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Certainty Software Reviews & Product Details

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Certainty Software Standard Pricing

$18.00
1 Users Per Year

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(5)
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Certainty Software Demo - Collect inspection data easily and across your business.
Collect data wherever you are - online, offline, in the field or on the shop floor - complete audits and inspection where you need to.
Certainty Software Demo - Resolve issues identified easily and on-the-go.
Manage issues, risks and non-conformances by creating and delegating actions.
Certainty Software Demo - Report consistent, comparable, and accurate performance metrics in real-time.
Company-wide performance reports, how you need them and in real-time.
Certainty Software Demo - Certainty is an enterprise-level inspection solution.
Certainty is a secure, flexible, and scalable enterprise-level solution to meet the needs of even large and complex businesses.
Welcome to Certainty Software.

You're all-in-one automation platform.
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Welcome to Certainty Software. You're all-in-one automation platform.
Certainty Software Product Presentation.

Certainty Software: The Enterprise-Level Inspection Software Solution
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Certainty Software Product Presentation. Certainty Software: The Enterprise-Level Inspection Software Solution
See How Enterprises Improve Workplace Safety Performance And Buy-In With Certainty Software AI.
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See How Enterprises Improve Workplace Safety Performance And Buy-In With Certainty Software AI.
Discover how Certainty AI Enhances Quality Assurance Accuracy.
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Discover how Certainty AI Enhances Quality Assurance Accuracy.
See How Certainty Software AI Improves Supplier Sustainability Due Diligence Management.
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See How Certainty Software AI Improves Supplier Sustainability Due Diligence Management.
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Certainty Software Reviews (15)

Reviews

Certainty Software Reviews (15)

4.6
16 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and the ease of use for various tasks, making reporting and audits more efficient. The software's ability to provide real-time notifications and customizable checklists is also highly valued. However, some users note that the analytics feature could be improved to better meet their needs.

Pros & Cons

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Julia S.
JS
Global Supply Chain Consultant
Enterprise (> 1000 emp.)
"Customizable, Client-Centric, and Superb Support"
What do you like best about Certainty Software?

I really like how Certainty Software works great for managing our audit programs and self-assessments. The best feature for us is its flexibility on customization, which is crucial since we have multiple projects with different needs. We can customize each one with different checklists and workflows. Another aspect I appreciate is the support from the Certainty Software team. They are very responsive and supportive whenever we need them, and they are open to discussing new features based on our client's needs. The software was really easy to set up, it's very intuitive and easy to navigate. Overall, it's been extremely beneficial for our company. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

As we start increasing the usage of the platform, we start to see the need for some additional features, improvements in specific areas such as correction of actions. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thanks for the review Julia! Great feedback and we look forward to the continued discussion about your needs as your project grows globally.

SM
Director of Quality Assurance
Enterprise (> 1000 emp.)
"Flexible Platform for Audits and Compliance Tracking"
What do you like best about Certainty Software?

Certainty Software is extremely customizable, which has been really helpful for our organization. We are a nonprofit in the human services field, so we use the platform a little differently than a typical audit environment. We use it for QA audits and to track compliance across programs, but our nursing team is also able to use it for medical compliance and even time tracking. Being able to adapt the system to work for different departments has been a huge benefit. I also have to mention their support team. They are fantastic and very responsive whenever we have a question or run into an issue. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I’d say there was a bit of a learning curve on the administrative side when I first started setting up the checklists and components. Because the system is so customizable, it takes some time to understand how everything works and how to build things the way you want them. It wasn’t overly difficult—just something that requires a little time and patience when you’re getting started. Once you get the hang of it, though, it works really well. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thank you Samantha for your thorough and considered feedback, much appreciated!

Suman G.
SG
"Streamlined Reporting, Needs Enhanced Analytics"
What do you like best about Certainty Software?

What I like is the generation of the automatic report. Filling up the checklist allows you to review all the findings and observations, and then based on that, it prepares an automatic report using the AI tool. That's a great feature, I will say, as it saves time. The initial setup was quite easy and not complicated, with the password and auto password generated, allowing us to enter into the software easily. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I find the analytics feature lacking. Along with the report, clients want to see analytics of performance, so having automatic analytics generated would be a great benefit. The analytics should also be flexible enough to adjust to the various requirements asked by the organization. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Suman, thank you for your thorough review, much appreciated. Glad we are able help improve the assessment and reporting process. As for your comment on analytics, good news. We are presently implementing our AI Analytics feature which I am sure will be received well!

