--- title: Buzz Medical Messenger Reviews meta_title: 'Buzz Medical Messenger Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 90 reviews by the users' company size, role or industry to find out how Buzz Medical Messenger works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 90 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Buzz Medical Messenger Reviews **Vendor:** Skyscape® **Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) **Average Rating:** 4.9/5.0 **Total Reviews:** 90 ## About Buzz Medical Messenger Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines patient care and coordination, delivers cost savings, enhances staff satisfaction, and has been shown in case studies to bolster Medicare Star Ratings. Buzz offers the simplicity of instant messaging to harness the familiarity of the everyday texting (SMS or iMessage) to get HIPAA-compliant texting combined with powerful features like document sharing, e-signatures, tele-health and AI integration with Skyscape's trusted clinical library for effective collaboration. The result is a fully customizable, HIPAA-secure platform that makes care coordination and patient communication effortless and secure. Healthcare providers can use Buzz on mobile devices or web browsers interchangeably. \*\* Proof Points - Enhanced Patient Satisfaction & Business Outcomes Buzz streamlines administrative tasks, allowing for greater patient volume without increased administrative strain. Patient onboarding becomes seamless, involving simple steps like creating group texts for efficient communication across multiple providers. A testament to Buzz's impact? One home healthcare provider expanded their patient base by 33%, with only a 10% staffing increase in one year. In multiple case studies, the healthcare agency increased the Medicare CMS Star rating - in one case from 2.5 to 5! These ratings reflect heavily on quality of care and patient satisfaction. Buzz enhances both with open lines of communication and real-time case management. With features like BuzzLink, care teams can connect with their patients via secure messages or video or phone calls securely backed by Buzz servers. \*\* Streamlined Paperwork for Staff Buzz incorporates the document workflow, including the annotation and digital signatures, to enable working with Adobe PDF or Microsoft Office documents without leaving the platform. Powerful Group management, referral management, and the real-time coordination of staff members reduce hassles and improve the organization's efficiency. Innovative integration of telephony, video calls, bulk messaging, fax, and email routing to groups and patient communication makes the platform appealing to all staff within an organization. \*\* Integrated Communication Channels In addition to providing intuitive 1:1 and Group channels of communication to share messages, reports, documents, X-rays, audio, videos, and more, Buzz is unique in aggregating all traditional forms of communication like fax, telephony with virtual bi-directional phone and caller ID capability, live video for telehealth, emails, and SMS to offer a unique all-in-one platform. All the information is readily available on the Buzz Platform for instant access. \*\* Perfect EHR Companion Buzz also provides easy, effective bi-directional integration with EHRs (EMRs) such as PointClickCare, Epic, Homecare Homebase, AdvancedMD, and many more. It presents information about patients in a conversational style, making access to vital patient data—medications, progress notes, allergies, immunizations, directives, etc.—a one-touch process. Conversations between providers and families can be seamlessly integrated as notes in the patient record. Buzz doesn't just make healthcare more efficient; it redefines it. With Buzz, your organization can manage additional patients cost-effectively while improving communication among staff and customers. For more information or to access this transformative software, visit https://buzz.skyscape.com. Explore the future of healthcare with Buzz. ## Buzz Medical Messenger Pros & Cons **What users like:** - Users value the **versatile communication options** of Buzz Medical Messenger, ensuring seamless collaboration and privacy in healthcare. (12 reviews) - Users appreciate the **intuitive UI and AI integration** of Buzz Medical Messenger, enhancing productivity and communication. (8 reviews) - Users value the **document management capabilities** of Buzz Medical Messenger, appreciating its HIPAA compliance and feature enhancements. (7 reviews) - Users value the **HIPAA compliance** of Buzz Medical Messenger, ensuring secure and private communication in healthcare. (7 reviews) - Users value the **secure communication** provided by Buzz Medical Messenger, ensuring confidentiality and efficiency in document sharing. (6 reviews) - Users appreciate the **collaborative features** of Buzz Medical Messenger, enhancing communication and teamwork across the organization. (5 reviews) - Users praise the **ease of use** with Buzz Medical Messenger, allowing fast onboarding and intuitive collaboration. (4 reviews) - Options (4 reviews) - Security (4 reviews) - Chat Communication (3 reviews) **What users dislike:** - Users note the **limited features** of Buzz Medical Messenger, particularly lacking functionalities in the mobile app. (2 reviews) - Users find Buzz Medical Messenger **not user-friendly** , with issues like small fonts and limited mobile functionality affecting ease of use. (2 reviews) - Users find **limited messaging features** frustrating, especially for actions like flagging threads that only work on desktop. (1 reviews) - Users report **notification issues** with Buzz Medical Messenger, especially with flagging features limited to the desktop version. (1 reviews) - Users experience **poor usability** with small fonts and unoptimized fields, affecting the app's functionality on mobile devices. (1 reviews) - Users experience **unreliable connectivity** , often needing to refresh to get the latest updates from Buzz Medical Messenger. (1 reviews) - Users find the **small fonts and unoptimized fields** frustrating, impacting usability on mobile devices. (1 reviews) ## Buzz Medical Messenger Reviews ### 1. Why are you still on Slack? This is the Best platform!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Buzz Medical Messenger?** Buzz is very easy to use and I was able to onboard in 5 minutes. I was able to onboard my entire team in one day. The UX is pretty intuitive, and there are pop up lables that help clarify what a each feature does. **What do you dislike about Buzz Medical Messenger?** Nothing to dislike. There are a lot of features, and I know we are aren't using the platform at its full capacity. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Buzz makes secure collaboration one less thing to worry about and it's easy to use. **Official Response from Sandeep Shah:** > Thank you for the positive feedback! We're happy to hear that the platform has been intuitive and easy to onboard for you and your team. Buzz Concierge is your best route for any possible suggestions or feedback. ### 2. I've used Buzz for years--it is the best mobile communication platform out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2023 **What do you like best about Buzz Medical Messenger?** Buzz messenger has helped us remain HIPAA compliant while increasing our productivity and efficiency. There are many tools built in which are intuitive to use. It allows us to stay focused on patient care. It has really improved our team mobility too. **What do you dislike about Buzz Medical Messenger?