# Certainty Software Reviews
**Vendor:** Certainty  
**Category:** [Inspection Management Software](https://www.g2.com/categories/inspection-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 22
## About Certainty Software
Certainty Software is a comprehensive, enterprise-level inspection management solution designed to streamline data collection, reporting, and issue management for audits and inspections. This software caters to a diverse range of industries globally, enabling professionals to conduct millions of inspections annually. Its primary objective is to ensure compliance, mitigate risks, and enhance operational performance across various sectors. The platform is particularly beneficial for organizations that require a systematic approach to audits and inspections. Its intuitive, user-friendly interface allows users to create customizable forms tailored to their specific needs. This flexibility makes it suitable for a wide array of applications, including safety inspections, quality assurance audits, supplier compliance checks, ESG (Environmental, Social, Governance) assessments, or any other checklist-based need. By facilitating real-time reporting and comprehensive action management, Certainty empowers users to capture, track, and analyze accurate data efficiently. One of the key features of Certainty Software is its data-driven approach, which provides actionable insights that can significantly enhance business performance and sustainability. Users can easily identify trends, monitor compliance levels, and address potential issues before they escalate. The software’s robust reporting capabilities enable the generation of detailed reports that can be shared with stakeholders, ensuring transparency and accountability throughout the inspection process. This level of insight is crucial for organizations aiming to maintain high standards of compliance and operational excellence. New to the Certainty platform are AI-enhanced capabilities. Certainty Software&#39;s Vision, Insights, and Analytics bring the power of artificial intelligence directly to your audits and inspections. Whether you&#39;re seeking to streamline checklist completions or uncover strategic insights through deep data analysis, the automation features are designed to meet your needs. This integration of AI not only enhances operational intelligence but also supports improved decision-making and agility, allowing organizations to adapt swiftly to changing requirements. Certainty Software stands out in its category by offering a centralized platform for managing inspections and audits. This eliminates the need for disparate systems and manual processes, reducing the likelihood of errors and improving overall efficiency. The ability to integrate with other enterprise systems further enhances its value, allowing organizations to maintain a cohesive operational framework. By providing a comprehensive solution that combines ease of use with powerful data analytics, Certainty Software supports businesses in achieving their compliance goals while driving continuous improvement in their operational practices.



## Certainty Software Pros & Cons
**What users like:**

- Users find Certainty Software to have an **intuitive interface** , making it simple for both administrators and end users. (10 reviews)
- Users love the **customizability** of Certainty Software, enabling tailored checklists and easy self-correction for a seamless experience. (7 reviews)
- Users value the **high level of customization** in Certainty Software, enabling tailored checklists for specific needs. (7 reviews)
- Users love the **form customization** options in Certainty Software, making it easy to tailor checklists effortlessly. (6 reviews)
- Users find the **easy setup** of Certainty Software intuitive, making it simple for diverse teams to navigate and utilize. (4 reviews)
- Users commend the **efficiency** of Certainty Software, which streamlines communication and enhances operational performance effectively. (4 reviews)
- User Interface (4 reviews)
- Ease of Implementation (3 reviews)
- Integrations (3 reviews)
- Intuitive (3 reviews)

**What users dislike:**

- Users find it challenging to manage **user deletions** and desire more flexibility in the dashboard&#39;s customization. (3 reviews)
- Users find the **limited customization** options in Certainty Software restrict feature enhancement and specific metric tracking. (3 reviews)
- Users find **inadequate reporting** in Certainty Software, desiring more customizable analytics and performance tracking options. (2 reviews)
- Users find the **limited features** of Certainty Software insufficient for their growing needs and analytics expectations. (2 reviews)
- Users find the **limited flexibility** in analytics and reporting features hinders their ability to track specific metrics effectively. (2 reviews)
- Missing Features (2 reviews)
- Not Intuitive (2 reviews)
- Not User-Friendly (2 reviews)
- User Difficulty (2 reviews)
- Complexity (1 reviews)

## Certainty Software Reviews
  ### 1. Customizable, Client-Centric, and Superb Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia S. | Global Supply Chain Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Certainty Software?**

I really like how Certainty Software works great for managing our audit programs and self-assessments. The best feature for us is its flexibility on customization, which is crucial since we have multiple projects with different needs. We can customize each one with different checklists and workflows. Another aspect I appreciate is the support from the Certainty Software team. They are very responsive and supportive whenever we need them, and they are open to discussing new features based on our client's needs. The software was really easy to set up, it's very intuitive and easy to navigate. Overall, it's been extremely beneficial for our company.

