---
title: CDC Software Reviews
meta_title: 'CDC Software Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CDC Software works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2026-01-18'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# CDC Software Reviews
**Vendor:** CDC Software  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About CDC Software
CDC Software is a SaaS integration solution designed to empower companies to quickly and cost-efficiently integrate their telephony, CRM, and other mission-critical contact center systems to provide contact center agents with complete customer data.




## CDC Software Reviews
  ### 1. Useful for integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2018

**What do you like best about CDC Software?**

Use it to help build software to integrate different telephony providers.

**What do you dislike about CDC Software?**

It's very basic and it's use case is pretty simple

**What problems is CDC Software solving and how is that benefiting you?**

productivity gains


## CDC Software Discussions
  - [What is CDC Software used for?](https://www.g2.com/discussions/what-is-cdc-software-used-for)

- [View CDC Software pricing details and edition comparison](https://www.g2.com/products/cdc-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+11%3A14%3A26+-0500&secure%5Bsession_id%5D=e204d2c2-fff0-4b78-9d66-b37b37f7f1d3&secure%5Btoken%5D=4ba36e7f6290135313085e701ab2c751f652015b36d62a385fa97212546fb825&format=llm_user)

## CDC Software Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

## Top CDC Software Alternatives
  - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (340 reviews)
  - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) - 4.8/5.0 (85 reviews)
  - [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) - 4.7/5.0 (42 reviews)