---
title: Centiment Reviews
meta_title: 'Centiment Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 134 reviews by the users' company size, role or industry
  to find out how Centiment works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 134
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Centiment Reviews
**Vendor:** Centiment  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 134
## About Centiment
Centiment is a market research platform that helps teams design surveys, collect data, and turn results into analysis-ready findings. It brings key steps of the research workflow into one place so teams can move from a research question to an interpretable output with consistent structure and methodology. Centiment is used by product, marketing, and research teams to support decisions such as validating product direction, testing concepts, refining positioning, and measuring customer experience. Product teams use it to reduce uncertainty and prioritize initiatives based on feedback and quantified insights. Marketing teams use it to evaluate message resonance, identify purchase drivers, and estimate opportunity size with survey-based evidence. Research and insights teams use it to run repeatable programs with standardized survey design and outputs that are easier to share across stakeholders. Centiment’s Survey Platform supports high-quality data collection by helping teams structure surveys to improve completion and reduce noise. Results are organized so teams can compare audience segments, identify meaningful differences, and translate findings into recommendations that can be reviewed internally. When teams have direct access to customers, users, or employees, Centiment can be used to collect responses from those audiences. When additional reach or a specific segment is needed, Centiment’s Audience Panel provides access to B2B and consumer respondents across 100+ countries, supporting sampling needs while keeping projects on schedule. Main capabilities and value propositions include: • Survey Platform workflow for building surveys, collecting responses, and organizing results in one system • Structured survey design that supports higher completion and cleaner data for interpretation • Segment comparison to analyze differences across audiences and report insights clearly • Repeatable research programs that help teams standardize methodology across studies • Audience Panel access to recruit B2B and consumer respondents across 100+ countries when internal reach is limited



## Centiment Pros & Cons
**What users like:**

- Users commend the **responsive and friendly customer support** of Centiment, which enhances their overall experience significantly. (7 reviews)
- Users praise Centiment for its **intuitive ease of use** , enabling quick setup and efficient survey management. (7 reviews)
- Users appreciate the **seamless setup and excellent customer service** provided by Centiment for surveys and data collection. (6 reviews)
- Users appreciate the **setup ease** of Centiment, enjoying its intuitive design and seamless survey management process. (6 reviews)
- Users find Centiment&#39;s **intuitive design** makes setup and understanding its features effortless, greatly enhancing their analysis capabilities. (3 reviews)
- Users find the **quick setup** with Centiment easy and efficient, enhancing their overall survey experience. (3 reviews)
- Simple (3 reviews)
- Easy Integrations (2 reviews)
- Users commend Centiment for its **exceptional efficiency** in delivering high-quality insights and quick responses to survey questions. (2 reviews)
- Easy Implementation (1 reviews)

**What users dislike:**

- Users note the **high cost** for high-volume audiences, viewing the price as a significant downside to Centiment. (3 reviews)
- Users note a **steep learning curve** with Centiment, requiring time to adapt to project submissions and progress tracking. (2 reviews)
- Users have concerns about **survey issues** impacting data quality, as results may include non-target respondents. (2 reviews)
- Users desire more **customization options** in Centiment, particularly for question types and panel representation. (1 reviews)
- Users find that Centiment offers **limited data analysis options** , restricting the design of advanced surveys and features. (1 reviews)
- Limited Options (1 reviews)
- Not Intuitive (1 reviews)
- Not User-Friendly (1 reviews)
- Users experience **time-consuming delays** with fielding, often exceeding the estimated timeframe and requiring additional manual data manipulation. (1 reviews)

## Centiment Reviews
  ### 1. Superb, streamlined service and top quality data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2021

**What do you like best about Centiment?**

Great team, easy to use as every step is digitized and simple to complete, and most of all, speed to and quality of data are better than we have obtained from any other providers of online surveys.

**What do you dislike about Centiment?**

No dislikes, we have been very satisfied

**What problems is Centiment solving and how is that benefiting you?**

We study small businesses globally through long and complex surveys.  We have received excellent data via Centiment - very high quality respondents even in small developing countries.

  ### 2. Best quality of the audiences we compared, plus great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin K. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2020

**What do you like best about Centiment?**

We compared three survey audiences: Centiment, Pollfish, and SurveyMonkey Audiences. Centiment stood out because it was the only service where a live person held our hand through the process. We got feedback on how to improve our survey and a suggestion to use an "attention check" question for confirming participants were reading the questions. So helpful. Pollfish was the cheapest per response, but they also had a lot of low quality, one word answers on open ended questions. SurveyMonkey was three times the price, and we never got the volume of responses we ordered, even though it was half of what we wanted from Centiment. For additional context, I was targeting marketing/advertising professionals. I will definitely use Centiment again.