**What do you dislike about Certainty Software?**

As we start increasing the usage of the platform, we start to see the need for some additional features, improvements in specific areas such as correction of actions.

**What problems is Certainty Software solving and how is that benefiting you?**

Certainty Software manages our customized audit programs and self-assessments, replacing Excel's inefficiencies. It streamlines data collation and analysis with standardized workflows, saving time and reducing complexity for project managers.

**Official Response from Hewitt Roberts:**

> Thanks for the review Julia! Great feedback and we look forward to the continued discussion about your needs as your project grows globally.

  ### 2. Flexible Platform for Audits and Compliance Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** S. M. | Director of Quality Assurance, Enterprise (> 1000 emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about Certainty Software?**

Certainty Software is extremely customizable, which has been really helpful for our organization. We are a nonprofit in the human services field, so we use the platform a little differently than a typical audit environment. We use it for QA audits and to track compliance across programs, but our nursing team is also able to use it for medical compliance and even time tracking. Being able to adapt the system to work for different departments has been a huge benefit. I also have to mention their support team. They are fantastic and very responsive whenever we have a question or run into an issue.

**What do you dislike about Certainty Software?**

I’d say there was a bit of a learning curve on the administrative side when I first started setting up the checklists and components. Because the system is so customizable, it takes some time to understand how everything works and how to build things the way you want them. It wasn’t overly difficult—just something that requires a little time and patience when you’re getting started. Once you get the hang of it, though, it works really well.

**What problems is Certainty Software solving and how is that benefiting you?**

Certainty Software has helped us better organize and streamline our auditing and compliance processes across the organization. As a nonprofit in the human services field, we have many internal quality assurance and compliance requirements, and the platform makes it easier to standardize how audits are completed, documented, and tracked.

It has also been valuable for centralizing our documentation and reporting. Rather than managing audits and compliance items across multiple spreadsheets or separate systems, we can keep everything in one place and review results over time more easily. Different teams are also able to use the platform in ways that fit their needs. For example, our nursing team uses it for medical compliance and time tracking, while other teams rely on it for QA audits and program compliance.

**Official Response from Hewitt Roberts:**

> Thank you Samantha for your thorough and considered feedback, much appreciated!

  ### 3. The game changer in auditing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tobias K. | Lead Auditor Group Quality, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Certainty Software?**

I particularly like the clear structure and the ability to use it everywhere and completely replace paper. Additionally, I appreciate that one can draw conclusions from the data and evaluate it meaningfully. I would especially like to highlight the support, as well as the continuous development.

**What do you dislike about Certainty Software?**

I have nothing to complain about and no criticism either.

**What problems is Certainty Software solving and how is that benefiting you?**

Making audits transparent, having them available everywhere, and offering them in multiple languages – this is where Certainty plays to its strengths. As a result, the audit has significantly gained value and acceptance within the company.

**Official Response from Hewitt Roberts:**

> Thanks Tobias!

  ### 4. Customizable and Robust, Yet Challenging to Master

**Rating:** 4.0/5.0 stars

**Reviewed by:** Simon G. | IT Manager / Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Certainty Software?**

I appreciate Certainty Software for letting us create and amend our own forms to adjust to our business needs. This feature is particularly helpful because it allows us to customize certain form inputs or evidence inputs to align with our business standards. We're continually setting up Certainty Software and using standardized forms like the BRC audit, which has been very useful for our wider teams.

**What do you dislike about Certainty Software?**

Certainty can occasionally be difficult to understand. Although there are many training resources available, at face value, a user can't just log in and pick the software up at the admin side and understand it properly.

**What problems is Certainty Software solving and how is that benefiting you?**

Certainty Software allows us to maintain standardization in audits and customize form inputs to align with our business standards, ensuring consistent specifications across the business.

**Official Response from Hewitt Roberts:**

> Hi Simon, thank you for your feedback. Look forward to showing you the new Knowledge Base!

  ### 5. Streamlined Reporting, Needs Enhanced Analytics

**Rating:** 3.5/5.0 stars

**Reviewed by:** Suman G.

**Reviewed Date:** February 13, 2026

**What do you like best about Certainty Software?**

What I like is the generation of the automatic report. Filling up the checklist allows you to review all the findings and observations, and then based on that, it prepares an automatic report using the AI tool. That's a great feature, I will say, as it saves time. The initial setup was quite easy and not complicated, with the password and auto password generated, allowing us to enter into the software easily.

