G2 reviewers report that Tripleseat significantly outperforms Caterease in overall user satisfaction, with a much higher G2 Score reflecting a more positive experience among users. This is evident in the consistent praise for Tripleseat's user interface and support team, which many find essential for their daily operations.
Users say that Caterease offers unique features for event management, such as the ability to book tentative and prospective events, which some find beneficial for detailed planning. However, they also mention challenges with the software's setup and configuration, indicating that it may not be as intuitive as Tripleseat.
Reviewers mention that Tripleseat excels in ease of use and setup, with many users highlighting the quick implementation process and user-friendly interface. This has made it a preferred choice for venues, as one user noted, "I can't imagine doing my job without it."
According to verified reviews, Caterease provides robust tools for detailed event planning, allowing users to add extensive details and manage multiple events seamlessly. However, the overall user experience is hampered by lower ratings in support and ease of administration compared to Tripleseat.
Users highlight the importance of support, with Tripleseat receiving high marks for its responsive customer service. Many users appreciate the quick assistance from the support team, which enhances their overall experience, contrasting with Caterease's lower support ratings.
G2 reviewers note that while both products cater to small businesses, Tripleseat has a broader market presence and a larger number of reviews, indicating a more established reputation in the venue management space. This is reflected in the positive feedback regarding its calendar overview feature, which helps users manage upcoming events efficiently.
Yes! With Gather, your information is accessible from anywhere on any device. You can
also download the Gather Mobile app to easily manage event execution...Read more
Do I pay by user?
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Official Response from Tripleseat
Nope. There is no limit to the number of users you have on your team. Your Gather subscription is based on the number of locations you have rather than the...Read more
How do I manage my leads with Gather?
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Official Response from Tripleseat
Gather allows you to manage all of your current and incoming leads from right within the
platform. It also sends you an email for every new lead, so you can...Read more
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