** There are few downsides! There are many features that I would like my team to use more frequently, so it is all about integrating the platform into your workflow. It is easy to implement in any setting and we use it regularly for direct patient care communication. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Buzz has allowed us to communcate securely about patient information. It also allows multiple members of the care team to be aware of what's going on with patients in real-time. It is easily organized and allows us to access the most update info on our patients in one place. It also feels very safe, stores conversations appropriately, and is a better alternative than using whatsapp or iphone messaging. **Official Response from Sandeep Shah:** > We're glad to note that the mobile nature of your business is well supported with Buzz. HIPAA is important for not just compliance but for the protection of all the healthcare participants - everything from communication, documentation handling, AI integration for routine tasks, patient/family consents, case management, patient outreach is supported. ### 3. “Perfect Clinical Trials Management and Coordination” **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjay J. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Buzz Medical Messenger?** Running clinical trials is complicated and time-consuming; coordinating clinical site investigators, internal clinical operations teams, patient recruitment efforts, and managing trial logistics can lead to miscommunications and inefficiencies. However, the Buzz platform has been the perfect clinical trial management and monitoring solution. With Buzz, team communication has been dramatically improved. Sharing updates between principal investigators and the clinical operations team ensures everyone's up-to-date on patient progress, side effects, and other important data is streamlined. Because of HIPAA compliance, we can share information securely and in real-time to increase productivity. We also share patient recruitment strategies, update patient information, and even manage trial logistics. This streamlines communication between teams, making trials run smoother and faster. Buzz is also an excellent tool when it comes to handling trial logistics. Everything is centralized on the platform, whether scheduling appointments, tracking treatment plans, or noting patient feedback. This means less paperwork, fewer errors, and more time for teams to focus on what truly matters - the science and the patients. In summary, Buzz can be a game-changer in managing clinical trials. Biotech and Pharma companies are always looking for innovative solutions, and based on our experience, Buzz is a tremendous clinical trials management toolkit. **What do you dislike about Buzz Medical Messenger?** Nothing at present. We have asked the company to add some specific features for our needs, and they have been very responsive. I wished there was more information about it in the clinical trials space to explore since a generous free test trial helped us explore this solution. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Buzz offers combined features of HIPAA-secure communication, end-to-end encrypted text messages, phone/ video calls, sharing images, videos, documents, etc. We had to dabble with Slack, Zoom, WhatsApp, and DocuSign separately, but this is available in one platform. **Official Response from Sandeep Shah:** > Thank you for taking time for a detailed review and endorsing Buzz platform. It is great to note that the product is delivering on its promise to streamline communication between healthcare providers in clinical environment for improving patient care in a HIPAA compliant manner. Clinical trials is an important part of the healthcare and its logistics is handled without overheads or hassles. We hope the recent enhancements help to incorporate more functionality in your Buzz environment. ### 4. Beyond words… **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Buzz Medical Messenger?** The APP is very much HIPAA Compliant that allows everyone to be on the same page. **What do you dislike about Buzz Medical Messenger?** Too many less pronounced Tabs on the APP Dashboard. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Pharmacy orders. **Official Response from Sandeep Shah:** > We're glad to hear that you appreciate our HIPAA compliance and the ability to keep everyone on the same page. We understand your concern about the number of tabs on the dashboard and hence we have a 'Simple Interface' mode available to every user on their personal profile. There are many advanced users who prefer a complete dashboard for all the functionality - however, the simpler mode enables a possible simplified interface. Please let us know what is the exact issue in case there is a possibility of enhancement as our team believes in the feedback to improve the productivity for you. You can reach out via inline Buzz feedback path or directly reaching out to our support team via Buzz 1:1. ### 5. Secure & user friendly - an all in one that's easy to get used to **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Buzz Medical Messenger?** What I like most is how easy it is to navigate through the platform. Communication between members & the different groups I have is seamless. The more I explored the app the more I found myself using it in place of others apps. **What do you dislike about Buzz Medical Messenger?** No complaints my experience using the platform has been great! **What problems is Buzz Medical Messenger solving and how is that benefiting you?** HIPAA compliance is a major factor & although some apps have their privacy policies etc, they can't all guarantee HIPAA compliance like the BUZZ platform does. **Official Response from Sandeep Shah:** > Thank you - appreciate the time taken to post the review. Our philosophy is that a good platform should be seamless. We are glad that you find fostering and administering a collaborative environment and avoiding having to navigate through multiple apps helps you! ### 6. Recommended for all medical teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Darren L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Buzz Medical Messenger?** Really effecient app for messaging between teams and clients. Very low pricing as well. **What do you dislike about Buzz Medical Messenger?** Takes a little bit of getting use, but the app itself is rather intuitive. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Buzz let's me keep in touch with my team and host video calls, so its a great replacement for slack/zoom. **Official Response from Sandeep Shah:** > We appreciate you taking the time to review. Given the fast-paced environments, we are always looking to ensure that the client needs are met - please feel free to connect our direct hotline for suggestions as our team is committed to making Buzz the most flexible and intuitive platform for secure collaboration. Feel free to visit the new features pages to incorporate those in your workflow! ### 7. Many features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Buzz Medical Messenger?** Compared to other mainstream chat apps, Buzz has many more features. In particular, it was easy to fill out and esign forms while chatting with my provider. I also really liked that all of our interections were encrypted. Buzz Lightning was useful to look up my diagnosis. It was relatively easy to install and get going. **What do you dislike about Buzz Medical Messenger?** The icons in the chat capability are very small and due to all the features it is a bit busy. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Interaction with my provider. **Official Response from Sandeep Shah:** > Thank you for the review and support of the platform. We thrive on the feedback and having our team looking at the opportunities to enhance the platform. Please feel free to reach out to us 24x7 for any direct questions or further suggestions. There are many options to customize your user experience including the font styles, sizes and simplified user interface on the Buzz website. ### 8. Buzz is an amazing medical application **Rating:** 5.0/5.0 stars **Reviewed by:** Nilesh M. S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Buzz Medical Messenger?** Calls from mobile as if coming from my office. It is very convenient when away from my desk. It is flexible and I can use multiple caller ID for all of my office locations **What do you dislike about Buzz Medical Messenger?** A guide so that I can better utilize all of the features that are offered through the application. A manual within the application would be helpful. Updates when new features are available would also be appreciated **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Allows our team members in the practice to collaborate and communicate securely and in a HIPAA compliant manner. We are much more productive since using Buzz. And it has my staff's efficiency **Official Response from Sandeep Shah:** > Glad to note that you are able to get the communication workflow under control. Please feel free to reach out to our support and onboarding team for any additional use cases. As far as your comment about the 'guide' is concerned, please note that we have in-context help on mobile as well as web environments along with convenient tooltips to discover new features. We also have an extensive library of Knowledge base articles and answers to Frequently Asked Questions https://buzz.skyscape.com/faq/ as well as blog. ### 9. Streamlined Communication for Collaboration with Security You Can Trust **Rating:** 5.0/5.0 stars **Reviewed by:** Grace Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Buzz Medical Messenger?** Buzz not only allows for streamlined communications but aids in collaboration with an emphasis on efficiency and eliminates concerns of security. The platform's functions empower you to complete tasks easily and receive feedback without delay. **What do you dislike about Buzz Medical Messenger?** Not hearing about Buzz sooner! The Buzz team is open to suggestions on how to improve and refine streamlined productivity for its users and takes action quickly to resolve any functionality concerns. They are readily available to answer any questions and assist you in learning all that Buzz has to offer! **What problems is Buzz Medical Messenger solving and how is that benefiting you?** I'm always on the move so having access to communication with my team from a desktop and mobile application without hindrance provides me peace of mind. I can stay up-to-date with my team throughout the day and respond as needed while having access to work on the go! **Official Response from Sandeep Shah:** > Thank you for your thoughtful review! We’re thrilled that you find Buzz Medical Messenger easy to use, especially when forwarding messages to clinicians—ease of communication is a top priority for us. We’re also delighted to hear that Buzz has helped you move away from texting on personal phones, ensuring HIPAA compliance and better safeguarding patient information. Remember, our Buzz Concierge service is available 24/7 to support you with any questions or assistance you may need. We’re here to ensure your experience remains seamless! Apart from any suggestions needed, you may also write about the need to refresh in the concierge group in order to have our multi-disciplinary team is aware and can suggest the optimal adjustments, so you can focus on what matters most—delivering care. Thank you again for being part of the Buzz family! 😊 ### 10. Unique way to communicate with group of professionals , discuss patient needs . **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Buzz Medical Messenger?** Able to respond to all involved individuals responsible to carry out patient needs in a timely manner. **What do you dislike about Buzz Medical Messenger?** Nothing I dislike so far.I have not encountered anything that is negative about this App. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Current medical conditions Medication issues Interdisciplinary management **Official Response from Sandeep Shah:** > It's great to hear that Buzz Medical Messenger is helping you manage medical conditions, medication issues, and interdisciplinary communication effectively. Thank you for taking time to post your comments. Please note that we offer a complimentary training for some of the advanced features like BuzzLink, Bulk blasts, HIPAA-compliant document storage and dissemination for consents, insurance intakes and fax with automatic group forward features! Please feel free to book the training time by reaching out to our Buzz Concierge team directly within Buzz or at https://buzz.skyscape.com/ and clicking on 'Request Demo' to get your team most productive. ### 11. Best App to connect securely and efficiently with the members of our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Prathmesh J. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Buzz Medical Messenger?** I can interact and work together in real time on both a desktop and a phone/iPad thanks to this very comprehensive product. I can modify and sign documents, make phone calls with caller ID, and generally save a lot of time. **What do you dislike about Buzz Medical Messenger?** I'm just now going through all of the things that are offered. Everything is extremely exciting, and it gives our staff great resources to boost output. To just bring everyone up to speed **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Before using Buzz, there was no pattern to our communication. There was no continuity or organisation between the messages, emails, sticky notes, in-person meetings, and phone calls. We can operate much more effectively now that nothing is lost in translation. **Official Response from Sandeep Shah:** > Thanks for the review. We strive to make the platform unified to avoid having to keep switching to multiple apps and help with a single environment to deal with. ### 12. good app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Buzz Medical Messenger?** it Is For Med and I can Talk To People on it. **What do you dislike about Buzz Medical Messenger?** no a thing . **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Chat **Official Response from Maroun Chahine:** > Thank you for taking time to leave a review. ### 13. Very secure communication App **Rating:** 5.0/5.0 stars **Reviewed by:** Pankaj S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Buzz Medical Messenger?** I liked the secure aspect of the App. I can make discreet phone calls, sign documents, explore nearby urgent care centers and hospitals and collaborate securely 1-1 and in groups. **What do you dislike about Buzz Medical Messenger?** Nothing really. It has a lot of features and I am learning every day something new. I would like to get a knowledgebase or FAQ, which will help me understand the features better. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** It is important for me to share my records in a secure environment. Buzz allows me to do this and a lot more, including signing consent forms. I could do a lot of things faster because I could communicate with the multiple groups at the same time. **Official Response from Sandeep Shah:** > Thank you for your support and review. We are glad to note that the functions are working out well for you. Please feel free to reach out to our 24x7 support and the dedicated concierge group for anything that stumps you or your team. Also FAQ and Knowledge base on our website should help in case you want to discover anything directly (https://buzz.skyscape.com/knowledge-base/) ### 14. Communicating is faster, easier to reach the team **Rating:** 5.0/5.0 stars **Reviewed by:** Robin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Buzz Medical Messenger?** We can connect the teams of caregivers that support our family quickly and in a timely fashion without requiring multiple phone calls or playing phone tag. It gets everyone on our care team on the same page instantly, weekends included. **What do you dislike about Buzz Medical Messenger?** There's not anything to dislike. There are so many ways to integrate the platform into your care communication. Sometimes we need help to figure out how best to use the available tools. The concierge is UNBELIEVABLY responsive and helpful. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** As a business owner, I'm not always readily available when my parent's support team needs to reach me. I am, however, always reachable, even during conference calls, on the Buzz platform. I can readily respond, suggest and participate in real time issue resolution with my family. **Official Response from Sandeep Shah:** > Thank you for sharing your experience with Buzz Medical Messenger! We’re thrilled to hear that Buzz has made it easier for you to stay connected with your family’s care team—especially when time is of the essence. Knowing that everyone on the team can be on the same page instantly, even on weekends, is exactly what we strive to provide. We’re also glad to hear that our concierge service has been a valuable resource! Ensuring that users can make the most of Buzz’s features for streamlined care communication is a top priority for us. Thank you for being part of the Buzz community and for trusting us to support the critical connections in your family’s care. ### 15. Great Medical Communication App **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2023 **What do you like best about Buzz Medical Messenger?** Securely communicate with others and able to edit documents. It also allows collaboration with non-Buzz users and making phone calls with business caller IDs. One feature I really like is when a new person is added to a group, the administrator of the group can allow previous messages to be seen. **What do you dislike about Buzz Medical Messenger?** Nothing really, there are a lot of features and I keep learning something new every day. A link for the tutorial of the app would be very helpful. Otherwise it's a great app. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Allows me to communicate securely and also saves the history of the messages. It also allows me to edit messages in place so I don't have to send an additional message to fix typos. **Official Response from Sandeep Shah:** > We're glad to hear that you are enjoying the secure communication and document editing features of Buzz Medical Messenger. About your point related to tutorial, we have in-app, in-context tooltips and guides on mobile as well as WeBuzz (web) environments. Please let us know if they are not adequate through our 24x7 support hotline available within Buzz. Thank you for your review. ### 16. Easy, affordable answer to communication compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Buzz Medical Messenger?** I was impressed this fall with how quickly and easily the Buzz solves basic communication productivity challenges, while redfucing compliance risk, for less than a cup of fancy coffee. We use it in out business as an alternative to Teams even outside of clinical patiennt dicsussions. All of my team could download and implment immediately, even me. **What do you dislike about Buzz Medical Messenger?** I woud love to see conintnued expansion of shared filed structures. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Compliance and group communication efficiency **Official Response from Sandeep Shah:** > Our entire team thanks you for the review. Our focus has been to enable secure and compliant collaboration that is easy to onboard while improving the team productivity. As an admin you should be able to manage the organizational security as well as provide the ability to connect beyond your own staff and connect the silos. Please feel free to reach out to our concierge support for any additional introduction or training. We hope the the platform continues to offer more (and long lasting!) Buzz as compared to the fancy cup of coffee you mentioned. Please check out the visual montage of Buzz in action to get more inspiration about the offering. Our team will be looking at the file organization that is on the roadmap. ### 17. Rating **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Buzz Medical Messenger?** The Chat is Good. Im trying to get more stuff on it **What do you dislike about Buzz Medical Messenger?** That I do not have all the stuff in buzz. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** chat **Official Response from Sandeep Shah:** > Thanks for the review - we hope that you can use many other collaboration features to improve productivity and save time. We find that chat is the easiest use case to address, especially with HIPAA compliance and efficiency. Managing group communication to save time and keep colleagues informed is another best example. You can check out the Frequently Asked Questions page for more insights or as always, feel free to ping our support team - it is lot more than solving problems - we can provide suggestions and best practices tops as well. ### 18. Features help my workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Buzz Medical Messenger?** I use the chat feature the most to communicate with collegues as I know its secure **What do you dislike about Buzz Medical Messenger?** Have not really come across anything I am not happy with but there are so many features I don't use. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Now all my employees and customers can communicate using the same platform **Official Response from Sandeep Shah:** > Thank you for using the Buzz platform - I hope you can find opportunities to experience more collaborative benefits that will help your team's workflow. Let us know and our onboarding team can set up advanced sessions to discover opportunities. You can use a demo request on the website or write to our 24x7 support staff on the dedicated concierge channel. ### 19. Very secure for sending real time information **Rating:** 5.0/5.0 stars **Reviewed by:** Chintan S. | Machine Learning Engineer II, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2023 **What do you like best about Buzz Medical Messenger?** Very comprehensive product and allows me to communicate and collaborate in real time both on phone/iPad and desktop. I am able to make phone calls with caller ID and also edit and sign documents which saves me a lot of time. **What do you dislike about Buzz Medical Messenger?** Nothing too much but hopefully, will use it more as more people get connected to the platform. There are lots of features and some minor improvements of communicating these to the end user will go a long way. