially in environments with unstable networks like Ethiopia. Unlike traditional VPNs that require constant reconnections and multiple layers of reauthentication, this solution dramatically streamlines the process. I find Zscaler Private Access particularly valuable for its ability to handle multi-environment access with remarkable efficiency, allowing seamless switching between platforms such as Azure, private VMs, and AWS without the need for repeated authentication. This feature, in particular, boosts my productivity and operational flow because I don’t waste time dealing with cumbersome authentication procedures. Additionally, the diversity of platforms I can access through Zscaler Private Access increases its versatility and utility for various tasks and projects. The initial setup was easy, further enhancing the overall positive experience with the tool. **What do you dislike about Zscaler Private Access?** bit hard for organizing **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access simplifies remote access by eliminating frequent reauthentication, even with an unstable network in Ethiopia. It's easy to use and supports multiple environments like Azure, AWS, and private VM without the hassle of frequent authentication. ### 27. Secure Access without Speed Compromises **Rating:** 5.0/5.0 stars **Reviewed by:** Stephan M. | Tier 3 Support Engineer **Reviewed Date:** December 09, 2025 **What do you like best about Zscaler Private Access?** I like that Zscaler Private Access does not reduce the connection speed; my internet remains just as fast. Also, it is very easy to connect to Zscaler and, so far, I haven't had any problems, unlike other tools I've used in the past. The initial setup was also very easy. I would definitely recommend Zscaler Private Access to a friend or colleague. **What do you dislike about Zscaler Private Access?** The only thing I don't like is that after a certain amount of time, it disconnects by itself, and I have to reconnect it. I'm not sure how long, but I would venture to say approximately 3 hours of inactivity. Sometimes I need it to stay connected and it doesn't happen. **What problems is Zscaler Private Access solving and how is that benefiting you?** I use Zscaler Private Access to securely connect to my company's services, allowing me to access tools like Cyberark and remote desktop without reducing my connection speed. ### 28. Effortless Remote Access, Minor Performance Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Abdelrahman M. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2025 **What do you like best about Zscaler Private Access?** I find Zscaler Private Access incredibly easy to use, which is a big plus for me as I don't have to manually connect. It's convenient because it runs in the background, removing extra steps from my daily workflow. This helps me focus on my work instead of worrying about connection issues. I also appreciate the security it offers, and the initial setup was smooth since IT provided clear instructions, leaving me with no issues. **What do you dislike about Zscaler Private Access?** Sometimes it feels slower than usual and it is hard to tell if it's the network or the app. **What problems is Zscaler Private Access solving and how is that benefiting you?** I use Zscaler Private Access to securely and effortlessly access my company's internal systems remotely, eliminating the need for traditional VPNs. It simplifies my workflow by running in the background and focusing on my work, not on the connection. ### 29. Seamless Cloud Security with Zscaler: Fast, Reliable, and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Zscaler Private Access?** Our organisation has switched from existing VPN to Zscaler and it is really doing a great job in kind of cyber security. It is easy to install and operate one of the best fully cloud solution any one can at any corner of world can easily get this software. It has good unified solution which combines ZIA, ZPA, DLP etc. The real time telemetry is above the mark and it inlines with SSL inspection. Faster and reliable. It is easy to configure, troubleshoot and monitor. **What do you dislike about Zscaler Private Access?** The interface or UI can be more enhanced and sometimes the reports slowdowns in SSL inspection apart from this everything is good. Sometimes it get disconnect automatically. **What problems is Zscaler Private Access solving and how is that benefiting you?** We mostly use Zscaler for Private application access (ZPA) which allow our own software to run hassles free and monitoring user experience and productivity. ### 30. Seamless Network Security Without VPN Hassles **Rating:** 4.5/5.0 stars **Reviewed by:** Ben G. | Insurance Advisor | Broker - Serving Personal & Commercial Clients, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Zscaler Private Access?** I like that Zscaler Private Access runs quietly in the background, so I don't have to constantly log in to VPNs. It's better than a firewall and a VPN with no gaps, making the setup fairly seamless. **What do you dislike about Zscaler Private Access?** N/A **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access is better than a firewall and VPN with no gaps. It runs quietly in the background, so I don't have to constantly log in to VPNs. ### 31. Secure, Scalable, and Effortless to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Mahmoud A. | Information Technology Site Lead **Reviewed Date:** February 03, 2026 **What do you like best about Zscaler Private Access?** I really like the scalability and reliability of Zscaler Private Access. It's pretty fast when you blacklist or whitelist a link, and the changes reflect on all devices or users, even for those working from home. This makes it really convenient. The setup was easy, too, with no issues during configuration. I just had to push the configuration and profiles on our production floor, and it worked smoothly. **What do you dislike about Zscaler Private Access?