--- title: Buzz Medical Messenger Reviews meta\_title: 'Buzz Medical Messenger Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 90 reviews by the users' company size, role or industry to find out how Buzz Medical Messenger works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 90 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care ---

# Buzz Medical Messenger Reviews & Product Details

Visit Website

Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines patient care and coordination, delivers cost savings, enhances staff satisfaction, and has been shown in case studies to bolster Medicare Star Ratings. Buzz offers the simplicity of instant messaging to harness the familiarity of the everyday texting (SMS or iMessage) to get HIPAA-compliant texting combined with powerful features like document sharing, e-signatures, tele-health and AI integration with Skyscape's trusted clinical library for effective collaboration. The result is a fully customizable, HIPAA-secure platform that makes care coordination and patient communication effortless and secure. Healthcare providers can use Buzz on mobile devices or web browsers interchangeably. \*\* Proof Points - Enhanced Patient Satisfaction & Business Outcomes Buzz streamlines administrative tasks, allowing for greater patient volume without increased administrative strain. Patient onboarding becomes seamless, involving simple steps like creating group texts for efficient communication across multiple providers. A testament to Buzz's impact? One home healthcare provider expanded their patient base by 33%, with only a 10% staffing increase in one year. In multiple case studies, the healthcare agency increased the Medicare CMS Star rating - in one case from 2.5 to 5! These ratings reflect heavily on quality of care and patient satisfaction. Buzz enhances both with open lines of communication and real-time case management. With features like BuzzLink, care teams can connect with their patients via secure messages or video or phone calls securely backed by Buzz servers. \*\* Streamlined Paperwork for Staff Buzz incorporates the document workflow, including the annotation and digital signatures, to enable working with Adobe PDF or Microsoft Office documents without leaving the platform. Powerful Group management, referral management, and the real-time coordination of staff members reduce hassles and improve the organization's efficiency. Innovative integration of telephony, video calls, bulk messaging, fax, and email routing to groups and patient communication makes the platform appealing to all staff within an organization. \*\* Integrated Communication Channels In addition to providing intuitive 1:1 and Group channels of communication to share messages, reports, documents, X-rays, audio, videos, and more, Buzz is unique in aggregating all traditional forms of communication like fax, telephony with virtual bi-directional phone and caller ID capability, live video for telehealth, emails, and SMS to offer a unique all-in-one platform. All the information is readily available on the Buzz Platform for instant access. \*\* Perfect EHR Companion Buzz also provides easy, effective bi-directional integration with EHRs (EMRs) such as PointClickCare, Epic, Homecare Homebase, AdvancedMD, and many more. It presents information about patients in a conversational style, making access to vital patient data—medications, progress notes, allergies, immunizations, directives, etc.—a one-touch process. Conversations between providers and families can be seamlessly integrated as notes in the patient record. Buzz doesn't just make healthcare more efficient; it redefines it. With Buzz, your organization can manage additional patients cost-effectively while improving communication among staff and customers. For more information or to access this transformative software, visit https://buzz.skyscape.com. Explore the future of healthcare with Buzz.

* * *

Product Website
Buzz Medical Messenger
Seller
[Skyscape®](https://www.g2.com/sellers/skyscape)
Discussions
[Buzz Medical Messenger Community](https://www.g2.com/products/buzz-medical-messenger/discuss)
Languages Supported

English, Portuguese, Spanish

Solution Type

Best-of-Breed

Overview by
Sandeep Shah

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

\<1 month

[
View More Pricing Information
](https://www.g2.com/products/buzz-medical-messenger/pricing)

## Buzz Medical Messenger Integrations
(5)

What do users say about integrations?

Verified by Buzz Medical Messenger

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

AdvancedMD

](https://www.g2.com/products/advancedmd/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Curantis

](https://www.g2.com/products/curantis/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Epic

](https://www.g2.com/products/epic/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Homecare Homebase

](https://www.g2.com/products/homecare-homebase/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

PointClickCare Skilled Nursing Platform

](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews)

Show More

AN

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

2/7/2024

"Why are you still on Slack? This is the Best platform!!"

5/5

What do you like best about Buzz Medical Messenger?