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Securely communicating HIPAA compliant messages and being in touch with my colleagues and also other stakeholders outside of my organization. It saves me a lot of time and improves efficiency **Official Response from Sandeep Shah:** > Thank you for sharing your experience! We’re delighted to hear how Buzz has streamlined your communication and collaboration across devices, while features like caller ID and document editing are saving you valuable time. We’re always looking to improve and ensure all users can fully explore Buzz’s extensive capabilities. Your feedback on connecting more people and communicating features better is greatly appreciated—we’re on it! ### 20. Better everyday! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Buzz Medical Messenger?** It was super easy to get up and running with my team. We were communicating right after we logged in. I no longer need to worry whether our team is secure in all of its communications and collaborations. **What do you dislike about Buzz Medical Messenger?** Right now I am just going through the many many features that are available. Everything is so exciting and presents our team with fantastic tools to increase productivity. Just need to get everyone up to speed! **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Prior to using Buzz our communication had no rhyme or reason. Between texts, e-mails, sticky notes, in-person meetings and phone calls, everthing was spread out with no continuity or organization. Now nothing gets lost in translation, and we can work much more efficiently. **Official Response from Sandeep Shah:** > Thank you so much for your thoughtful review and kind words about Buzz Medical Messenger! We’re thrilled to hear how seamlessly your team got up and running and that Buzz has already made a positive impact on your communications. It is great to note that you no longer have to worry about secure collaborations - this is exactly why we do what we do! We understand exploring the many features can feel like a big adventure, but we’re here to support you every step of the way. Our Buzz Concierge team is always available to provide tips, walkthroughs, and resources to help your team maximize productivity and master all those exciting tools. Additionally, you can access our Knowledge Base articles at https://buzz.skyscape.com/knowledge-base for quick and easy guidance. Your journey from fragmented communication to streamlined collaboration is inspiring, and we’re proud to be part of it. Please don’t hesitate to reach out for any assistance or feedback as you continue to discover what Buzz can do! 🚀 ### 21. Buzz Is the Best Healthcare Messaging App I have used. **Rating:** 5.0/5.0 stars **Reviewed by:** Neel S. | Assistant Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2022 **What do you like best about Buzz Medical Messenger?** I like the HIPAA secure messaging with my colleagues. It's great that I can retroactively invite them to chat conversations so they can see the previous images/discussions. Additionally, the VOIP with caller ID is incredible for speaking with patients/colleagues without having to give out my personal phone number. Editing and signing documents (ala Docusign) is a fantastic bonus. **What do you dislike about Buzz Medical Messenger?** I would say nothing dramatic. Perhaps, because it has so many features, it can be intimidating at first. But as you use it, it becomes like second nature. My only other wish is that there were more medical professionals on it so that you could use its full functionality. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Buzz is the first system I have enjoyed using that allows me to exchange HIPAA-secure patient data easily without multiple app-systems. Everything I need is on one application, rather than bouncing from one to the next (or utilizing slow hospital-messaging systems). ### 22. Powerful Healthcare Communication Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jay S. | EHR Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Buzz Medical Messenger?** The platform is easy to use, HIPAA-compliant innovative and clinically driven. We worked with groups of physicians where it was essential to communicate beyond the EHR related activities and be able to send messages and respond in real time. Buzz phone is very powerful, with the ability to connect 1-to-1 with other Buzz users or even patients or family members on the landline. Clinicians can call patients from their own devices while showing the patients our organization's phone number as a caller ID rather than their own personal number. During the Covid crisis, they quickly added the Buzz Video Calls feature has been incredible! The best part is the patient has no app or other third-party download they have to use. The company also provides white glove support to organizations to answer queries and provide updates. The Skyscape support team takes feedback very seriously, is quick to address any concerns, and is eager to tackle suggestions for new features or improvements! **What do you dislike about Buzz Medical Messenger?** Nothing at the moment. The company provides frequent updates that are very helpful. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** This is a HIPAA-compliant application that secures our communications with the providers and staff. It also offers powerful collaboration features that save time. ### 23. My digital Swiss Army Knife... for clinical practice **Rating:** 5.0/5.0 stars **Reviewed by:** Steven L. | Clinical and Healthcare Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Buzz Medical Messenger?** The fact that I can set up and communicate with my own practice and "circle" of friends and colleagues rapidly is terrific. I love that the app integrates basically all of my communications - including text, video, audio, phone, fax, and email. The platform (and apps within) also lets me do things like digitally sign documents (such as consents & orders). Having that capability means I don't need to be in front of my laptop or desktop - and can stay in touch with everything. When I did get started, I was pleasantly surprised that when I contacted the developers for some questions, I got a live human almost immediately - that was definitely not expected... and, btw, they answered my questions on the spot - great customer service! Another nice feature was that I could get a full-function system for free to kick the tires... When I figured out how much it helped, I upgraded for a small fee. I don't know what I'd do w/o Buzz in my phone... I think of Buzz like a Swiss Army Knife for my every-day comms needs - and it's even HIPAA compliant... a big help in my line of work. It's really a one-stop platform. **What do you dislike about Buzz Medical Messenger?** There's not much that I can say about things that I don't like ... the developers who built this system have actually improved it over time... and during COVID, I was really surprised as to how frequently the updates came - and the fact they really weren't buggy. They worked well - and grew the usability of the system. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Buzz integrates communications between medical providers and third parties such as care teams, allied health professionals (PT/OT) etc. It also can integrate with our EHR system smoothly. ### 24. Excellent application for communication. **Rating:** 5.0/5.0 stars **Reviewed by:** Soham S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Buzz Medical Messenger?** The best about Buzz Medical Messenger is Explore Nearby. We can explore the hospitals and physicians in one click. I can communicate with my colleagues securely. Audio and video calling quality are very good. **What do you dislike about Buzz Medical Messenger?** I don't have any dislikes as of now for buzz **What problems is Buzz Medical Messenger solving and how is that benefiting you?