** Currently i dont have any dislikes **What problems is Zscaler Private Access solving and how is that benefiting you?** I use Zscaler Private Access to prevent users from accessing unauthorized or unrelated work links, addressing security concerns and blocking non-work related websites like social media and suspicious links. ### 32. Fast Whitelisting with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed G. | Procurement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Zscaler Private Access?** I like the fast reflection in whitelisting and blacklisting and controlling user URLs access. It helps solve the issue of controlling what end-users can access, making them more productive. The setup was pretty easy to initiate too. **What do you dislike about Zscaler Private Access?** In whitelisting, sometimes it requires whitelisting another sub links to work, which I think needs to be improved. Applying sub categories or suggestions when whitelisting URLs to make things work would be helpful. **What problems is Zscaler Private Access solving and how is that benefiting you?** I use Zscaler Private Access for controlling end-user traffic and logging for incident analysis. It solves controlling what end-users can access, making them more productive. ### 33. Great Access Control, but a Bit Complex for Beginners **Rating:** 4.0/5.0 stars **Reviewed by:** Johannes N. | Customer Experience Associate, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Zscaler Private Access?** One thing that i loved about using it, the fact that they went beyond fto ensure only specific access to network is one of the most amazing thing i've seen in a while, wish a lot of people actually used it in my country **What do you dislike about Zscaler Private Access?** It's kinda complex for me, but i like it so far tbh , not a specific thing that i dislike about it really, just that it might kinda be complex for first time users **What problems is Zscaler Private Access solving and how is that benefiting you?** I remember knowing about it , on reddit after seacrhing for an alternative , after using different VPN, one thing that i love about it is how they've changed security for VPN providers(Idk why no one thought about it before hhh), anyways, it has changed how people has access to data, limiting to only a selected networks is amazing and as someone who values security and data , this is a gem ### 34. Seamless and Secure Remote Access Without Traditional VPN Hassles **Rating:** 4.5/5.0 stars **Reviewed by:** Khedir Q. | System Admininstrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Zscaler Private Access?** It simplifies secure remote access without needing a traditional VPN. It only connects users to the apps they need, reducing risk and improving security. It’s seamless for users—no constant logins or dropped connections when switching networks. Plus, performance is better since traffic doesn’t route through a central VPN. **What do you dislike about Zscaler Private Access?** ZPA generally keeps things secure, but it can be overly restrictive—blocking legitimate sites like Yahoo Sports. Performance is sometimes inconsistent, with slowdowns or dropped connections, especially when switching networks. Troubleshooting issues can also be unclear. A bit more flexibility and smoother user experience would make it much better for daily use. **What problems is Zscaler Private Access solving and how is that benefiting you?** ZPA makes it easy to connect private apps across on-prem and cloud environments without changing the network setup—App Connectors handle the integration. It’s secure because app and data center details aren’t exposed, and there’s no direct link between user devices and apps. Access flows through App Connectors, which are only reachable via the Client Connector. For apps that require access through a corporate public IP, deploying SIPA allows traffic to route through your own IP instead of Zscaler’s cloud IP. ### 35. Seamless Zero-Trust Access with Zscaler Private Access, but Setup Can Be Complex **Rating:** 5.0/5.0 stars **Reviewed by:** pratik k. | Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Zscaler Private Access?** What I like best about Zscaler Private Access is its seamless zero-trust access model that removes the need for traditional VPNs. It provides secure, fast, and reliable access to internal applications from anywhere, without exposing them to the internet. The user experience is smooth, and the centralized policy management makes administration much easier. I also appreciate how well it integrates with identity providers for authentication and how it helps maintain strong security and compliance while keeping performance consistent. **What do you dislike about Zscaler Private Access?** At times, the initial configuration and policy setup can be a bit complex, especially for new administrators. The troubleshooting process when users face access issues could also be more intuitive, as logs and diagnostics sometimes require deeper technical expertise. Additionally, occasional latency can occur when connecting to applications hosted in certain regions. However, once properly configured, it performs very reliably and requires minimal maintenance. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access is solving the challenge of providing secure remote access to internal applications without relying on traditional VPNs. It enables a zero-trust security model, ensuring that users only access the specific apps they’re authorized for. This has significantly improved our organization’s security posture while simplifying connectivity for remote and hybrid employees. It has also reduced VPN management overhead, improved performance and reliability, and made onboarding new users much faster. Overall, it’s helped us achieve better scalability, stronger compliance, and a smoother user experience. ### 36. Beyond the Perimeter **Rating:** 4.0/5.0 stars **Reviewed by:** Ritika K. | Senior Analyst, Computer & Network Security, Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2025 **What do you like best about Zscaler Private Access?