Compare Centiment and SurveyMonkey 
At a Glance
Market Segments
Small-Business (53.2% of reviews)
Small-Business (36.5% of reviews)
Entry-Level Pricing
$450.00 10 Seats Per Month
Contact Us
Centiment
Star Rating
(133)4.9 out of 5
Market Segments
Small-Business (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
$450.00 10 Seats Per Month
Free Trial is available
Learn more about CentimentSurveyMonkey
Star Rating
(23,508)4.4 out of 5
Market Segments
Small-Business (36.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its customizability and ease of use. Users appreciate that everything they need is available on a single platform, allowing for quick survey creation without the need for extensive training.
- Users say that Centiment stands out for its precision and simplicity in market research. Reviewers highlight its ability to turn complex audience preferences into actionable metrics, making it a valuable tool for professional market research beyond simple feedback forms.
- According to verified reviews, SurveyMonkey's implementation process is notably quick and intuitive. Users have mentioned that setting up surveys is straightforward, which contributes to a positive overall experience, especially for those who need to gather information rapidly.
- Reviewers mention that Centiment offers exceptional support, with one user specifically praising the service they received as the best from a tech company. This level of support can be a significant advantage for users who may need assistance navigating the software.
- G2 reviewers highlight that while SurveyMonkey has a broader market presence and a higher overall satisfaction score, Centiment's advanced features, such as branching and skip logic, are particularly beneficial for users requiring detailed data analysis and reporting capabilities.
- Users report that both platforms provide solid survey-building tools, but SurveyMonkey's integration capabilities, such as with Covr software, enhance its usability for those looking to streamline their workflow across different applications.
Pricing
Entry-Level Pricing
Centiment
Professional plan
$450.00
10 Seats Per Month
- AI builder assistant
- CX metrics: NPS & CSAT
- Advanced branching and logic
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Centiment
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.7
84
9.0
20,637
Ease of Use
9.5
89
9.2
20,755
Ease of Setup
9.4
52
9.0
8,092
Ease of Admin
9.9
35
8.9
7,619
Quality of Support
9.9
83
8.6
14,638
Has the product been a good partner in doing business?
10.0
46
8.8
6,669
Product Direction (% positive)
9.1
79
7.7
20,186
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
157
Feedback Analysis
Not enough data
8.1
144
Not enough data
7.9
144
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
146
Not enough data
9.1
168
Not enough data
7.8
138
Not enough data
7.7
136
Generative AI
Not enough data
7.4
130
Not enough data
7.6
81
Survey Management
9.1
36
9.0
1484
9.0
36
8.9
1437
8.6
31
8.6
1353
9.1
39
8.9
1411
Survey Customization
9.2
38
8.4
1165
8.3
30
8.2
1200
8.0
31
8.1
1073
8.0
29
8.1
904
Survey Insights
8.8
31
8.6
1395
8.1
26
8.0
943
9.1
39
8.5
1263
9.0
26
8.4
1137
Agentic AI - Survey
Not enough data
7.6
146
Not enough data
7.7
148
Not enough data
8.0
150
Customization
Not enough data
8.6
209
Not enough data
8.3
194
Not enough data
8.7
214
Not enough data
8.6
227
Additional Functionality
Not enough data
8.3
173
Not enough data
7.6
151
Not enough data
8.3
197
Not enough data
7.8
150
Not enough data
8.5
205
Categories
Categories
Shared Categories
Centiment and SurveyMonkey are categorized as Survey
Unique Categories
Centiment has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Centiment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
16.7%
Marketing and Advertising
10.3%
Computer Software
7.9%
Research
7.9%
Consumer Goods
4.8%
Other
52.4%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
What is Centiment used for?
1 Comment
DL
Centiment is primarily used as a market research audience platform & survey solution focused on sourcing realRead more
Centiment has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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