** There are many features given only on one platform. Buzz is loaded with features, and I highly recommend it. May upgrade to premium later, but the free version is also best for now. **Official Response from Sandeep Shah:** > Thank you so much for the glowing review! We’re thrilled to hear that Buzz is helping you connect securely with colleagues while offering high-quality audio and video calling — all from a single, unified platform. It’s especially heartening to know that you find the Explore Nearby feature valuable. Discovering local healthcare providers and collaborators with just one click is a capability we’re proud to offer, and we’re glad it’s making your workflow smoother. Your appreciation of the rich feature set — even in the free version that you are currently using — reflects our mission to democratize secure healthcare communication. Whether you stay on the free plan or consider a future upgrade, we’re here to support you. And should you ever wish to dive deeper into Buzz’s premium capabilities, our Buzz Concierge team is just a message away — ready to walk you through advanced tools and workflows that might be a great fit for your organization. ### 25. Buzz: an excellent platform for secure communications **Rating:** 5.0/5.0 stars **Reviewed by:** Dave B. | CTO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Buzz Medical Messenger?** Buzz is an excellent platform for storing and communicating confidential information. Buzz allows you to communicate via message, voice dictation, phone, video, and more. The messaging feature allows you to edit messages after they’re sent and attach photos, videos, files, voice dictation, etc. Buzz Phone provides a personal phone number to make and receive calls without disclosing your mobile number. And the apps work across platforms. Depending on where I am, I can use the iPhone, iPad, or browser app and they’re always in sync. **What do you dislike about Buzz Medical Messenger?** Haven’t found anything to dislike yet. There are frequent updates with new features, and I haven't had any issues using the apps. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Email, text, slack, etc., are risky when communicating confidential information with colleagues. When using Buzz, I’m confident that my communication is secure. ### 26. Awesome features! **Rating:** 4.5/5.0 stars **Reviewed by:** Nilesh M. | Technical Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Buzz Medical Messenger?** Very useful telehealth app. This is a great app for secure chat and video calls. We can communicate with colleagues securely. Additionally, Buzz provides features like a safe memory box, and explore nearby, BuzzFlow, and Lightning which I have never seen before. I have been using this app for a long without any issues. **What do you dislike about Buzz Medical Messenger?** Nothing at the moment. The Buzz team is working hard and releasing update frequently. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** The Buzz provides secure communication with colleagues. Along with chat/video calls, it provides additional features which I have never seen in any other app. It gives a complete solution in one app. Also, The Buzz works seamlessly across multiple platforms, including windows, android, and iPhone. **Official Response from Sandeep Shah:** > Thank you for your wonderful feedback! We’re thrilled to hear you’re enjoying Buzz and its unique features like secure chat, video calls, and innovative tools like BuzzFlow and Lightning. It’s great to know the app has been a reliable companion for you. Our team remains committed to frequent updates and continuous improvements to keep delivering the best experience possible! ### 27. An amazing app that integrates communication, collaboration, patient care and medical reference **Rating:** 5.0/5.0 stars **Reviewed by:** Mehool P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Buzz Medical Messenger?** The fact that it is devoted to ensuring better outcomes for HCPs. **What do you dislike about Buzz Medical Messenger?** The interface is good and logical but sometimes some placement of buttons don't feel intuitive. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Creating patient care groups and looking up medical references **Official Response from Sandeep Shah:** > Thank you for your review and also for noting the biggest ultimate 'so what' of using the Buzz platform. We hope you will continue to explore the ever-growing list of major integration and streamlined collaboration opportunities. ### 28. Amazing Secure Communication Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Krina S. | Cardiology Fellow, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2022 **What do you like best about Buzz Medical Messenger?** Buzz is a communication powerhouse, allowing for secure health-related communications in the form of text, phone, video-call, document-transfer, and more. I have used it primarily as a call-line to my patients, but being able to securely message and send documents to my colleagues has been an added benefit on multiple occasions. The platform is easy to use despite the many features, and has made communication much smoother for my work. **What do you dislike about Buzz Medical Messenger?** Nothing I can think of. There are lots more features that I need to explore still, so definitely nothing I feel is missing currently, and everything I've used thus far has been smooth. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Electronic communication in heallthcare. Both in security and ease of doing so. ### 29. BUZZ - Amazing tool - unbelievable utility, simple to use yet incredibly robust and secure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Buzz Medical Messenger?** One of the best medical platforms I have ever used. Buzz is intuitive and easy to use yet incredibly robust and secure. My team and I use Buzz daily for secure communication, signing documents, sharing images/video and telehealth applications. It's hard to believe how many features they've packed into this incredible tool. **What do you dislike about Buzz Medical Messenger?** We have not had any concerns or issues with Buzz. The platform works seamlessly across multiple devices, including desktop and mobile. The team at Buzz is impressive; they have been attentive and responsive to all our questions and needs. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Before Buzz, we had difficulty securely managing our clinical communication and coordination of patient care. With Buzz, we organize multiple care providers (clinicians, staff, therapists, etc) around specific patients. To keep everyone on the same page in coordinating the patient's care, we can share texts, imaging, and documents. Before Buzz, communication was often fragmented via email and text. It was hard to share documents and get things signed quickly; the platform has streamlined this tremendously. ### 30. Care Coordination on steroids! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina O. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Buzz Medical Messenger?