** The thing which I like best about the ZPA is its reducing the Attack Surface: it render the internal application invisible to the internet. The users do not need to connect to corporate network , but they gets a chance to connect directly to the app via Zscaler cloud. Ans the IP and network both remains secure and do not get disclosed. The another thing is its security feature where if somehow attacker gains an access to user's device , so they can only access the specific application not to the not to the network resources . **What do you dislike about Zscaler Private Access?** Slowness issue : Some of the users reported slowness issues in loading during the peak hours . Next is the upload speeds can be significantly degraded. . **What problems is Zscaler Private Access solving and how is that benefiting you?** The problem which ZSCALAR is solving is ,its minimizing the security risk of traditional VPN's . ZPA always connects users directly to specific applications , never to whole corporate network . ### 37. Excellent Security Solution for Global Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Manish G. | Pre-sales Solution Architect, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about Zscaler Private Access?** Its replaced Cisco VPN and good security tool to use in everyday work in big companies who has multi country and global presence. it also block many things **What do you dislike about Zscaler Private Access?** It blocks the local computer resources which are used at home, being in office is okay but when u work at home and want to use some tool and local printer it blocks. **What problems is Zscaler Private Access solving and how is that benefiting you?** Its replaced Cisco VPN and good security tool to use in everyday work in big companies who has multi country and global presence. it also blocks many things ### 38. Best ZTNA solution to achieve digital transformation **Rating:** 4.5/5.0 stars **Reviewed by:** PRAVEEN P. | Senior Associate Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2025 **What do you like best about Zscaler Private Access?** Easy Integration with multiple identity providers, including Microsoft AD, Entra ID, Google, Okta, and Ping. And it supports both SAML and SCIM provisioning methods. Quick Connectivity through the Client connector and multiple data centres available in different regions, we can select the nearest based on user and Application availability. Some features, like Source IP Anchoring(SIPA) and Nano log Streaming Services, will really help to address special use cases. We can raise a support case from the tenant, and the response from the TAC team is timely and effective. **What do you dislike about Zscaler Private Access?** It is expensive to compare with a VPN solution, and it requires an additional subscription to utilise some features like NSS and SIPA. **What problems is Zscaler Private Access solving and how is that benefiting you?** No complexity to connect apps- Private applications are hosted in differnt on-prem datacenters and clound environments, without doing any changes in network architecture, easily connect applications via App connectors. Secure way of connect- Application & datacenter network details are not publicly accesble/hosted, there is no direct connectivity between end device and Applications. Appications connected with App connectors, and App connectors accessble via Client connector only. IP requirement- In some use cases, client applications only accessble via corporate public Ip, by deploying SIPA, we have access client application via our own IP not through Zscaler cloud IP. ### 39. Zscaler Private Access: Seamless Remote Access **Rating:** 4.5/5.0 stars **Reviewed by:** Avnish P. | Information Technology Analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Zscaler Private Access?** Zscaler Private Access has truly transformed the way we handle secure remote connectivity. Our users now enjoy seamless, always-on access to internal applications, all without the need for a traditional VPN. **What do you dislike about Zscaler Private Access?** Setting up the system initially can be somewhat complicated, particularly when it comes to configuring access policies and connecting with several identity providers. Additionally, users have observed short reconnections occurring when they change networks or wake their laptops from sleep. **What problems is Zscaler Private Access solving and how is that benefiting you?** Improved our security posture and reduced the risk of lateral movement or unauthorized access. it helped us move away from legacy VPN infrastructure and adopt a true zero-trust model. ### 40. Fast, Safe, and Frictionless Access **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Zscaler Private Access?** What I appreciate most about Zscaler Private Access is its ability to deliver secure and seamless access to internal applications without the need for traditional VPNs. By adopting a zero-trust approach, it not only reduces the attack surface but also enhances the user experience and streamlines access management. **What do you dislike about Zscaler Private Access?** One aspect I find frustrating about Zscaler Private Access is that troubleshooting can be quite difficult at times. Since access is separated from the underlying network, resolving connectivity problems often means working through several layers, including policies, connectors, identity, and application settings. