Link copied to clipboard # Centiment vs SurveyMonkey Comparison - What are their main differences? Share [ Export ](/compare/centiment/surveymonkey/export.csv) CentimentSurveyMonkey[+ Add Product](#) Pricing **Centiment** Free Trial **$400.00** 5 Seats Per Month · Professional plan **SurveyMonkey** Free Trial **$30.00** Per User Per Month · Team Advantage **$92.00** Per User Per Month · Team Premier **Custom Quote Available** · Enterprise **Pricing Insights** from reviews Perceived Cost **Centiment** $$$$$ **SurveyMonkey** $$$$$ Average Discount **Centiment** Not enough reviews yet **SurveyMonkey** 7% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Centiment** 6 months Based on 100 responses **SurveyMonkey** 6 months Based on 100 responses Return on Investment **Centiment** 6 months Based on 100 responses **SurveyMonkey** 6 months Based on 100 responses ![Centiment](https://images.g2crowd.com/uploads/product/hd_favicon/413ca2da7be7fd1d102db3d41d4b904d/centiment.svg "Centiment") ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Centiment** Helpful (11) Customer Support (9) Expensive (3) Survey Issues (3) **SurveyMonkey** Ease of Use (376) Ease of Creation (171) Expensive (116) Limitations (91) Integrations **Centiment** Not enough data **SurveyMonkey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1b942147d923804649a7e758050d7600/administrate.png "Product Avatar Image") Administrate ](https://www.g2.com/products/administrate/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image") Adobe Marketo Engage ](https://www.g2.com/products/adobe-marketo-engage/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_083e9816c543715e87591bf0e68c2734/airbyte.png "Product Avatar Image") Airbyte ](https://www.g2.com/products/airbyte/reviews)[ View all ](https://www.g2.com/products/surveymonkey/integrations) Screenshots **Centiment** ![Centiment screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1656700/Screenshot-2026-02-11-at-10.53.02-PM.png) **SurveyMonkey** ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png) **Ratings** from reviews Meets Requirements **Centiment** **9.7** /10 Based on 87 responses **SurveyMonkey** **9.0** /10 Based on 21,087 responses Ease of Use **Centiment** **9.5** /10 Based on 92 responses **SurveyMonkey** **9.2** /10 Based on 21,232 responses Ease of Setup **Centiment** **9.4** /10 Based on 55 responses **SurveyMonkey** **9.0** /10 Based on 8,579 responses Ease of Admin **Centiment** **9.9** /10 Based on 36 responses **SurveyMonkey** **8.9** /10 Based on 7,915 responses Quality of Support **Centiment** **9.9** /10 Based on 86 responses **SurveyMonkey** **8.5** /10 Based on 14,919 responses Has the product been a good partner in doing business? **Centiment** **10.0** /10 Based on 47 responses **SurveyMonkey** **8.8** /10 Based on 6,943 responses Product Direction (% positive) **Centiment** **9.1** /10 Based on 81 responses **SurveyMonkey** **7.7** /10 Based on 20,546 responses **Features** ratings from reviews Survey **8.7** /10 Based on 54 responses **8.6** /10 Based on 1,934 responses Feedback Analytics Not enough data **8.0** /10 Based on 431 responses Online Form Builder Not enough data **8.6** /10 Based on 373 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Consumer Insights Platforms Not enough data **8.7** /10 Based on 66 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 54.3% Mid-Market(51-1000 emp.) 30.2% Enterprise(\> 1000 emp.) 15.5% Small-Business(50 or fewer emp.) 54.3% Mid-Market(51-1000 emp.) 30.2% Enterprise(\> 1000 emp.) 15.5% Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 28.9% Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 28.9% **Reviewers' Industry** [![Centiment](https://images.g2crowd.com/uploads/product/hd_favicon/413ca2da7be7fd1d102db3d41d4b904d/centiment.svg "Centiment")](https://www.g2.com/products/centiment/reviews) Centiment Higher Education 16.3% Marketing and Advertising 10.1% Computer Software 7.8% Research 7.8% Market Research 5.4% Other 52.7% [![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews) SurveyMonkey Education Management 8.4% Hospital & Health Care 5.9% Higher Education 5.8% Marketing and Advertising 5.0% Non-Profit Organization Management 4.9% Other 69.9% Alternatives **Centiment Alternatives** ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![Pollfish](https://images.g2crowd.com/uploads/product/hd_favicon/75f264d1875378c9c6fe747490d1b80b/pollfish.svg "Pollfish") [ Pollfish ](/products/pollfish/reviews) ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey") [ Alchemer Survey ](/products/alchemer-survey/reviews) ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) **SurveyMonkey Alternatives** ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) ## Centiment vs SurveyMonkey FAQs Generated using AI Last updated: November 13, 2026 ### What is the difference between SurveyMonkey vs Centiment? Centiment stands out for its higher G2 rating and support scores, while SurveyMonkey has a much larger review base. | Dimension | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [Centiment](https://www.g2.com/products/centiment/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.4/5 (24k+ reviews) | 4.9/5 (100+ reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 9.0 | 9.4 | | Quality of Support score | 8.5 | 9.9 | | Top Reviewer-Cited Strength | Fast survey creation, templates, and reporting | Helpful service, 10+ mentions | ### What are the best alternatives to SurveyMonkey and Centiment? The top alternatives to SurveyMonkey and Centiment are SurveySparrow, Jotform, and Qualtrics Market Research. