--- title: CareTend, powered by WellSky Reviews meta_title: 'CareTend, powered by WellSky Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CareTend, powered by WellSky works for a business like yours. aggregate_rating: rating_value: 2.3 review_count: 3 scale: '5' date_modified: '2026-09-28' parent_category: name: Pharmacy url: https://www.g2.com/categories/pharmacy --- # CareTend, powered by WellSky Reviews **Vendor:** WellSky **Category:** [Medication Dispensing Software](https://www.g2.com/categories/medication-dispensing) **Average Rating:** 2.3/5.0 **Total Reviews:** 3 ## About CareTend, powered by WellSky The WellSky CareTend platform is home infusion and specialty pharmacy software for operational, clinical, and financial management. WellSky CareTend supports the full workflow of home infusion and specialty pharmacy organizations, from intake and dispensing to delivery, billing, and clinical documentation. Purpose-built for the complexity of infusion care, it includes medication profiles, customizable patient assessments, real-time inventory tracking, automated claims submission, and courier/EHR integrations. Common use cases include: Home infusion pharmacy operations, specialty pharmacy billing and revenue management, DME/HME order fulfillment, and clinical documentation for infusion therapy. WellSky CareTend is used by independent pharmacies as well as multi-site and health system-affiliated providers. ## CareTend, powered by WellSky Reviews ### 1. Like product......dislike support and training **Rating:** 2.0/5.0 stars **Reviewed by:** Sharon D. | Health Care Consultant, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 16, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about CareTend, powered by WellSky?** The product is basically sound and fairly user friendly. **What do you dislike about CareTend, powered by WellSky?** Support and training are a -1. They are not customer centric and cancel meetings frequently. **What problems is CareTend, powered by WellSky solving and how is that benefiting you?** Ease of inventory management and revenue cycle. ### 2. Overpriced, many issues and Wellsky does not care about CareTend customers **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 10, 2020 **What do you like best about CareTend, powered by WellSky?** We transitioned from CPR+ September 2019. Wellsky bought out the program & redesigned it as CareTend. Forced users to switch to CareTend with very high purchase price of program and increased support fees. Promised that it could perform all functions of prior program plus more, but that was not true. CareTend kept confirming and then changing our transition date. Paid for onsite training and even the trainer admitted the many issues of the program. Trainer made a list of issues and then nobody followed up. CareTend Fired much of the support team right within months of purchasing and transitioning to program. Left with limited support staff that are not familiar with the program and minimal support. Raised all fees 5% a few month after switching. Within 7 months of transition, notified that we would have to pay to receive updates to correct their program errors even though our contract stipulates no charge for updates. Always overcharged on invoices. Have to dispute every charge as they are never correct. Notified within 7 months of transitioning, after they had us upgrade and purchase a new server, that we would be forced to be hosted by CareTend/Wellsky within a short time at the bargain price of $66k per year for 20 user system. Above & beyond the $26k/year fees already paid. Have met with administration, management, etc. Told that CareTend clients are such a small portion of Wellsky, that nobody is interested in how CareTend clients are treated. I would encourage anyone considering this program to search out a different option. **What do you dislike about CareTend, powered by WellSky?** We transitioned from CPR+ September 2019. Wellsky bought out the program & redesigned it as CareTend. Forced users to switch to CareTend with very high purchase price of program and increased support fees. Promised that it could perform all functions of prior program plus more, but that was not true. CareTend kept confirming and then changing our transition date. Paid for onsite training and even the trainer admitted the many issues of the program. Trainer made a list of issues and then nobody followed up. CareTend Fired much of the support team right within months of purchasing and transitioning to program. Left with limited support staff that are not familiar with the program and minimal support. Raised all fees 5% a few month after switching. Within 7 months of transition, notified that we would have to pay to receive updates to correct their program errors even though our contract stipulates no charge for updates. Always overcharged on invoices. Have to dispute every charge as they are never correct. Notified within 7 months of transitioning, after they had us upgrade and purchase a new server, that we would be forced to be hosted by CareTend/Wellsky within a short time at the bargain price of $66k per year for 20 user system. Above & beyond the $26k/year fees already paid. Have met with administration, management, etc. Told that CareTend clients are such a small portion of Wellsky, that nobody is interested in how CareTend clients are treated. I would encourage anyone considering this program to search out a different option. **Recommendations to others considering CareTend, powered by WellSky:** Search out other options **What problems is CareTend, powered by WellSky solving and how is that benefiting you?** No problems have been solved with our transition to CareTend. We have less functionality than we had in a program developed in the 90's. We have had to have meeting after meeting with administration to get partial functioning for what we had previously. ### 3. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 06, 2018 **What do you like best about CareTend, powered by WellSky?** Easy accessible, decent price, fast, and big memory **What do you dislike about CareTend, powered by WellSky?** Nothing! It is perfect the way it is. I wouldn’t want to change anything about it **What problems is CareTend, powered by WellSky solving and how is that benefiting you?** Pharmacy related tasks ## CareTend, powered by WellSky Discussions - [What is the use of Caretend?](https://www.g2.com/discussions/what-is-the-use-of-caretend) - [What is CPR software?](https://www.g2.com/discussions/what-is-cpr-software) - [What is CareTend?](https://www.g2.com/discussions/what-is-caretend) - [Other programs we utilize and have used in the past have not had these exorbitant fees with constant new fees. What is a reasonable price for monthly fees for a program like this with 20 users after you have already paid for the program?](https://www.g2.com/discussions/27882-other-programs-we-utilize-and-have-used-in-the-past-have-not-had-these-exorbitant-fees-with-constant-new-fees-what-is-a-reasonable-price-for-monthly-fees-for-a-program-like-this-with-20-users-after-you-have-already-paid-for-the-program) - [View CareTend, powered by WellSky pricing details and edition comparison](https://www.g2.com/products/caretend-powered-by-wellsky/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+01%3A20%3A47+-0500&secure%5Bsession_id%5D=7877759e-b015-4d28-baf1-5a8ff0b0a784&secure%5Btoken%5D=e6541c2b97942c86e01fc1a1f185518d970f7754b93e3ea66f59e5ce57031f76&format=llm_user) ## CareTend, powered by WellSky Features **Medication Administration** - Prescription Management - eMAR - Inventory Control - Medication Formulary - Pharmacy System Integration **Patient Care** - Patient Portal - Insurance Verification - Point-of-Care **Paperless Documentation** - Medication Reconciliation - PDMP Reporting - Audit Documentation ## Top CareTend, powered by WellSky Alternatives - [PrimeRx](https://www.g2.com/products/primerx/reviews) - 4.1/5.0 (61 reviews) - [Datascan Pharmacy Software](https://www.g2.com/products/datascan-pharmacy-software/reviews) - 4.9/5.0 (29 reviews) - [Cerner Pharmacy](https://www.g2.com/products/cerner-pharmacy/reviews) - 3.9/5.0 (11 reviews)