BugSnag Features
Functionality (19)
Baseline
Sets and allows adjustment of website baseline functionality and configuration.
Alerting
Generates alerts for whenever a website goes down, experiences an error, makes a major change, or other events.
Multi-Site Monitoring
Monitor multiple websites at once, organizing them with dashboards.
Reporting
Generate reports manually or automatically about website performance.
Multi-Channel Alerting
Alert over email, text, phone call, and more to multiple parties.
Location Insights
Isolate geographic locations where website functionality is best and worst.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
FTP Monitoring
Mail Server Monitoring
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
Multi-Location Monitoring
Monitor networks, websites, or other assets across multiple locations
Real-Time Monitoring
Active monitoring of systems, applications, or networks
SSL Monitoring
Ensure SSL certifications are active
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Database Monitoring
Analyze the performance of Databases
Dynamic Transaction Mapping
Provides dynamic end-to-end maps of every single transaction.
Load Balancing
Automatically adjusts resources base on application usage.
Cloud Observability
Monitors cloud microservices, containers, kubernetes, and other cloud native software.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Experience (3)
Real-Time Monitoring
Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application.
Session Replay
Tracks application and infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
Behavioral Analysis
Allow administrators to gain valuable insights related to end-user behavior.
Management (3)
Content Management
Monitors web-content ensuring all assets and resources are displayed as intended, alerting administrators as issues arise.
Alerts
Alert over email, text, phone call, or more to multiple parties.
Budget Analysis
Provides information related to unnecessary spending and unused resources relating to their digital offerings.
Performance (6)
Uptime Monitoring
Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.
Performance Monitoring
Provides tools to track and measure application or website performance.
Issue Tracking
Track problems and manage resolutions related to end-user experience issues.
Resource Monitoring
Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
Real User Monitoring (RUM)
Captures and analyzes each transaction by users of a website or application in real time.
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Bug Reporting (3)
User Reports & Feedback
Give users in-app method of reporting bugs and leaving general performance feedback.
Tester Reports & Feedback
Give testers in-app method of reporting bugs and leaving general performance feedback.
Team Reports & Comments
Give team members method of reporting bugs and leaving comments on bug status.
Bug Monitoring (3)
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Analytics
Provide reproducible, insightful info surrounding bug and crash scenarios.
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Bug History
Track history of bug status by application version, date, etc.
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Data Retention
Store bug tracking data for an appropriate and useful amount of time.
Monitoring (7)
Performance Baselines
Performance Analysis
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
AI/ML Assistance
Multi-System Monitoring
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Container Monitoring
Analyze the performance of containers
Response (5)
Dashboards and Visualization
Incident Alerting
Root Cause Analysis (RCA)
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Data Visualization
Graphical representation of data
Agentic AI - Bug Tracking (5)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Assignment Management
Assign issues and tasks based on availability or required skills
Prioritization
Arrange tasks based on the level of priority or urgency
Agentic AI - Application Performance Monitoring (APM) (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Website Monitoring (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Digital Experience Monitoring (DEM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (113)
API
Application programming interface that allows for integration with other systems/databases
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Projections
Estimate or forecast of a future scenario based on the study of present trends
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Ticket Management
Track, manage, or resolve user requests and IT incidents/issues
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Status Tracking
Track the status over time for a request, process, asset, or transaction
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Workflow Management
Create, design and manage workflows for repetitive tasks
Project Time Tracking
Measure time to completion or hours worked for projects
Issue Tracking
Record and follow the progress of every issue
Configurable Workflow
Configure existing workflows to meet your organization's needs
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Agile Methodologies
Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
Customizable Fields
Customize data fields to support various needs and use cases
Backlog Management
The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.
Real-Time Updates
Receive system updates as soon as any changes are made
Single Sign On
Allow users to access multiple services after entering their login credentials once
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Task Scheduling
Track and manage the scheduling of tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Task Management
Create, manage and track all task activities and progression
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Project Planning
Organize and schedule projects
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Code Repository Integration
Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Email Management
Manage, store and organize emails within the system or via third-party apps
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Multiple Projects
Ability to handle several projects simultaneously
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
File Management
Create, save, and store files
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Task Planning
Data Visualization
Graphical representation of data
Bug/Issue Capture
The creation of a bug/issue ticket, submitted by a team member, customer or end user
Bug Tracking
Monitor and track bugs and issues in the system.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Commenting/Notes
Leave comments and notes on documents for others to view
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Task Progress Tracking
Track the status and progress of tasks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Data
Receive data and information in real time
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Bottleneck Identification
Detect areas where test errors occur
API
Application programming interface that allows for integration with other systems/databases
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Resource Management
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Dashboard Creation
Creation and customization of dashboards
Data Import/Export
Import and export data to and from software applications
Baseline Manager
Define network parameters and threshold settings to monitor network health and take necessary precautions
Issue Tracking
Record and follow the progress of every issue
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Prioritization
Arrange tasks based on the level of priority or urgency
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Real-Time Reporting
Active reporting of data and metrics
Application Management
Track, manage and store the applications of potential future members, customers or candidates
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Incident Management
Manage and track all disruptions and incidents
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Status Tracking
Track the status over time for a request, process, asset, or transaction
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Customizable Reports
Alter the layout and content of reports
Diagnostic Tools
Access client's system information, including hardware and software configuration, to perform diagnostics
Single Sign On
Allow users to access multiple services after entering their login credentials once
Workflow Management
Create, design and manage workflows for repetitive tasks
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Activity Tracking
Track and document all activities across devices, networks, and other systems
Event Logs
A chronological record of actions or occurrences within a network, software, or process
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Single Sign On
Allow users to access multiple services after entering their login credentials once
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Chat/Messaging
Communicate using direct chat or messages within the system
Availability Testing
Test the availability of websites and/or browsers
Website Analytics
Track and analyze information regarding website visitors
Real-Time Analytics
Analyze and gain insights into data in real-time
Incident Management
Manage and track all disruptions and incidents
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Data Visualization
Graphical representation of data
Activity Tracking
Track and document all activities across devices, networks, and other systems
Configurable Alerts
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Mobile Alerts
Notifications via mobile devices
Visitor Tracking
Track visitors and purpose of visits
Issue Tracking
Record and follow the progress of every issue
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
API
Application programming interface that allows for integration with other systems/databases
For Websites
Software is used for working on online pages
Scheduled Testing
Run diagnostic tests at predetermined times