**What do you dislike about Certainty Software?**

I find the analytics feature lacking. Along with the report, clients want to see analytics of performance, so having automatic analytics generated would be a great benefit. The analytics should also be flexible enough to adjust to the various requirements asked by the organization.

**What problems is Certainty Software solving and how is that benefiting you?**

Certainty Software helps me design assessments, evaluate organizational performance, and generate reports automatically. The automatic report feature via AI saves time as we don't need to spend it on report creation.

**Official Response from Hewitt Roberts:**

> Hi Suman, thank you for your thorough review, much appreciated. Glad we are able help improve the assessment and reporting process. As for your comment on analytics, good news. We are presently implementing our AI Analytics feature which I am sure will be received well!

  ### 6. Easy Checklists and Actions in One Place, but Power BI Export and Automation Need Work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2026

**What do you like best about Certainty Software?**

It’s easy to create a new checklist in the admin area and to train new users on MOBI. I also like the convenience of having both checklists and actions together in one platform.

**What do you dislike about Certainty Software?**

Some features don’t appear in the database when it’s exported to Power BI. For example, critical failures—which are important to disclose to our customers—are missing. A recurring complaint from our auditors is that actions have to be created manually and then transferred to the next step. It would be helpful if, whenever a requirement is flagged as a non-conformance, actionw were automatically generated with predefined settings.

**What problems is Certainty Software solving and how is that benefiting you?**

It enables a more streamlined audit process and provides better control over delivery deadlines, making it easier to keep everything on track.

**Official Response from Hewitt Roberts:**

> Thank you for your valuable input! These are great suggestions and very doable in upcoming updates/improvements to Certainty.

  ### 7. Effortlessly Manages Checks, Highly Recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt P. | Health And Safety Officer

**Reviewed Date:** February 13, 2026

**What do you like best about Certainty Software?**

I particularly like the real-time notifications from Certainty Software. It saves me from traveling to numerous sites to ensure checklists are completed. I really like the ease of use for end users, which accommodates staff with varying education levels effectively. The initial setup was super easy!

**What do you dislike about Certainty Software?**

I would like to see AI used more in checklist creation. For example, I have checklists that are changed each year. I first edit the text copy and then have to go in and edit each individual checklist. If AI could read my text copy and make the appropriate changes, it would save me a ton of time.

**What problems is Certainty Software solving and how is that benefiting you?**

Certainty Software keeps audits and checklists organized, sends real-time notifications, and helps with workflow tracking and accountability. It's easy for everyone to use, regardless of their education level.

**Official Response from Hewitt Roberts:**

> Hi Matt, thanks for your considered review and feedback. Glad we can help you keep audits organized and that Certainty is easy for your team to use. As for using AI for checklist creation, love the idea and it is on our roadmap. You can also use the existing AI Insights feature to suggest improvements to your existing checklists. Happy to connect and show you how.

  ### 8. Easy-to-Modify Audit Tool That Adapts to Each State’s Requirements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen S. | Co-Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Certainty Software?**

I now have the ability to create an audit tool for my staff that is easy to follow and can be modified as we go from state to state to perform our work. Meaning each state has different requirements and timelines but the audit step is basically the same. now i can go in and duplicate and make adjsutments based on state requirements.

**What do you dislike about Certainty Software?**

I wish i could use it for staffing analysis

**What problems is Certainty Software solving and how is that benefiting you?**

it has making our work more professional and captures all of the requirements we need to address. it also speeds up the process so additional areas can be reviewed if there are concerns identified.

**Official Response from Hewitt Roberts:**

> Many thanks Steve and glad Certainty is helping at Creative Corrections! I would welcome a conversation about your staffing analysis to see if we can help with that too.

  ### 9. Customizable Audit Checklist and Great Support, but Confusing Tile-Based Menu

**Rating:** 3.0/5.0 stars

**Reviewed by:** Zsolt S. | Division Supply Quality Manager at ABB ELSB, Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2026

**What do you like best about Certainty Software?**

The audit cheklist forms ate fully customizable, and the Certainty Team gives full support in that.

