# Capillary Technologies Customer Engagement Platform Reviews **Vendor:** Capillary Technologies **Category:** [Personalization Software](https://www.g2.com/categories/personalization) **Average Rating:** 4.8/5.0 **Total Reviews:** 2 ## About Capillary Technologies Customer Engagement Platform Capillary Engage+ is an AI-powered customer engagement platform that enhances interactions through intelligent segmentation and hyper-personalized marketing campaigns across platforms. It enables omnichannel engagement and incentive management while supporting tailored campaigns based on transactional and behavioral data, such as welcome offers. With tools like an in-built coupon engine and real-time dashboards, Engage+ helps businesses make smarter decisions and build long-lasting relationships. ## Capillary Technologies Customer Engagement Platform Pros & Cons **What users like:** - Users value the **customization options** of Capillary Technologies, enabling tailored solutions for diverse use cases. (1 reviews) - Users value the **ease of use** with customizable configurations tailored to their specific use cases. (1 reviews) - Users value the **flexibility** of Capillary Technologies, easily adapting it to various use cases and enhancements. (1 reviews) ## Capillary Technologies Customer Engagement Platform Reviews ### 1. Easy to configure and use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about Capillary Technologies Customer Engagement Platform?** Easy to use, multiple configurations available for use cases, enhancements can be done based on the use cases feasibility **What do you dislike about Capillary Technologies Customer Engagement Platform?** There is nothing much to dislike about this feature. There can be minute bugs which will be resolved in no time. **What problems is Capillary Technologies Customer Engagement Platform solving and how is that benefiting you?** Engage+ solved the problem of sending communication after event triggered. Along with their other products I wouldn't have had to use a 3rd party service again. ### 2. Campaign Management made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Aman K. | Data Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2019 **What do you like best about Capillary Technologies Customer Engagement Platform?** The best part of this tool is the ease of managing campaign and segmenting the customers with the loyalty filter. It is very intuitive and helpful in managing the campaigns. Any type of marketing activity be it personalised offer communication, use of custom tags for communicating various stores address or name of customer this has all the features available in it.The tool is quite intuitive in terms of configuring the campaigns and checking the scripts and target base for the marketing activity of the clients. **What do you dislike about Capillary Technologies Customer Engagement Platform?** In some cases the loyalty filter is not sufficient for segmenting customers and also A/B tests are not useful. ROI output comes absurd and not convincing enough. **Recommendations to others considering Capillary Technologies Customer Engagement Platform:** This is a great product for campaigns for marketing activity or to enhance your organization's sales. The UI is really easy to use and makes your job done without much hassle. **What problems is Capillary Technologies Customer Engagement Platform solving and how is that benefiting you?** It has made targeting customers for marketing activity very easy and also various personalised coupon based offers can be run through increased conversion metrics. ## Capillary Technologies Customer Engagement Platform Discussions - [What is Engage+ used for?](https://www.g2.com/discussions/what-is-engage-used-for) - [View Capillary Technologies Customer Engagement Platform pricing details and edition comparison](https://www.g2.com/products/capillary-technologies-customer-engagement-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+06%3A00%3A42+-0500&secure%5Bsession_id%5D=3041dc38-0c59-4a44-946c-3f2d0be2b5ef&secure%5Btoken%5D=53551e57ce7cf78e6ae9acaae232570af0ae288c46650a79c9f4b9f991255111&format=llm_user) ## Capillary Technologies Customer Engagement Platform Features **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Capillary Technologies Customer Engagement Platform Alternatives - [MoEngage](https://www.g2.com/products/moengage/reviews) - 4.5/5.0 (508 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,336 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,169 reviews)