--- title: PrimeCare Reviews meta_title: 'PrimeCare Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how PrimeCare works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 11 scale: '5' date_modified: '2026-09-22' parent_category: name: Pharmacy url: https://www.g2.com/categories/pharmacy ---

PrimeCare Reviews & Product Details

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User Insights

Average based on 11 real user reviews.

PrimeCare Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is PrimeCare, and what problem is it built to solve?

It is a pharmacy and healthcare technology solution focused on improving operational efficiency and patient care. The described offering includes pharmacy management software for workflow, patient communications, and medication synchronization.

What company sizes is PrimeCare designed for?

It is designed for organizations across these company-size brackets:
  • 1–10 employees
  • 11–50 employees
  • 51–200 employees
  • 201–500 employees

Which industries is PrimeCare built to serve?

It is built to serve the pharmaceuticals industry.

What support options are available, and is live/human support included?

Available support options include email/help desk and phone support.

PrimeCare Reviews (11)

Reviews

PrimeCare Reviews (11)

3.6
11 reviews

What do users say?

Generated using AI from real user reviews
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Megan R.
MR
Megan R.
Senior Certified Pharmacy Technician
Retail
Mid-Market (51-1000 emp.)
"Review of QS1"
3.5/5
What do you like best about PrimeCare?

Overall QS1 is a relatively decent pharmacy software program. The colors really help to notify pharmacy staff when orders are active or not. I also like how far the actual chart goes back and in terms of patient care we have a longer record and can help prescribers if they are looking for a product that the patient was on previously. Review collected by and hosted on G2.com.

What do you dislike about PrimeCare?

I dislike having to use the same button all the time. There are way too many things to click to get deeper into the profile. Overall needs more organization. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Easy to use software"
3.5/5
What do you like best about PrimeCare?

The graphic user interface is easy to navigate and many of the functions are either self-explanatory or easy to figure out just by poking around. The Pharmacy at a Glance toolbar is a very convenient way to move quickly between different workflow queues to perform different tasks. Review collected by and hosted on G2.com.

What do you dislike about PrimeCare?

Reports can be difficult to create and use without significant training. We have also had some trouble integrating QS1 with DOSIS and Parata Max automated dispensing systems, due to issues with how batches are sent over from QS1 to these systems. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"An Excellent Choice for any Institutional Pharmacy"
3.5/5
What do you like best about PrimeCare?

This software is great for use in long-term care, skilled nursing, mental health, assisted living, board-and-care or corrections facilities. It offers an array of services to help increase productivity and reduce errors. it is best used for medication therapy management. Review collected by and hosted on G2.com.

What do you dislike about PrimeCare?

I dislike that this software is not very compatible with other platforms, and does not cross-platform very efficiently. This makes it very difficult when all the patient information is already in one program, but must be transferred to another just because QS1 does not really cross-platform. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Flexible and comprehensive"
4.5/5
What do you like best about PrimeCare?

This software is very easy to use and can be used with any technological device as long as there is WiFi. You can view statements and balances and create invoices. Review collected by and hosted on G2.com.

What do you dislike about PrimeCare?

If you need anything, the customer service hold time is a little too long. There is a lot to the app and it takes a while for one to be well versed in it. For a first time user, it may take some time getting used to. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
Originally submitted 12/14/2018
"Pharmacy claims are processed efficiently"
4.5/5
What do you like best about PrimeCare?

ease of accessing information like rejection errors, claims are processed quickly. You can associate data to docutrack. Review collected by and hosted on G2.com.

What do you dislike about PrimeCare?

Some functions are really hidden. And need to elaborate some of the rejection errors Review collected by and hosted on G2.com.

Kayode P.
KP
Kayode P.
Clinical Pharmacist
Building Materials
Mid-Market (51-1000 emp.)
"QS1 PrimeCare LTC Pharmacy Management"
5/5
What do you like best about PrimeCare?

simple to use and easy to interface with document tracking and management Review collected by and hosted on G2.com.

What do you dislike about PrimeCare?

The adjudication network server is sometimes down for a good chunk of time Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Outdated look but workable"
3.5/5
What do you like best about PrimeCare?

I like the data that is retrieved from this system, but the layout of the program is outdated. Review collected by and hosted on G2.com.

What do you dislike about PrimeCare?

It runs like databases from the 90s. Not update to date like other systems I use. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Simple and efficient"
4.5/5
What do you like best about PrimeCare?

Personalized reports that can be created. Auto-pop feature for insurance information. Review collected by and hosted on G2.com.

What do you dislike about PrimeCare?

Quantities generate incorrectly in fill list feature. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Moderate curve, older looking UI."
3.5/5
What do you like best about PrimeCare?

QS/1 provides all the necessary functions for in-depth claim processing, more so than most systems I have used. Review collected by and hosted on G2.com.

What do you dislike about PrimeCare?

The system is not very user friendly to first time users, the learning curve can be modernly high compared to graphic UIs. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Good with minimal hiccups."
2.5/5
What do you like best about PrimeCare?

The speed and way the system processes prescription orders Review collected by and hosted on G2.com.

What do you dislike about PrimeCare?

How inventory management was executed, confusing to say the least. Review collected by and hosted on G2.com.

Questions about PrimeCare? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity almost 3 years ago

What is PrimeCare used for?

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Pricing

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