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (24k+ reviews) | Small-Business | Recent reviewers cite paid-feature limits and costs that can rise for advanced needs. | Quick survey creation, templates, and reporting | | [Centiment](https://www.g2.com/products/centiment/reviews) | 4.9/5 (100+ reviews) | Small-Business | Recent reviewers cite higher costs for niche audiences and specialized targeting. | Targeted audience panels and responsive support | | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2k+ reviews) | Small-Business | — | — | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.6/5 (5.9k+ reviews) | Small-Business | — | — | | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3k+ reviews) | Enterprise | — | — | ### Which Survey features should I prioritize when comparing SurveyMonkey and Centiment? Prioritize survey usability, setup, support, administration, and audience targeting when evaluating SurveyMonkey and Centiment. - **Usability:** Centiment scores 9.5 for Ease of Use versus SurveyMonkey’s 9.2. - **Setup:** Centiment scores 9.4 for Ease of Setup versus SurveyMonkey’s 9.0. - **Support:** Centiment scores 9.9 for Quality of Support versus SurveyMonkey’s 8.5. - **Administration:** Centiment scores 9.9 for Ease of Admin; SurveyMonkey scores 8.9. - **Audience targeting:** In recent reviews, Centiment reviewers highlight demographic, geographic, behavioral, and purchasing-power targeting, including access to niche respondents. ### What are the pros and cons of SurveyMonkey vs Centiment? SurveyMonkey’s headline strength is quick, accessible survey creation and reporting; Centiment’s is targeted research backed by hands-on support. - **SurveyMonkey strengths:** In recent reviews, users praise templates, straightforward survey building, response collection, and built-in analytics. - **SurveyMonkey trade-offs:** Reviewers cite paid-feature limits, pricing concerns, and constraints in customization and advanced reporting. - **Centiment strengths:** Helpful service has 10+ all-time mentions, customer support 9+, ease of use 7+, and setup ease 6+. Recent reviewers also value audience quality, targeting, and project guidance. - **Centiment trade-offs:** Expensive has 3 all-time mentions, survey issues 3, and learning curve 2. Recent reviewers describe higher costs for niche audiences and occasional extra work for customized analysis. ### Is SurveyMonkey or Centiment better for small businesses? SurveyMonkey and Centiment are tied as small-business fits by reviewer segment, with both products’ largest company-size segment being Small-Business. - **SurveyMonkey:** Small-Business is the largest reviewer segment; recent small-business-oriented feedback cites quick setup and useful templates, alongside concerns about paid-feature limits and cost. - **Centiment:** Small-Business is the largest reviewer segment; recent reviewers value targeted research and responsive guidance, while noting that niche targeting can become expensive for smaller organizations. ### Which Survey platform has better integrations? Centiment has the stronger integration signal in reviewer feedback, with explicit mentions of several connected tools and a 9.9 Ease of Admin score versus SurveyMonkey’s 8.9. - **SurveyMonkey:** Recent reviewers describe integrations with business tools and workflows, but do not identify specific tools consistently. - **Centiment:** Recent reviewers name Slack, Google Sheets, Salesforce, and Qualtrics as integration or workflow connections. ### How do SurveyMonkey and Centiment compare on customer support? Centiment leads SurveyMonkey on Quality of Support by 1.4 points, scoring 9.9 versus 8.5. - **SurveyMonkey:** Recent reviewers describe support as straightforward and helpful, while also noting that guidance for advanced features could be easier to access. - **Centiment:** Recent reviewers praise responsive, knowledgeable project support, including help with survey design, targeting, and launch. ### Which is easier to implement, SurveyMonkey or Centiment? Centiment leads SurveyMonkey on Ease of Setup by 0.4 points, scoring 9.4 versus 9.0; Centiment also leads Ease of Admin, 9.9 to 8.9. - **SurveyMonkey:** Recent reviewers describe quick, intuitive setup with templates and a low learning curve for basic survey creation. - **Centiment:** Recent reviewers describe smooth setup and fast project launches, with customer-success guidance available for targeting and survey design. ### Which product has better Surveys? Surveys is the leading feature across SurveyMonkey and Centiment reviews. - **SurveyMonkey:** Reviewers highlight survey creation, templates, question types, logic, distribution, and reporting; its Ease of Use score is 9.2 and Ease of Setup is 9.0. - **Centiment:** Reviewers describe an intuitive survey platform and audience-panel workflow; its Ease of Use score is 9.5 and Ease of Setup is 9.4. Helpful has 10+ all-time mentions, and Setup Ease has 6+.