**What do you dislike about Certainty Software?**

The main menu with the “tiles” is very disturbing, due to its intent to be customizable, but at the end one can not be sure which tile covers exactly what

**What problems is Certainty Software solving and how is that benefiting you?**

Digitized audit reporting is its main feature for me. The reports are clear, the scoring, fi ding conclusion as well

**Official Response from Hewitt Roberts:**

> Hi Zsolt, thank you for your review and feedback. Happy to help improve the tile view with you if needed and glad we are able to help with digitizing of your audit reporting and processes.

  ### 10. Perfectly Suited for My Tasks—Easy to Use and Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Certainty Software?**

For the purposes I use Certainty, it is perfectly suited for my tasks. It is easy to use and rarely has any issues I can't overcome.

**What do you dislike about Certainty Software?**

Nothing...yet. It performs all my required tasks without issues.

**What problems is Certainty Software solving and how is that benefiting you?**

I have not run into any problems.

**Official Response from Hewitt Roberts:**

> Thank you for your review and glad to hear that Certainty is perfectly suited for you and easy to use. The exact goal we are looking to achieve!

  ### 11. KPI-Based Checklists and Custom Data Reports Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** José Antonio T. | Supply Chain Project Management, Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2026

**What do you like best about Certainty Software?**

What I like best about Certainty is how I can build checklists based on the client's KPIs and then extract them in a way I can create customized data reports.

**What do you dislike about Certainty Software?**

The inability of doing some actions in bulk, without resorting to the technical team in Certainty.

**What problems is Certainty Software solving and how is that benefiting you?**

The creation of audit checklists, and organizing action plans in a clean and easy-to-navigate way.

**Official Response from Hewitt Roberts:**

> Thank you Jose for your feedback! Glad we can be a part of your ongoing service delivery.

  ### 12. Certainty: Seamless Enterprise Integration with Powerful Workflow Approvals

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Certainty Software?**

Certainty is an excellent digital form based software that seamlessly integrates at an enterprise level with on premise sql servers for reporting purposes. Their workflow and action management allows for seamless approval flows and reporting.

**What do you dislike about Certainty Software?**

If the business uses optical character recognition for submission of paper forms, there have been several incidents in the past of checklists getting stuck in awaiting phases.

**What problems is Certainty Software solving and how is that benefiting you?**

Certainty is solving our need for a digital form based software especially within the safety space.

**Official Response from Hewitt Roberts:**

> Hello and thank you for your review. Excited to see that the on premise SQL integration and workflow features are helping improve processes there. With respect to the OCR feature, that has recently been improved to reduce the delay in OCR verification. Hope that helps for your team.

  ### 13. Solid tool for the job.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Clark B. | Safety Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Certainty Software?**

The mobile platform is easy to navigate and intuitive to use.

**What do you dislike about Certainty Software?**

AI kickoff was underwhelming at least from a safety inspection stand point.

**What problems is Certainty Software solving and how is that benefiting you?**

Seamless connection between field inspections and office staff.  The amount of media and form storage is amazing.

**Official Response from Hewitt Roberts:**

> Hi Clark, thank you for your review. Glad we are able to help connect field inspections with office staff and more than happy to help improve the results of the AI features in your project.

  ### 14. Not Very User-Friendly: Easy to Make Access Mistakes in Certainty Admin

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Certainty Software?**

Adding photos through the mobile app is easy.

**What do you dislike about Certainty Software?**

Certainty Admin is not very user friendly. It takes a while to figure out and it's very easy to mess something up. Someone can easily remove access to checklists for others. It recently happened with Hermanson and I had to go back in and correct it for my team who was in the field.

**What problems is Certainty Software solving and how is that benefiting you?**

Having checklists for safety audits is beneficial. Once a checklist is in place, it's relatively easy to use.

**Official Response from Hewitt Roberts:**

> Glad the photo documentation is easy - you should try Vision too then! More than happy to discuss how we can make Admin easier to use for you. Product enhancements that are customer-led are always the most valuable for us to implement.

  ### 15. Easy-to-Use, Flexible Checklists with a User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Markel U. | Lead Data Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Certainty Software?**

It’s easy to use for both end users and administrators. The interface is user-friendly, and it lets you build any type of checklist you need.

**What do you dislike about Certainty Software?**

I didn’t notice any downsides to this software.

**What problems is Certainty Software solving and how is that benefiting you?**

It can solve many problems where you need to check compliance and where a checklist is involved in the process. Also, you can create actions for any non-compliance. For us, it helps to prevent any incidents related to high-risk activities.

