--- title: Buzz Medical Messenger Reviews meta_title: 'Buzz Medical Messenger Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 91 reviews by the users' company size, role or industry to find out how Buzz Medical Messenger works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 91 scale: '5' date_modified: '2026-10-23' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

Buzz Medical Messenger Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Buzz Medical Messenger Reviews (91)

Reviews

Buzz Medical Messenger Reviews (91)

4.9
91 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and robust security features of Buzz Medical Messenger, highlighting its ability to facilitate secure communication and collaboration among healthcare professionals. The platform's comprehensive functionality, including document sharing and video calls, enhances productivity and streamlines workflows. However, some users note that the multitude of features can be overwhelming for new users.

Pros & Cons

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Shefali P.
SP
Shefali P.
Vice President
Small-Business (50 or fewer emp.)
"Buzz is a big productivity boost for me and our team"
5/5
What do you like best about Buzz Medical Messenger?

What I like best is the collaboration feature, instant communication as well as integrated phone/video/fax/email. Now Buzz has a feature where I can check the messages sent to me in a group. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I haven't come across anything such as of now. Review collected by and hosted on G2.com.

Adesh D.
AD
Adesh D.
Mid-Market (51-1000 emp.)
"Buzz - The Ultimate Communication Tool for Healthcare Teams"
5/5
What do you like best about Buzz Medical Messenger?

I've been using Buzz Secure Medical Messenger for a while now, and it’s honestly one of the best communication tools for healthcare professionals. If you're looking for a HIPAA-secure way to collaborate with your team, consult with other providers, and even communicate with patients—all in one place—Buzz has you covered.

Privacy is a big concern in healthcare, and Buzz keeps everything secure. Every message, call, and document is protected, so patient information stays private. I also love that I can call patients without sharing my personal number! Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Honestly, there’s nothing to dislike about Buzz Secure Medical Messenger! It’s secure, and easy to use, making communication in healthcare stress-free. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for your thoughtful review and for recognizing Buzz as the ultimate communication tool for healthcare teams! We’re thrilled that Buzz is fulfilling its promise by helping you securely collaborate with your team, consult with providers, and connect with patients—all in one place.

Protecting privacy is at the heart of everything we do, so it’s great to hear that Buzz’s HIPAA-compliant messaging, calls, and document sharing are giving you peace of mind. The ability to call patients without sharing your personal number is just one of the ways we’re making healthcare communication secure and seamless.

We also love that Buzz Video is making virtual visits more accessible, especially for elderly patients. The convenience of a simple click-to-join telehealth session means better patient engagement with fewer barriers. And features like priority messages, read receipts, and Nudge reminders ensure that critical information gets the attention it deserves—when it matters most.

We’re always innovating to improve workflows and efficiency, and your feedback reinforces the impact Buzz is making. Thank you for being part of the Buzz community—we appreciate your trust and support!

AN
Verified User in Hospital & Health Care
"Seamless, precise, and great USX experience"
5/5
What do you like best about Buzz Medical Messenger?

How it creates a tight, safe circle of care and communication where everyone gets heard for the good of a patient Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Some fonts are too small. And the fields are not always optimized to my phone screen Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive experience with Buzz Medical Messenger! We're thrilled to hear that you appreciate the platform's focus on creating a safe and efficient circle of care. We understand your concerns about font size and screen optimization and will definitely look into improving these aspects for a better user experience. Your feedback is valuable in helping us enhance our service. If you have any further suggestions or encounter any issues, please feel free to reach out to us. We are here to assist you and ensure your experience remains seamless and beneficial.

AN
Verified User in Hospital & Health Care
"We are increasingly happy with Buzz, especially as we continue to learn how to use the many features"
5/5
What do you like best about Buzz Medical Messenger?

Still learning how to use, but very impressed with the range of communication options available within the platform. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

How do you avoid complexity when you build something complex? Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive experience with Buzz Medical Messenger! We're thrilled to hear that you are enjoying exploring the various communication options within the platform. To address your concerns about complexity, we strive to provide user-friendly interfaces and clear instructions to make navigating the features as seamless as possible. If you encounter any challenges or have further questions as you continue to explore Buzz, please don't hesitate to reach out to our support team. We're here to assist you every step of the way. Thank you for choosing Buzz Medical Messenger!

AN
Verified User in Hospital & Health Care
"Great communication product"
5/5
What do you like best about Buzz Medical Messenger?

Being able to text people outside of the organization. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

There are so many features that it can be a little overwhelming navigating at times. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for your great feedback! We’re thrilled to hear that Buzz is helping you communicate swiftly and securely — especially with the ability to include external partners and keep the right people informed through threaded conversations. That’s exactly the kind of real-world coordination we aim to support.

We hear you on the richness of features — Buzz is built to be powerful, but we know that can feel overwhelming at first. That’s why we’ve introduced a Simple Interface mode and extensive tooltips — like training wheels — to help new users ease into the platform. As users become more comfortable, they can gradually unlock more advanced features to harness the full power of Buzz.

