CharityTracker Reviews & Product Details

Everything in one spot! Easy to navigate for the most part. And the customer service is the very best. I feel like I hardly ever have to wait in order to get my questions answered. Review collected by and hosted on G2.com.

I would love only one system. Currently we have to use another system for creating and booking appointments. Review collected by and hosted on G2.com.

The most helpful and easy way to tap into community resources is through the Bulletin feature of Charity Tracker. It was very easy to implement and our site received amazing training on how it works for our clients. Review collected by and hosted on G2.com.

I have not found anything I dislike about Charity Tracker. Review collected by and hosted on G2.com.

Their support team is very helpful and responsive. Our agencies love that there is case management available and allows agencies to flag any clients with issues that other agencies need to be alerted of. Review collected by and hosted on G2.com.

The price is a little steep for the amount of agencies we have using the program. Review collected by and hosted on G2.com.

I like the community board the most. It's a great feature to help different users and agencies in the same program to discuss, get answers, and more. Review collected by and hosted on G2.com.

Perhaps because I'm not an admin, there's no way for me to easily see a list of all cases that I inputted or a full list of cases from my agency. I can only search for them one by one. Review collected by and hosted on G2.com.

It factors into different types of activities an organization does for charitable causes. There are a number of features that are helpful. The customer support is pretty stellar too. It is a central location, you also use the site a lot. Review collected by and hosted on G2.com.

There are some confusing features that need to be improved. Review collected by and hosted on G2.com.

My favorite thing about Charity Tracker is that it is used by other agencies. I can see how they are already being helped, or what services they might qualify for that they are not currently using. I can also see notes or alerts regarding a client; this can provide warnings if someone is potentially violent or otherwise unsafe. Review collected by and hosted on G2.com.

The price is a little hefty, especially if you need more than one login. Review collected by and hosted on G2.com.

Great place to share information to leaders in the community that are able to share to clients and individuals in need special events or opportunities that are catered to individuals. Review collected by and hosted on G2.com.

It would be helpful to be able to get an electronic signature to send out to individuals that we are requesting services in order to quicken the process of getting them the help they need. Review collected by and hosted on G2.com.

Charity Tracker is easy to use. I use it daily. When we need to add or change a category it is user friendly. Review collected by and hosted on G2.com.

It would be nice if the block that keeps track of what you are clicking on the most could have more than the 5 items it holds now. If 10 items could go in the drop down block that would be great. Review collected by and hosted on G2.com.

Charity Tracker offers an easy way to resource and outreach all in one place. You can see a wide group of local non profits to help you to help your clients! Review collected by and hosted on G2.com.

Nothing actually! I like the lay out and the options! Review collected by and hosted on G2.com.

The user-friendly interface. The logic behind the information about our clients is straightforward and easy to follow. When I was documenting it and creating our matching intake forms, the flow was readily apparent. Review collected by and hosted on G2.com.

Nothing I know of. It's a great tool!!! Review collected by and hosted on G2.com.