**Official Response from Hewitt Roberts:**

> Hi Markel, thanks for your review. Much appreciated and so glad we are able to help with your project.

  ### 16. Highly Customizable Checklists Tailored to Our Needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Certainty Software?**

Allows us to create highly customized checklists tailored to our exact needs.

**What do you dislike about Certainty Software?**

Some parts of the UI and certain features aren’t always intuitive, so it can take a bit of time to figure out where things are and how to use them.

**What problems is Certainty Software solving and how is that benefiting you?**

We use Certainty Software to manage our internal audit and inspection process. It helps us make sure we review every aspect of our services and track each deficiency through to resolution.

**Official Response from Hewitt Roberts:**

> Many thanks for your review, much appreciated and we have some exciting UI improvements in our next release!

  ### 17. User-Friendly and Efficient for Reporting, Inspections, and Audits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dianne schuur A. | Software Asset Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Certainty Software?**

What I like best about Certainty Software is how user-friendly it is. It makes reporting, inspections, and audits much easier and more efficient

**What do you dislike about Certainty Software?**

What I dislike is that loading certain reports can be slow during peak hours. But once it loads, the data is very useful.

**What problems is Certainty Software solving and how is that benefiting you?**

It replaces manual spreadsheets and scattered documentation. Because of that, I save time, avoid duplicate work, and can pull up reports instantly when needed.

**Official Response from Hewitt Roberts:**

> Hi Dianne, thank you for your feedback! Excited that we can help save time, avoid duplicate work and report your inspections easily.

  ### 18. Flexible Cloud Platform with Strong User Management and Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Certainty Software?**

Cloud based platform.
User management administration.
Support for self reporting.
Ability to integrate with business.
Some customization allowed for more options with our project.

**What do you dislike about Certainty Software?**

When going between pages, question sets, there is no automatic save. If the user does not click save, users can lose their progress.
Sometimes we experience latency while using the software, unsure if this is an actual issue or environment/location based.

**What problems is Certainty Software solving and how is that benefiting you?**

A significant improvement to our previous solution for capturing audit data.
Cleaner and consistent user experience.
Time to market was shorten as the solution has most of the features 
were required for our project.

**Official Response from Hewitt Roberts:**

> Hello and thank you for your review. So glad we are able to help improve your audit processes. I have requested that the team add the save on page move request. That should be with you shortly.

  ### 19. Fully Customizable, Easy-to-Build Forms and Audits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Desiree R. | Safety Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Certainty Software?**

It's fully customizable and easy to make forms and audits. If you make a mistake you can easily self-correct without having to contact the support desk.

**What do you dislike about Certainty Software?**

Sometimes it's hard to delete people when they are no longer applicable.

**What problems is Certainty Software solving and how is that benefiting you?**

continuity across all states with audits

**Official Response from Hewitt Roberts:**

> Thank you for your feedback Desire'e! 

  ### 20. Standardized question catalogs make the use particularly efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Certainty Software?**

Use of standardized questionnaires.

**What do you dislike about Certainty Software?**

The planning of audits over a long horizon is less intuitive as input and the overall presentation could be improved.

**What problems is Certainty Software solving and how is that benefiting you?**

Certainty helps to plan audits, conduct them in a standardized way, compare results, and track follow-up actions.

**Official Response from Hewitt Roberts:**

> Hello and thank you for your feedback. Pleased that we have helped standardize your questionnaires and thank you for your input on audit planning.

  ### 21. Friendly Interface and Seamless Mobile-to-Outlook Connection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruslan M. | Supply Chain Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2026

**What do you like best about Certainty Software?**

Very friendly interface, very easy connection between your mobile and Outlook. Ability to upload pictures

**What do you dislike about Certainty Software?**

No issues so far. Everything works well.

**What problems is Certainty Software solving and how is that benefiting you?**

Great to measure people  engagement in all H&S processes like observations, safety walks, etc

**Official Response from Hewitt Roberts:**

> Hi Ruslan, thank you for your review and glad that we can help improve the H & S processes at Carlsberg!

  ### 22. We use Certainty with our supply chain clients in combination with the audits we conduct.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucie L. | Global Project manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about Certainty Software?**

The analysis tables provided to clients after completing supply chain audits offer several key benefits as risk mitigation, cost optimization, and operational Improvement. The insights gained from the analysis help clients identify areas for improvement, enhancing overall operational efficiency and performance.
These benefits collectively help clients strengthen their supply chain resilience and maintain a competitive edge in the market.