**What do you dislike about Centiment?**

I wish Centiment's purchase process had more self-serve options, particularly around audience targeting. I would pay even more for responses than they charged if I could reach more specific people.

**Recommendations to others considering Centiment:**

Centiment starts with a quoting process, but everything uses modern tools. The quote shows up quickly, you can digitally sign them. They send invoices after the survey is complete, which can be paid with a credit card. It works with Typeform, which is nice.

**What problems is Centiment solving and how is that benefiting you?**

Centiment helps with sourcing survey participants. I've tried sourcing through ads on Facebook and LinkedIn, and the response rates have been terrible. Centiment makes it possible to execute a survey within a reasonable time frame when you need to reach an audience you don't have an existing relationship with.

  ### 3. the right data at the right time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leigh L. | Author, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2021

**What do you like best about Centiment?**

I liked the speed at which I got results.

**What do you dislike about Centiment?**

Nothing, Centiment was fast and professional

**What problems is Centiment solving and how is that benefiting you?**

We are doing prooduct research

  ### 4. Amazing, and ethically sound survey panel.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allison K. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2020

**What do you like best about Centiment?**

I came to Centiment with an important COVID-19 study on a quick timeline, had complex sampling and a strict budget - and was working with researchers in two other countries. I had gained quotes from several other companies and they either were not able to meet the study needs or their quote was far out of my budget. Kurt and and Derek were absolutely amazing. They walked me through the process (on a Sunday morning no less) were quick with all of their updates and deadlines and always available. I feel like both cared about my research and wanted to make sure it was a quality study and sample. In addition they offered  a pilot study and reviewed every detail of my survey to make sure I had not overlooked anything. When the survey went live sound data was collected quickly and they kept me in the loop every step of the way. I honestly cannot recommend a company more.

**What do you dislike about Centiment?**

I did't have any negative issues with Centiment. They are amazing and I will be using them in the future and continuing to recommend them for sure.

**Recommendations to others considering Centiment:**

Please read my full review. I honestly cannot recommend a company as much as I do Centiment. They are ethically sound and want to make the experience easy.

**What problems is Centiment solving and how is that benefiting you?**

I was examining media social issues from the COVID-19 outbreak and how these affect peoples behaviors. Centiment made it happen.

  ### 5. Research for White Paper

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2021

**What do you like best about Centiment?**

Quick and responsive support. Survey results were finished quickly.

**What do you dislike about Centiment?**

Getting a quote can be a little tedious.

**What problems is Centiment solving and how is that benefiting you?**

I was conducting research for a white paper. Their survey collection was the basis for the paper.

  ### 6. Fast, easy, accurate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2020

**What do you like best about Centiment?**

They guided us through the process from start to finish with excellent customer service.

**What do you dislike about Centiment?**

Nothing really. There’s so many companies to choose from, they seemed to be the most honest.

**What problems is Centiment solving and how is that benefiting you?**

Market research for building a startup in the home service industry.

  ### 7. Fantastic qualified survey respondent tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian E. | VP, Sales Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2020

**What do you like best about Centiment?**

1) The quality of the respondent panel
2) The quality of support from the Centiment team
3) The pricing

**What do you dislike about Centiment?**

There were no downsides. It was a quick and efficient experience and we continue to be satisfied customers

**What problems is Centiment solving and how is that benefiting you?**

Centiment has helped us better hone our TV and Radio creative choices for marketing by helping us understand likely customer feedback to our new marketing campaigns

  ### 8. Exceptional service, streamlined process, competitive pricing. Highly recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney C. | Head of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2020

**What do you like best about Centiment?**

Great team to work with all around, knowledgable and fast to respond.

**What do you dislike about Centiment?**

Nothing at all. I've worked with other vendors before and they were a headache. Not here.

**What problems is Centiment solving and how is that benefiting you?**

Market research and a report to be published.

  ### 9. Fast turnaround time and a flawless experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren W. | Director, Behavior Change Strategies, Education Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2019

**What do you like best about Centiment?**

Our experience with Centiment was professional, smooth, responsive, and accurate. We worked with Derek M. and he did a great job being flexible, answering all of our questions quickly, and guiding us through a process that was new for us (using a survey company like this). The fact that they pilot the survey was great. The turnaround time for 750 responses with a very niche audience was less than a week! We had a really great experience all around, enabling us to deliver to our client faster than expected. Thank you!

