--- title: Certainty Software Reviews meta_title: 'Certainty Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Certainty Software works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 48 scale: '5' date_modified: '2026-10-23' parent_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management ---

Certainty Software Reviews & Product Details

Pricing

Pricing provided by Certainty Software.

Certainty Software Standard Pricing

$18.00
1 Users Per Year

Certainty Software Reviews (48)

Reviews

Certainty Software Reviews (48)

4.3
48 reviews

What do users say?

Generated using AI from real user reviews
Users most consistently praise the software's ease of use for both field staff and administrators, noting that its intuitive interface makes audits, inspections, and checklists faster to complete. Many also value the highly customizable forms and responsive support that adapt to different business needs. A common drawback is a learning curve on setup, since the admin side can take time to master.

Pros & Cons

Generated from real user reviews
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ES
Erin S.
Mid-Market (51-1000 emp.)
"Flexibility & Customization Streamline Our Audit Management"
4.5/5
What do you like best about Certainty Software?

I really appreciate Certainty Software's incredible flexibility when it comes to deep customization, allowing me to build entirely separate checklists, custom fields, and tailored routing workflows for different client accounts. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

My main issue right now is that as we rapidly increased our usage of the platform and scaled it across larger accounts, we're hitting a wall where we need much better, more robust tools for handling the correction of action. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Erin, thank you for your review. Much appreciated. I would welcome the chance to discuss your use case for corrective actions so we can help improve that process with you. Please reach out to me directly at hewitt.roberts@certaintysoftware.com and I would be happy to assist.

Julia S.
JS
Julia S.
Global Supply Chain Consultant
Enterprise (> 1000 emp.)
"Customizable, Client-Centric, and Superb Support"
5/5
What do you like best about Certainty Software?

I really like how Certainty Software works great for managing our audit programs and self-assessments. The best feature for us is its flexibility on customization, which is crucial since we have multiple projects with different needs. We can customize each one with different checklists and workflows. Another aspect I appreciate is the support from the Certainty Software team. They are very responsive and supportive whenever we need them, and they are open to discussing new features based on our client's needs. The software was really easy to set up, it's very intuitive and easy to navigate. Overall, it's been extremely beneficial for our company. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

As we start increasing the usage of the platform, we start to see the need for some additional features, improvements in specific areas such as correction of actions. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Thanks for the review Julia! Great feedback and we look forward to the continued discussion about your needs as your project grows globally.

ES
Edison S.
Mid-Market (51-1000 emp.)
"Eliminates Paper Waste, Fast Setup"
4.5/5
What do you like best about Certainty Software?

I really like how Certainty Software eliminates the need for physical paper in inspections, which significantly cuts down on the waste of stationary materials across our site. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I'm frustrated with the occasional technical issue where the app loses force when opening. It can disrupt my workflow and is a bit annoying. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Edison, thank you for your candid and helpful feedback. I would welcome a chat about the losing force issue you mention as I am not quite sure what you mean and there is likely a solution we can explore.

DC
Dong C.
Mid-Market (51-1000 emp.)
"Robust Data Management with Minor Usability Hiccup"
4/5
What do you like best about Certainty Software?

I really like the robust user management administration controls, which are great for my engineering team. The seamless web-based flexibility of the cloud platform is also impressive. Having direct structural support for field self-reporting is a big plus, as it allows us to safely delegate data collection tasks to regional personnel. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

My single biggest frustration happens when shifting between different application pages or moving through dense question sets because the software completely lacks an automatic background save function. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Dong, thank you for your review. Really appreciated the thorough feedback and glad we are able to be a part of your project.

IM
Irvin M.
Mid-Market (51-1000 emp.)
"Streamlines Audits with Customizable Templates"
4.5/5
What do you like best about Certainty Software?

I find the template duplicating and form modifying capabilities of Certainty Software extremely valuable for our workflow. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

My main wish is that the system included integrated resource planning and workforce capacity tools. Currently, we can't use Certainty Software for internal staffing analysis, such as calculating required auditor hours. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Irvin, thank you for your thoughtful review, much appreciated. Excited to see we can help avoid the administrative headaches of multi-jurisdictional regulatory compliance management. Also, more than happy to set up a call to discuss both integration - if that could help with your workforce management - and/or the addition of features that might also assist with this.