**What do you dislike about Certainty Software?**

There is nothing I dislike about Certainty. And I would like to congratulate the team for their openness and efficiency.

**What problems is Certainty Software solving and how is that benefiting you?**

Certainty is a great comprehensive management tool that allows our auditors to complete their checklists online, review them within the tool, track our clients' results, and analyze them. It is an excellent tool for managing supply chain audits.



- [View Certainty Software pricing details and edition comparison](https://www.g2.com/products/certainty-certainty-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A56%3A51+-0500&secure%5Bsession_id%5D=bcbdc8e0-301e-44b6-a267-31ed30e0ca72&secure%5Btoken%5D=1a5a2a10056232fc560cd5ca37f7fb8ae3731754dcdcabce9581822e0b8bf1a5&format=llm_user)
## Certainty Software Integrations
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)
  - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)

## Certainty Software Features
**Health & Safety**
- Job Hazards
- Ergonomics
- Training

**Safety**
- Job Hazards
- Drills
- Claim Management

**Workplace Safety Management**
- Workplace Incident Tracking
- Training and Certifications
- Photo Documentation
- Safety Management

**Nonconformance**
- Conformance Records
- CAPA
- Change Management

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility
- Data Security

**Development Tools**
- Drag-and-drop Form Builder
- API Builder
- Integrations

**Planning**
- Checklists
- Approvals
- Scheduling
- Procedures

**Data Collection**
- Data Types
- Data Sources
- Third Party

**Generative AI**
- AI Text Summarization
- AI Text Generation

**Environment**
- Monitoring
- Waste
- Chemical Management

**Health**
- Medical Records
- Ergonomics
- Programs
- Industrial Hygiene

**Operational Safety Management**
- IoT Analytics
- Reporting and Dashboards
- Predictive Analytics
- Risk Management

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

**Field Tools**
- OCR
- GPS & Time Stamps
- Barcode and Signature Capture
- Image and Video Capture
- Offline Capability
- Embedded Work Instructions

**Execution**
- Sampling
- Corrective Actions
- Data Capture
- Reports
- Ad-hoc Tasks

**Reporting**
- Ratings
- Investment
- Public

**Workflows - Audit Management**
- Audit Trail
- Recommendations
- Collaboration Tools
- Integrations
- Planning & Scheduling

**Audit & Inspections**
- Templates
- Workflows
- Corrective Actions

**Audit and Inspections**
- Templates
- Workflows
- Corrective Actions

**Logistical Safety Management**
- Mobile Technology
- Prequalification Integration
- Regulation Compliance
- Project Management Integration

**Risk Management**
- Assesments
- Operational Risk
- Supplier Evaluation

**Back Office Tools**
- Report Formatting
- Roles and Permissions
- Analytics Dashboards

**Analytics**
- Monitoring
- KPIs
- Nonconformace

**Integration**
- Governance, Risk & Compliance
- Finance
- Environmental, Quality and Safety Management

**Documentation - Audit Management**
- Templates & Forms
- Checklists

**Text Summarization**
- Text Generation
- Text Summarization

**Risk Management**
- Assesments
- Operational Risk
- Supplier Evaluation

**Training**
- Content
- Certifications
- Best Practices

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Risk Management - Environmental, Social, and Governance (ESG) Reporting**
- Communications
- Risk Identification
- Risk Assessment
- Strategic Planning

**Reporting & Analytics - Audit Management**
- Dashboard
- Audit Performance
- Industry Compliance

**Data Security**
- Data Security

**Reporting & Analytics**
- Injury & Ilness
- Sustainability
- Near Miss
- Performance

**Reporting**
- OSHA
- Root Cause Analysis
- Nonconformance

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Reporting - Environmental, Social, and Governance (ESG) Reporting**
- Benchmarking & Competitive Analysis
- Actionable Insights
- AI-Enabled ESG Reporting
- Performance Tracking
- Compliance Reporting

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Artificial Intelligence**
- Heat maps
- NLP Insights
- Internet of Things (IoT)
- Video analysis
- Predictive
- Monitoring

**Agentic AI - Environmental, Social, and Governance (ESG) Reporting**
- Autonomous Task Execution
- Decision Making

**Generative AI - Environmental Health and Safety**
- Text Generation
- Text Summarization

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

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