Buzz Medical Messenger Reviews & Product Details

I am a cardiologist and have to rely on communicating with my staff as well as patients and family members. Apart from using the chat and sending documents for signatures and consents, I make phone calls using my virtual phone number assigned through Buzz. The integration is smooth and I find it better than using EPIC or mychart. Personal fax and telehealth video is also very useful. Some of the location based features recently added work well for my remote team and techs.

I find the integrated support very responsive and much better than calling my helpdesk and being put on hold.

I wanted to update the experience with faxes as well. We have a rural site where they use faxes to send ekgs and being able to give a Buzz fax saves a lot of hassle as the faxes are routed to buzz groups and it helps as any one of the cardiologist on call gets them instantly and advise. Review collected by and hosted on G2.com.

Nothing so far. There are many features that are useful but use them occasionally and will discover to reduce repeated tasks. Review collected by and hosted on G2.com.

I appreciate the fact that Buzz is HIPPA Compliant. Review collected by and hosted on G2.com.

I haven't been able to use the fax feature yet. Even after reaching out to tech support. Review collected by and hosted on G2.com.

Buzz is very easy to use and I was able to onboard in 5 minutes. I was able to onboard my entire team in one day. The UX is pretty intuitive, and there are pop up labels that help clarify what each feature does. Review collected by and hosted on G2.com.

Nothing to dislike. There are a lot of features, and I know we aren't using the platform at its full capacity. Review collected by and hosted on G2.com.

Buzz messenger has helped us remain HIPAA compliant while increasing our productivity and efficiency. There are many tools built in which are intuitive to use. It allows us to stay focused on patient care. It has really improved our team mobility too. Review collected by and hosted on G2.com.

There are few downsides! There are many features that I would like my team to use more frequently, so it is all about integrating the platform into your workflow. It is easy to implement in any setting and we use it regularly for direct patient care communication. Review collected by and hosted on G2.com.

Running clinical trials is complicated and time-consuming; coordinating clinical site investigators, internal clinical operations teams, patient recruitment efforts, and managing trial logistics can lead to miscommunications and inefficiencies. However, the Buzz platform has been the perfect clinical trial management and monitoring solution. With Buzz, team communication has been dramatically improved. Sharing updates between principal investigators and the clinical operations team ensures everyone's up-to-date on patient progress, side effects, and other important data is streamlined. Because of HIPAA compliance, we can share information securely and in real-time to increase productivity. We also share patient recruitment strategies, update patient information, and even manage trial logistics. This streamlines communication between teams, making trials run smoother and faster. Buzz is also an excellent tool when it comes to handling trial logistics. Everything is centralized on the platform, whether scheduling appointments, tracking treatment plans, or noting patient feedback. This means less paperwork, fewer errors, and more time for teams to focus on what truly matters - the science and the patients. In summary, Buzz can be a game-changer in managing clinical trials. Biotech and Pharma companies are always looking for innovative solutions, and based on our experience, Buzz is a tremendous clinical trials management toolkit. Review collected by and hosted on G2.com.

Nothing at present. We have asked the company to add some specific features for our needs, and they have been very responsive. I wished there was more information about it in the clinical trials space to explore since a generous free test trial helped us explore this solution. Review collected by and hosted on G2.com.

The APP is very much HIPAA Compliant that allows everyone to be on the same page. Review collected by and hosted on G2.com.

Too many less pronounced Tabs on the APP Dashboard. Review collected by and hosted on G2.com.

What I like most is how easy it is to navigate through the platform. Communication between members & the different groups I have is seamless. The more I explored the app the more I found myself using it in place of others apps. Review collected by and hosted on G2.com.

No complaints my experience using the platform has been great! Review collected by and hosted on G2.com.

Really efficient app for messaging between teams and clients. Very low pricing as well. Review collected by and hosted on G2.com.

Takes a little bit of getting used to, but the app itself is rather intuitive. Review collected by and hosted on G2.com.

Compared to other mainstream chat apps, Buzz has many more features. In particular, it was easy to fill out and esign forms while chatting with my provider. I also really liked that all of our interactions were encrypted. Buzz Lightning was useful to look up my diagnosis. It was relatively easy to install and get going. Review collected by and hosted on G2.com.

The icons in the chat capability are very small and due to all the features it is a bit busy. Review collected by and hosted on G2.com.

Calls from mobile as if coming from my office. It is very convenient when away from my desk. It is flexible and I can use multiple caller ID for all of my office locations Review collected by and hosted on G2.com.

A guide so that I can better utilize all of the features that are offered through the application. A manual within the application would be helpful. Updates when new features are available would also be appreciated Review collected by and hosted on G2.com.