** Our agency is about 13 years old, so we have gone through many changes over the years regarding technology. When we started our agency in 2009, we were a 4-person crew with no EMR system to start out. Everything was done on paper, from orders to plans of care, and we even used a dial-up fax machine and all our field communication was done via phone calls or texts. It was messy! As a new agency starting out, our patient census was low, so it was manageable, but over the years, we have grown and now employ 35-40 team members with 100+ patients to provide care to every day. We are considered a small to mid-sized agency, but there are days that we feel like a giant company! We have gone through 3 different EMR systems and finally landed on one that works for us, and we have added many other technology platforms to support our growth and pursuit of continued efficiency. We utilize a lead/marketing platform that helps streamline the front end of the business and then our favorite technology platform that we use for care coordination, our beloved BUZZ! Pre-BUZZ, our agency was using everything from group text threads, and WhatsApp, to GroupMe and still struggled with good, true collaborative care coordination; plus, none of these other platforms are HIPPA compliant, but we HAD to talk to each other! An industry colleague of mine mentioned BUZZ to me a little over 2 years ago, and I was connected with the BUZZ team, and they really listened to me and understood our needs and offered solutions! BUZZ offered us a trial to get to know the product to see if it was a good fit for our team. They were patient with us while we were implementing the new platform to our field team by providing training and support and always answered the call when we needed help! A great tool is only as good as your adoption rate, so that was the hill I had to climb. So many times, a technology solution looks good to the executive team, but the end-user has to adopt it for it to actually be successful. As we rolled out the BUZZ App and built it out per our process, the team started to see the power! The way our agency uses BUZZ is that we build out “patient channels”. Each patient channel (group) is titled with the patient’s name and DOB. From there, our Intake department adds the DON, ADON, scheduler, COO, Client Care Coordinator, and the SOC nurse that has been assigned to the patient to admit. After admission, the SOC nurse communicates on BUZZ that the admission has been completed, the frequency and suggested therapy Evaluations needed. The scheduler sees that communication and works to assign the therapies and adds those care team members to the channel. If there are any other disciples that need to be added, the process repeats. In the end, a custom care coordination team has been built and ALL communication is shared with the appropriate team members so everyone has visibility of the play-by-play for that patient. This also provides a safety net with upper-level eyes on ALL channels and can step in and support or triage if necessary. This also makes case management so much better because it creates true leadership opportunities in a field-driven industry just by collective and collaborative care coordination. I ask myself quite frequently how we ever survived without our beloved BUZZ! **What do you dislike about Buzz Medical Messenger?** There is nothing we "dislike" about BUZZ; it has only added efficiency, compliance and ease to our care coordination efforts. The only thing I would love to see, and I believe it is in the works, is that the communications from BUZZ flow into our EMR to complete the patient chart in one place. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Compliant and collaborative care coordination! ### 31. Secure Environment for Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Buzz Medical Messenger?** Buzz is a secure and flexible environment for communication between teams of collaborating organizations. We use it for our digital health initiatives and love the powerful features offered by the platform. I routinely use the mobile platform (tablet or iPhone) when outside or the desktop when in the office (or at home when working remotely). There are a lot of customization features to help the efficiency and productivity. We do use Teams or Slack when called for, but Buzz is by far the most goto product that everyone loves. One of my favorite features is to edit mistakes as well as enable new users on the group to see the entire thread. **What do you dislike about Buzz Medical Messenger?** Nothing that stands out. Over the past years, there have been many new features and updates - on mobile devices, one has to download the app (a minor inconvenience, but on the desktop, it is relatively easy). Also, not a shortcoming, there are many power features that take some time for new users to master. Fortunately, our team was onboarded with interactive training, so that is not so much of an issue. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Collaboration and easy way to organize information based on the client and topics. We use document markup/edit features a lot within the workflow that maintains a nice trail. The information is private, encrypted and permanent. We hardly rely on emails these days. The staff members like the fact that there is no duplication of efforts. ### 32. Streamlined and Efficient. Saves me Multiple Headaches a Day. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Buzz Medical Messenger?** Buzz has been a quick fix to what seems like a simple problem that often gets looked over. Our daily communication has been streamlined from texts, emails, calls, sticky notes, and passing verbal requests into Buzz. For each patient, we create groups of coworkers, sometimes reaching 100s a month, and with Buzz, everything is kept in line and in one spot so nothing gets missed or overwhelms any team member. **What do you dislike about Buzz Medical Messenger?** Right now, I haven't found the time to explore all of the features that are within the platform. I have a high-level understanding of most of them, and they seem like they would be a great addition to my daily workflow. Just need to find the time within my hectic workflow to improve my understanding of the platform. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Streamlining and improving our daily team-wide communication. Our past inefficient and sometimes insecure communications have been moved within the Buzz platform. This allows us to focus on our work and not be worried about any information getting lost in the fray. ### 33. Most secure, integrative, and reasonable HIPAA-compliant texting platform on the market! **Rating:** 5.0/5.0 stars **Reviewed by:** Cleamon M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Buzz Medical Messenger?** Our team appreciates the document attachment and sharing features of BUZZ along with the video call features. These features allow teams to collaborate on the fly instantly and seamlessly. **What do you dislike about Buzz Medical Messenger?** N/A - there is nothing that I don't like about Buzz Medical Messenger. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** It helps to ensure that clinical teams are on the same page with patients' encounters and needs. **Official Response from Sandeep Shah:** > Thank you so much for your thoughtful review and generous praise! We’re thrilled to hear that Buzz has become a go-to platform for your team’s seamless collaboration — from secure document sharing to video calls that bring care teams together in real time. Your comment about Buzz being the most secure, integrative, and reasonable HIPAA-compliant texting platform truly energizes our team. Since your feedback, we’ve continued to evolve the platform with AI-powered features that enhance clinical workflows, improve productivity, and reduce overhead. From intelligent transcription to smart routing and ambient documentation tools, Buzz is becoming even more of a proactive ally in day-to-day healthcare operations. We’ve also rolled out scores of enhancements—from streamlining AI enhanced information to refined user interfaces—to help care teams like yours stay even more aligned and informed across every patient encounter. If you’d like to explore any of these new features or help shape what comes next, our Buzz Concierge team would love to connect with you. We are happy to set up a refresher as always. Thank you again for being part of the Buzz journey! ### 34. Buzzing **Rating:** 5.0/5.0 stars **Reviewed by:** Maroun C. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Buzz Medical Messenger?** The usability and reliability of the BUZZ platform makes us very comfortable with making the switch to a new HIPAA-compliant telehealth platform. We also love that we can share our screen when conducting a Telehealth visit! Even we can secure fax, and schedule appointments with our internal team and patients. Did we mention you can edit a text after it's been sent? This app is fantastic! **What do you dislike about Buzz Medical Messenger?** Nothing! This app gives you everything you need to conduct a HIPAA-compliant clinical communication telehealth text or video with your internal team and patients. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Skyscape is solving the problem of having too many silos of vendors. With BUZZ by Skyscape, we can eliminate silos and reduce time spent with many vendors to one. ### 35. Great for Real-Time Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Rachelle G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Buzz Medical Messenger?** I switch between my phone and desktop throughout the day and appreciate the ease in using it on both. **What do you dislike about Buzz Medical Messenger?** I've been using Buzz for about eight months and don't have complaints at this point. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Sharing documents and gaining approvals through messaging is much quicker than email chains. **Official Response from Kristin Smith:** > We appreciate your feedback and are pleased to hear that Buzz Medical Messenger has been helpful in streamlining document sharing and approvals for you. ### 36. Streamline communications & collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** bob S. | Managing Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Buzz Medical Messenger?** Having all the essential communications and collaboration features we've come to rely on integrated in one app! **What do you dislike about Buzz Medical Messenger?** There is not much to dislike. The app works well and there have been frequent updates. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Efficient team collaboration and coordination which save time while eliminating redunancy. **Official Response from Sandeep Shah:** > Thank you for sharing your thoughts on Buzz Medical Messenger! We’re thrilled to hear that having all your essential communication and collaboration features in one app has been valuable for your organization. We’re committed to supporting efficient, secure team collaboration, and it’s great to know that Buzz is helping save time and reduce redundancy in your work. We understand the importance of protecting patient privacy, and Buzz is built with HIPAA compliance and advanced privacy safeguards to ensure secure communication every step of the way. We also appreciate your feedback on frequent updates—our team is always working to enhance the platform. Thanks again for being part of the Buzz community, and for the important work your organization does to support medical care and delivery! ### 37. a hidden gem for a comprehensive medical communication platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rajeev P. | physician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2022 **What do you like best about Buzz Medical Messenger?** It integrates the best of my current communication apps with the compliant features i need for a medical practice. it is incredibly feature rich. **What do you dislike about Buzz Medical Messenger?** there is nothing to dislike, but users need to be prepared to carve out an initial set of features to use and then expand as time allows. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** it spans the communication continuum in our orthopedic practice from patient, to team members, to therapists all in one application. ### 38. Secure and versatile messaging communication system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Buzz Medical Messenger?** Buzz has been an invaluable addition to our clinic and has made communication between our providers much more efficient. It has a wide variety of features that allows our staff to send sensitive messages and documents through different channels to ensure information is only being shared with those who need it. We have different teams that require real-time, complex coordination between healthcare providers, lab members, and receptionists, and no other HIPAA-compliant platform has been able to provide the customization we need to communicate effectively. Since we began using it, we have noticed more organized flow and decreased patient waiting times. **What do you dislike about Buzz Medical Messenger?** There's not much I dislike, but since there are a lot of features, it takes new users on our team some time to familiarize themselves and use the app to its fullest potential. However, we have not had anyone unable to use it. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** In a fast-paced environment where confidentiality is crucial, it has eliminated the hassle of extra paperwork. It continues to add features to solve problems we have based on feedback. ### 39. Best communication app **Rating:** 5.0/5.0 stars **Reviewed by:** Shyam P. | Orthopedic surgeon, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2022 **What do you like best about Buzz Medical Messenger?** Incredibly useful platform for healthcare communications. The best I’ve used. The interface is beautiful and intuitive. **What do you dislike about Buzz Medical Messenger?** Nothing in particular. Haven't encountered any bugs. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Easy communication with other healthcare providers. Easy communication with patients. ### 40. Excellent Patient Secure Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Buzz Medical Messenger?** We had been searching for a secure way to communicate amongst caregivers and Buzz has exceeded our expectations. **What do you dislike about Buzz Medical Messenger?** There's really not much to dislike with this platform. **What problems is Buzz Medical Messenger solving and how is that benefiting you?** Real time communication with the clinical team with excellent response time. - [View Buzz Medical Messenger pricing details and edition comparison](https://www.g2.com/products/buzz-medical-messenger/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+21%3A45%3A28+-0500&secure%5Bsession_id%5D=2b619294-38cc-47c3-9a52-01e9aac6482a&secure%5Btoken%5D=315105b12f08ccf9c31fe848c4ea06287dce458168696f0831f2aeefca15ac9d&format=llm_user) ## Buzz Medical Messenger Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [Curantis](https://www.g2.com/products/curantis/reviews) - [Epic](https://www.g2.com/products/epic/reviews) - [Homecare Homebase](https://www.g2.com/products/homecare-homebase/reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) ## Buzz Medical Messenger Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Compliance** - HIPAA Compliance - State Regulation Compliance **Additional Functionality** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top Buzz Medical Messenger Alternatives - [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) - 4.5/5.0 (195 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (610 reviews)