**What do you dislike about Centiment?**

Nothing, really. We didn't have any issues.

**What problems is Centiment solving and how is that benefiting you?**

We have a niche survey and weren't sure we would reach the sample size needed to run solid stats on our data. They helped us, and for a great price, ensure that our research investment would be realized and helped reach our desired sample sizes. The benefit of Centiment, from what I can tell after researching a few other companies, is the detail of their intake survey for their survey takers. They already know a lot about their audience, enabling us to focus more on the questions we needed to ask and less on dealing with demographic filters.

  ### 10. Executed a high-quality, targeted survey with a quick turn around time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** July 19, 2019

**What do you like best about Centiment?**

Centiment was extremely responsive to our inquiry and their system allowed us to easily share our survey and to collaborate on its design and execution. We had a tight timeline and a specific geographic target. Centiment was able to deploy the survey quickly and to obtain a large and high quality sample, all for less than other survey firms had quoted us. Centiment also helped us address some important questions along the way. We were very pleased with the outcome and will not hesitate to use Centiment again. 

**What do you dislike about Centiment?**

We had no complaints. Everything went very smoothly. 

**Recommendations to others considering Centiment:**

Just send them an inquiry. We found them to be very responsive and easy to work with.

**What problems is Centiment solving and how is that benefiting you?**

I'm an academic, and when doing survey research it's important to be able to reach respondents who are representative of the population being studied. Centiment's panel allowed us to target the area that we needed and still obtain a demographically representative sample. The way that Centiment's software integrates with Qualtrics made it very easy to collaborate, and their team was responsive and able to help us deploy quickly. I've recommended them to others, and they will be the first place I go for future survey projects. 

  ### 11. Friendly, prompt, and efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2019

**What do you like best about Centiment?**

Kurt is pleasant, attentive, and punctual. We had a few delays in getting our survey started and he was insanely patient throughout the entire process. (Thanks again, Kurt!) The soft launch, which is extremely helpful and reassuring, led us to see the error in a few questions. That feature is immensely valuable! Overall, my experience was phenomenal from start to finish and I'll continue to sing Centiment's praises. 

**What do you dislike about Centiment?**

To date, there is NOTHING I've disliked about the experience with Centiment. I find everything to be user-friendly and very accommodating for a first-timer such as myself. 

**Recommendations to others considering Centiment:**

If you're thinking about going with Centiment, just do it. You won't regret it.

**What problems is Centiment solving and how is that benefiting you?**

Centiment's role was to help provide us with some directional data to make a pretty vital business decision. The seamlessness of the process with Centiment allowed us to really focus on the goals we were trying to achieve and the questions we were trying to answer. 

  ### 12. Great service and quality. Highly Recommend.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2019

**What do you like best about Centiment?**

Kurt and Derek were very professional and easy to work with. They helped me with a pretty challenging assignment and helped me find high-quality survey respondents with a tight turnaround. I was very impressed with their service and ability to deliver so quickly. 

**What do you dislike about Centiment?**

I'm pretty new to market research, so the only thing that surprises me about using companies to help with high-quality survey respondents is that it's definitely not cheap. So, the price tag was the only thing that made me hesitate a bit at first. But, considering my options, this definitely paid off for me. 

**What problems is Centiment solving and how is that benefiting you?**

I needed to find high-quality respondents for a survey very quickly. The niche I was looking for was a bit difficult to fill. 

  ### 13. Terrific experience for a first timer and will be back!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2019

**What do you like best about Centiment?**

The communication was spectacular.  I never waited any length of time for a response. As a newbie they were patient with me and helped to me to negotiate the process. The walked me through the process and answered all of my questions and were happy to answer more before I signed on.

**What do you dislike about Centiment?**

Nothing. I was happy with the experience. I can't imagine what would have made it better.

**Recommendations to others considering Centiment:**

Great value and service. There is no need to pay more. I looked at other places to get a survey done and this was the best by far in price. Additionally, this felt more hands on to me then the others that I looked at. When  I need to get additional information on my business I will absolutely be back. PS when I freaked out when I didn't understand something they responded calmly and with humor.  I highly recommend Centiment!

**What problems is Centiment solving and how is that benefiting you?**

This was a survey for proof of concept.  I needed to confirm my audience and get specifics as to who they were.  The information that I obtained was invaluable. It gives me even more confidence to move forward with my startup.

