# Zscaler Private Access Reviews
**Vendor:** Zscaler  
**Category:** [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 135
## About Zscaler Private Access
Zscaler Private Access (ZPA) is a cloud-based zero trust solution that securely connects users to private applications hosted in public clouds, data centers, or on-premises environments without relying on traditional VPNs or exposing them to the internet. Built on the principles of zero trust, ZPA ensures that users are authenticated and authorized before granting access, providing application-specific access rather than exposing the network. With AI-powered segmentation and identity-based policies, ZPA minimizes the attack surface, makes applications invisible to the internet, and prevents lateral movement. By simplifying access, reducing IT complexity, and improving user experience, ZPA supports modern hybrid work while delivering unmatched scalability and performance. Key Features and Benefits: • Minimize the Attack Surface: Private applications are hidden behind the Zero Trust Exchange, making them invisible and unreachable. Users connect to apps, not the network. • Eliminate Lateral Movement: Least-privileged access allows one-to-one user-to-application connections, avoiding network-wide exposure. • Deliver Exceptional User Experience & Boost Hybrid Workforce Productivity: Fast, direct access to apps via 160+ global points of presence ensures low latency and no backhauling, boosting productivity. • Accelerate Zero Trust Journey with AI-powered User-to-app Segmentation: AI/ML generates custom app segmentation recommendations, simplifying user-to-app segmentation. • Prevent Compromised Users, Insider Threats & Advanced Attackers: Comprehensive protection for private apps with OWASP Top 10 prevention, inline inspection, advanced threat protection, and data loss prevention. • Extend Zero Trust to All Applications: Enable secure remote access for legacy network connected applications such as VOIP and server-to-client applications, and extranet applications hosted in business partner or vendor networks. • Ensure Business Continuity and High Availability: ZPA Private Service Edge caches policies for zero trust access during internet outages, allowing for secure connectivity and business continuity. • Reduce Cost & Operational Complexity: Replaces legacy VPNs, simplifying management and cutting hardware and operational costs. Accelerate M&A time-to-value without having to integrate networks.



## Zscaler Private Access Pros & Cons
**What users like:**

- Users value the **always-on security** of Zscaler Private Access, ensuring uninterrupted and safe access to applications. (64 reviews)
- Users appreciate the **ease of use** of Zscaler Private Access, enjoying quick updates and simple management. (53 reviews)
- Users value the **secure and seamless access** provided by Zscaler Private Access, enhancing security without traditional VPNs. (49 reviews)
- Users value the **efficiency of seamless access** to applications without the need for traditional VPN connections. (30 reviews)
- Users value the **reliable always-on security** of Zscaler Private Access, ensuring protected access without slowing down performance. (25 reviews)
- Time-saving (22 reviews)
- Easy Access (21 reviews)
- Users value the **seamless zero-trust access** of Zscaler Private Access, which enhances security while simplifying user experience. (16 reviews)
- Efficiency (16 reviews)
- Convenience (13 reviews)

**What users dislike:**

- Users experience **connection issues** with Zscaler, including frustrating re-sign-ins and poor performance during network fluctuations. (24 reviews)
- Users find **error handling challenging** in Zscaler Private Access, complicating troubleshooting and connectivity solutions. (21 reviews)
- Users experience **slow loading** times with Zscaler Private Access, impacting their overall connectivity and browsing speed. (20 reviews)
- Users find Zscaler Private Access **expensive** , especially smaller businesses that compare pricing to traditional VPN solutions. (18 reviews)
- Users report experiencing **slow internet** issues with Zscaler Private Access, affecting connectivity and overall performance. (16 reviews)
- Difficult Learning Curve (14 reviews)
- Users experience **slow performance** with Zscaler Private Access, resulting in delays when accessing sites and apps. (14 reviews)
- Users experience **delay issues** with Zscaler Private Access, especially when network conditions aren't optimal for site access. (12 reviews)
- Difficult Configuration (12 reviews)
- Complex Administration (11 reviews)


## Zscaler Private Access Discussions
  - [What does zscaler software do?](https://www.g2.com/discussions/zscaler-private-access-what-does-zscaler-software-do) - 1 comment
  - [What is private access zscaler?](https://www.g2.com/discussions/what-is-private-access-zscaler) - 1 comment

- [View Zscaler Private Access pricing details and edition comparison](https://www.g2.com/products/zscaler-private-access/reviews?page=8&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-15+17%3A44%3A29+-0500&secure%5Bsession_id%5D=ac315bb4-a4a9-4580-ba96-d2c640dc1d96&secure%5Btoken%5D=9e791524a9f0d30c74f848f66ba19937c6e8efb8e23df4d5643ba74bcad29a8a&format=llm_user)
## Zscaler Private Access Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews)
  - [GApps Manager SSO for G Suite](https://www.g2.com/products/gapps-manager-sso-for-g-suite/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Edge](https://www.g2.com/products/microsoft-edge/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)

## Zscaler Private Access Features
**Authentication Options**
- Authentication User experience
- Supports Required Authentication systems
- Multi-Factor Authentication
- Supports Required Authentication Methods/Protocols
- Federation/SAML support (idp)
- Federation/SAML support (sp)

**Network Management**
- Network Segmentation
- Network Mapping
- Security Analytics
- API/Integrations

**Management**
- Multicloud Management
- DLP Configuration
- Dynamic Scaling
- Policy Enforcement

**Components - Secure Access Service Edge (SASE)**
- Zero Trust Network Access (ZTNA)
- Wide Area Network (WAN)
- Cloud Access Security Broker (CASB)
- Secure Web Gateway (SWG)
- Firewall as a Service

**Access Control Types**
- Endpoint access
- Local Access
- Remote Access
- Partner Access
- Supports BYOD users

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Usage**
- Multi-Device Usage
- Multiple Concurrent Connections
- Protocol Choices
- Unlimited Bandwidth
- No Log Storage
- Varied Server Locations
- Unlimited Server Switches

**Security**
- Security Automation
- Application Security
- Workload Protection
- Data Protection

**Monitoring**
- Data Center Networking
- Multicloud Visibility
- Anomaly Detection

**Artificial Intelligence - Secure Access Service Edge (SASE)**
- Predictive Capabilities
- Real-Time Threat Detection
- Automation

**Administration**
- Ease of installation on server
- Password Policy Enforcement
- Administration Console
- Ease of connecting applications
- Self Service Password Administration

**Security**
- Data Security
- Data loss Prevention
- Security Auditing

**Miscellaneous**
- Live Customer Support
- Open Source Code
- Multiple Payment Methods

**Identity Management**
- Adaptive Access Control
- Identity Scoring
- User Monitoring

**Protection**
- Firewall-as-a-Service
- Cloud Application Brokerage
- Web Gateway
- Adaptive Access Control

**Agentic AI - Secure Access Service Edge (SASE) Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Platform**
- Multiple Operating system support
- Multi-Domain Support
- Cross Browser support
- Fail over protection
- Reporting
- Auditing
- Third Party Web Services support

**Identity**
- SSO
- Governance
- User Analytics

**Generative AI**
- AI Text Summarization
- AI Text Generation

## Top Zscaler Private Access Alternatives
  - [Twingate](https://www.g2.com/products/twingate/reviews) - 4.7/5.0 (73 reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (868 reviews)
  - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,196 reviews)