---
title: Circles Reviews
meta_title: 'Circles Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Circles works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-05'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Circles Reviews
**Vendor:** Circles  
**Category:** [Experience Management Software](https://www.g2.com/categories/experience-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Circles
Circles is an AI-powered audience intelligence platform that turns qualitative customer data into structured insights for messaging, positioning, sales, product, and go-to-market decisions. It helps teams analyze surveys, interviews, sales calls, reviews, support tickets, and customer messages to identify audience segments, motivations, objections, beliefs, and language patterns.




## Circles Reviews
  ### 1. Understand your customers to make a communication to make them take action

**Rating:** 5.0/5.0 stars

**Reviewed by:** César A. | Cofundador, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** June 03, 2026

**What do you like best about Circles?**

Understanding what my customers need has been the key to improving my sales.
Using it extremely easy.

**What do you dislike about Circles?**

At the moment, I don’t see any issues to report.

**What problems is Circles solving and how is that benefiting you?**

The key problem AskCircles addresses is communication with customers, so they fully understand my offer and feel identified with it. I had tried using “common” AI models before, but the results weren’t even close to what I got with Circles.



- [View Circles pricing details and edition comparison](https://www.g2.com/products/circles-2026-05-26/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-07+16%3A48%3A22+-0500&secure%5Bsession_id%5D=ca1f9f90-ca4a-4e8c-9cee-88c5efd315e7&secure%5Btoken%5D=216fe1751074971783373ebab59f06a5a85f07474ca8506992d4f5abbe1df6da&format=llm_user)

## Circles Features
**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions
- Customizable Branding
- Knowledge Management
- Workflow Management
- Email Management
- Feedback Management
- Survey/Poll Management
- Negative Feedback Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Multi-Language

**Additional Functionality**
- Real-Time Reporting
- Drag & Drop
- Surveys & Feedback
- Dashboard
- NPS Survey Structure
- Customizable Forms
- Visual Analytics
- Data Visualization
- Customer Segmentation
- Tagging
- Customer Journey Mapping
- Text Analysis
- Customizable Reports
- Real-Time Notifications
- Alerts/Notifications
- Access Controls/Permissions
- CRM
- Multi-Channel Data Collection
- Multi-Channel Communication
- Customizable Fields
- Real-Time Analytics
- Predictive Analytics
- Collaboration Tools
- Sentiment Analysis
- Trend Analysis
- API
- AI Copilot
- Engagement Tracking
- Customizable Templates
- Reporting/Analytics

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