  ### 14. Market research surveys done right

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian D. | Program Advisor, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about Centiment?**

Centiment is our go-to agency when we're building market research surveys for clients. They're fast, accommodating, flexible, and always on time and on budget. We're thrilled to work with Centiment every chance we get. 

**What do you dislike about Centiment?**

Everything has been fantastic - from communication, to value, to timeliness and accuracy. Nothing to dislike.

**Recommendations to others considering Centiment:**

If you've thought about doing a market survey but have worried about execution and sourcing enough of the right respondents, I'd highly recommend working with Centiment. 

**What problems is Centiment solving and how is that benefiting you?**

We're are a consulting company helping clients with go-to-market strategy and execution. We often use market research surveys in the context of our work, and have worked with Centiment several times now to source a qualified panel for us to survey. They manage the whole process and make market surveys easy and quick to execute so we can make decisions with clients faster.

  ### 15. A pleasant experience 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2019

**What do you like best about Centiment?**

The representative I worked with helped facilitate a pleasant experience.

**What do you dislike about Centiment?**

Having to use another platform to program a survey to then send to Centiment.

**Recommendations to others considering Centiment:**

Be familiar with survey program websites, such as Typeform. They have specific limitations, or hurdles to full implementation.

**What problems is Centiment solving and how is that benefiting you?**

We needed to conduct primary research with potential patients. Centiment let us reach a wide variety of potential patients.

  ### 16. Start-Up Market Research

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew H. | Vice President of Marketing, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2019

**What do you like best about Centiment?**

Centiment was able to quickly and accurately build a 1000+ research group of technology evaluators and buyers and execute a quant survey, turning around key market insights to inform our personas, positioning, and messaging within  <6 weeks time. All on a start-up budget. Quality of work and customer service was top notch

**What do you dislike about Centiment?**

No complaints whatsoever. They treated us extremely well. 

**What problems is Centiment solving and how is that benefiting you?**

Insights to serve as the foundation for our strategic product marketing plan. 

  ### 17. Fantastic, quick, and quality support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaitlin B. | Assistant Professor, Research, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2019

**What do you like best about Centiment?**

Very, very satisfied from start to finish. All a very simple process, and my consultant (Kurt Wassmer) was fantastic for the many months leading up to the actual data collection and every step of the way. He developed multiple quotes and options until I finally received approval and funding for the project. The platform is super easy and I had it up briefly, and the data came in quite quickly.

**What do you dislike about Centiment?**

Nothing comes to mind. I've already recommended Centiment to several colleagues!

**What problems is Centiment solving and how is that benefiting you?**

N/A. Using for research.

  ### 18. outstanding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan G. | Principal, Public Relations and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about Centiment?**

I was unfamiliar with the process and I got help above-and-beyond what I'd hoped for. The results were exactly what I needed.

**What do you dislike about Centiment?**

Nothing. No complaints, nothing to report.

**What problems is Centiment solving and how is that benefiting you?**

Understanding the perceptions of customers.

  ### 19. Fast, Responsive, and Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2018

**What do you like best about Centiment?**

This is actually my first time leaving a review. I felt compelled to leave one for Centiment because they were such a great solution for collecting respondents. They streamlined the process and got the respondents incredibly fast. I personally worked with Kurt. He was very responsive and reliable when I had any questions. Overall a great experience. 

**What do you dislike about Centiment?**

I can't think of anything. Nothing that they did made me dislike the company. 

**Recommendations to others considering Centiment:**

Do it.

**What problems is Centiment solving and how is that benefiting you?**

Our group was trying to test cereal concepts. We found the data we needed to present to our sponsor. 

  ### 20. Great company for conducting surveys

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erica L. | UX Analyst, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2017

**What do you like best about Centiment?**

Kurt has been a great point of contact, always prompt to respond to inquiries. The survey results I've received have been great so far. I like that there is a soft launch, allowing me to sift through responses and ensure they are high quality and relevant. He has been great with eliminating responses that seem off or not legitimate, and that is the most important thing to have in my eyes.

**What do you dislike about Centiment?**

There's honestly nothing I've disliked about my experience so far. The most negative thing I can think of is that sometimes the answers don't seem realistic, but at the same time, when it comes to surveys, you're relying on people's own perceptions of how they think or feel. Sometimes people will unintentionally falsify information if they just don't know how to answer a question, or don't remember something correctly. But I don't believe that's a reflection of Centiment, that's a reflection of people.

