First of all, the software has everything you need wrapped up into one. It allows your intake forms (custom if you desire) to import information directly into patient demographics. Your scheduling system talks to the patient EHR and keeps patients on track with their care plans. The two-way texting feature and patient-facing app have made life easier for all of our patients and have received rave reviews from them! I also love the integration with Cash Practice, which creates seamless payments and auto-drafts. If all that isn't enough, their customer service is top-notch! I use their AI assistant multiple times a week for when I can't immediately remember where to find a feature, and if "Fin" doesn't know what I need, they connect me immediately to a live person. I have never been disappointed by their aim to please and true care about my practice. Review collected by and hosted on G2.com.

Truly no downsides. I can't think of anything I would change. Review collected by and hosted on G2.com.

It streamlines daily operations and makes training easy Review collected by and hosted on G2.com.

I wish we could message patients directly instead of using another software Review collected by and hosted on G2.com.

We’ve been using ChiroHD in our office for a couple years now, and it has been great! From scheduling to patient records, everything is seamless and easy to navigate. The user-friendly interface makes it simple for our team to stay organized, and the integrations are seamless.

The customer support is top-notch, always quick to respond and super helpful. Review collected by and hosted on G2.com.

One enhancement that would be incredibly helpful is the implementation of ERA capabilities for insurance billing. This addition would streamline our workflow even further and improve efficiency when processing claims. Review collected by and hosted on G2.com.

The customer support is definitely the best part of chiroHD. They are always friendly and helpful and respond in a timely manner. If they can't solve your problem they are never afraid to let you know they need to do some more research and they will get back to as soon as possible. Review collected by and hosted on G2.com.

I'm not happy with the insurance processing side of it. Review collected by and hosted on G2.com.

I love how simple it is and that everything is all in one. I also love that I can access it anytime and anywhere. Review collected by and hosted on G2.com.

My least favorite thing is when printing statements. I don't have many to do and not very often so it really is minor for me, but to be able to print all would be ideal. Review collected by and hosted on G2.com.

Ease of scheduling patients using our care plan templates Review collected by and hosted on G2.com.

Reports are not the best. Some information randomly comes up missing. I have to double and triple check the accuracy. Review collected by and hosted on G2.com.

Instant access to live help and assistance when needed. Review collected by and hosted on G2.com.

The downside to ChiroHD is the cost compared to some of the cheaper options, you get what you pay for here! Review collected by and hosted on G2.com.

Very Easy to use and to learn. Lots of tutorials to reference. Review collected by and hosted on G2.com.

It doesn't have the capacity to send mass texts. The Text reminders are a bit problematic as well. Review collected by and hosted on G2.com.

The easy Claims submission process is what the medical billing team likes to most. Review collected by and hosted on G2.com.

The downsides would be posting eobs for multiple patients and no ledger to make corrections directly on the date of service. Review collected by and hosted on G2.com.