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access addresses the shortcomings of traditional VPNs by offering secure, identity-based access to internal applications without exposing the entire network. By removing the need for full tunnel VPNs, it helps reduce the attack surface and blocks lateral movement within the network. For me, this results in enhanced security, easier access management, and a noticeably faster, more seamless user experience. ### 41. Fast, Reliable Access and Superior Visibility with Zscaler **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek S. | Information Technology Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Zscaler Private Access?** Zscaler offers application level access without the hassle typically associated with traditional VPNs. Its performance is both fast and reliable, and it provides clear visibility on detailed connection and audit logs an area where most VPNs tend to fall short. **What do you dislike about Zscaler Private Access?** The initial setup and policy configuration can be bit complex, and the admin UI would be user -friendly and make navigation and troubleshooting easier **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access helps us secure access to apps, It’s made remote work smoother and reduced the usual VPN issues, while also giving better control and visibility for the IT and security team. ### 42. Great Remote Access, but Zscaler Login Issues Can Be Frustrating **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik K. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Zscaler Private Access?** For user experience: Fast, transparent access to internal apps from anywhere. For work from home it's best we can connect remotely and connect to internal apps **What do you dislike about Zscaler Private Access?** Sometimes the zscalar login will not work properly I faced a soft lock issue recently on the login it .I had to raise Ihd for removing the soft lock on my user id **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access eliminates the need for traditional VPNs by providing secure, zero-trust access to internal apps. It prevents lateral movement, reduces attack surfaces, and improves performance with seamless, cloud-delivered connectivity for users anywhere. ### 43. Effortless, Fast, and Reliable Access to Private Apps **Rating:** 5.0/5.0 stars **Reviewed by:** Argenis José G. | Back End Developer at Glasshive, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Zscaler Private Access?** I really like how stable and fast the connection is. It makes it easy to access private apps without using a traditional VPN. It’s simple to setup and once it’s running you just forget it’s there, it just works. **What do you dislike about Zscaler Private Access?** Sometimes it takes a bit longer to connect after restart, and a few apps don’t load right away. Also the updates can break the session once in a while, but nothing too bad. **What problems is Zscaler Private Access solving and how is that benefiting you?** It helps a lot with secure remote access without needing a VPN. We can connect to internal apps from anywhere and it feels faster and more stable. It also reduce IT support issues cause users just login once and everything works fine. ### 44. Secure and Seamless Access with Cloud-Native Advantages **Rating:** 4.5/5.0 stars **Reviewed by:** Pierre D. **Reviewed Date:** February 03, 2026 **What do you like best about Zscaler Private Access?** I really appreciate Zscaler Private Access for its ability to remove lateral movement, which helps me use my apps smoothly. Additionally, its cloud-native approach offers a superior user experience, and I found the initial setup to be very easy. **What do you dislike about Zscaler Private Access?** Nothing at all **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access resolves network security problems and removes lateral movement, allowing me smooth access to applications with a secure, cloud-native approach that enhances user experience. ### 45. Fast, Reliable, and Easy Setup for Secure Access **Rating:** 5.0/5.0 stars **Reviewed by:** Joe P. | System Admin/ SRE, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Zscaler Private Access?** I use Zscaler Private Access to securely connect to internal company applications without needing a VPN, and I find it solves the problem of unsecure connections effectively. What I like most about Zscaler Private Access is its fast access, which significantly enhances my workflow and productivity. Its reliability is another aspect I truly appreciate, as it ensures consistent and uninterrupted service. The ease of the initial setup was also a pleasant surprise, making the transition smooth and hassle-free. **What do you dislike about Zscaler Private Access?** i think it works pretty fine **What problems is Zscaler Private Access solving and how is that benefiting you?** I use Zscaler Private Access to securely connect to internal company applications without needing a VPN, solving unsecure connections. It provides fast access and reliability. ### 46. Easy to Use, Quick Updates with Minor Sync Delays **Rating:** 4.5/5.0 stars **Reviewed by:** Tayel T. **Reviewed Date:** February 06, 2026 **What do you like best about Zscaler Private Access?** I like that Zscaler Private Access is easy to use and understood. Once I assign the profile for the user, it's updated and responds quickly. The initial setup was simple for my team. **What do you dislike about Zscaler Private Access?** Sometimes it takes a lot of time to sync the profile rules. **What problems is Zscaler Private Access solving and how is that benefiting you?** Zscaler Private Access resolves many company issues, is easy to use, and allows for quick profile updates, improving response speed. ### 47. Review on Z Scaler **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjay P. | Asst. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Zscaler Private Access?** What I appreciate most about Zscaler is its always-on security feature, which protects me continuously without causing any slowdown to my internet speed or browsing experience. **What do you dislike about Zscaler Private Access?