--- title: Certainty Software Reviews meta_title: 'Certainty Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Certainty Software works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 48 scale: '5' date_modified: '2026-10-23' parent_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management ---

Certainty Software Reviews & Product Details

Pricing

Pricing provided by Certainty Software.

Certainty Software Standard Pricing

$18.00
1 Users Per Year

Certainty Software Reviews (48)

Reviews

Certainty Software Reviews (48)

4.3
48 reviews

What do users say?

Generated using AI from real user reviews
Users most consistently praise the software's ease of use for both field staff and administrators, noting that its intuitive interface makes audits, inspections, and checklists faster to complete. Many also value the highly customizable forms and responsive support that adapt to different business needs. A common drawback is a learning curve on setup, since the admin side can take time to master.

Pros & Cons

Generated from real user reviews
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Verified User in Consulting
AC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Easy Checklists and Actions in One Place, but Power BI Export and Automation Need Work"
3.5/5
What do you like best about Certainty Software?

It’s easy to create a new checklist in the admin area and to train new users on MOBI. I also like the convenience of having both checklists and actions together in one platform. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

Some features don’t appear in the database when it’s exported to Power BI. For example, critical failures—which are important to disclose to our customers—are missing. A recurring complaint from our auditors is that actions have to be created manually and then transferred to the next step. It would be helpful if, whenever a requirement is flagged as a non-conformance, actionw were automatically generated with predefined settings. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thank you for your valuable input! These are great suggestions and very doable in upcoming updates/improvements to Certainty.

CS
Chas S.
Mid-Market (51-1000 emp.)
"Transforms Supply Chain Auditing with Ease"
5/5
What do you like best about Certainty Software?

I find Certainty Software incredibly useful for my global supply chain consulting practice. It provides a single standardized framework where my team can complete online checklists. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

None Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Chas, thank you for your glowing review, much appreciated. I would welcome the chance to connect and share with you our product release roadmap and the features that will add even more value for supply chain auditing.

Matt P.
MP
Matt P.
Health And Safety Officer
"Effortlessly Manages Checks, Highly Recommended"
5/5
What do you like best about Certainty Software?

I particularly like the real-time notifications from Certainty Software. It saves me from traveling to numerous sites to ensure checklists are completed. I really like the ease of use for end users, which accommodates staff with varying education levels effectively. The initial setup was super easy! Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I would like to see AI used more in checklist creation. For example, I have checklists that are changed each year. I first edit the text copy and then have to go in and edit each individual checklist. If AI could read my text copy and make the appropriate changes, it would save me a ton of time. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Matt, thanks for your considered review and feedback. Glad we can help you keep audits organized and that Certainty is easy for your team to use. As for using AI for checklist creation, love the idea and it is on our roadmap. You can also use the existing AI Insights feature to suggest improvements to your existing checklists. Happy to connect and show you how.

CS
Carmine S.
Mid-Market (51-1000 emp.)
"Streamlines Safety Audits with Offline Capabilities"
5/5
What do you like best about Certainty Software?

I love Certainty Software for its offline functionality and multi-language support, which are absolute lifesavers for our team. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

None Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thank you Carmine for your review and wonderful feedback! So glad we can help your team improve your audit management activities.

Stephen S.
SS
Stephen S.
Co-Owner
Small-Business (50 or fewer emp.)
"Easy-to-Modify Audit Tool That Adapts to Each State’s Requirements"
5/5
What do you like best about Certainty Software?

I now have the ability to create an audit tool for my staff that is easy to follow and can be modified as we go from state to state to perform our work. Meaning each state has different requirements and timelines but the audit step is basically the same. now i can go in and duplicate and make adjsutments based on state requirements. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I wish i could use it for staffing analysis Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Many thanks Steve and glad Certainty is helping at Creative Corrections! I would welcome a conversation about your staffing analysis to see if we can help with that too.

Zsolt S.
ZS
Zsolt S.
Division Supply Quality Manager at ABB ELSB
Enterprise (> 1000 emp.)
"Customizable Audit Checklist and Great Support, but Confusing Tile-Based Menu"
3/5
What do you like best about Certainty Software?

The audit cheklist forms ate fully customizable, and the Certainty Team gives full support in that. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

The main menu with the “tiles” is very disturbing, due to its intent to be customizable, but at the end one can not be sure which tile covers exactly what Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Zsolt, thank you for your review and feedback. Happy to help improve the tile view with you if needed and glad we are able to help with digitizing of your audit reporting and processes.

AN
Verified User in Veterinary
"Easy to use and easy to understand"
5/5
What do you like best about Certainty Software?

The overall format of each safety submission Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

When you miss a question you have to scroll all the way back up. Pushing the error button does not take you to missing question. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thank you for your review and feedback, much appreciated. Also, wanted to let you know that if you miss a mandatory question and save, you will get a message indicating which mandatory question you have missed. If you click on the question in that pop up, it will take you directly to the missed question. Happy to have someone on the Customer Success team show you if you wish. Just reach out to us at support@certaintysoftware.com and we will assist.

AN
Verified User in Food Production
"Sometimes it doesn't save what is entered"
4.5/5
What do you like best about Certainty Software?

The schedule of programs and the recovery of completed audits Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

Having to re-enter the same companies all the necessary data Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thank you for your recent review. Always appreciate the feedback. I would be interested to know more about your issue 're-entering' data as there are copy and re-audit features that may be of help in your project. Happy to have someone in our Customer Success team assist if that would help. Reach out at support@certaintysoftware.com if you would like to discuss how to use these features.

AN
Verified User in Gambling & Casinos
"Great Help to Coach Team"
5/5
What do you like best about Certainty Software?

everything it does is well thought to coach. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

i wish we could comment on every field to add notes. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hello and thank you for your feedback, much appreciated! With respect to adding a comment for notes to every field, that can be done by one of your own administrators with permissions to modify your checklist form. If you need us to help you with, happy to and you can reach us at support@certaintysoftware.com.

AN
Verified User in Veterinary
"Amazing"
5/5
What do you like best about Certainty Software?

Ease of use, Simple lay out and easy on eyes Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

Needs to be more detailed and so on. overall good tho Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thank you for your glowing review! Always great to hear that Certainty is easy to use, simple and easy on the eyes!

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Pricing Options

Pricing provided by Certainty Software.

Certainty Software Standard Pricing

$18.00
1 Users Per Year

Certainty Software Enterprise Pricing

Contact Us
Per Year

Certainty Software Proof of Concept

$930.00
With One-Time Purchase
Certainty Software Features
Checklists