--- title: Caller ID Reputation Reviews meta_title: 'Caller ID Reputation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 42 reviews by the users' company size, role or industry to find out how Caller ID Reputation works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 42 scale: '5' date_modified: '2026-08-04' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Caller ID Reputation Reviews **Vendor:** Caller ID Reputation **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.7/5.0 **Total Reviews:** 42 ## About Caller ID Reputation Detect. Correct. Connect.
 With over 45 million flags identified to date, Caller ID Reputation® (CIDR) is the industry's original and only fully integrated call optimization tool offering a reputation monitoring and remediation platform. CIDR is partnered with more data providers than any other service and provides a comprehensive platform that offers organizations visibility into how their outbound calls are labeled, powered by data from major carriers, analytics engines, and call-blocking apps across both Android and iOS. By continuously scanning at regular intervals, CIDR helps businesses optimize outbound success and customer experience (CX) by identifying, understanding, and addressing caller ID reputation issues from dial to answer. Backed by data, built for compliance, and trusted by carriers, CIDR offers lead list screening, automated flag monitoring and remediation, customizable analytics dashboards, and daily alerts for holistic and proactive reputation management.
 Learn more at Calleridreputation.com. - [View Caller ID Reputation pricing details and edition comparison](https://www.g2.com/products/caller-id-reputation/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+06%3A54%3A33+-0500&secure%5Bsession_id%5D=b9acbc7f-5564-417e-8e2f-f6d3868afed1&secure%5Btoken%5D=c42887bb3530fde10a1a784fd4e79d50eb67109fae96547f71779991ea567e12&format=llm_user) ## Caller ID Reputation Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) ## Caller ID Reputation Features **Additional Functionality** - CRM - Data Import/Export - Alerts/Notifications - Calendar Management - Third-Party Integrations - Sales Pipeline Management - Collaboration Tools - Activity Dashboard - Reporting/Analytics - Lead Scoring - Task Management - Document Management - Calendar/Reminder System - Lead Qualification - Client Management - Customer Database - Territory Management - Commenting/Notes - Access Controls/Permissions - Mobile Access - Email Management - Lead Management - Event Triggered Actions - Interaction Tracking - Segmentation - AI Copilot - Generative AI - Data Visualization - Appointment Scheduling - Lead Generation - Feedback Management - NPS Survey Structure - Search/Filter - Visual Analytics - CSAT Survey Structure - Engagement Tracking - SMS Messaging - Sentiment Analysis - Customizable Templates - CES Survey Structure - AI/Machine Learning - Survey/Poll Management - Customer Experience Management - Chat/Messaging - Customizable Forms - Customer Journey Mapping - Trend Analysis - Complaint Monitoring - Widgets - Customer Segmentation - Social Media Integration - Multi-Channel Communication - Performance Metrics **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Single Sign On - Lead Engagement - Content Management - Gamification - Content Discovery - Automated Publishing - Performance Metrics - Social Media Integration - Social Media Monitoring - Compliance Management - Pre-Approved Content Library - AI Copilot - Employee Advocacy - Generative AI **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Generative AI** - AI Text-to-Speech - Generative AI **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring ## Top Caller ID Reputation Alternatives - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,969 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,572 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,477 reviews)