CharityTracker Reviews & Product Details

I love how user friendly it is. Even if you have not had proper training if you just play around you can figure out most of the things you need to know. Review collected by and hosted on G2.com.

The reports. I think I am still trying to figure out the filters and how to come up with the exact report I want. Review collected by and hosted on G2.com.

What I like best is that I can see what assistance and interaction other organizations have had with our clients. I use the system daily and it was easy to learn. Review collected by and hosted on G2.com.

I wish there were categories for document uploads and a way of showing only specific document names. Review collected by and hosted on G2.com.

We use Charity Tracker for our benevolence cases and this is a fabulous resource. Not only does it show our notes for people but the program will give us alerts. Review collected by and hosted on G2.com.

I don't like the fact that it will not give us resources to use or to give to people. Review collected by and hosted on G2.com.

I like the fact that I can add sections to CT that fits the need of our organization. I also like that customer service is so quick with their responses. And always seem so eager to help. Review collected by and hosted on G2.com.

I do wish some of the built in questions could be deleted if they are not needed for our organization. Review collected by and hosted on G2.com.

I find it very easy to input information into Charity Track and it's super helpful for keeping track of all kinds of data. Review collected by and hosted on G2.com.

Pulling the information out of Charity Tracker in the reports section is very difficult for myself and my coworkers. The information feels inconsistent and does not reflect the accurate number. Review collected by and hosted on G2.com.

Uploading documents is easy and great for reviewing previous transactions. We use in county and great for other agencies to see what everyone is doing in order not to double pay something. Support is great and quick response! Review collected by and hosted on G2.com.

nothing that I can really think of - anything we have found that didn't work for us they have helped us find a way to fix Review collected by and hosted on G2.com.

Allows me to keep track of relationships and how we can best serve our neighbors. It is easy to use. Multiple agencies can work together easily. Review collected by and hosted on G2.com.

The extra paperwork required discourages volunteers from using it. Review collected by and hosted on G2.com.

I love that I can customize fields to suit my program. Tracking information/demographics for the annual Point in Time survey (that all communities are required to provide to HUD) is quick and easy since I've added the fields! Review collected by and hosted on G2.com.

The one minor downside that I've noticed is that it's time-consuming to re-order demographics. Review collected by and hosted on G2.com.

Charity Tracker has allowed to eliminate the cumbersome excel spreadsheets. Their support is very knowledgeable and very timely. They have helped me with numerous custom reports and bend over backwards to make sure we get the most out of the software. Kiddos to the entire team! Review collected by and hosted on G2.com.

Been using for 8 months and have no negative feedback Review collected by and hosted on G2.com.

I like the ease of the website. The storage supports a lot of information. The customer support is spot on. They is a fast return on questions and concerns. I use this website daily and love the ease they provide. the intergration is very user friendly. I love the implemention of the features and the customization per organization. Review collected by and hosted on G2.com.

I wish ther was a faster way to run a report. Also less options to narrow down a search. Review collected by and hosted on G2.com.