**Recommendations to others considering Centiment:**

Centiment is great for recruiting survey respondents. The only thing I'm missing is gathering respondents for qualitative research, such as 1:1 interviews. However, Centiment does not advertise to do this, that's just personally a gap I'm missing. I would not hesitate to follow through with any quotes.

**What problems is Centiment solving and how is that benefiting you?**

At our company, we are creating personas and customer journey maps in order to shift the operations within our business to become more customer-centric and less operations-centric. While operations are vital, the customer perspective is just as important. We've used Centiment to gather survey responses, which in turn help drive the creation and development of our buyer personas. Without Centiment, we would have to use grassroots efforts in order to get participants for our survey. This takes a lot of time and effort -- I know because we tried in the past and still didn't get the number of respondents we've gotten through Centiment. With Centiment, I can eliminate the headache of finding people to respond to our survey. I also am backed by Centiment's great customer service, which means they'll look into any responses that seem sketchy.

  ### 21. Helpful and responsive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2018

**What do you like best about Centiment?**

We had a very positive experience with Centiment running our segmentation and brand awareness surveys. Kurt, the manager in charge of our project, was very responsive and went out of his way to help clean up data when we realized there was a bug in one of the questions (not his fault). I'd work with them again in future and recommend it.

**What do you dislike about Centiment?**

Nothing to add here. I didn't have any negative experience

**What problems is Centiment solving and how is that benefiting you?**

Access to data about general public, not current customers of ours

  ### 22. Fantastic experience working with Centiment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria V. | Assistant Professor, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2018

**What do you like best about Centiment?**

Working with Centiment, and specifically Kurt, has been very easy. We discussed what I was seeking, and he made it happen. He was very clear and transparent about expectations and outcomes. I like that it was easy to set up meetings, and he responded rapidly. Although I have fairly stringent qualifications of what I needed, Centiment helped me collect my data, and did it quickly.

**What do you dislike about Centiment?**

There isn't anything that I dislike about working with Centiment.

**What problems is Centiment solving and how is that benefiting you?**

I was struggling finding participants for my study. I had tried another approach that required a great deal of my time managing recruitment, communication with participants, and compensation. I appreciate the time saved by working with Centiment.

  ### 23. Great Overall Service 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dia A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2018

**What do you like best about Centiment?**

Centiment's customer service is very responsive, resourceful, reliable and flexible. I am glad we were able to to do deep audience targeting at an affordable price!


**What do you dislike about Centiment?**

Nothing frankly. My first experience was very smooth. 

**What problems is Centiment solving and how is that benefiting you?**

Reaching a very narrow audience (less than 20% incidence rate). Centiment helped me achieve this in timely manner and at an affordable price. 

  ### 24. Outstanding On All Levels

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2018

**What do you like best about Centiment?**

Centiment was outstanding on all levels: top-notch customer service, the project was executed on time and on budget, and the final deliverable was perfect. Additionally, Centiment's staff was flexible, helpful, and couldn't have been nicer.

**What do you dislike about Centiment?**

I really have nothing negative to add whatsoever.

**What problems is Centiment solving and how is that benefiting you?**

I am trying to reach specific audiences for market research. Centiment was incredibly helpful in providing a highly customized, segmented audience.

  ### 25. Easy and fast survey data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle B. | Marketing Manager, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2017

**Describe the project or task Centiment helped with:**

We needed data from b2b managers and above in the marketing field for a state of b2b marketing report we developed. 

**What do you like best about Centiment?**

I love how fast and easy it was to get 300+ survey responses. Our rep, Kurt, was easy and helpful to work with. 

**What do you dislike about Centiment?**

Nothing - I appreciated how fast and easy the process was - no complaints. 

  ### 26. Easy to work with and very responsive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Henry C. | Product Management, Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** December 07, 2017

**Describe the project or task Centiment helped with:**

We wanted to run an awareness survey for a new service that we launched earlier in 2017

**What do you like best about Centiment?**

Kurt was flexible and easy to work with.  The service was reasonably priced

**What do you dislike about Centiment?**

Panel could be larger to get responses quicker

  ### 27. Centiment is time-effective team to work with

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2018

**What do you like best about Centiment?**

helpful and professional team for data collection

**What do you dislike about Centiment?**

Suggestion to have Asian point of contact

**What problems is Centiment solving and how is that benefiting you?**

Time worth spent and work got done!!! 

