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Certainty Software Reviews & Product Details

Pricing

Pricing provided by Certainty Software.

Certainty Software Standard Pricing

$18.00
1 Users Per Year

Certainty Software Reviews (48)

Reviews

Certainty Software Reviews (48)

4.3
48 reviews

What do users say?

Generated using AI from real user reviews
Users most consistently praise the software's ease of use for both field staff and administrators, noting that its intuitive interface makes audits, inspections, and checklists faster to complete. Many also value the highly customizable forms and responsive support that adapt to different business needs. A common drawback is a learning curve on setup, since the admin side can take time to master.

Pros & Cons

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Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Flexible Cloud Platform with Strong User Management and Integrations"
5/5
What do you like best about Certainty Software?

Cloud based platform.

User management administration.

Support for self reporting.

Ability to integrate with business.

Some customization allowed for more options with our project. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

When going between pages, question sets, there is no automatic save. If the user does not click save, users can lose their progress.

Sometimes we experience latency while using the software, unsure if this is an actual issue or environment/location based. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hello and thank you for your review. So glad we are able to help improve your audit processes. I have requested that the team add the save on page move request. That should be with you shortly.

Verified User in Food Production
UF
Verified User in Food Production
"Ease of use software"
3.5/5
What do you like best about Certainty Software?

The application appears very basic and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

There are too many pages to go through causing too much time to elapse. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hello and thank you for your review. I am glad that you find Certainty easy to use - that is a primary objective for us here. As for the number of pages in an audit/inspection - that is set by your project administrators when they design your audit and inspection checklists. Perhaps you could work with them to create a shorter version of your checklist? I would be happy to have someone on our team assist with that if needed.

Verified User in Veterinary
UV
Verified User in Veterinary
"Vet Tech"
2.5/5
What do you like best about Certainty Software?

Very easy to use and will show up red if I miss something. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I have a hard time logging in and I have to do it a few times. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hello and thank you for the kind words about ease of use and the visual validation flagging — that's exactly what we've built Certainty to do, so it's great to hear it's landing. We're sorry the login experience has been frustrating. Repeated login attempts are often tied to how SSO is configured on the identity provider side, and it's something we can usually resolve quickly once we look at the setup together. If you haven't already, please reach out to support@certaintysoftware.com and we'll work through it with your IT team. We'd love to get that friction out of your way so Certainty can do more for you.

Desiree R.
DR
Desiree R.
Safety Manager
Enterprise (> 1000 emp.)
"Fully Customizable, Easy-to-Build Forms and Audits"
5/5
What do you like best about Certainty Software?

It's fully customizable and easy to make forms and audits. If you make a mistake you can easily self-correct without having to contact the support desk. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

Sometimes it's hard to delete people when they are no longer applicable. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thank you for your feedback Desire'e!

Verified User in Food Production
UF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Very Informative and Aligned with Consumer Needs"
5/5
What do you like best about Certainty Software?

Very Informative and relates to the consumers needs Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

there is nothing that I do not like about Certainty Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

We're glad to hear that Certainty Software is informative and aligned with your needs. Thank you for your positive feedback!

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Standardized question catalogs make the use particularly efficient"
4/5
What do you like best about Certainty Software?

Use of standardized questionnaires. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

The planning of audits over a long horizon is less intuitive as input and the overall presentation could be improved. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hello and thank you for your feedback. Pleased that we have helped standardize your questionnaires and thank you for your input on audit planning.

Ruslan M.
RM
Ruslan M.
Supply Chain Director
Mid-Market (51-1000 emp.)
"Friendly Interface and Seamless Mobile-to-Outlook Connection"
5/5
What do you like best about Certainty Software?

Very friendly interface, very easy connection between your mobile and Outlook. Ability to upload pictures Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

No issues so far. Everything works well. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Ruslan, thank you for your review and glad that we can help improve the H & S processes at Carlsberg!

LL
Lucie L.
Global Project manager
Enterprise (> 1000 emp.)
"We use Certainty with our supply chain clients in combination with the audits we conduct."
5/5
What do you like best about Certainty Software?

The analysis tables provided to clients after completing supply chain audits offer several key benefits as risk mitigation, cost optimization, and operational Improvement. The insights gained from the analysis help clients identify areas for improvement, enhancing overall operational efficiency and performance. These benefits collectively help clients strengthen their supply chain resilience and maintain a competitive edge in the market. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

There is nothing I dislike about Certainty. And I would like to congratulate the team for their openness and efficiency. Review collected by and hosted on G2.com.

Questions about Certainty Software? Ask real users or explore answers from the community

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Isaac Davis
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Last activity 5 months ago

How has Certainty Software helped you keep up with rules and regulations?

Pricing Options

Pricing provided by Certainty Software.

Certainty Software Standard Pricing

$18.00
1 Users Per Year

Certainty Software Enterprise Pricing

Contact Us
Per Year

Certainty Software Proof of Concept

$930.00
With One-Time Purchase
Certainty Software Features
Checklists