caterease Reviews & Product Details

Reporting capabilities are very good, so long as the information is input properly and completely. Review collected by and hosted on G2.com.

The thing I disliked most was the fact that we had to interface through Citrix to gain access. When meeting with clients and using our iPads to share photos, it was difficult to connect to Caterease, and then the text was so small it was difficult to check available dates or enter client details. Also, as a restaurant catering and special events department, we didn't use a lot of the features it includes. I think it's more suitable for off-premise catering companies. Review collected by and hosted on G2.com.

Catering goes beyond just the kitchen and Caterease recognizes that. This platform makes it simple for us to tie the kitchen to the sales team, rental divisions, operations and even our billing department. Having everything centralized is great! Review collected by and hosted on G2.com.

From a programming standpoint and getting started, things can be long, repetitive and gruling. However, eventually the hard work and long hours of specifying to your needs will pay off. Review collected by and hosted on G2.com.

A great place to organize events and keep information on clients Review collected by and hosted on G2.com.

can't separate rooms onto separate BEOs for same event. Review collected by and hosted on G2.com.

I like the ease of creating a banquet event order and revising it easily Review collected by and hosted on G2.com.

I dislike that I can’t figure out how to email the BEO from the app. Review collected by and hosted on G2.com.

The ability to customize fields is a big plus. I also liked the integration into the Outlook calendar. Review collected by and hosted on G2.com.

Commands and processes are convoluted and unnecessarily complex. Nothing is intuitive. Review collected by and hosted on G2.com.

UI is easy but it lacks some functionality of other programs. Review collected by and hosted on G2.com.

Only allows for 1 BEO which means the guest sees all notes and information. Does not track communications. Menu design is limited Review collected by and hosted on G2.com.

Caterease makes to adjust event details such as time and menu. Storing and then reusing venue sites is an added bonus. Review collected by and hosted on G2.com.

I really dislike nothing about this program. Review collected by and hosted on G2.com.

Customizing prints to fit your event needs. Very useful to be able to print only what each department needs- kitchen, bar, coordinator, etc. Review collected by and hosted on G2.com.

Freezes often

Only way to view menu items is to be in an event (example: can’t view prices outside of events - hard to quote for new business) Review collected by and hosted on G2.com.

The organize of where different menu items are located. Review collected by and hosted on G2.com.

An account can only be logged in on one device at a time. Review collected by and hosted on G2.com.

I liked the ease of navigating through the software to see past events, ones that are tentatively and ones that are upcoming. Review collected by and hosted on G2.com.

Having to input and save the information multiple times for one event. Review collected by and hosted on G2.com.