  ### 28. Fantastic service, great quality panel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole C. | Assistant Professor of Marketing, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2017

**Describe the project or task Centiment helped with:**

Surveying parents for marketing research

**What do you like best about Centiment?**

Centiment was very responsive and helped us to tailor our panel to our exact needs. They quickly answered questions and got us set up easily. Even let us do a dry run with a small portion to make sure everything was working correctly.

**What do you dislike about Centiment?**

There was nothing that we disliked. Everything went well!

**Recommendations to others considering Centiment:**

I would strongly recommend Centiment!

  ### 29. Responsive, Excellent service, and great quality data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fatima H. | Assistant Professor, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2017

**Describe the project or task Centiment helped with:**

Understanding how technology adoption by companies affects risk perceptions by consumers

**What do you like best about Centiment?**

Centiment was very helpful in explaining the panel and answering any questions that came up before, during and after data collection. They were also very responsive, professional and easy to work with. 

**What do you dislike about Centiment?**

Nothing for now. I had a great experience. 

  ### 30. Centiment is great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin N. | PhD Student - Marketing, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2017

**Describe the project or task Centiment helped with:**

I needed to collect data from consumers in the United States for a market research project, and Centiment allowed me to do this quickly and cheaply. The quality of the data was excellent, and working with the team at Centiment was easy. I highly recommend Centiment for your market research needs, and I have already recommended Centiment to a number of people who need to cllect data.

**What do you like best about Centiment?**

Quick, cost-effective, high-quality data, and easy to work with.

**What do you dislike about Centiment?**

Nothing, had a great experience working with Centiment.

**Recommendations to others considering Centiment:**

If you are seeking to collect data from consumers, this is a great way to do it;.

  ### 31. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sunny T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2017

**Describe the project or task Centiment helped with:**

Kurt, my contact was great in accommodating for the needs of my client and coordinated with me well and kept me updated on all developments. When a situation with the platform came up, he notified me of the issue right away and I got it solved quickly as well. All in all, great service, attitude and more than my money's worth.

**What do you like best about Centiment?**

Prompt, timely responses, flexible adjustments and on the fly decision skills.

**What do you dislike about Centiment?**

A little bit too much micromanagement and I'm still not quite sure what the actual asking price is.

  ### 32. Best company I have worked with for data collection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd M. | Assistant Professor of Entrepreneurship, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2017

**Describe the project or task Centiment helped with:**

Centiment is by far the best company I have worked with for data collection. Kurt was outstanding as my contact person and he exceeded all of my initial expectations. I would recommend working with Centiment for any data collection needs.

**What do you like best about Centiment?**

Service, how quickly the project was completed, communication.

**What do you dislike about Centiment?**

I have no complaints and dislike nothing.

**Recommendations to others considering Centiment:**

Definitely go with Centiment.

  ### 33. Excellent Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2017

**Describe the project or task Centiment helped with:**

I was doing research on technology services that are used by the Millennial generation - Centiment allowed me to feel confident I was reaching my target segment and allowed me to narrow in on specific demographics to further ensure I was reaching the correct targets. Couldn't have been an easier process!

**What do you like best about Centiment?**

The seamless service that Centiment provided. 

**What do you dislike about Centiment?**

No complaints! There is not anything I would change about the process. 

  ### 34. Prompt and Efficient  Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2017

**Describe the project or task Centiment helped with:**

I was in dire need of some survey respondents. I did my research online and found centiment. I'm happy that I did. I got 150 responses for my survey in just 3-4 days. I appreciate that Mr.Kurt actually took the time to understand my needs and sourced the survey respondents accordingly.I was really happy with the service and would recommend it to anyone who needs a survey panel.


**What do you like best about Centiment?**

Efficient, Prompt, Responsive and cost effective.

**What do you dislike about Centiment?**

I did not find any attributes that i disliked


## Centiment Discussions
  - [What is Centiment used for?](https://www.g2.com/discussions/what-is-centiment-used-for) - 1 comment

- [View Centiment pricing details and edition comparison](https://www.g2.com/products/centiment/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-22+05%3A26%3A15+-0500&secure%5Bsession_id%5D=658cb39c-e876-4fe9-89fa-5a7782fd5360&secure%5Btoken%5D=050c32bc9584f12b067a5db00a308fe7e8869077ccc12c34581f682e1959c671&format=llm_user)
## Centiment Integrations
  - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews)
  - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews)
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews)

## Centiment Features
**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Centiment Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,417 reviews)
  - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)
  - [Pollfish](https://www.g2.com/products/pollfish/reviews) - 4.6/5.0 (56 reviews)

