# ChatWork vs Microsoft Teams Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels in providing seamless communication and collaboration features, making it easy for users to chat, hold meetings, and share files all in one place. This integration with other Microsoft 365 apps significantly enhances productivity and teamwork, which many users appreciate.
- **Users say** that ChatWork stands out for its simplicity and organized communication system. Reviewers highlight its effective task management capabilities, allowing users to assign tasks directly from conversations, which helps streamline workflows and reduce reliance on lengthy emails.
- **According to verified reviews** , Microsoft Teams has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users frequently mention the platform's ability to facilitate fast communication, especially during emergencies, which is crucial for maintaining operational efficiency.
- **Reviewers mention** that while ChatWork is praised for its user-friendly interface and ease of use, it may not cater as effectively to larger enterprises compared to Microsoft Teams. Many users appreciate how ChatWork eliminates the need for excessive email communication, making it ideal for small businesses.
- **G2 reviewers highlight** that both platforms offer solid support, but Microsoft Teams slightly edges out with its comprehensive integration capabilities. Users find that the ability to connect with various Microsoft tools enhances their overall experience, making it a preferred choice for organizations already using Microsoft products.
- **Users report** that ChatWork's built-in task management feature is exceptional for tracking pending work and follow-ups, which is particularly beneficial for teams focused on project management. However, Microsoft Teams' robust video conferencing and audio capabilities are often cited as superior, making it a better fit for organizations that prioritize virtual meetings.



| | ChatWork | Microsoft Teams | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 83 | 19,037 | 
| **Largest Market Segment** | Small-Business (52.8% of reviews) | Enterprise (39.5% of reviews) | 
| **Entry Level Price** | $4 per month | $4.80 1 User Per Month | 

---
## Top Pros & Cons

### ChatWork

Pros:
- Ease of Use (14 reviews)
- Communication (12 reviews)

Cons:
- Integration Issues (7 reviews)
- Limited Features (6 reviews)

### Microsoft Teams

Pros:
- Team Collaboration (895 reviews)
- Ease of Use (845 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (265 reviews)

---
## Ratings Comparison
| Rating | ChatWork | Microsoft Teams | 
|---|---|---|
  | **Meets Requirements** | 8.9 (58 reviews) | 8.9 (14166 reviews) | 
  | **Ease of Use** | 9.1 (58 reviews) | 8.8 (14408 reviews) | 
  | **Ease of Setup** | 9.0 (27 reviews) | 9.1 (4753 reviews) | 
  | **Ease of Admin** | 8.7 (9 reviews) | 8.7 (2806 reviews) | 
  | **Quality of Support** | 8.7 (56 reviews) | 8.6 (11415 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (9 reviews) | 8.9 (2826 reviews) | 
  | **Product Direction (% positive)** | 9.3 (53 reviews) | 8.6 (13454 reviews) | 

---
## Pricing

### ChatWork

#### Entry-Level Pricing

Plan: Personal

Price: $4 per month


[Browse all 3 editions](https://www.g2.com/products/chatwork/pricing)

#### Free Trial

No

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **ChatWork** | 8.2/10 | 47 |
| **Microsoft Teams** | 8.5/10 | 10565 |

#### Business Instant Messaging

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **File Sharing** | 9.3 (40 reviews) | 8.9 (9009 reviews) | 
| **Notifications** | 8.8 (38 reviews) | 8.7 (9200 reviews) | 
| **Search** | 8.3 (38 reviews) | 8.4 (8506 reviews) | 

#### Business Instant Messaging 

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Audio Conferencing** | 8.5 (38 reviews) | 9.0 (8475 reviews) | 
| **Video Conferencing** | 8.2 (37 reviews) | 9.0 (8461 reviews) | 

#### Business Instant Messaging

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Mobile Application** | 8.7 (35 reviews) | 8.8 (8198 reviews) | 
| **Web Application** | 9.1 (37 reviews) | 8.8 (8381 reviews) | 
| **Integrations** | 8.4 (37 reviews) | 8.7 (7383 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Text Summarization** | 7.4 (12 reviews) | 8.2 (1038 reviews) | 

#### AI - Business Instant Messaging

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **AI Powered Search** | 7.1 (11 reviews) | 8.1 (1001 reviews) | 
| **Smart Notifications** | 7.6 (11 reviews) | 8.3 (998 reviews) | 
| **AI Powered Language Translation** | 7.0 (11 reviews) | 8.0 (985 reviews) | 
| **Content Generation** | 7.4 (11 reviews) | 8.1 (977 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Cross-system Integration** | 8.3 (6 reviews) | 8.0 (591 reviews) | 
| **Natural Language Interaction** | 8.6 (6 reviews) | 8.1 (576 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **ChatWork** | N/A | N/A |
| **Microsoft Teams** | 8.8/10 | 10415 |

#### Collaboration Tools

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.0 (8151 reviews) ✓ Verified | 
| **Presentations** | Not enough data | 9.1 (5759 reviews) ✓ Verified | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | 9.2 (6406 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | Feature Not Available | 

#### Meeting Coordination

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Scheduling** | Not enough data | 9.0 (7848 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (7044 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.8 (7208 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 8.9 (5691 reviews) ✓ Verified | 

#### Software Type

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Mobile** | Not enough data | 8.8 (7333 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.7 (5329 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.1 (5996 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (710 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (716 reviews) | 
| **Decision Making** | Not enough data | 7.9 (674 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **ChatWork** | N/A | N/A |
| **Microsoft Teams** | 8.5/10 | 207 |

#### Action Item Detection - AI Note-taking Software

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Action Item extraction** | Not enough data | 8.5 (118 reviews) | 
| **Summary Generation** | Not enough data | 8.9 (131 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | 8.8 (131 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Team-based Access** | Not enough data | 8.7 (128 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | 8.2 (116 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Integrations** | Not enough data | 8.3 (124 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Access Control** | Not enough data | 8.7 (117 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Semantic Search** | Not enough data | 8.1 (108 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | ChatWork | Microsoft Teams | 
|---|---|---|
| **Speaker Recognition** | Not enough data | 8.7 (125 reviews) | 

---
## Categories
**Shared Categories (1):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)


**Unique to Microsoft Teams (2):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | ChatWork | Microsoft Teams | 
|---|---|---|
| **Small-Business** | 52.8% | 22.1% | 
| **Mid-Market** | 33.3% | 38.4% | 
| **Enterprise** | 13.9% | 39.5% | 

### By Industry

#### ChatWork

- **Information Technology and Services:** 19.7%
- **Computer Software:** 9.1%
- **Accounting:** 4.5%
- **Financial Services:** 4.5%
- **Marketing and Advertising:** 4.5%
- **Aviation & Aerospace:** 3.0%
- **Education Management:** 3.0%
- **Government Administration:** 3.0%
- **Higher Education:** 3.0%
- **Consulting:** 3.0%
- **Other:** 42.4%

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

---
## Alternatives

### Alternatives to ChatWork

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39066 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)
- [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews) — 4.2/5 stars (503 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48037 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56402 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18892 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12471 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5827 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56402 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48037 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39066 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18892 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12471 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (493 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (267 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17098 reviews)

---
## Top Discussions

### ChatWork

- Title: [Is Chatwork safe?](https://www.g2.com/discussions/is-chatwork-safe) — 2 comments
  > **Top comment:** "Yes"

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 12 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/chatwork-vs-microsoft-teams)