** Occasionally, there are connectivity problems with certain websites and internal applications, which can disrupt the workflow. **What problems is Zscaler Private Access solving and how is that benefiting you?** It offers seamless and secure access to internal company applications without the need for a VPN, eliminating the inconvenience of multiple logins. As a user, I appreciate how it allows me to quickly and reliably access resources from anywhere, all while maintaining strong security. ### 48. A great solution for managing communication and access at administrative level **Rating:** 4.0/5.0 stars **Reviewed by:** Eliezer M. | Senior Motion Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Zscaler Private Access?** In the company where I work is used to allow or deny communications of the equipment with the local network, it also maintains filters so that navigation is safe and is kept within the allowed parameters **What do you dislike about Zscaler Private Access?** The interface is complex, not at all intuitive. **What problems is Zscaler Private Access solving and how is that benefiting you?** The main problem is information security, high levels of security are maintained in the information that is handled and it must be totally safe to open pages with data and prevent pages, people or companies from wanting to access valuable information ### 49. Strong Security, But Latency Can Be an Issue **Rating:** 3.5/5.0 stars **Reviewed by:** Priyanka T. | Engineer , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Zscaler Private Access?** Enjanced security is the perfect feature of zscaler. It prevents where a hacker gets on a network and jumps from one system to another- which is not possible with ZPA **What do you dislike about Zscaler Private Access?** Performance & Latency: Because traffic must travel to a Zscaler data center before reaching your application, users may experience "hops" that add latency **What problems is Zscaler Private Access solving and how is that benefiting you?** The level of security provided by zscaler because it belives in the principle. Never trust always verify. In this way, hackers cannot enter our systems and our data can be secure ### 50. Exceptionally User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ayoub S. | Information Technology Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Zscaler Private Access?** It is user friendly and not complicated. Users like fedex pilots will grant access to it with their employee ID and aithorized with Okta verify which make it more secure. **What do you dislike about Zscaler Private Access?** When updating IOS the application faces some problems and requires some troubleshooting steps to be taken in order to fix and that require second help. **What problems is Zscaler Private Access solving and how is that benefiting you?** For my work as Fedex ipad support I provide support to pilots ipads and this requires being in the same network with them. And Zscaler provides ease of access to provide this support. ## Zscaler Private Access Discussions - [What does zscaler software do?](https://www.g2.com/discussions/zscaler-private-access-what-does-zscaler-software-do) - 1 comment - [What is private access zscaler?](https://www.g2.com/discussions/what-is-private-access-zscaler) - 1 comment - [View Zscaler Private Access pricing details and edition comparison](https://www.g2.com/products/zscaler-private-access/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A39%3A17+-0500&secure%5Bsession_id%5D=db60e840-bb83-4db9-97d7-f7cad213c9a3&secure%5Btoken%5D=08c694d1c8ac210cdc5455ef33dc3aaf8e39860e6e16403c824ca27c0309b4cb&format=llm_user) ## Zscaler Private Access Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - [GApps Manager SSO for G Suite](https://www.g2.com/products/gapps-manager-sso-for-g-suite/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Edge](https://www.g2.com/products/microsoft-edge/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) ## Zscaler Private Access Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Network Management** - Network Segmentation - Network Mapping - Security Analytics - API/Integrations **Management** - Multicloud Management - DLP Configuration - Dynamic Scaling - Policy Enforcement **Components - Secure Access Service Edge (SASE)** - Zero Trust Network Access (ZTNA) - Wide Area Network (WAN) - Cloud Access Security Broker (CASB) - Secure Web Gateway (SWG) - Firewall as a Service **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Usage** - Multi-Device Usage - Multiple Concurrent Connections - Protocol Choices - Unlimited Bandwidth - No Log Storage - Varied Server Locations - Unlimited Server Switches **Security** - Security Automation - Application Security - Workload Protection - Data Protection **Monitoring** - Data Center Networking - Multicloud Visibility - Anomaly Detection **Artificial Intelligence - Secure Access Service Edge (SASE)** - Predictive Capabilities - Real-Time Threat Detection - Automation **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Security** - Data Security - Data loss Prevention - Security Auditing **Miscellaneous** - Live Customer Support - Open Source Code - Multiple Payment Methods **Identity Management** - Adaptive Access Control - Identity Scoring - User Monitoring **Protection** - Firewall-as-a-Service - Cloud Application Brokerage - Web Gateway - Adaptive Access Control **Agentic AI - Secure Access Service Edge (SASE) Platforms** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Identity** - SSO - Governance - User Analytics **Generative AI** - AI Text Summarization - AI Text Generation ## Top Zscaler Private Access Alternatives - [Twingate](https://www.g2.com/products/twingate/reviews) - 4.7/5.0 (73 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (868 reviews) - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,196 reviews)