DO
Dee O.
Mid-Market (51-1000 emp.)
"Empowered Field Data Management with Certainty Software"
4/5
What do you like best about Certainty Software?

I really like the administrative user management controls, as they provide granular control over access privileges, ensuring regional personnel only see the exact forms and data entry fields relevant to their assignment. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

My single biggest frustration with the user interface occurs when navigating through lengthy dense inspection questionnaires. Jumping between different application tabs because the web interface lacks an automatic background auto save mechanism. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Dee, thank you for your review, much appreciated. So glad we are able to provide the administrative controls needed for your project! I hear you about the web auto-save, that is the limitation of any browser / web page unfortunately. The Certainty app has the auto-save feature so if you can use the app rather than web for form completion that would solve the problem.

WB
Wes B.
Small-Business (50 or fewer emp.)
"Efficient Safety Inspections with Minor UI Hiccups"
4/5
What do you like best about Certainty Software?

I really like the clean, consistent layout of Certainty Software's safety submission forms. It's incredibly simple to navigate, especially on mobile devices or tablets while walking around busy job sites. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

My main issue with the user interface happens when you accidentally skip a mandatory field on a long checklist. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Wes, thank you for your great feedback. Also, more than happy to show you how you can easily get to unanswered mandatory questions when that happens.

NC
Nell C.
Mid-Market (51-1000 emp.)
"Seamless Compliance Management, Needs Data Export Improvement"
3.5/5
What do you like best about Certainty Software?

I find the most valuable aspect of Certainty Software is the seamless integration of inspection checklists and remediation action items within one unified environment. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

I'm frustrated when trying to export my historical audit data out of Certainty Software into Microsoft Power BI for advanced executive analytics and cross-departmental dashboards. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Nell, thanks for your feedback. Much appreciated! Glad you are able to make good use of the corrective action feature in your project and more than happy to set up a call with one of our Customer Success team members to help you streamline your advanced analytics requirements. We could give you access to your own PowerBI workspace and there is also OData and SQL connection access that could help as well. Please feel free to reach out to me directly at hewitt.roberts@certaintysoftware.com and I will set something up for you.

LY
Lonnie Y.
Mid-Market (51-1000 emp.)
"Streamlined Audits, Reduces Manual Errors"
4/5
What do you like best about Certainty Software?

I like the program scheduling tools and the historical audit recovery database, which are easily the best features. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

My main frustration with Certainty Software is having to manually reenter the same facility details and company baseline data repeatedly when setting up new audits or adding recurring sites. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Lonnie, thank you for your feedback, much appreciated! Thanks for your thoughts on the scheduling and audit reporting features and I would love to chat about your facility details point as I would like to hear more on how you would improve that. Please feel free to reach out to me directly at: hewitt.roberts@certaintysoftware.com

EC
Eddy C.
Mid-Market (51-1000 emp.)
"Streamlines Audits with Ease and Precision"
4.5/5
What do you like best about Certainty Software?

I really appreciate Certainty Software's template duplicating and form modifying capabilities. These features are the most valuable for our workflow as they help us duplicate mass checklists and quickly tweak conditional questions. Review collected by and hosted on G2.com.

What do you dislike about Certainty Software?

My main wish is that the system included integrated resource planning and workforce capacity tools. Review collected by and hosted on G2.com.

Response from Hewitt Roberts of Certainty Software

Hi Eddie, thank you for your kind review, much appreciated. glad to hear the checklist duplication feature is helping with your project! On that, I would love to hear more about your resource planning and workforce capacity management needs, we always welcome new feature ideas and would be interested to hear about yours. Please feel free to reach out to me directly at: hewitt.roberts@certaintysoftware.com

Questions about Certainty Software? Ask real users or explore answers from the community

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Last activity 5 months ago

How has Certainty Software helped you keep up with rules and regulations?

Pricing Options

Pricing provided by Certainty Software.

Certainty Software Standard Pricing

$18.00
1 Users Per Year

Certainty Software Enterprise Pricing

Contact Us
Per Year

Certainty Software Proof of Concept

$930.00
With One-Time Purchase
Certainty Software Features
Checklists