If you ever want a walkthrough of time-saving tips or help navigating specific workflows, our Buzz Concierge team is just a message away. We’re here to make Buzz work even better for you — with clarity, speed, and peace of mind.

See how Buzz Medical Messenger improved
AN
Verified User in Health, Wellness and Fitness
"secure communication, can chat in groups, document edit and signing, caller id phone calls"
5/5
What do you like best about Buzz Medical Messenger?

secure communication, can chat in groups, document edit and signing, caller id phone calls Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I don’t have any dislikes, I enjoy it so far Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive experience with Buzz Medical Messenger! We're thrilled to hear that you are enjoying the secure communication features and find it easy to use. If you ever have any questions or need assistance with any of the features, please don't hesitate to reach out to us. We're here to help and ensure you have a seamless experience. Thank you for choosing Buzz Medical Messenger for your communication needs!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
"Provides secure reliable communication between staff, our teams or groups and contractors"
5/5
What do you like best about Buzz Medical Messenger?

Its HIPAA compliant, pretty intuitive, clean GUI, and reliable. I can help quickly and easily if need as well. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

eFaxing has been a little bit of an issue, but they are working to improve it all the time. Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive feedback about Buzz Medical Messenger! We are thrilled to hear that you find our platform HIPAA compliant, intuitive, and reliable. We appreciate your understanding regarding the eFaxing issue and want to assure you that our team is continuously working to enhance this feature for a smoother experience.

It's wonderful to hear that Buzz Medical Messenger has helped improve communication between your teams and contractors, providing a secure platform for sharing important information. If you have any further feedback or encounter any issues, please feel free to reach out to us. We are here to assist you promptly and ensure your satisfaction. Thank you for choosing Buzz Medical Messenger!

AN
Verified User in Hospital & Health Care
"This is the most user friendly app that I have seen in the industry. We use it daily."
5/5
What do you like best about Buzz Medical Messenger?

It makes emergency preparedness a breeze! Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

I do not have any complaints about BUZZ. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you so much for your thoughtful review and for calling Buzz “the most user-friendly app in the industry.” That means the world to us — because our team’s core mantra and charter is exactly that: to build intuitive tools that support healthcare teams in their daily workflows without adding complexity. It’s truly heartwarming to know that it’s resonating with you.

It is also incredible to note that the surveyor gave your team compliments about your deployment of 'Buzz as the best emergency preparedness plan'. It's not only an endorsement but a powerful reminder of the impact thoughtful communication can have on care and compliance. We’re honored to be a part of that journey with you!

Finally, please know that your feedback and questions sent to the dedicated Buzz Concierge Team doesn’t just get read/responded — it gets studied. We have our multi-disciplinary product and innovation teams actively look at the interactions like yours to spark new ideas and keep improving. Please continue to interact as we feel empowered to be a part of the patient care journey by proxy, when you do.

See how Buzz Medical Messenger improved
Ken T.
KT
Ken T.
Owner / President
Mid-Market (51-1000 emp.)
"Great HIPAA Communications Platform"
5/5
What do you like best about Buzz Medical Messenger?

It just works! We use it throughout the day both on our desktops and our mobile devices and it always works well. It gives us great peace of mind to know that we are communicating in a secure and compliant fashion. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

Our organization has not experienced any major downsides. If anything, there are features BUZZ has that we need to explore using more in our operation. Review collected by and hosted on G2.com.

Response from Kristin Smith of Buzz Medical Messenger

Thank you for sharing your positive experience with Buzz Medical Messenger! We're glad to hear that it's working well for your organization and providing a secure communication platform for your business. We appreciate your feedback and are here to support you as you explore more features.

AN
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"An app full of features for HIPAA secured communications."
5/5
What do you like best about Buzz Medical Messenger?

1. The communication, messaging and data sharing are all HIPAA compliant.

2. A person can have one-to-one and group communications.

3. Can view and edit documents.

4. Can find the nearby health care centres through the app itself. Review collected by and hosted on G2.com.

What do you dislike about Buzz Medical Messenger?

So many features are present in one place for the ease of communication, sharing and editing the data, that one could hardly avoid to use it. Review collected by and hosted on G2.com.

Response from Sandeep Shah of Buzz Medical Messenger

Thank you for your kind review and for recognizing Buzz as a feature-rich platform for HIPAA-secure communication and collaboration! We’re thrilled that Buzz’s messaging, document editing, and seamless data sharing are helping streamline your workflows.

Our goal has always been to enhance productivity while ensuring security, and it’s great to see that features like consent form signing, group communication, and even locating nearby healthcare centers are making a difference in your day-to-day use.

Buzz is also evolving with AI-powered integrations, enabling smarter workflows by automating tasks, improving efficiency, and ensuring that you have quick access to critical information when you need it. Whether it’s AI-assisted document handling, intelligent search, or workflow automation, we’re committed to making Buzz a productivity powerhouse for healthcare professionals.

We truly appreciate your feedback and look forward to continuing to innovate and enhance Buzz for you and the entire healthcare community. Thanks for being a valued part of the Buzz family!

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

4 months

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