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Compare Centiment and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (52.8% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
$450.00 10 Seats Per Month
Contact Us
Centiment
Star Rating
(132)4.9 out of 5
Market Segments
Small-Business (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
$450.00 10 Seats Per Month
Free Trial is available
Learn more about CentimentSurveyMonkey
Star Rating
(23,400)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user-friendliness, with many users highlighting how easy it is to create, update, and analyze surveys. The platform's straightforward process and variety of templates make it a go-to choice for those looking to streamline their survey creation.
- Users say that Centiment stands out for its AI-assisted survey design, which helps in crafting clear and unbiased questions. This feature is particularly appreciated for delivering actionable insights quickly, making it a valuable tool for users who prioritize data quality and reliability.
- Reviewers mention that SurveyMonkey offers a wide range of distribution options, including email and unique codes, which enhances its usability for teams. This flexibility allows users to reach their audience effectively, a feature that many find essential for their survey needs.
- According to verified reviews, Centiment is praised for its robust data quality measures, including fraud detection and duplicate response filtering. Users appreciate these features as they ensure the integrity of the data collected, which is crucial for making informed business decisions.
- G2 reviewers highlight that while SurveyMonkey has a larger market presence and a higher overall satisfaction score, Centiment's users report a higher level of trust in the data quality, which can be a deciding factor for businesses that rely heavily on accurate data for reporting and analysis.
- Users note that SurveyMonkey's support quality is good, but Centiment's support is often described as exceptional, with users feeling that they have a strong partner in their data collection efforts. This level of support can significantly enhance the user experience, especially for those new to survey tools.
Pricing
Entry-Level Pricing
Centiment
Professional plan
$450.00
10 Seats Per Month
- AI builder assistant
- CX metrics: NPS & CSAT
- Advanced branching and logic
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Centiment
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.7
84
9.0
20,563
Ease of Use
9.5
88
9.2
20,680
Ease of Setup
9.4
50
9.0
8,016
Ease of Admin
9.9
35
8.9
7,613
Quality of Support
9.8
84
8.6
14,591
Has the product been a good partner in doing business?
10.0
46
8.8
6,662
Product Direction (% positive)
9.1
79
7.7
20,124
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.0
35
9.0
1438
9.0
35
8.9
1426
8.6
30
8.6
1353
9.1
39
8.8
1397
Survey Customization
9.2
38
8.5
1160
8.3
30
8.2
1198
7.9
30
8.1
1076
8.0
29
8.1
907
Survey Insights
8.8
31
8.6
1364
8.1
26
8.0
936
9.0
38
8.5
1258
9.0
26
8.4
1136
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Categories
Categories
Shared Categories
Centiment and SurveyMonkey are categorized as Survey
Unique Categories
Centiment has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Centiment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
16.0%
Marketing and Advertising
10.4%
Research
8.0%
Computer Software
8.0%
Market Research
4.8%
Other
52.8%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
Centiment has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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