Generated from real user reviews
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Matt M.
Mid-Market (51-1000 emp.)
5.0/5
"Streamlined Outbound Calls with Exceptional Support"
What do you like about CallTools?
I find CallTools pretty user-friendly, which I really appreciate. But the biggest thing I like is the support you get. Since it's a new platform, you'
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Easy to Implement with Smooth Onboarding"
What do you like about CallTools?
Easy to implement and get onboarded. Service is top-notch. Very fast to communicate and support.
See Related User Reviews
Matt M.
Mid-Market (51-1000 emp.)
5.0/5
"Streamlined Outbound Calls with Exceptional Support"
What do you like about CallTools?
I find CallTools pretty user-friendly, which I really appreciate. But the biggest thing I like is the support you get. Since it's a new platform, you'
Alvaro M.
Mid-Market (51-1000 emp.)
5.0/5
"User-Friendly Platform with Outstanding Reporting Tools"
What do you like about CallTools?
The platform is user-friendly, making it easy to access all features. I find the reporting tools particularly detailed and helpful, especially for gen
See Related User Reviews
Matt M.
Mid-Market (51-1000 emp.)
5.0/5
"Streamlined Outbound Calls with Exceptional Support"
What do you like about CallTools?
I find CallTools pretty user-friendly, which I really appreciate. But the biggest thing I like is the support you get. Since it's a new platform, you'
Mara M.
Small-Business (50 or fewer emp.)
5.0/5
"Exceptional Support and Expertise"
What do you like about CallTools?
I love how prompt their support is. Everyone is ready to help you in a second. They have the whole knowledge of how system works
See Related User Reviews
Alvaro M.
Mid-Market (51-1000 emp.)
5.0/5
"User-Friendly Platform with Outstanding Reporting Tools"
What do you like about CallTools?
The platform is user-friendly, making it easy to access all features. I find the reporting tools particularly detailed and helpful, especially for gen
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Powerful CCaaS Platform with Dialer"
What do you like about CallTools?
The best power dialer I've used is CallTools — it's fast, intuitive, and significantly boosts outbound call productivity. It automatically dials throu
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Powerful CCaaS Platform with Dialer"
What do you like about CallTools?
The best power dialer I've used is CallTools — it's fast, intuitive, and significantly boosts outbound call productivity. It automatically dials throu
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Best Dialer in the game"
What do you like about CallTools?
Fast, Intuitive and easy to use. I was set up the same day and had my team dialing. They even contacted me over the weekend and were swift to get me u
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Mara M.
Small-Business (50 or fewer emp.)
5.0/5
"Exceptional Support and Expertise"
What do you dislike about CallTools?
Just the Cost Reasons Otherwise its the best.
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Powerful CCaaS Platform with Dialer"
What do you dislike about CallTools?
I wish I had found them sooner. I have wasted so much money on faulty systems.
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Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Easy to Implement with Smooth Onboarding"
What do you dislike about CallTools?
Required onboarding could use refining so it’s not a misapplication of time but it’s helpful for those who aren’t tech savvy
Mark M.
Small-Business (50 or fewer emp.)
4.0/5
"Sylvester is a rockstar!"
What do you dislike about CallTools?
We are still in the very early stages using the dialer, it takes a while to get used to the features. Would be nice if there was a recording of the me
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Mara M.
Small-Business (50 or fewer emp.)
5.0/5
"Exceptional Support and Expertise"
What do you dislike about CallTools?
Just the Cost Reasons Otherwise its the best.
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Powerful CCaaS Platform with Dialer"
What do you dislike about CallTools?
I wish I had found them sooner. I have wasted so much money on faulty systems.
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Easy to Implement with Smooth Onboarding"
What do you dislike about CallTools?
Required onboarding could use refining so it’s not a misapplication of time but it’s helpful for those who aren’t tech savvy
I am new to Calltools and far from a tech expert; the customer support is excellent, and the solution itself is easy and efficient. Review collected by and hosted on G2.com.
All good so far, nothing to dislike, easy to navigate. Review collected by and hosted on G2.com.
Clear step by step directions for recycling campaigns Review collected by and hosted on G2.com.
I wish it were more accessible with fewer steps to recycle a list. Review collected by and hosted on G2.com.
I like being able to call more than 3 numbers at a time to reach more customers. Review collected by and hosted on G2.com.
Appointments have to be checked manually. I'd prefer to see them queued into the same campaign or a different campaign. Review collected by and hosted on G2.com.
Great Product and outstanding customer service. Just completed a customer support call with Martin. Outstanding!! Review collected by and hosted on G2.com.
There is not anything about Calltools at this moment that I dislike Review collected by and hosted on G2.com.
Martin was very helpful and stayed on the phone with me until all my questions were answered Review collected by and hosted on G2.com.
I didn't like the zoom training when I signed up. The guy explained it as if I've already used it and was familiar with the functions. Moved too fast for me to follow along. Not a very pleasant experience. Review collected by and hosted on G2.com.
The features and the functionality are the best out there! Review collected by and hosted on G2.com.
The interface is not user-friendly for beginners. Review collected by and hosted on G2.com.
Attention to detail...efficiency of product Review collected by and hosted on G2.com.
Actually nothing bad to say. I would highly recommend Review collected by and hosted on G2.com.
CRM functionality is the beat, love all the searchable fields. Review collected by and hosted on G2.com.
Wish I could do bulk texting from the system. Review collected by and hosted on G2.com.
The very personal handling of my concern. First, it was Drey, then I was endorsed to Crizzy who's been very awesome in helping me get the fix I need. She was very knowledgeable at what she does and is clearly an expert in her craft. Review collected by and hosted on G2.com.
The wait time in calling the Philippine hotline. Review collected by and hosted on G2.com.
easy to make outbound calls. God features Review collected by and hosted on G2.com.
no auto updates incase there is a problem with call tools. Review collected by and hosted on G2.com.