--- title: Certainty Software Reviews meta_title: 'Certainty Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Certainty Software works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 48 scale: '5' date_modified: '2026-10-23' parent_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management ---

Certainty Software Reviews & Product Details

Pricing

Pricing provided by Certainty Software.

Certainty Software Standard Pricing

$18.00
1 Users Per Year

Certainty Software Reviews (48)

Reviews

Certainty Software Reviews (48)

4.3
48 reviews

What do users say?

Generated using AI from real user reviews
Users most consistently praise the software's ease of use for both field staff and administrators, noting that its intuitive interface makes audits, inspections, and checklists faster to complete. Many also value the highly customizable forms and responsive support that adapt to different business needs. A common drawback is a learning curve on setup, since the admin side can take time to master.

Pros & Cons

Generated from real user reviews
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Verified User in Computer Software
AC
Verified User in Computer Software
"Great software for audits and inspections"
5/5
What do you like best about Certainty Software?

Ease of use for field users and powerful configuration options. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

There is nothing I dislike about using Certainty. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thank you for your feedback. Always great to hear and glad Certainty helps simplify your audits and inspections.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Perfectly Suited for My Tasks—Easy to Use and Reliable"
5/5
What do you like best about Certainty Software?

For the purposes I use Certainty, it is perfectly suited for my tasks. It is easy to use and rarely has any issues I can't overcome. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

Nothing...yet. It performs all my required tasks without issues. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thank you for your review and glad to hear that Certainty is perfectly suited for you and easy to use. The exact goal we are looking to achieve!

José Antonio T.
JT
José Antonio T.
Supply Chain Project Management
Enterprise (> 1000 emp.)
"KPI-Based Checklists and Custom Data Reports Made Easy"
5/5
What do you like best about Certainty Software?

What I like best about Certainty is how I can build checklists based on the client's KPIs and then extract them in a way I can create customized data reports. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

The inability of doing some actions in bulk, without resorting to the technical team in Certainty. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thank you Jose for your feedback! Glad we can be a part of your ongoing service delivery.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Certainty: Seamless Enterprise Integration with Powerful Workflow Approvals"
4/5
What do you like best about Certainty Software?

Certainty is an excellent digital form based software that seamlessly integrates at an enterprise level with on premise sql servers for reporting purposes. Their workflow and action management allows for seamless approval flows and reporting. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

If the business uses optical character recognition for submission of paper forms, there have been several incidents in the past of checklists getting stuck in awaiting phases. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hello and thank you for your review. Excited to see that the on premise SQL integration and workflow features are helping improve processes there. With respect to the OCR feature, that has recently been improved to reduce the delay in OCR verification. Hope that helps for your team.

Clark B.
CB
Clark B.
Safety Manager
Mid-Market (51-1000 emp.)
"Solid tool for the job."
4.5/5
What do you like best about Certainty Software?

The mobile platform is easy to navigate and intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

AI kickoff was underwhelming at least from a safety inspection stand point. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Clark, thank you for your review. Glad we are able to help connect field inspections with office staff and more than happy to help improve the results of the AI features in your project.

Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"Not Very User-Friendly: Easy to Make Access Mistakes in Certainty Admin"
2.5/5
What do you like best about Certainty Software?

Adding photos through the mobile app is easy. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

Certainty Admin is not very user friendly. It takes a while to figure out and it's very easy to mess something up. Someone can easily remove access to checklists for others. It recently happened with Hermanson and I had to go back in and correct it for my team who was in the field. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Glad the photo documentation is easy - you should try Vision too then! More than happy to discuss how we can make Admin easier to use for you. Product enhancements that are customer-led are always the most valuable for us to implement.

AN
Verified User in Manufacturing
"Everyday user"
4/5
What do you like best about Certainty Software?

Digital input without waste of paper and materials Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

Occasional loss of input when opening for use Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Many thanks for your review. Much appreciated. I would be happy to connect to discuss your input issue. Please reach out to us at support@certaintysoftware.com

Markel U.
MU
Markel U.
Lead Data Analyst
Enterprise (> 1000 emp.)
"Easy-to-Use, Flexible Checklists with a User-Friendly Interface"
5/5
What do you like best about Certainty Software?

It’s easy to use for both end users and administrators. The interface is user-friendly, and it lets you build any type of checklist you need. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I didn’t notice any downsides to this software. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Markel, thanks for your review. Much appreciated and so glad we are able to help with your project.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Highly Customizable Checklists Tailored to Our Needs"
4.5/5
What do you like best about Certainty Software?

Allows us to create highly customized checklists tailored to our exact needs. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

Some parts of the UI and certain features aren’t always intuitive, so it can take a bit of time to figure out where things are and how to use them. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Many thanks for your review, much appreciated and we have some exciting UI improvements in our next release!

Dianne schuur A.
DA
Dianne schuur A.
Software Asset Specialist
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User-Friendly and Efficient for Reporting, Inspections, and Audits"
5/5
What do you like best about Certainty Software?

What I like best about Certainty Software is how user-friendly it is. It makes reporting, inspections, and audits much easier and more efficient Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

What I dislike is that loading certain reports can be slow during peak hours. But once it loads, the data is very useful. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Dianne, thank you for your feedback! Excited that we can help save time, avoid duplicate work and report your inspections easily.

Questions about Certainty Software? Ask real users or explore answers from the community

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Isaac Davis
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Last activity 5 months ago

How has Certainty Software helped you keep up with rules and regulations?

Pricing Options

Pricing provided by Certainty Software.

Certainty Software Standard Pricing

$18.00
1 Users Per Year

Certainty Software Enterprise Pricing

Contact Us
Per Year

Certainty Software Proof of Concept

$930.00
With One-Time Purchase
Certainty Software Features
Checklists