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At a Glance
Market Segments
Small-Business (51.4% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
$130 per month
Tripleseat
Star Rating
(357)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Tripleseatcaterease
Star Rating
(43)3.5 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
$130 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both Caterease and Tripleseat offer solid online booking features, Tripleseat's online booking system is rated higher (9.0) compared to Caterease (8.8), indicating a more user-friendly experience for customers making reservations.
- Reviewers mention that Caterease excels in venue calendar management with a score of 9.5, which is particularly beneficial for users managing multiple events, while Tripleseat follows closely with a score of 9.3, showing both products are strong in this area.
- G2 users highlight that Tripleseat's ease of setup (8.8) significantly outperforms Caterease (5.2), suggesting that new users may find Tripleseat more intuitive and quicker to implement.
- Users on G2 report that Tripleseat's quality of support (9.1) is notably better than Caterease's (7.2), with many reviewers praising Tripleseat for its responsive customer service and helpful resources.
- Reviewers mention that both products have comparable customer database features, each scoring 8.5, but Tripleseat's additional sales tools and email automation features (8.2) provide a slight edge in managing customer relationships effectively.
- Users say that Caterease's food and beverage management (8.6) is robust, but Tripleseat's higher score (9.1) indicates a more comprehensive approach, with users appreciating its detailed tracking and reporting capabilities in this area.
Pricing
Entry-Level Pricing
Tripleseat
No pricing availablecaterease
Professional
$130
per month
Setup & Licensing $1000; Annual Option $1200; Annual Savings $360
Free Trial
Tripleseat
No trial information availablecaterease
No trial information availableRatings
Meets Requirements
8.5
308
8.0
33
Ease of Use
9.0
344
7.5
33
Ease of Setup
8.9
202
5.2
9
Ease of Admin
9.1
166
5.2
9
Quality of Support
9.1
303
7.2
30
Has the product been a good partner in doing business?
9.3
163
6.1
9
Product Direction (% positive)
9.3
305
6.4
32
Features by Category
Administration
8.9
46
8.0
10
8.3
48
7.6
9
9.4
50
9.5
7
8.7
41
8.3
5
8.5
47
9.3
7
Event Management
8.7
44
8.8
7
8.3
42
7.8
6
8.0
39
8.9
6
8.5
42
8.6
7
Sales and Marketing
8.6
50
8.5
10
8.3
48
8.3
7
8.4
46
8.1
6
Agentic AI - Venue Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Event Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Tripleseat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
caterease
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
28.1%
Hospitality
21.3%
Events Services
15.2%
Food & Beverages
13.5%
Entertainment
4.5%
Other
17.4%
Hospitality
47.6%
Events Services
14.3%
Food & Beverages
11.9%
Restaurants
4.8%
Research
2.4%
Other
19.0%
Alternatives
Discussions
Is your software cloud-based?
1 Comment
Official Response from Tripleseat
Yes! With Gather, your information is accessible from anywhere on any device. You can
also download the Gather Mobile app to easily manage event execution...Read more
Do I pay by user?
1 Comment
Official Response from Tripleseat
Nope. There is no limit to the number of users you have on your team. Your Gather subscription is based on the number of locations you have rather than the...Read more
How do I manage my leads with Gather?
1 Comment
Official Response from Tripleseat
Gather allows you to manage all of your current and incoming leads from right within the
platform. It also sends you an email for every new lead, so you can...Read more
caterease has no discussions with answers
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