Buzz is very easy to use and I was able to onboard in 5 minutes. I was able to onboard my entire team in one day. The UX is pretty intuitive, and there are pop up lables that help clarify what a each feature does. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing to dislike. There are a lot of features, and I know we are aren't using the platform at its full capacity. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Buzz makes secure collaboration one less thing to worry about and it's easy to use. Review collected by and hosted on G2.com.

Show More

Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-9206694/official_response/edit)

Thank you for the positive feedback! We're happy to hear that the platform has been intuitive and easy to onboard for you and your team. Buzz Concierge is your best route for any possible suggestions or feedback.

Current UserValidated ReviewerSource: In-app

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/3/2023

"I've used Buzz for years--it is the best mobile communication platform out there!"

5/5

What do you like best about Buzz Medical Messenger?

Buzz messenger has helped us remain HIPAA compliant while increasing our productivity and efficiency. There are many tools built in which are intuitive to use. It allows us to stay focused on patient care. It has really improved our team mobility too. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

There are few downsides! There are many features that I would like my team to use more frequently, so it is all about integrating the platform into your workflow. It is easy to implement in any setting and we use it regularly for direct patient care communication. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Buzz has allowed us to communcate securely about patient information. It also allows multiple members of the care team to be aware of what's going on with patients in real-time. It is easily organized and allows us to access the most update info on our patients in one place. It also feels very safe, stores conversations appropriately, and is a better alternative than using whatsapp or iphone messaging. Review collected by and hosted on G2.com.

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Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8959311/official_response/edit)

We're glad to note that the mobile nature of your business is well supported with Buzz. HIPAA is important for not just compliance but for the protection of all the healthcare participants - everything from communication, documentation handling, AI integration for routine tasks, patient/family consents, case management, patient outreach is supported.

Current UserValidated ReviewerSource: In-app

SJ

Sanjay J.

Small-Business (50 or fewer emp.)

7/3/2023

"“Perfect Clinical Trials Management and Coordination”"

5/5

What do you like best about Buzz Medical Messenger?

Running clinical trials is complicated and time-consuming; coordinating clinical site investigators, internal clinical operations teams, patient recruitment efforts, and managing trial logistics can lead to miscommunications and inefficiencies. However, the Buzz platform has been the perfect clinical trial management and monitoring solution.

With Buzz, team communication has been dramatically improved. Sharing updates between principal investigators and the clinical operations team ensures everyone's up-to-date on patient progress, side effects, and other important data is streamlined. Because of HIPAA compliance, we can share information securely and in real-time to increase productivity.

We also share patient recruitment strategies, update patient information, and even manage trial logistics. This streamlines communication between teams, making trials run smoother and faster.

Buzz is also an excellent tool when it comes to handling trial logistics. Everything is centralized on the platform, whether scheduling appointments, tracking treatment plans, or noting patient feedback. This means less paperwork, fewer errors, and more time for teams to focus on what truly matters - the science and the patients.

In summary, Buzz can be a game-changer in managing clinical trials. Biotech and Pharma companies are always looking for innovative solutions, and based on our experience, Buzz is a tremendous clinical trials management toolkit. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing at present. We have asked the company to add some specific features for our needs, and they have been very responsive. I wished there was more information about it in the clinical trials space to explore since a generous free test trial helped us explore this solution. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Buzz offers combined features of HIPAA-secure communication, end-to-end encrypted text messages, phone/ video calls, sharing images, videos, documents, etc. We had to dabble with Slack, Zoom, WhatsApp, and DocuSign separately, but this is available in one platform. Review collected by and hosted on G2.com.

Show More

Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8279908/official_response/edit)

Thank you for taking time for a detailed review and endorsing Buzz platform. It is great to note that the product is delivering on its promise to streamline communication between healthcare providers in clinical environment for improving patient care in a HIPAA compliant manner. Clinical trials is an important part of the healthcare and its logistics is handled without overheads or hassles. We hope the recent enhancements help to incorporate more functionality in your Buzz environment.

[See how Buzz Medical Messenger improved](https://buzz.skyscape.com/buzz-lightning-chatgpt-integration/)

Current UserValidated ReviewerSource: Organic Review from User Profile

AN

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

5/2/2024

"Beyond words…"

5/5

What do you like best about Buzz Medical Messenger?