Matt P.
MP
Health And Safety Officer
"Effortlessly Manages Checks, Highly Recommended"
What do you like best about Certainty Software?

I particularly like the real-time notifications from Certainty Software. It saves me from traveling to numerous sites to ensure checklists are completed. I really like the ease of use for end users, which accommodates staff with varying education levels effectively. The initial setup was super easy! Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I would like to see AI used more in checklist creation. For example, I have checklists that are changed each year. I first edit the text copy and then have to go in and edit each individual checklist. If AI could read my text copy and make the appropriate changes, it would save me a ton of time. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Matt, thanks for your considered review and feedback. Glad we can help you keep audits organized and that Certainty is easy for your team to use. As for using AI for checklist creation, love the idea and it is on our roadmap. You can also use the existing AI Insights feature to suggest improvements to your existing checklists. Happy to connect and show you how.

Stephen S.
SS
Co-Owner
Small-Business (50 or fewer emp.)
"Easy-to-Modify Audit Tool That Adapts to Each State’s Requirements"
What do you like best about Certainty Software?

I now have the ability to create an audit tool for my staff that is easy to follow and can be modified as we go from state to state to perform our work. Meaning each state has different requirements and timelines but the audit step is basically the same. now i can go in and duplicate and make adjsutments based on state requirements. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I wish i could use it for staffing analysis Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Many thanks Steve and glad Certainty is helping at Creative Corrections! I would welcome a conversation about your staffing analysis to see if we can help with that too.

Zsolt S.
ZS
Division Supply Quality Manager at ABB ELSB
Enterprise (> 1000 emp.)
"Customizable Audit Checklist and Great Support, but Confusing Tile-Based Menu"
What do you like best about Certainty Software?

The audit cheklist forms ate fully customizable, and the Certainty Team gives full support in that. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

The main menu with the “tiles” is very disturbing, due to its intent to be customizable, but at the end one can not be sure which tile covers exactly what Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Zsolt, thank you for your review and feedback. Happy to help improve the tile view with you if needed and glad we are able to help with digitizing of your audit reporting and processes.

Verified User in Manufacturing
AM
Enterprise (> 1000 emp.)
"Certainty: Seamless Enterprise Integration with Powerful Workflow Approvals"
What do you like best about Certainty Software?

Certainty is an excellent digital form based software that seamlessly integrates at an enterprise level with on premise sql servers for reporting purposes. Their workflow and action management allows for seamless approval flows and reporting. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

If the business uses optical character recognition for submission of paper forms, there have been several incidents in the past of checklists getting stuck in awaiting phases. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hello and thank you for your review. Excited to see that the on premise SQL integration and workflow features are helping improve processes there. With respect to the OCR feature, that has recently been improved to reduce the delay in OCR verification. Hope that helps for your team.

Clark B.
CB
Safety Manager
Mid-Market (51-1000 emp.)
"Solid tool for the job."
What do you like best about Certainty Software?

The mobile platform is easy to navigate and intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

AI kickoff was underwhelming at least from a safety inspection stand point. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Clark, thank you for your review. Glad we are able to help connect field inspections with office staff and more than happy to help improve the results of the AI features in your project.

Markel U.
MU
Lead Data Analyst
Enterprise (> 1000 emp.)
"Easy-to-Use, Flexible Checklists with a User-Friendly Interface"
What do you like best about Certainty Software?

It’s easy to use for both end users and administrators. The interface is user-friendly, and it lets you build any type of checklist you need. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I didn’t notice any downsides to this software. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Markel, thanks for your review. Much appreciated and so glad we are able to help with your project.

Verified User in Non-Profit Organization Management
AN
Enterprise (> 1000 emp.)
"Highly Customizable Checklists Tailored to Our Needs"
What do you like best about Certainty Software?

Allows us to create highly customized checklists tailored to our exact needs. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

Some parts of the UI and certain features aren’t always intuitive, so it can take a bit of time to figure out where things are and how to use them. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Many thanks for your review, much appreciated and we have some exciting UI improvements in our next release!

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Pricing Options

Pricing provided by Certainty Software.

Certainty Software Standard Pricing

$18.00
1 Users Per Year

Certainty Software Enterprise Pricing

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Certainty Software Proof of Concept

$930.00
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