The APP is very much HIPAA Compliant that allows everyone to be on the same page. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Too many less pronounced Tabs on the APP Dashboard. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Pharmacy orders. Review collected by and hosted on G2.com.

Show More

Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-9528150/official_response/edit)

We're glad to hear that you appreciate our HIPAA compliance and the ability to keep everyone on the same page. We understand your concern about the number of tabs on the dashboard and hence we have a 'Simple Interface' mode available to every user on their personal profile. There are many advanced users who prefer a complete dashboard for all the functionality - however, the simpler mode enables a possible simplified interface. Please let us know what is the exact issue in case there is a possibility of enhancement as our team believes in the feedback to improve the productivity for you. You can reach out via inline Buzz feedback path or directly reaching out to our support team via Buzz 1:1.

Current UserValidated ReviewerSource: In-app

AN

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/6/2023

"Secure & user friendly - an all in one that's easy to get used to"

5/5

What do you like best about Buzz Medical Messenger?

What I like most is how easy it is to navigate through the platform. Communication between members & the different groups I have is seamless. The more I explored the app the more I found myself using it in place of others apps. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

No complaints my experience using the platform has been great! Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

HIPAA compliance is a major factor & although some apps have their privacy policies etc, they can't all guarantee HIPAA compliance like the BUZZ platform does. Review collected by and hosted on G2.com.

Show More

Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8975979/official_response/edit)

Thank you - appreciate the time taken to post the review. Our philosophy is that a good platform should be seamless. We are glad that you find fostering and administering a collaborative environment and avoiding having to navigate through multiple apps helps you!

[See how Buzz Medical Messenger improved](https://buzz.skyscape.com/testimonials/)

Current UserValidated ReviewerSource: In-app

DL

Darren L.

Small-Business (50 or fewer emp.)

12/8/2023

"Recommended for all medical teams!"

5/5

What do you like best about Buzz Medical Messenger?

Really effecient app for messaging between teams and clients. Very low pricing as well. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Takes a little bit of getting use, but the app itself is rather intuitive. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Buzz let's me keep in touch with my team and host video calls, so its a great replacement for slack/zoom. Review collected by and hosted on G2.com.

Show More

Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8983242/official_response/edit)

We appreciate you taking the time to review. Given the fast-paced environments, we are always looking to ensure that the client needs are met - please feel free to connect our direct hotline for suggestions as our team is committed to making Buzz the most flexible and intuitive platform for secure collaboration. Feel free to visit the new features pages to incorporate those in your workflow!

[See how Buzz Medical Messenger improved](https://buzz.skyscape.com/hipaa-secure-communication-features/#secure-messaging)

Current UserValidated ReviewerSource: Organic

AN

Verified User in Alternative Medicine

Small-Business (50 or fewer emp.)

12/11/2023

"Many features"

4.5/5

What do you like best about Buzz Medical Messenger?

Compared to other mainstream chat apps, Buzz has many more features. In particular, it was easy to fill out and esign forms while chatting with my provider. I also really liked that all of our interections were encrypted. Buzz Lightning was useful to look up my diagnosis. It was relatively easy to install and get going. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

The icons in the chat capability are very small and due to all the features it is a bit busy. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Interaction with my provider. Review collected by and hosted on G2.com.

Show More

Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8993596/official_response/edit)

Thank you for the review and support of the platform. We thrive on the feedback and having our team looking at the opportunities to enhance the platform. Please feel free to reach out to us 24x7 for any direct questions or further suggestions. There are many options to customize your user experience including the font styles, sizes and simplified user interface on the Buzz website.

[See how Buzz Medical Messenger improved](https://buzz.skyscape.com/knowledge-base/font-size/)

Current UserValidated ReviewerSource: In-app

 ![Nilesh M. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nilesh M. S.")
NS

Nilesh M. S.

Owner

Small-Business (50 or fewer emp.)

8/3/2023

"Buzz is an amazing medical application"

5/5

What do you like best about Buzz Medical Messenger?

Calls from mobile as if coming from my office. It is very convenient when away from my desk. It is flexible and I can use multiple caller ID for all of my office locations Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

A guide so that I can better utilize all of the features that are offered through the application. A manual within the application would be helpful. Updates when new features are available would also be appreciated Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Allows our team members in the practice to collaborate and communicate securely and in a HIPAA compliant manner. We are much more productive since using Buzz. And it has my staff's efficiency Review collected by and hosted on G2.com.

Show More

Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8402540/official_response/edit)

Glad to note that you are able to get the communication workflow under control. Please feel free to reach out to our support and onboarding team for any additional use cases. As far as your comment about the 'guide' is concerned, please note that we have in-context help on mobile as well as web environments along with convenient tooltips to discover new features. We also have an extensive library of Knowledge base articles and answers to Frequently Asked Questions https://buzz.skyscape.com/faq/ as well as blog.

[See how Buzz Medical Messenger improved](https://buzz.skyscape.com/blog/)

Current UserValidated ReviewerSource: Organic

 ![Grace Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grace Q.")
GQ

Grace Q.

Small-Business (50 or fewer emp.)

4/25/2023

"Streamlined Communication for Collaboration with Security You Can Trust"

5/5

What do you like best about Buzz Medical Messenger?

Buzz not only allows for streamlined communications but aids in collaboration with an emphasis on efficiency and eliminates concerns of security. The platform's functions empower you to complete tasks easily and receive feedback without delay. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Not hearing about Buzz sooner! The Buzz team is open to suggestions on how to improve and refine streamlined productivity for its users and takes action quickly to resolve any functionality concerns. They are readily available to answer any questions and assist you in learning all that Buzz has to offer! Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

I'm always on the move so having access to communication with my team from a desktop and mobile application without hindrance provides me peace of mind. I can stay up-to-date with my team throughout the day and respond as needed while having access to work on the go! Review collected by and hosted on G2.com.

Show More

Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7988000/official_response/edit)

Thank you for your thoughtful review! We’re thrilled that you find Buzz Medical Messenger easy to use, especially when forwarding messages to clinicians—ease of communication is a top priority for us.

We’re also delighted to hear that Buzz has helped you move away from texting on personal phones, ensuring HIPAA compliance and better safeguarding patient information. Remember, our Buzz Concierge service is available 24/7 to support you with any questions or assistance you may need. We’re here to ensure your experience remains seamless! Apart from any suggestions needed, you may also write about the need to refresh in the concierge group in order to have our multi-disciplinary team is aware and can suggest the optimal adjustments, so you can focus on what matters most—delivering care.

Thank you again for being part of the Buzz family! 😊

Current UserValidated ReviewerSource: Organic

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

5/3/2024

"Unique way to communicate with group of professionals , discuss patient needs ."

4/5

What do you like best about Buzz Medical Messenger?

Able to respond to all involved individuals responsible to carry out patient needs in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Nothing I dislike so far.I have not encountered anything that is negative about this App. Review collected by and hosted on G2.com.

What problems is Buzz Medical Messenger solving and how is that benefiting you?

Current medical conditions

Medication issues

Interdisciplinary management Review collected by and hosted on G2.com.

Show More

Response from Sandeep Shah of Buzz Medical Messenger

[Editedit](https://www.g2.com/survey_responses/buzz-medical-messenger-review-9585713/official_response/edit)

It's great to hear that Buzz Medical Messenger is helping you manage medical conditions, medication issues, and interdisciplinary communication effectively. Thank you for taking time to post your comments. Please note that we offer a complimentary training for some of the advanced features like BuzzLink, Bulk blasts, HIPAA-compliant document storage and dissemination for consents, insurance intakes and fax with automatic group forward features! Please feel free to book the training time by reaching out to our Buzz Concierge team directly within Buzz or at https://buzz.skyscape.com/ and clicking on 'Request Demo' to get your team most productive.

Current UserValidated ReviewerSource: In-app

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

\<1 month

### Return on Investment

4 months

[
View More Pricing Information
](https://www.g2.com/products/buzz-medical-messenger/pricing)

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##### 
##### Buzz Medical Messenger Features

Collaboration

Modules

Communication

Security

Health Care Messages

Messaging

Platform

User Authorization - HIPAA Compliant Messaging

Compliant Texting - HIPAA Compliant Messaging

Clinical Communication - HIPAA Compliance

Operations

Data Sharing

Messaging Security

[
View More Features
](https://www.g2.com/products/buzz-medical-messenger/features)

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##### Categories on G2

[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Clinical Communication and Collaboration](https://www.g2.com/categories/clinical-communication-and-collaboration)

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